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Aparthotel

Quest Auckland

4.0 star property

Photo gallery for Quest Auckland

View from property
Standard Apartment, 2 Bedrooms | Living area
Desk, laptop workspace, blackout curtains, iron/ironing board
View from property
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space

Explore the area

View map
363 Queen Street, Auckland, 1
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Apartment, 1 Bedroom

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

  • City view
  • 80 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Studio Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Apartment

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Two Bedroom Executive Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

Two Bedroom Executive Apartment

  • City view
  • 80 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Executive

Studio Executive

Studio Executive

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

Bathroom

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Private kitchen

Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Auckland

At Quest Auckland you'll be within just a 15-minute stroll of popular places like University of Auckland and Sky Tower. Highlights at this aparthotel include in-room kitchenettes, washers/dryers and free WiFi. .You can enjoy a TV with cable channels, and each apartment features a balcony, an iPod dock and a coffee/tea maker. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Free local calls, a hairdryer and a desk are also available. Weekly housekeeping is available. .This business-friendly aparthotel offers free WiFi in public areas, a business centre and a terrace. Other amenities include laundry facilities, express check-in and express check-out. Each morning continental breakfast is served between 7:00 AM and 9:00 AM. There's also the convenience of self parking. .Attractions within a 20-minute walk of this 4-property class Auckland Central Business District aparthotel include SkyCity Casino and Auckland Ferry Terminal.
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What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 km
  • University of Auckland - 3 min walk - 0.3 km
  • Auckland Town Hall - 3 min walk - 0.3 km
  • Sky Tower - 10 min walk - 0.9 km
  • SkyCity Casino - 10 min walk - 0.9 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 17 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • ‪Queen’s Head - ‬2 min walk
  • ‪Kangnam Station - ‬3 min walk
  • ‪The Churchill Auckland - ‬2 min walk
  • ‪Q Theatre - ‬3 min walk
  • ‪Fat Puku's Smashed Burgers Queen Street - ‬2 min walk

About this property

Quest Auckland

Public spaces have free WiFi. There's an onsite business centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quest Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland aparthotel is smoke free.

  • 70 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
Quest Auckland offers 70 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

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The Parnell Hotel & Conference Centre
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  • Free Wi-Fi
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  • Air-conditioning
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The price is AU$89
includes taxes & fees
19 June - 20 June
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi is limited to 24 hours per day

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 30 per night)
  • Limited number of on-site self parking spaces per unit

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: NZD 16 for adults and NZD 16 for children
  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch TV with cable channels
  • IPod dock
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 70 units
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments

The front desk is open Monday - Thursday (8:00 AM - 7:00 PM) and Friday - Sunday (9:00 AM - 5:00 PM)

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Cots (infant beds) are available for NZD 15.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 16 for adults and from NZD 16 for children
  • Covered self-parking fee: NZD 30 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 24 hours per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Auckland Quest

Quest Auckland

Quest Hotel Auckland

Quest Auckland Serviced Apartments Hotel Auckland Central

Quest Auckland Serviced Apartments New Zealand

Quest Auckland Aparthotel

Quest Auckland Serviced Apartments New Zealand

Quest Hotel Auckland

Quest Aparthotel

Quest Auckland Auckland

Quest Auckland Aparthotel

Quest Auckland Aparthotel Auckland

Frequently asked questions

What is the cancellation policy at Quest Auckland?

Quest Auckland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest Auckland?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Quest Auckland on 19 June 2026 start from AU$113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest Auckland?

Yep, Quest Auckland has a secured covered self car park with in/out privileges for NZD 30 per night. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Quest Auckland?

The closest beach to Quest Auckland is Takapuna Beach (7.5 km).

Does Quest Auckland serve breakfast?

Yep, continental breakfast is served daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Quest Auckland?

No, Quest Auckland does not offer an airport shuttle service.

What time are check-in & check-out at Quest Auckland?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Quest Auckland?

No, pets are not allowed.

