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4.4 out of 5

"Very easy and close to everything lovely staff will be back next time " More

By a verified traveller on Wed 23 Oct 2019

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Studio Executive

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$98* Per night/room 3 Sep. - 4 Sep.

Standard Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Executive Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Quest Auckland places you steps from Queen Street Shopping District and within a 10-minute stroll of Aotea Centre. Highlights at this aparthotel include a restaurant, and in-room kitchenettes and washers/dryers.

You can enjoy a TV with cable channels, and each apartment features free WiFi, a balcony, and an iPod dock. A kitchenette comes equipped with a refrigerator and a microwave, and room service is also available. A coffee/tea maker, free newspapers, and free local calls are also available. Limited housekeeping is available.

At the aparthotel's own bar/lounge, you can stop for a drink. Added amenities include WiFi in public areas and laundry facilities. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 4-star Newton aparthotel include Sky Tower and University of Auckland.

Quest Auckland ratings based on 463 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Auckland

Everyone (250) Couples (161) Business (2) Family (48) Other (1)
2 out of 5
Lovely staff however room smelt of stale smoke and was musty. Bathroom felt dirty. No spare blankets. No remote for a/c. Very noisy location.

Posted by on 1 Aug. 2020

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Comment from Hotel Management

3 Aug. 2020 by GREG

Hi , this sounds unusual fro us , so I do apoligise , did you share with the front desk desk at the time, because if would have addressed these concerns at the time

5 out of 5

Posted by on 26 Jul. 2020

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Comment from Hotel Management

26 Jul. 2020 by GREG

THANKS , PLEASED YOU HAD A GREAT STAY

4 out of 5

Posted by on 2 Nov. 2019

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Comment from Hotel Management

3 Nov. 2019 by Greg - manager

thank you and see you again

4 out of 5
Very easy and close to everything lovely staff will be back next time

Posted by on 23 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by Greg - Manager

Hi, thank you, look forward to welcoming you back. Just the way it should be Easy...

4 out of 5
It was perfect for what we wanted. We walked everywhere. We liked everything nothing that we didn't like.

Posted by on 22 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by manager Greg

thank you, glad it was a perfect stay

4 out of 5
We had a free breakfast but would have loved to have had a cooked free breakfast. Otherwise its a great place to stay.

Posted by on 20 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Greg Manager

Hi , appreciate your comments, cooked breakfast are available and you are right a small surcharge is payable for this

5 out of 5
Well equipped apartment - we had two linking rooms. Hotel is in a great location, easy walking distance to Civic.

Posted by on 3 Jul. 2019

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Comment from Hotel Management

3 Jul. 2019 by Greg Manager

Glad you liked Quest Auckland, we are well located to the Performing Arts Precinct , like the Civic and Town Hall

4 out of 5
Location was ideal for me. The rate was very reasonable and the room was comfortable

Posted by on 13 Jun. 2019

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Comment from Hotel Management

14 Jun. 2019 by Greg Manager

Thanks for sharing on your recent stay and we hope to welcome you back to Quest Auckland

4 out of 5
Great location. Some intrusive street noise. 24 hour reception.

Posted by on 19 May 2019

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Comment from Hotel Management

19 May 2019 by Greg Manager

thanks for the feedback, yes we are right in the heart of town, but great location

5 out of 5
The location was perfect for us and parking made it extra convenient. The room had everything we needed to be comfortable and complimentary breakfast was a bonus! The staff here are great, professional, friendly, patient. They go that extra distance. The property is a little tired and could do with freshening up but everything was clean and tidy. We've returned here a number of times and look forward to coming again.

Posted by on 1 Apr. 2019

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Comment from Hotel Management

1 Apr. 2019 by Greg Manager

Hi , thank you for sharing your great experience while staying at Quest Auckland, we look forward to welcoming you back

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have WiFi for a fee. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Quest Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland aparthotel is smoke free.

  • 70 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Auckland Intl. Airport (AKL) (26.9 km / 16.7 mi)
  • Train station: Auckland Britomart Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Auckland offers 70 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

  • Bathrooms are partially open
  • In-room kitchenette
  • Washer and dryer
  • Private balcony
  • IPod dock
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (limited)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Quest Auckland has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 5000.0 per day.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Parking height restrictions apply
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guests' stays 48 hours
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 15 per person (approximately)
  • Fee for wireless Internet in public areas: NZD 5 per day (rates may vary)
  • Self parking fee: NZD 20.00 per day
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 5000.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Quest
  • Quest Auckland
  • Quest Hotel Auckland
  • Quest Auckland Serviced Apartments Hotel Auckland Central
  • Quest Auckland Serviced Apartments New Zealand
  • Quest Auckland Aparthotel
  • Quest Auckland Serviced Apartments New Zealand
  • Quest Hotel Auckland
  • Quest Aparthotel
  • Quest Auckland Auckland
  • Quest Auckland Aparthotel
  • Quest Auckland Aparthotel Auckland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 24 hours per day

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.