4.6 out of 5

"The bed was the most comfortable I've EVER slept in. " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

A romantic stay in the heart of Auckland awaits you at Cordis, Auckland by Langham Hospitality Group. Within just a 10-minute stroll, you'll find popular attractions like Queen Street Shopping District and Auckland Town Hall. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool.

All 411 rooms feature LED TVs with satellite channels, and you can enjoy free WiFi, MP3 docks and coffee/tea makers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Free newspapers, safes and hairdryers are also available.

A day of pampering at Chuan Spa can include hot stone massages, body wraps and body scrubs along with access to the sauna and spa tub. The restaurant, Eight, is open for breakfast, lunch and dinner. Enjoy the health club, spa tub, sauna and pool loungers. 21520 square feet (1999 square metres) of event facilities include conference rooms, and other business amenities include limo/town car service. Other amenities include free WiFi in public areas and free use of bicycles. Each morning full breakfast is available. There's also valet parking, along with the convenience of a free area shuttle.

Attractions within a 15-minute walk of this 5-star Newton hotel include University of Auckland and Auckland City Hospital.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$140 per night

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cordis, Auckland by Langham Hospitality Group ratings based on 984 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cordis, Auckland by Langham Hospitality Group

Everyone (561) Couples (347) Business (12) Family (66)
4 out of 5
Location, easy fir family to drop us off and pick up.

Posted by on 23 Jun. 2019

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4 out of 5

Posted by on 13 Jun. 2019

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4 out of 5

Posted by on 12 Jun. 2019

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4 out of 5
Definitely preferred the property when it was the Laugham. The decor now is really confused and has kept some of the Laugham furnishings but added modern stuff that just doesn't gel. Maintenance in the property was haphazard with taped fixtures in bathroom and we had to call maintenance to fix a leaking vanity. In the refurbishment additional shower heads have been added which are ridiculous given how low the ceilings are. The property really requires a full refurbishment rather than the brand change over touch up. Chuan spa and the pool/spa facilities are fabulous.

Posted by on 10 Jun. 2019

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5 out of 5
Loved the bath in the room, the pool and spa and exquisite service.

Posted by on 10 Jun. 2019

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4 out of 5
Always feels like your overseas - didn't like that the movies on the TV kept cutting out

Posted by on 2 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by Deepshikha Pal

Dear guest, Thank you very much for sharing your feedback with us. We are pleased to read that you had a fantastic stay at Cordis Auckland. We love to make you feel that you are in a special place every time you visit us. Kind regards, Deepshikha Pal, Quality Manager

4 out of 5
Lovely room, comfortable bed , great facilities. My only gripe is the noisy air conditioner. We turned air conditioner because it was too noisy but then the room are too warm so we both had a restless sleep.

Posted by on 1 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by Deepshikha Pal

We are thrilled to hear we would be your first choice of hotel in Auckland. It's pleasing to know you loved our signature dream bed and our fantastic facilities. Your comments have been passed on to the team to improve moving forward. We appreciate you bringing this to our attention and hope we can welcome you back in the future. Kind regards, Deepshikha Pal, Quality Manager

4 out of 5
The Concierge ignored me when I arrived, yet was very attentive to the group that arrived just after me. He offered to take their smaller carry on luggage up to their rooms, while I took my own 22kg back up to my room.

Posted by on 29 May 2019

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Comment from Hotel Management

30 May 2019 by Mia Visser

Thank you for taking the time to offer a review. We are pleased you enjoyed your stay at Cordis overall, It is essential for us to provide the very best service, and we are appreciative of your feedback which we will follow up. We hope that we will have a chance to welcome you again in the future. Best regards, Mia Visser, Front Office Manager

5 out of 5
Professional, organised, accommodating and helpful

Posted by on 23 May 2019

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Comment from Hotel Management

28 May 2019 by Deepshikha Pal

Thank you very much for your lovely feedback. We do appreciate your opinion. Kind regards, Deepshikha Pal Quality Manager.

3 out of 5
We were only there for one night and spent more time out of the hotel, but on entering the hotel it was clean, spacious and very appealing. The breakfast wasnt very organised, I had finished my coffee, although asking for extra hot, before other coffees had arrived, it was as though there were too many people turned up for breakfast and staff couldnt cope with the amount. The breakfast its self appeared to be in no order, it was though nothing was kept together, you had to walk around the small area trying to find items that you would have expected to be together, this was made quite difficult as people dont like to wait or que so appeared to be a "free for all"

Posted by on 19 May 2019

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Comment from Hotel Management

21 May 2019 by Kyle

Thank you for letting us know about your stay and we're pleased to hear you found the hotel appealing. We are sorry to hear that our breakfast service was not as it should have been. The hotel can be busy at times and we will work at refining this moving forward. We generally have our buffet breakfast laid out at different stations, and we hope people can browse and enjoy whatever items catch their eye. We look forward to hosting you again in the future. Kind regards, Kyle Hasson, Food & Beverage Sales Executive

About the Cordis, Auckland by Langham Hospitality Group

Location 83 Symonds Street, Box 2771, Auckland, 1010

Renovations + Closures

The following facilities are closed seasonally every year. They will be closed from 17 June until 24 July:

  • Swimming pool
  • Hot tub

Property Features

There are 2 restaurants on site. Public spaces have free WiFi and wired Internet. Cordis, Auckland by Langham Hospitality Group offers its guests a full-service spa, an outdoor pool, and a health club. Event space at this hotel measures 21520 square feet (1999 square metres) and includes conference rooms. A hot tub, a sauna, and a rooftop terrace are also featured at the eco-friendly Cordis, Auckland by Langham Hospitality Group. The hotel can provide concierge services, limo/town car service, and wedding services. Parking is available for a fee. This 5-star Auckland hotel is smoke free.

  • 411 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 21520 sq ft of conference space
  • 1999 sq. m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (19.6 km / 12.2 mi)
  • Train station: Auckland Mt Eden Station (1.6 km / 1 mi)
  • Property shuttles: Free area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Cordis, Auckland by Langham Hospitality Group offers 411 forms of air-conditioned accommodation with MP3 docking stations and minibars. Beds feature premium bedding. LED televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and designer toiletries. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Eight – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Lobby Lounge – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 90.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD $42.00 per person (approximately)
  • Valet parking fee: NZD $45.00 per day
  • Rollaway bed fee: NZD 90.0 per night
  • On-site credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Langham Auckland Hotel
  • Langham Auckland
  • The Langham Auckland Hotel Central
  • The Langham Auckland New Zealand
  • Langham Hotel Auckland
  • The Langham Hotel Auckland
  • Cordis Auckland Langham Hospitality Group Hotel
  • Cordis Langham Hospitality Group Hotel
  • Cordis Auckland Langham Hospitality Group
  • Cordis Langham Hospitality Group
  • Cors Auckland ngham Hospitali

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.

Official New Zealand Rating provided by Qualmark®