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4.2 out of 5

"The staff were excellent. Very very happy. " More

By a verified traveller on Sat 09 Mar 2024

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Hotel Description

Grand Millennium Auckland puts you in the heart of Auckland, within a 20-minute stroll of popular places like Sky Tower and Auckland Ferry Terminal. Highlights at this eco-certified hotel include 2 restaurants, 2 bars/lounges, and an indoor swimming pool.

The brasserie, Ember, serves local and international cuisine and is open for breakfast, lunch, and dinner. Atrium Lounge is the hotel's own cocktail bar. Enjoy the gym, sauna, and pool loungers. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Each morning full breakfast is served between 6 AM and 10:00 AM. There's also the convenience of self parking.

With a stay at this 4.5-star Auckland Central Business District hotel, you'll be 3.3 km (2.1 mi) from Eden Park.

Superior Room (2 King Singles)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$141* Per night/room 24 Mar. - 25 Mar.

M Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room (1 King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Twin

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Millennium Auckland ratings based on 118 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Millennium Auckland

Everyone (43) Couples (37) Family (24)
5 out of 5
The staff were excellent. Very very happy.

Posted by on 9 Mar. 2024

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Comment from Hotel Management

10 Mar. 2024 by James

Thank you Tracey for the top marks and feedback we look forward to welcoming you back to the hotel in the near future.

4 out of 5
User-friendly. Room wasn't ready when I arrived 3 pm so Krezeile gave me a free house wine/beer voucher & held my bags. About 45 mins later, room was ready so the porter took my bags up. Room was sparse but adequate & stylish with tea/coffee making facility only & a little fridge. Pleasant surprise room serviced on Saturday leaving about 11 am with Make Up button (half-hoping after the warning they might not always service when I booked),returning about 4 pm. Great bird's-eye view of bar & seating from lift to your floor by Katsura restaurant (unless U hate heights. Another set of lifts deeper in building). $52 Wagyu steak room service delicious but lots of garlic so unsure what it tastes like? Still hungry & vege sides are extra cost. Lots of weights in gym, liked x-trainer. Nice sunbathing/relax area next to it & pool. Check-out: Mya kindly helped me with parking kiosk to pay car parking for 2 nite stay . (Higher rate if you take car in & out over your stay. Also closes 10 pm at nite so make sure U have everything out of car b4 then!)

Posted by on 2 Mar. 2024

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Comment from Hotel Management

3 Mar. 2024 by James

Thank you PutiPuti for your extensive review. I appreciate your insightful feedback and we look forward to welcoming you back to the hotel in the near future.

5 out of 5
Enjoyed my stay

Posted by , from Windsor on 29 Feb. 2024

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Comment from Hotel Management

3 Mar. 2024 by James

Thank you John for the top marks we hope to see you again soon.

5 out of 5
Room was nice not to big not to small, room service was quick and staff were friendly overall we would book here again.

Posted by on 26 Feb. 2024

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Comment from Hotel Management

3 Mar. 2024 by James

Thank you Laila for the top marks and feedback we look forward to welcoming you back to the hotel in the near future.

5 out of 5
Lovely room, quiet and clean. Would stay again if the price was right we got a great deal otherwise its quite expensive.

Posted by on 15 Feb. 2024

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Comment from Hotel Management

17 Feb. 2024 by James

Thank you Lisa for your kind comments and feedback we look forward to welcoming you back to the hotel in the near future.

5 out of 5
All Staff that we had contact with were friendly and helpful - receptionist, concierge, breakfast "cafe", cleaning staff, etc. Close to main shopping and restaurants but not too close to be affected by noise and traffic.

Posted by on 6 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by James

Thank you Timothy for the kind comments and top marks we hope to see you again soon.

2 out of 5
There was an hour and a half delay to check in, massive queues, not good enough

Posted by on 30 Jan. 2024

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Comment from Hotel Management

1 Feb. 2024 by James

Thank you Skye for the feedback I am sorry for the delay in check in, I have followed up with the team accordingly.

5 out of 5
We have stayed there multiple times over the years and it is always nice. Staff are wonderful rooms clean and tidy and a nice outdoor balcony

Posted by on 27 Jan. 2024

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Comment from Hotel Management

28 Jan. 2024 by James

Thank you Rod & Margaret for the continued support over the years. We look forward to welcoming you back to the hotel soon.

5 out of 5

Posted by on 22 Jan. 2024

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Comment from Hotel Management

24 Jan. 2024 by James

Thank you Mark for the top marks we hope to welcome you back to the hotel soon.

5 out of 5
One night stay in Auckland. Staff and hotel were fabulous. Convenient for all the places we wanted to get to. Parking under hotel was so easy and pool facilities were such a great bonus. Would definitely stay again for a short stay in Auckland.

Posted by on 15 Jan. 2024

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Comment from Hotel Management

19 Jan. 2024 by James

Thank you Lyn for your kind comments and feedback, the team and I are looking forward to welcoming to back to the hotel on your next short stay in Auckland.

About the Grand Millennium Auckland

Location 71 Mayoral Drive, Auckland, 1010

Property Features

Grand Millennium Auckland offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A business center and meeting rooms are available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Grand Millennium Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Auckland hotel is smoke free.

  • 453 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1987
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Auckland Britomart Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Millennium Auckland offers 453 air-conditioned accommodations with laptop-compatible safes and bathrobes. A pillow menu is available. 32-inch plasma televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:00 AM.

Ember - This brasserie specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Katsura Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Atrium Lounge - Onsite cocktail bar. Open daily.

Estelles - Onsite bar. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 45 for adults and NZD 22.50 for children
  • Self parking fee: NZD 25 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Millennium Auckland Hotel
  • Millennium Auckland Auckland
  • Grand Millennium Auckland Hotel
  • Grand Millennium Auckland Auckland
  • Grand Millennium Auckland Hotel Auckland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.