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"Room was clean and tidy , painless check in Restaurant staff were friendly and the food was extremely good " More

By a verified traveller on Sat 21 Jan 2023

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Hotel Description

At Auckland Airport Kiwi Hotel you'll be 2.5 km (1.5 mi) from Villa Maria Auckland Winery and 4.3 km (2.7 mi) from Otuataua Stonefields. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

The restaurant, SAGE, serves Modern European cuisine and is open for breakfast and dinner. SAGE is the hotel's own lobby lounge, serving drinks along with dinner and light fare. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. Each morning continental breakfast is served between 7:00 AM and 9:30 AM. There's also extended parking, along with the convenience of free airport drop-off service.

Sights within a 10-minute drive of this 3-star Mangere Bridge hotel include Butterfly Creek and Dress Smart Outlet Shopping Centre.

Economy Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$105* Per night/room 21 Feb. - 22 Feb.

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Economy Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Auckland Airport Kiwi Hotel ratings based on 273 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Auckland Airport Kiwi Hotel

Everyone (150) Couples (43) Family (71)
1 out of 5

Posted by on 2 Feb. 2023

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1 out of 5
My wife received a shock off a light fitting, staff didnt seem to care. No toilet paper. No light working in shower. Bilnds dont cover the windows with a floodlight outside. Will not go back.

Posted by on 27 Jan. 2023

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Comment from Hotel Management

30 Jan. 2023 by Gaurav

Kia Ora, Thank you for taking your time out and providing us with your feedback. It’s a disappointment that you have not enjoyed your stay with us, and we are sorry that you didn’t receive what you expected. This is not how we are; we are very particular when it comes to our guest needs, the issue that you arise has been passed to our housekeeping team. Looking forward to welcoming you again to our hotel and we promise you won’t be disappointed this time. Kind regards Auckland Airport Kiwi Hotel

4 out of 5
Room was clean and tidy , painless check in Restaurant staff were friendly and the food was extremely good

Posted by on 21 Jan. 2023

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Comment from Hotel Management

21 Jan. 2023 by AAKH

Dear Andrew,Thank you for your feedback.

4 out of 5
It’s was good to be there

Posted by on 17 Jan. 2023

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Comment from Hotel Management

19 Jan. 2023 by AAKH

Kia Ora,Thank you for your kind feedback, we look forward to welcoming you to our hotel sometime and for sure you’ll enjoy your stay with us.Bes regardsAuckland Airport Kiwi Hotel

1 out of 5
Disgusting - ants, curtains ripped and mould growing in the windows

Posted by on 16 Jan. 2023

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Comment from Hotel Management

17 Jan. 2023 by AAKH

Kia Ora,Thank you for your kind feedback, we look forward to welcoming you to our hotel sometime and for sure you’ll enjoy your stay with us.Bes regardsAuckland Airport Kiwi Hotel

5 out of 5
There was no hot chocolate or Milo

Posted by on 6 Jan. 2023

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Comment from Hotel Management

7 Jan. 2023 by AAKH

Kia Ora, Thank you for taking your time out and providing us with your feedback. It’s a disappointment that you have not enjoyed your stay with us, and we are sorry that you didn’t receive what you expected. This is not how we are; we are very particular when it comes to our guest needs, the issue that you arise has been passed to our housekeeping team. Looking forward to welcoming you again to our hotel and we promise you won’t be disappointed this time. Kind regards Auckland Airport Kiwi Hotel

4 out of 5
Location and ease of access to transfer to airport were fine. Property needs facelift and restaurant and bar area need a facift.

Posted by on 5 Jan. 2023

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Comment from Hotel Management

5 Jan. 2023 by Reservations

Thank you for the feedback sir.

2 out of 5
Nothing

Posted by on 4 Jan. 2023

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Comment from Hotel Management

7 Jan. 2023 by AAKH

Kia Ora, Thank you for taking your time out and providing us with your feedback. It’s a disappointment that you have not enjoyed your stay with us, and we are sorry that you didn’t receive what you expected. This is not how we are; we are very particular when it comes to our guest needs, the issue that you arise has been passed to our housekeeping team. Looking forward to welcoming you again to our hotel and we promise you won’t be disappointed this time. Kind regards Auckland Airport Kiwi Hotel

3 out of 5
Never again - it was so tired & run down. Place is grotty

Posted by on 26 Dec. 2022

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Comment from Hotel Management

30 Dec. 2022 by AAKH

Kia Ora,Thank you for taking your time out and providing us with your feedback. It’s a disappointment that you have not enjoyed your stay with us, and we are sorry that you didn’t receive what you expected. This is not how we are; we are very particular when it comes to our guest needs, the issue that you arise has been passed to our housekeeping team. Looking forward to welcoming you again to our hotel and we promise you won’t be disappointed this time.Kind regards Auckland Airport Kiwi Hotel

5 out of 5
Very handy yo airport and the provision of a shuttle.

Posted by on 25 Dec. 2022

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Comment from Hotel Management

26 Dec. 2022 by AAKH

Kia Ora,Thank you for taking out time and effort to give us your feedback. Every feedback is important for us and are considered very strongly. We are glad that you had an enjoyable stay with us. Looking forward to welcoming you back to our Motel and for sure you’ll enjoy your stay this time as well.Best regards,Auckland Airport Kiwi Motel

About the Auckland Airport Kiwi Hotel

Location 150 Mckenzie Road, Auckland, 1701

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. The business-friendly Auckland Airport Kiwi Hotel also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. A shuttle from the hotel to the airport is free at scheduled times. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Auckland hotel.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Built in 1984
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Train station: Auckland Otahuhu Station (5.9 km / 3.7 mi)
  • Property shuttles: Free airport drop-off
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Auckland Airport Kiwi Hotel offers 52 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch LED televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Change of towels (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

SAGE - This restaurant specializes in Modern European cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

SAGE - This lobby lounge specializes in Modern European cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Auckland Airport Kiwi Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a security system and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Security system
  • Children stay free: Maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 20 for adults and NZD 10 for children (approximately)
  • Uncovered extended parking fee: NZD 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Airport Hotel Kiwi
  • Auckland Airport Kiwi
  • Auckland Airport Kiwi Hotel
  • Hotel Kiwi
  • Kiwi Auckland Airport Hotel
  • Kiwi Hotel
  • Kiwi Hotel Auckland Airport
  • Auckland Airport Kiwi Hotel Mangere
  • Auckland Airport Kiwi Motel Mangere
  • Hotel Kiwi International Airport
  • Kiwi International Airport Mangere
  • Auckland Kiwi Hotel Auckland
  • Auckland Airport Kiwi Hotel Hotel
  • Auckland Airport Kiwi Hotel Auckland
  • Auckland Airport Kiwi Hotel Hotel Auckland

You should know

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.