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4.5 out of 5

"Always a quality place to stay, like most Crown Plaza motels, Great breakfast included at the buffet, Comfortable bed and nice modern room. The motel ... " More

By a verified traveller on Sat 21 Mar 2020

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Hotel Description

Crowne Plaza Auckland puts you in the heart of Auckland, within steps of popular attractions like Sky Tower and SKYCITY Auckland Convention Centre. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

Satellite TV, coffee/tea makers, and free newspapers are featured in all 352 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Egyptian cotton sheets and pillow menus welcome you to a good night's rest, and other nice touches include bathrobes and free toiletries. Safes, hair dryers, and phones are also available.

The restaurant, Aria Restaurant and Bar, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. 10118 square feet (940 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a 24-hour fitness center, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a short walk of this 4-star Auckland Central Business District hotel include SkyCity Casino and Queen Street Shopping District.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Wheelchair)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crowne Plaza Auckland ratings based on 143 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Auckland

Everyone (87) Couples (31) Family (20)
1 out of 5

Posted by on 13 Apr. 2020

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Comment from Hotel Management

14 Apr. 2020 by Crowne Plaza Auckland

Dear Traveller, Thank you for taking the time to review our hotel. We were disappointed to see that your experience did not meet your expectations. We hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Kind Regards, The Crowne Plaza Auckland team

5 out of 5
Always a quality place to stay, like most Crown Plaza motels, Great breakfast included at the buffet, Comfortable bed and nice modern room. The motel is close to everything, like casino and queen st shopping,

Posted by , from Sydney on 21 Mar. 2020

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4 out of 5
Location was excellent. gym Facility was very good.

Posted by on 19 Mar. 2020

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5 out of 5
Great room and views. Clean and very comfy bed and pillow menu.

Posted by on 18 Mar. 2020

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4 out of 5
Fan in bathroom may need to be a bit stronger - condensation hung around too long. Room was clean and tidy

Posted by on 17 Mar. 2020

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5 out of 5

Posted by on 14 Mar. 2020

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5 out of 5
The showers are the old fixed kind. Very good service despite the hotel gaving immense road and rail infrastructure works outside its doors.

Posted by on 7 Mar. 2020

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5 out of 5

Posted by on 29 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by Crowne Plaza Auckland

Dear Traveller, Thank you for your review of our hotel. We were delighted to see you enjoyed your recent stay with us and we look forward to welcoming you back to stay again. Warm Regards, The Crowne Plaza Auckland team

5 out of 5

Posted by on 29 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by Crowne Plaza Auckland

Dear Traveller, Thank you for your review of our hotel. We were delighted to see you enjoyed your recent stay with us and we look forward to welcoming you back to stay again. Warm Regards, The Crowne Plaza Auckland team

5 out of 5
Great location, very close to all amenities. Very comfortable spacious rooms.

Posted by on 27 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Crowne Plaza Auckland

Dear Traveller, Thank you for your review of our hotel. We were delighted to see you enjoyed your stay and we look forward to welcoming you back to stay with us again. Warm Regards, The Crowne Plaza Auckland team

About the Crowne Plaza Auckland

Location 128 Albert St, Auckland, 1030

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. Event space at this hotel measures 10118 square feet (940 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Crowne Plaza Auckland. For a fee, parking is available. This 4-star Auckland hotel is smoke free.

  • 352 guestrooms or units
  • 28 levels
  • 10118 sq ft of conference space
  • 940 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Auckland Intl. Airport (AKL) (27.5 km / 17.1 mi)
  • Train station: Auckland Britomart Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Auckland offers 352 accommodations with minibars and safes. Beds feature Egyptian cotton sheets. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Aria Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 34 for adults and NZD 16.50 for children (approximately)
  • Self parking fee: NZD 26.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Crowne Plaza
  • Crowne Plaza Auckland
  • Crowne Plaza Hotel Auckland
  • Crowne Plaza Auckland Hotel Auckland Central
  • Crowne Plaza Auckland New Zealand
  • Crowne Plaza Auckland Hotel
  • Crowne Plaza Auckland Hotel
  • Crowne Plaza Auckland Auckland
  • Crowne Plaza Auckland Hotel Auckland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.