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4.3 out of 5

"Quiet and very pleasant setting. The restaurant and public areas are modern and attractive. Very convenient to the airport. " More

By a verified traveller on Thu 14 Sep 2023

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Hotel Description

A family-friendly stay in Auckland awaits you at Holiday Inn Auckland Airport, an IHG Hotel. You'll be 1.8 km (1.1 mi) from Villa Maria Auckland Winery and 2.7 km (1.7 mi) from Ambury Regional Park. Highlights at this eco-certified hotel include a restaurant, free self parking, and a bar/lounge.

The restaurant, Vapor Restaurant, is open for breakfast, lunch, and dinner. Rumpus Bar is the hotel's own bar. Enjoy the gym and pool loungers as well as access to a playground. Business travelers can take advantage of 11 meeting rooms, a 24-hour business center, and conference space. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available daily between 5 AM and 10:30 AM. There's also the convenience of an airport shuttle.

Within a 20-minute drive of this 4-star Mangere hotel, attractions include Sky Tower and Auckland Ferry Terminal.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$172* Per night/room 30 Oct. - 31 Oct.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Garden View (Pool View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Holiday Inn Auckland Airport, an IHG Hotel ratings based on 188 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Auckland Airport, an IHG Hotel

Everyone (129) Couples (32) Business (4) Family (22) Other (1)
5 out of 5
Quiet and very pleasant setting. The restaurant and public areas are modern and attractive. Very convenient to the airport.

Posted by on 14 Sep. 2023

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Comment from Hotel Management

16 Sep. 2023 by Lakhwinder Singh

Kia Ora Michael,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

5 out of 5
Lovely quiet room, easy to get back to the airport to catch our international flight.

Posted by on 2 Sep. 2023

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Comment from Hotel Management

3 Sep. 2023 by Lakhwinder Singh

Kia Ora Denise,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

4 out of 5
All in all good vale , internet was good. Room clean bed comfortable hot shower good bar my steak was not so good.

Posted by on 31 Aug. 2023

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Comment from Hotel Management

3 Sep. 2023 by Lakhwinder Singh

Kia Ora Neil,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

3 out of 5
This property is very dated, tired and overpriced for what it offers, our room had an old stain on the carpet, the hallway smells musty and the hallway carpet is very stained. The food was very average. The check staff were pleasant but didn't offer any information apart from our room number.

Posted by on 3 Aug. 2023

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Comment from Hotel Management

4 Aug. 2023 by Lakhwinder Singh

Kia Ora Mark,Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for the less-than-ideal experience you had during your visit. Our goal is to provide all our guests with a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We take your comments seriously, and we understand the importance of maintaining a fresh and inviting atmosphere throughout the property. Rest assured, we are already looking into the issues you've mentioned, including the carpet stains and musty smell in the hallway. Our team will work diligently to address these concerns and ensure a more pleasant environment for our guests.Regarding the food, we're disappointed to learn that it didn't meet your expectations. We continually strive to enhance our culinary offerings, and your comments will be valuable in helping us make necessary improvements.We appreciate your kind words about our check-in staff, and we will certainly remind them to offer more information during the check-in process to assist our guests better.We value your feedback, and we hope you will consider giving us another opportunity in the future to provide you with a superior experience that reflects the true level of service and comfort we aim to offer our guests.If there is anything else you would like to share or discuss, please feel free to reach out to our management team directly. Thank you again for your valuable input.Kind regards,

4 out of 5

Posted by on 20 Jul. 2023

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Comment from Hotel Management

13 Aug. 2023 by Lakhwinder Singh

Kia Ora Amanda,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,

5 out of 5

Posted by on 12 Jul. 2023

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Comment from Hotel Management

2 Aug. 2023 by Lakhwinder Singh

Kia Ora Karen,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards

5 out of 5
Great service, family enjoyed their stay and will definitely stay again highly recommended

Posted by on 1 Jul. 2023

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Comment from Hotel Management

2 Aug. 2023 by Lakhwinder Singh

Kia Ora Jenni,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards

5 out of 5
Transport to and from airport

Posted by on 21 Jun. 2023

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Comment from Hotel Management

24 Jun. 2023 by Lakhwinder Singh

Kia Ora Todd,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 092751059 or lakhwinder.singh@ihg.com.Kind regards,Lakhwinder Singh Front Office Manager092751059lakhwinder.singh@ihg.com

5 out of 5
Thank you to the staff at Holiday Inn, you made our stay enjoyable. Friendly and helpful staff - thank you. Have a Merry Christmas and safe holiday.

Posted by on 4 Dec. 2022

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Comment from Hotel Management

6 Dec. 2022 by Holiday Inn Auckland Airport

Kia Ora, Jillian,Thank you for your lovely review and comments.We appreciate your festive wishes and trust that you enjoy your time with family and friends.Warm regards,Ian - Front Office Manager

5 out of 5
Close to the airport and to main roads to get you around the area quickly. Staff were very friendly and helpful.

Posted by on 8 Nov. 2022

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Comment from Hotel Management

9 Nov. 2022 by Holiday Inn Auckland Airport

Kia Ora, Lizzy,Thank you for your 5-out-of-5 review and the lovely comment regarding our friendly and helpful team.We hope to see you again.Kind regards.Ian -Front Office Manager

About the Holiday Inn Auckland Airport, an IHG Hotel

Location 2 Ascot Road, Auckland, 2022

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 11 meeting rooms are available. WiFi is free in public spaces. A fitness center, a terrace, and a vending machine are also featured at the family-friendly Holiday Inn Auckland Airport, an IHG Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Auckland hotel.

  • 251 guestrooms or units
  • 2 levels
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Auckland Middlemore Station (6.6 km / 4.1 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Auckland Airport, an IHG Hotel offers 251 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5 AM to 10:30 AM.

Vapor Restaurant - This restaurant serves breakfast, lunch, and dinner.

Rumpus Bar - Onsite bar. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 18
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 32.00 per person
  • Airport shuttle fee: NZD 8 per person (one-way)
  • Airport shuttle fee per child: NZD 0 (one-way), (up to 12 years old)
  • Rollaway bed fee: NZD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Airport Holiday Inn
  • Holiday Inn Auckland Airport
  • Holiday Inn Hotel Auckland Airport
  • Holiday Inn Auckland Airport Hotel
  • Centra Auckland Airport Mangere
  • Holiday Inn Auckland Airport Hotel Mangere
  • Holiday Inn Auckland Airport Mangere
  • Auckland Airport, An Ihg
  • Holiday Inn Auckland Airport
  • Holiday Inn Auckland Airport an IHG Hotel
  • Holiday Inn Auckland Airport, an IHG Hotel Hotel
  • Holiday Inn Auckland Airport, an IHG Hotel Auckland
  • Holiday Inn Auckland Airport, an IHG Hotel Hotel Auckland

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.