Quest Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 507 out of 1068 reviews
Rating 8 - Good. 425 out of 1068 reviews
Rating 6 - Okay. 104 out of 1068 reviews
Rating 4 - Poor. 21 out of 1068 reviews
Rating 2 - Terrible. 11 out of 1068 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Joanne

Stayed 1 night in Feb 2026

10/10 Excellent

Sundaram

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous view of the CBD and the Sky Tower from the 13th floor. Washer and Dryer was useful. But a couple of dirty towels was left behind in the dryer. Also the bed runner was very dirty, but thankfully the rest of the bed was ok.
Stayed 1 night in Jan 2026

10/10 Excellent

Rewa

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff - arrived later than expected and the staff accommodated accordigly Rooms and amenities are lovely - good apartment style rooms for long stay guests.
Stayed 1 night in Jan 2026

8/10 Good

Shawn Michael

Liked: Cleanliness, amenities
Check-in was great, the room was perfect. The lifts are very slow.
Stayed 1 night in Jan 2026

10/10 Excellent

Djo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well equipped kitchen, AC and lovely bathroom. Definitely would recommend and stay again. Great TV set and also get free access to City Fitness. 10/10
Stayed 2 nights in Jan 2026

2/10 Terrible

corey

Liked: Amenities
I emailed back in forth with the hotel and I was checking in after hours at 7pm. They said it was fine and just follow the instructions and the on site manager will take care of check in. Nobody was there tho and couldn’t get in to the hotel or room and tried for over an hour. Then finally googled the quest headquarters number and go ahold of someone on the phone who the helped me. Don’t expect much from the onsite after hours managers. Another person, maybe more, had the same issue hour later
Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service. Nice and clean rooms with great amenities and of course location. So central
Stayed 1 night in Jan 2026

8/10 Good

paul

Liked: Cleanliness
Comfortable
Stayed 8 nights in Jan 2026

10/10 Excellent

Chelsey

Travelled with partner
Liked: Cleanliness, amenities
Room was clean and well equipped. City views were great.
Stayed 1 night in Jan 2026

10/10 Excellent

David Andrew

Liked: Cleanliness, property conditions & facilities
Property is well kept, staff was exceedingly helpful and friendly. Easily walkable to downtown and harbor.
Stayed 8 nights in Jan 2026

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2026

8/10 Good

Angela

Stayed 7 nights in Jan 2026

10/10 Excellent

Jake

Stayed 3 nights in Jan 2026

6/10 Okay

Verified traveller

Travelled with family
Great location Great staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was an excellent size, balcony had a park/city view which was excellent for the NYE fireworks. Staff were very friendly and went above and beyond to beyond to cater. We asked for a couple of things to be sent to our room (toilet paper, conditioner) and when we returned to our room we had a full bag care package of everything the room had. Mattress and pillows were the most comfortable thing ever! Wish I could have them sent over. Good walking distance to everything in the city.
Stayed 8 nights in Dec 2025

10/10 Excellent

Maharaia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Charlie

Liked: Cleanliness, amenities
Ticked all of the boxes, room nice and a Spacious
Stayed 1 night in Nov 2025

10/10 Excellent

Angelina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
My stay was awesome the space was amazing the view of the city was beautiful and also the rooms were very well maintained and clean ! Would definitely stay here again also my highlight was the aircon!!! 100%!!!
Stayed 2 nights in Dec 2025

8/10 Good

Johnathan

Liked: Cleanliness, amenities, property conditions & facilities
Great modern room. everything laid out well and spotless. TV was on with ambient music playing
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient 👌
Stayed 5 nights in Oct 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay always 👌
Stayed 2 nights in Nov 2025

8/10 Good

christopher

Stayed 1 night in Nov 2025

2/10 Terrible

Joe

Disliked: Cleanliness, amenities
Worst hotel I've ever stayed at. Nothing was clean. When I arrived, which was after hours, I noticed there was black mold growing in the air conditioner. I told the front desk staff the next morning and the housekeeping staff when they came around the next day. Nothing was done for the entire week I was staying there. I have filed a complaint with the Auckland council for unsanitary conditions. Additionally, I was told 5 days in to my 7 day stay that I would need to check out earlier than I was originally told because of a staff appreciation event. I'm all for the event and appreciating the staff for their work, but how is that not something communicated at the time of booking? Stay anywhere else and you'll have a much better time.
Stayed 7 nights in Nov 2025

6/10 Okay

Margaret

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen, Christchurch

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room clean and tidy everyone helpful. Great location.
Stayed 2 nights in Nov 2025