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4.4 out of 5

"The rooms were renovated clean and tidy. A bit small. The overall decor of the lobby etc is a bit drab and dated. Needs to be modernised. The bar area ... " More

By a verified traveller on Sat 03 Dec 2022

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Hotel Description

Grand Millennium Auckland puts you in the heart of Auckland, within steps of Aotea Centre and Aotea Square. Highlights at this hotel include 2 restaurants, an indoor swimming pool, and a bar/lounge.

The brasserie, Millennium Brasserie, serves local and international cuisine and is open for breakfast, lunch, and dinner. Atrium Lounge is the hotel's own cocktail bar. Enjoy the gym and sauna. Conference space and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Each morning full breakfast is served between 6 AM and 10:00 AM. There's also the convenience of self parking.

Places within a 5-minute walk of this 4.5-star Auckland Central Business District hotel include Queen Street Shopping District and Auckland Town Hall.

Superior Room (1 King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$205* Per night/room 20 Dec. - 21 Dec.

Superior Room (2 King Singles)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

M Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room (1 King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Twin

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Grand Millennium Auckland ratings based on 200 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Millennium Auckland

Everyone (76) Couples (67) Family (42)
4 out of 5
The rooms were renovated clean and tidy. A bit small. The overall decor of the lobby etc is a bit drab and dated. Needs to be modernised. The bar area lacks character.

Posted by on 3 Dec. 2022

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Comment from Hotel Management

3 Dec. 2022 by James

Thank you Brooke for your balances review and kind comments we will be listing our bar and lobby feel shortly, we look forward to showcasing the improvements…

4 out of 5
Good size room but very loud thumping from 430am for several hours. Hotel feels a little past its prime.

Posted by on 22 Nov. 2022

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4 out of 5
Would come again

Posted by on 19 Nov. 2022

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Comment from Hotel Management

21 Nov. 2022 by James

Thank you Warwick for your feedback the team and I are looking forward to your return.

5 out of 5
Love the smell of the Hotel staff were great 👍 but when we got to our room there was no water bottles or robes otherwise everything was lovely 😊

Posted by on 9 Nov. 2022

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Comment from Hotel Management

9 Nov. 2022 by James

Thank you Louise for your kind comments and top marks the team and I look forward to welcoming you back to the hotel in the near future.

5 out of 5
Great room, very big. Bed is super comfortable.

Posted by on 24 Oct. 2022

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Comment from Hotel Management

25 Oct. 2022 by James Billing

Thank you Maree for your kind comments and 5 out of 5 review. The team and I look forward to welcoming you back to the hotel in the near future.

4 out of 5
The gentleman on duty at the reception desk when we booked in went the extra mile. After a stressful start to our arrival in NZ it was most appreciated.

Posted by , from EASTWOOD on 8 Oct. 2022

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Comment from Hotel Management

11 Oct. 2022 by James

Thank you Gordon for your kind comments and review, I have personally thanked the team on the desk. We look forward to welcoming you back to the hotel in the near future.

5 out of 5
Staff were so lovely, storing our bags for us after checking out before our flight! Rooms were clean and good amenities on the property:

Posted by on 15 Sep. 2022

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Comment from Hotel Management

16 Sep. 2022 by James

Thank you Kelsey for the kind comments and top marks. The team and I look forward to welcoming you back to the hotel in the near future.

3 out of 5
Rooms were spacious, good amenities, clean, there was no daily housekeeping for the room.

Posted by on 31 Aug. 2022

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Comment from Hotel Management

2 Sep. 2022 by James

Thank you Alexandra for taking the time to share your experience. I appologise for lack of housekeeping service. We look forward to welcoming you back to the hotel in the near future.

4 out of 5
good location. Easy stroll to Aotea Square/Queen St/Sky City

Posted by on 23 Aug. 2022

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Comment from Hotel Management

24 Aug. 2022 by James

Thank you Lorraine for your kind comments and review. The team and I look forward to welcoming you back to the hotel in the near future.

5 out of 5
Excellent price for the quality of accommodation

Posted by on 22 Aug. 2022

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Comment from Hotel Management

22 Aug. 2022 by James

Thank you Beth for your kind comments and top marks. The team and I look forward to welcoming you back to the hotel in the near future.

About the Grand Millennium Auckland

Location 71 Mayoral Drive, Auckland, 1010

Property Features

Grand Millennium Auckland offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Grand Millennium Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Auckland hotel is smoke free.

  • 452 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Built in 1987
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Auckland Britomart Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Millennium Auckland offers 452 air-conditioned accommodations with laptop-compatible safes and bathrobes. A pillow menu is available. 32-inch plasma televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:00 AM.

Millennium Brasserie - This brasserie specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Katsura Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Atrium Lounge - Onsite cocktail bar. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 25 and NZD 35 for adults, NZD 17 and NZD 17 for children (approximately)
  • Self parking fee: NZD 25 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Millennium Auckland Hotel
  • Millennium Auckland Auckland
  • Grand Millennium Auckland Hotel
  • Grand Millennium Auckland Auckland
  • Grand Millennium Auckland Hotel Auckland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.