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Jet Park Hotel Auckland Airport

4.5-star property
63 Westney Road, Auckland, 1800 796 370
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4.3 out of 5
Very good!
See all 170 wotif Reviews

"Service was great, check in was great! Room was clean! " More

By a verified traveller on Tue 24 Mar 2020

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Hotel Description

A luxury stay in Auckland awaits you at Jet Park Hotel Auckland Airport. You'll be 3.3 km (2.1 mi) from Butterfly Creek and 4 km (2.5 mi) from Villa Maria Estate. Highlights at this family-friendly hotel include a restaurant, free valet parking, and a free airport shuttle.

LCD TVs with satellite channels are featured in all 222 rooms, and you can enjoy free WiFi, wired Internet, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Select Comfort beds and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. Pillow menus, down comforters, and free newspapers are also available.

The restaurant, Te Maroro, serves fusion cuisine and is open for breakfast, lunch, and dinner. Indaba Lounge Bar is the hotel's own cocktail bar, serving drinks along with breakfast and lunch. Enjoy the gym, seasonal outdoor swimming pool, and pool loungers as well as access to a playground. 807 square feet (75 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning full breakfast is served between 5:00 AM and 10:30 AM. There's also extended parking, along with the convenience of car rentals on site.

Sights within a 10-minute drive of this 4.5-star Mangere hotel include Otuataua Stonefields and Ambury Regional Park.

Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Jet Park Hotel Auckland Airport ratings based on 170 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jet Park Hotel Auckland Airport

Everyone (81) Couples (36) Family (53)
5 out of 5
Service was great, check in was great! Room was clean!

Posted by on 24 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Navtej

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear you have enjoyed your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

4 out of 5

Posted by on 23 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Navtej

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

5 out of 5

Posted by on 22 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Navtej

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

5 out of 5

Posted by on 22 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Navtej

Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear you have enjoyed your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

5 out of 5
Perfect stay near the Airport. Everything you need, parking, shuttle, restaurant and wifi. Would stay again.

Posted by on 20 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Navtej

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear you have enjoyed your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

5 out of 5
All the staff were super accomodation during our stay as we were to and from the airport frequently using their airport shuttle through the night trying to change flights because of the current pandemic

Posted by on 19 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Navtej

Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear you have enjoyed your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

5 out of 5
Very handy having resturant in facility. Very quiet. Nice staff. Bathroom looked abit tired, skirting coming off and toliet paper holder loose, no big deal though.

Posted by on 15 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Navtej

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear you have enjoyed your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

3 out of 5
The service was bad, room was really small with a loud fan sounding thing outside the window (wasn't warned), minimal amenities.

Posted by on 15 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Navtej

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel. I am sorry to hear you felt our rooms were small, although we do have several different options ranging from our small overnight Standard Queen through to our larger Deluxe. Executive and Apartment Rooms. I would like to apologize regarding the noise you have experienced during your recent stay with us. We strive to ensure all guests are satisfied during their stay. We look forward to having the opportunity to welcome you back soon when next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

5 out of 5
Very helpful and the room was fantastic. I was in the new section

Posted by on 7 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Navtej

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear you have enjoyed your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

5 out of 5
Was given an upgrade on arrival to a lovely spacious & quiet room. Staff very helpful and friendly. Didn’t like the shuttle... services need improvement around pickup from the airport. Called and booked as required but waited over 45 mins for multiple vehicles that were already full.... NOT flash!!

Posted by on 6 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Murray

Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I would like to apologize for the delay in collection due to larger than usual arrivals for collection. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Murray Mackey Front Office Manager Jet Park Hotel – Auckland Airport

About the Jet Park Hotel Auckland Airport

Location 63 Westney Road, Auckland, 2022

Property Features

Jet Park Hotel Auckland Airport offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 807 square feet (75 square meters) and includes a conference center. A library, a terrace, and tour/ticket assistance are also featured at the luxury Jet Park Hotel Auckland Airport. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

  • 222 guestrooms or units
  • 5 levels
  • 2 buildings
  • 807 sq ft of conference space
  • 75 sq m of conference space
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free valet parking , Parking (limited spaces)

Transport

  • Train station: Auckland Middlemore Station (6.4 km / 4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking; extended parking available for a surcharge

Room Amenities

Jet Park Hotel Auckland Airport offers 222 air-conditioned accommodations with minibars and safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 5:00 AM to 10:30 AM.

Te Maroro - Overlooking the pool and garden, this restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Indaba Lounge Bar - This poolside cocktail bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Coffee Shop - This coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open select days.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • No rollaway/extra beds available
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 15 and NZD 32 for adults, NZD 1 and NZD 32 for children (approximately)
  • Fee for in-room wired Internet: NZD 5 per day (rates may vary)
  • Extended parking fee: NZD 55.00 per week
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jet Park Airport
  • Jet Park Airport Hotel
  • Jet Park Hotel
  • Jet Park Airport Hotel And Conference Centre
  • Jet Park Airport Mangere
  • Jet Park Hotel & Conference Centre Auckland/Mangere
  • Jet Park Hotel Mangere
  • Jet Park Mangere
  • Jet Park Auckland Auckland
  • Jet Park Hotel Auckland Airport Hotel
  • Jet Park Hotel Auckland Airport Auckland
  • Jet Park Hotel Auckland Airport Hotel Auckland

You should know

  • Jet Park Hotel Auckland Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • The seasonal pool will open in January and close in September.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This Hotel property is rated 4 star plus.

Official New Zealand Rating provided by Qualmark®

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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.