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4.4 out of 5

"Underwhelming. The pictures on their website must have been taken 20 years ago. Very dated and dowdy. Weren’t told on arrival there would be no housek ... " More

By a verified traveller on Fri 15 Jul 2022

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Hotel Description

Grand Millennium Auckland puts you in the heart of Auckland, within steps of Aotea Centre and Aotea Square. Highlights at this hotel include 2 restaurants, an indoor swimming pool, and a bar/lounge.

The brasserie, Millennium Brasserie, serves local and international cuisine and is open for breakfast, lunch, and dinner. Atrium Lounge is the hotel's own cocktail bar. Enjoy the gym and sauna. Conference space and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Each morning full breakfast is served between 6 AM and 10:00 AM. There's also the convenience of self parking.

With a stay at this 4.5-star Auckland Central Business District hotel, you'll be 0.5 km (0.3 mi) from Sky Tower.

Superior Room (1 King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$180* Per night/room 28 Aug. - 29 Aug.

Superior Room (2 King Singles)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

M Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room (1 King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Twin

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Grand Millennium Auckland ratings based on 207 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Millennium Auckland

Everyone (90) Couples (64) Family (42)
3 out of 5
Underwhelming. The pictures on their website must have been taken 20 years ago. Very dated and dowdy. Weren’t told on arrival there would be no housekeeping. We booked a room for 3 people…2 adults and a 7 year old. 2 cups, 2 glasses, 1 robe, 1 toothbrush, 2 towels etc. Ran out of toilet paper as roll wasn’t even new. Ran out of coffee, tea and milk. No answer when calling housekeeping so had to ask at front desk to be replenished. Then we’re smacked with $50 parking charge when we left. Very disappointing.

Posted by on 15 Jul. 2022

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Comment from Hotel Management

17 Jul. 2022 by James

Thank you Heather for your feedback I appologise for the issues you observed in the room I have followed this up with the team. I hope we can welcome you back to the hotel to showcase the improvements.

4 out of 5
Location was the best. Very handy to what we were there for. Wish we could of stayed longer

Posted by on 14 Jul. 2022

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Comment from Hotel Management

15 Jul. 2022 by James

Thank you Diana for your comments and feedback. We look forward to welcoming you back to the hotel in the near future.

5 out of 5
Great amenities in a great location

Posted by on 8 Jul. 2022

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Comment from Hotel Management

15 Jul. 2022 by James

Thank you Leigh for the top marks and kind comments, we look forward to seeing you back to the hotel soon.

5 out of 5
Great stay, comfortable beds. Everything we needed for our short stay

Posted by on 3 Jul. 2022

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Comment from Hotel Management

6 Jul. 2022 by James Billing

Thank you Jan for your kind comments the team and I look forward to welcoming you back to the hotel in the near future. Kind Regards James

4 out of 5
Decided to stay an extra night an Flynn, one of the managers, went out of her way to make it happen that we could stay in the same rooms. Great service 😁

Posted by on 30 Jun. 2022

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Comment from Hotel Management

6 Jul. 2022 by James

Thank you Kelly for your kind comments I have personally thanked Flynn. We look forward to seeing you soon.

4 out of 5
It’s is what it should be.

Posted by on 29 Jun. 2022

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Comment from Hotel Management

6 Jul. 2022 by James

Thank you Rody for kind comments, the team and I look forward to welcoming you back to the hotel in the near future.

5 out of 5
Free parking and seamless free wifi excellent. Light meal I had in the atrium was great. Friendly service and staff helpful.

Posted by on 27 Jun. 2022

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Comment from Hotel Management

6 Jul. 2022 by James

Thank you Murry for taking the time to share your feedback, the team in the kitchen were thrilled to receive your feedback.

5 out of 5
Family weekend away. Good size room. Beautiful big bathroom. Pool and sauna great. Service was excellent. Location is walkable to all city main attractions, Queen Street, Aotea Square, Civic Centre, Sky Tower and Viaduct. Excellent value for money. Buffet breakfast was yum and great choices.

Posted by on 26 Jun. 2022

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Comment from Hotel Management

6 Jul. 2022 by James

Thank you Tayla for your kind comments team and I were thrilled to receive them.

5 out of 5
Lovely accommodation and staff - great central location and pricing is so affordable - will stay here again for sure

Posted by on 20 Jun. 2022

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Comment from Hotel Management

6 Jul. 2022 by James

Thank you Chris for your kind comments and review. We look forward to seeing you soon.

5 out of 5
Great place to stay, nice place for breakfast and dinner, good food at a reasonable price.

Posted by on 19 Jun. 2022

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Comment from Hotel Management

6 Jul. 2022 by James

Thank you Brian for your kind comments and 5 out of 5 review. We look forward to seeing you soon.

About the Grand Millennium Auckland

Location 71 Mayoral Drive, Auckland, 1010

Property Features

Grand Millennium Auckland offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Grand Millennium Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Auckland hotel is smoke free.

  • 452 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Built in 1987
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Auckland Britomart Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Millennium Auckland offers 452 air-conditioned accommodations with laptop-compatible safes and bathrobes. A pillow menu is available. 32-inch plasma televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:00 AM.

Millennium Brasserie - This brasserie specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Katsura Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Atrium Lounge - Onsite cocktail bar. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 25 and NZD 35 for adults, NZD 17 and NZD 17 for children (approximately)
  • Self parking fee: NZD 25 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Millennium Auckland Hotel
  • Millennium Auckland Auckland
  • Grand Millennium Auckland Hotel
  • Grand Millennium Auckland Auckland
  • Grand Millennium Auckland Hotel Auckland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.