Crowne Plaza Auckland by IHG

4.0 star property
Hotel with a sauna, steps from Sky Tower

Photo gallery for Crowne Plaza Auckland by IHG

Egyptian cotton sheets, premium bedding, in-room safe, desk
Exterior
Suite, 1 King Bed, Balcony, Ocean View (Balcony) | View from room
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
The current price is AU$158
includes taxes & fees
29 June - 30 June

Explore the area

Map
128 Albert St, Auckland, 1010
  • Sky Tower
    ‪2 min walk‬
  • SkyCity Casino
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

Premium Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Club lounge access (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Egyptian cotton bed sheets
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Club lounge access (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Egyptian cotton bed sheets
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Egyptian cotton bed sheets
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed, Balcony, Ocean View (Balcony)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 85 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, City View (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Egyptian cotton bed sheets
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Egyptian cotton bed sheets
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, City View (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Egyptian cotton bed sheets
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Club lounge access, City View (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Club lounge access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Egyptian cotton bed sheets
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Auckland

Crowne Plaza Auckland by IHG puts you in the heart of Auckland, within steps of popular attractions like Sky Tower and SkyCity Casino. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Aria Restaurant and Bar, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and sauna. 10118 square feet (940 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Auckland Central Business District hotel include Queen Street Shopping District and University of Auckland.

What's nearby

  • Sky Tower - 2 min walk - 0.2 km
  • SkyCity Casino - 2 min walk - 0.2 km
  • Queen Street Shopping District - 3 min walk - 0.3 km
  • University of Auckland - 6 min walk - 0.6 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • ‪Aria Restaurant - ‬1 min walk
  • ‪St Pierre's Sushi & Seafood - ‬2 min walk
  • ‪Elliott Stables - ‬2 min walk
  • ‪Federal Delicatessen - ‬2 min walk
  • ‪Depot Eatery & Oyster Bar - ‬2 min walk

About this property

Crowne Plaza Auckland by IHG

Hotel with a sauna, steps from Sky Tower
Crowne Plaza Auckland by IHG offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 10118 square feet (940 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Auckland by IHG. For a fee, parking is available.

This 4-star Auckland hotel is smoke free.

  • 352 guestrooms or units
  • 28 levels
  • 10118 sq ft of conference space
  • 940 sq. m of conference space
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Auckland by IHG offers 352 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), Czech, Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (NZD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aria Restaurant and Bar

Things to do

  • 24-hour gym
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (10,118 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 28 April 2025 to 1 September 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Front desk

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
  • Self-parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Auckland by IHG?

Crowne Plaza Auckland by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Auckland by IHG?

As of 9 June 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Auckland by IHG on 29 June 2025 start from AU$157.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Auckland by IHG?

Yep, Crowne Plaza Auckland by IHG has a self car park for NZD 30 per day.

Are there any beaches close to Crowne Plaza Auckland by IHG?

The closest beach to Crowne Plaza Auckland by IHG is Takapuna Beach (6.9 km).

What makes Crowne Plaza Auckland by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Auckland by IHG.

Is Crowne Plaza Auckland by IHG family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Auckland by IHG is a hit with families.

Does Crowne Plaza Auckland by IHG serve breakfast?

You bet, travelers enjoy the buffet brekkie here! Offered daily between 6:30 AM and 10:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Auckland by IHG?

No, Crowne Plaza Auckland by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Auckland by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The property will be renovating its dining venue from April 28 2025 until September 1 2025 (completion date subject to change).

What time are check-in & check-out at Crowne Plaza Auckland by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Auckland by IHG?

No, only service animals are allowed.

Crowne Plaza Auckland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Doug, Northland

Liked: Cleanliness, staff & service, property conditions & facilities
Just love it
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two days and found the rooms very comfortable, and staff were very helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2025

10/10 Excellent

Kane

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

jian

Liked: Amenities
Nice

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location and the staff are fantastic, they are happy to help with any enquires you have.
Stayed 2 nights in Mar 2025

4/10 Poor

Jamie

Travelled with family
Disliked: Staff & service, property conditions & facilities
The Hotel had an old socks smell to it. We stayed 4 days and our room was never serviced once even though we specifically asked on one occasion, we asked for new towels twice and only once they were provided. The staff were nice but service was appalling for a 4 star hotel. Advertised 24/7 in room dining as we found out after 9pm this consists of fish&chips, fries or club sandwiches. Which arrived over cooked almost burnt and ridiculously priced, we were grateful that explaining this at check out they did not charge us. But Never again
Stayed 3 nights in Mar 2025

8/10 Good

Rachel

Stayed 1 night in Mar 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Everything flowed easy.
Stayed 1 night in Mar 2025

10/10 Excellent

Rodney, Whangarei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location are great, just the roadwork around the property was a bit off putting. The shower and toilet are very tight,no need for a bath in such a confined area. Overall ok stay very quiet and the restaurant and bar area was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Cathleen

Travelled with group
The hotel was in the CBD and easy to access activities and museums. The property was very clean, staff helpful I would stay in a Crowne Plaza again
Stayed 3 nights in Feb 2025

10/10 Excellent

Martha E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property close to everything. A share lunch at the nearby Craggy Range Winery was an absolute highlight of our time in the area. Don't eat before you go! Also our visit to the nearby Ocean Beach was fabulous. Our hosts were attentive and the kitchen well equipped.
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Lots of construction. Easy to walk to different dining options and shopping
Stayed 4 nights in Feb 2025

10/10 Excellent

Yasamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction.
Stayed 3 nights in Feb 2025

10/10 Excellent

Craig

Room was great. Exec lounge a nice touch.
Stayed 2 nights in Feb 2025

10/10 Excellent

michael

Liked: Amenities
Awesome
Stayed 2 nights in Feb 2025

4/10 Poor

Yuri

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Rodolfo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean. Easy parking.
Stayed 2 nights in Feb 2025

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Very good breakfast. Spacious room.
Stayed 3 nights in Feb 2025

10/10 Excellent

Irma

Liked: Property conditions & facilities
Awesome stay - our go to
Stayed 2 nights in Feb 2025

8/10 Good

Jeanne, Carlsbad

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The issue we had was a power outage thru the hotel on Friday evening. This was a major problem.
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

6/10 Okay

CHUNYI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restaurant service is awful

The room is nice and clean, but the restaurant lady is not friendly at all! The food is good, the atmosphere is good, but the service is on the contrary. Her impatience and poker face really needs to be improved!
Stayed 1 night in Feb 2025

8/10 Good

Liz

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Surrounding area is being redeveloped which made for difficult access.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had traveled 19 hours and we totalling exhausted. We arrived early to hotel and was told that our room wouldnt be available for 5 hours. We sat in lobby and shortly, the manager Otis came to us and told us he was working on it. We got a room. Otis is the best!!
Stayed 1 night in Feb 2025