4.8 out of 5

"Couldn’t fault it! Great showers, comfy beds, service oriented staff & a sensational breakfast!!! " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

At Novotel Auckland Airport, you'll be connected to the airport and 10 km (6.2 mi) from Rainbow's End. Highlights at this luxury hotel include a restaurant and in-room LCD TVs.

All 263 soundproofed rooms feature iPod docks, WiFi and wired Internet. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include rainfall showerheads and free toiletries, while pillow menus invite a good night's rest. Additionally, digital TV, coffee/tea makers and safes are available.

The restaurant, The Square, is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. 296 square feet (27 square metres) of event facilities include conference rooms, and other business amenities include a business centre. Additionally, you'll find a fitness centre, WiFi in public areas and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of car rentals on site.

Within a 15-minute drive of this 4.5-star Mangere hotel, attractions include Alexandra Park and Mt. Smart Stadium.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$211 per night

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Auckland Airport ratings based on 995 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Auckland Airport

Everyone (479) Couples (318) Business (6) Family (191)
5 out of 5
Three adults in one room can often be a squeeze - but at the Novotel it worked well. Plenty of room. The staff were helpful. Brilliant stay, as per usual.

Posted by on 23 Jun. 2019

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4 out of 5
Great location although rather pricey, bathroom was a bit weird as you had to get wet to turn the bath/shower on and off

Posted by on 20 Jun. 2019

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5 out of 5
Seemless. Great service at 1.30am. Lovely room. Comfortable, spacious, everything I needed.

Posted by on 18 Jun. 2019

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5 out of 5

Posted by on 16 Jun. 2019

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5 out of 5
Great location for transit stays at airport. really clean today rooms and very helpful staff.

Posted by on 9 Jun. 2019

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5 out of 5
Best location and great quality. If you're arriving late this is your best option by far

Posted by on 3 Jun. 2019

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5 out of 5
Convenience is the greatest draw card for us, easy access to international terminal when going out on an early flight high on the priority list.

Posted by on 23 May 2019

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4 out of 5

Posted by on 19 May 2019

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5 out of 5
Mattresses and pillows were perfect for comfort. Essential for a weary traveller.

Posted by on 18 May 2019

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Comment from Hotel Management

18 May 2019 by Ryan dulce

Kia Ora, Thank you so much for your review of our hotel and for the positive score. I am pleased to hear you enjoyed your stay with us and that our team was able to provide a hospitable and wonderful experience. It is something our staff takes great pride in, so we value your feedback. I will be sure to share your wonderful feedback to our team. Again, thank you for staying with us at the Novotel Auckland Airport and we hope to be able to serve you again in the future. Ngā mihi nui | Warm regards Ryan Dulce Guest Services Manager Novotel Auckland Airport

4 out of 5
At airport, perfect for overnight stay to get connecting flight.

Posted by on 14 May 2019

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Comment from Hotel Management

18 May 2019 by Ryan Dulce

Kia Ora, Thank you so much for your review of our hotel and for the positive score. I am pleased to hear you enjoyed your stay with us Again, thank you for staying with us at the Novotel Auckland Airport and we hope to be able to serve you again in the future. Again, thank you for staying with us at the Novotel Auckland Airport and we hope to be able to serve you again in the future. Ngā mihi nui | Warm regards Ryan Dulce Guest Services Manager Novotel Auckland Airport

About the Novotel Auckland Airport

Location Ray Emery Drive, Mangere, 2022

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have WiFi and wired Internet for a fee. Event space at this hotel measures 296 square feet (27 square metres) and includes conference rooms. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury Novotel Auckland Airport. Smoking is allowed in designated areas at this 4.5-star Mangere hotel.

  • 1 building
  • 263 guestrooms or units
  • 11 levels
  • 296 sq ft of conference space
  • 27 sq. m of conference space
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (1.1 km / 0.7 mi)
  • Train station: Papatoetoe Station (8.2 km / 5.1 mi)
  • Parking:

Room Amenities

Novotel Auckland Airport offers 263 forms of air-conditioned accommodation with iPod docking stations and minibars. A pillow menu is available. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a rainfall showerhead, complimentary toiletries and a hairdryer. This Mangere hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

The Square – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 33 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5.10 per hour (rates may vary)
  • Fee for wired Internet in public areas: NZD 19.20 per 24-hour period (rates may vary)
  • Self-parking fee: NZD 25 per night
  • Valet parking fee: NZD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Auckland Airport Hotel
  • Novotel Auckland Airport
  • Novotel Auckland Airport Hotel Mangere
  • Novotel Auckland Airport Mangere
  • Novotel Auckland Hotel

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®