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4.4 out of 5

"Bed was comfy, easy to get to everything in and near the city, great staff " More

By a verified traveller on Wed 22 Jun 2022

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Hotel Description

At Quest Auckland you'll be within steps of Queen Street Shopping District and Myers Park. Highlights at this aparthotel include a bar/lounge, and in-room kitchenettes and washers/dryers.

You can enjoy a TV with cable channels, and each apartment features free WiFi, a balcony, and an iPod dock. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A coffee/tea maker, free local calls, and a hair dryer are also available.

This smoke-free aparthotel offers free WiFi in public areas, a business center, and a terrace. Other amenities include laundry facilities, dry cleaning/laundry services, and tour/ticket assistance. Continental breakfast is available between 8:00 AM and 11:00 AM. There's also the convenience of self parking.

With a stay at this 4-star Auckland Central Business District aparthotel, you'll be 0.9 km (0.5 mi) from Sky Tower.

Studio Executive

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$124* Per night/room 11 Sep. - 12 Sep.

Standard Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Executive Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Quest Auckland ratings based on 440 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Auckland

Everyone (238) Couples (147) Business (2) Family (49) Other (1)
4 out of 5
Bed was comfy, easy to get to everything in and near the city, great staff

Posted by on 22 Jun. 2022

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Comment from Hotel Management

24 Jun. 2022 by greg

Thank you , glad the staff left a positive impression and added to your experience

5 out of 5
Great location, can be a bit noisy on Friday night - but that’s to be expected for this location

Posted by on 18 Jun. 2022

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Comment from Hotel Management

19 Jun. 2022 by Greg

hi, location is great and easy to get around ,..Inner city has become a bit more active and noisy on weekends as we open up again see you next time

4 out of 5
Good

Posted by on 11 Jun. 2022

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Comment from Hotel Management

12 Jun. 2022 by Greg

Hi, appreciate you taking the time to making a review

5 out of 5
Loved our stay. Everything we needed was in the room. Beautifully clean. Stunning views from our room!

Posted by on 24 May 2022

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Comment from Hotel Management

24 May 2022 by Greg

Thank you, please to read you had an enjoyable stay

3 out of 5
Didn’t like that we were never told about huge building renovation in both sides. Not double glazed so very noisy.

Posted by on 15 Jul. 2021

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Comment from Hotel Management

17 Jul. 2021 by greg

Hi, appreciate your comments... Crane comes down this week on the Building Site , and noise should minimise soon. We are right in the heart of the city, which is a buzzing hustling lively place

5 out of 5
Great staff who could understand and speak either Maori or English.... Stayed in a different hotel the previous night and had problems with language barriers

Posted by on 29 Jan. 2021

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Comment from Hotel Management

31 Jan. 2021 by greg

Hi thanks for staying at Quest Auckland, we do believe our staff make the difference

4 out of 5
Great service, friendly helpful staff. Would definitely recommend this hotel for location and price

Posted by , from Mount Maunganui on 25 Jan. 2021

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Comment from Hotel Management

25 Jan. 2021 by greg

Hi, thank you for your kind feedback, I'm pleased the team made your stay enjoyable , you can't beat a good location...

4 out of 5

Posted by on 6 Oct. 2020

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Comment from Hotel Management

11 Oct. 2020 by greg

Hi, thank you for taking time to give a scorecard

4 out of 5
Really enjoyed our stay. Very friendly helpful staff, great location, nice clean facilities.

Posted by , from Wellington on 5 Oct. 2020

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Comment from Hotel Management

5 Oct. 2020 by GREG

Hi Kylee gald you ahd a great visit to Auckland and we mt your expectations, see you again soon

2 out of 5
Lovely staff however room smelt of stale smoke and was musty. Bathroom felt dirty. No spare blankets. No remote for a/c. Very noisy location.

Posted by on 1 Aug. 2020

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Comment from Hotel Management

3 Aug. 2020 by GREG

Hi , this sounds unusual fro us , so I do apoligise , did you share with the front desk desk at the time, because if would have addressed these concerns at the time

Property Features

Public spaces have free WiFi. There's an onsite business center. You can enjoy a drink at the bar/lounge. A terrace, tour/ticket assistance, and a vending machine are also featured at Quest Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland aparthotel is smoke free.

  • 70 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Auckland Mt Eden Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Auckland offers 70 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Bathrooms are partially open
  • In-room kitchenette
  • Washer and dryer
  • Private balcony
  • IPod dock
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast from 8:00 AM to 11:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Thursday: 8:00 AM - 7:00 PM
  • Friday - Sunday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Thursday: 8:00 AM - 7:00 PM
  • Friday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.00 per day.
  • Cribs (infant beds) are available for NZD 15.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 12 for adults and NZD 12 for children (approximately)
  • Covered self parking fee: NZD 25.00 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.00 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Quest
  • Quest Auckland
  • Quest Hotel Auckland
  • Quest Auckland Serviced Apartments Hotel Auckland Central
  • Quest Auckland Serviced Apartments New Zealand
  • Quest Auckland Aparthotel
  • Quest Auckland Serviced Apartments New Zealand
  • Quest Hotel Auckland
  • Quest Aparthotel
  • Quest Auckland Auckland
  • Quest Auckland Aparthotel
  • Quest Auckland Aparthotel Auckland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 24 hours per day
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.