"Hotel right next to the airport so if you have an early flight and don't want to get out of bed too early a great place to stay overnight. We had food ... " More
IPod docks, WiFi, and wired Internet are featured in all 263 soundproofed rooms. Minibars provide refreshments, and 24-hour room service makes dining in an option. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and free toiletries. Digital TV, coffee/tea makers, and safes are also available.
The restaurant, The Square, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include a gym, WiFi in public areas, and laundry facilities. Each morning buffet breakfast is served between 5:00 AM and 10:30 AM. There's also the convenience of car rentals on site.
Attractions within a 30-minute drive of this 4.5-star Auckland Airport hotel include Sky Tower and Spark Arena.
20 Mar. 2020 by Guest Relations Coordinator
Kia ora, Thank you for staying with us at Novotel Auckland Airport. I am very delighted to hear you were able to have a small sleep-in seeing as the airport is right at your feet! Also it is really great to hear that the team looked after you well during your stay. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport
3 Mar. 2020 by Guest Relations Coordinator
Kia ora, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I am very delighted that you appreciate the convenience of 'Our Place.' We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport
21 Feb. 2020 by Guest Relations Coordinator
Kia ora, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I am very delighted to hear of your appreciation for the convince of Our Place. Starting your trip off without stress seems like a good way to go. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport
21 Feb. 2020 by Guest Relations Coordinator
Kia ora, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport
12 Feb. 2020 by Guest Relations Manager - Novotel Auckland Airport
Kia ora, Thank you for providing us with your feedback in relation to your recent stay experience. My sincere apologies that our Temporary Pop-up restaurant did not meet your expectations during our refurbishment time. Our new restaurant ThirteenFifty Bistro & Bar will be opening mid-March. Regrettably due to this review being posted anonymously I am unable to help any further. If you would like please contact the hotel and one of our staff will be able to assist with this further. I hope we get the opportunity to welcome you back soon especially when our new restaurant is open. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport
8 Feb. 2020 by Guest Relations Coordinator
Kia ora , It is wonderful that we had you staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I am very pleased the location of Our Place served you well. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Cooridnator Novotel Auckland Airport
20 Jan. 2020 by Guest Relations Manager - Novotel Auckland Airport
Kia ora It is wonderful that we had you staying with us at Novotel Auckland Airport and for leaving a wonderful review score. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport
20 Jan. 2020 by Guest Relations Manager - Novotel Auckland Airport
Kia ora It is wonderful that we had you staying with us at Novotel Auckland Airport and for leaving a wonderful review score. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport
6 Jan. 2020 by Guest Relations Coordinator
Kia ora, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport
4 Jan. 2020 by Guest Relations Coordinator
Kia ora, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. My sincere apologies regarding the shortfall in service provided to you during this stay. I trust in the future we will better accommodate you. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi and wired Internet are available in public spaces for a fee. There are 8 meeting rooms available. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Novotel Auckland Airport. Smoking is allowed in designated areas at this 4.5-star Auckland hotel.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge
Novotel Auckland Airport offers 263 accommodations with iPod docking stations and minibars. A pillow menu is available. 32-inch LCD televisions come with digital channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 5:00 AM to 10:30 AM.
The Square - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
24-hour room service is available.
Recreational amenities at the hotel include a fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.