Mövenpick Hotel Auckland

5.0 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Mövenpick Hotel Auckland

Restaurant
Reception
Exterior
1 bedroom, in-room safe, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Gym
The current price is AU$176
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
8 Customs Street, Auckland, 1707
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • University of Auckland
    ‪5 min walk‬
  • Sky Tower
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

Executive Suite, 1 King Bed, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Outdoor play area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Auckland

A luxury stay in the heart of Auckland awaits you at Mövenpick Hotel Auckland. You'll find Auckland Ferry Terminal a few steps away and University of Auckland within a 10-minute stroll. Highlights at this eco-friendly hotel include a restaurant, a bar/lounge and a conference centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find laundry facilities, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 6 AM and 10:30 AM and on weekends between 6 AM and 11 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Auckland Central Business District hotel include Sky Tower and Auckland Town Hall.

What's nearby

  • Princes Wharf - 3 min walk - 0.3 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km
  • University of Auckland - 5 min walk - 0.5 km
  • Sky Tower - 8 min walk - 0.7 km
  • Eden Park - 5 min drive - 4.4 km

Getting around

  • Auckland Britomart Station - 2 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • ‪Commercial Bay - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Burgerfuel - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ghost Donkey - ‬2 min walk

About this property

Mövenpick Hotel Auckland

Luxury hotel with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a library, and a terrace are also featured at the luxury Mövenpick Hotel Auckland. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 13 levels
  • Conference rooms
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mövenpick Hotel Auckland offers 207 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch LCD televisions come with digital channels. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (NZD 60 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10:30 AM on weekdays and 6 AM to 11 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 42 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Mercure
Mercure Hotel Auckland
Accor Hotel Auckland
Mercure Auckland Hotel
Mercure Auckland Hotel Auckland Central
Mercure Auckland New Zealand
Grand Mercure Auckland Hotel
Grand Mercure Auckland
Mövenpick Hotel Auckland Hotel
Mövenpick Hotel Auckland Auckland
Mövenpick Hotel Auckland Hotel Auckland

Frequently asked questions

What is the cancellation policy at Mövenpick Hotel Auckland?

Mövenpick Hotel Auckland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mövenpick Hotel Auckland?

As of 25 Aug 2025, prices found for a 1-night stay for 2 adults at Mövenpick Hotel Auckland on 14 Sept 2025 start from AU$176.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mövenpick Hotel Auckland?

Yep, Mövenpick Hotel Auckland has valet parking with in/out privileges for NZD 60 per day.

Are there any beaches close to Mövenpick Hotel Auckland?

The closest beach to Mövenpick Hotel Auckland is Takapuna Beach (6.3 km).

Is Mövenpick Hotel Auckland family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mövenpick Hotel Auckland is a hit with families.

Does Mövenpick Hotel Auckland serve breakfast?

You bet, buffet brekkie is offered on weekdays between 6 AM and 10:30 AM and on weekends between 6 AM and 11 AM.

Is there a free airport shuttle available at Mövenpick Hotel Auckland?

No, Mövenpick Hotel Auckland does not offer an airport shuttle service.

Is there a bar or restaurant at Mövenpick Hotel Auckland?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mövenpick Hotel Auckland?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mövenpick Hotel Auckland?

No, pets are not allowed.

Mövenpick Hotel Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 503 out of 865 reviews
Rating 8 - Good. 238 out of 865 reviews
Rating 6 - Okay. 70 out of 865 reviews
Rating 4 - Poor. 35 out of 865 reviews
Rating 2 - Terrible. 19 out of 865 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 1 night stay, room service fabulous. The staff from check in to check out including room service couldn't be faltered.
Stayed 1 night in Jun 2025

10/10 Excellent

Frances

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, convenient valet parking, big comfy room. A little bit noisy at night over the weekend but to be expected in central city area. Daughter loved chocolate hour and room service food was delicious.
Stayed 4 nights in May 2025

8/10 Good

Stewart, Pukekohe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Tan Ai

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Dior was not working on day 1 and 2. Had to tap multiple times to gain entry to room. Staff came up to help. Mged to get it open after multiple attempts. Made no offer to have it looked at or account for why it did not work. Day 2 morning - lift broke down. After 2 calls to reception, then a staff came to fetch us using the staff lifts. Breakfast crew not friendly nor warm. Customer service, thoughtfulness and warmth are non-existent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kari M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located to cruise port and lots of restaurants. It is right across from a hop-on hop-off stop. Grocery and pharmacy are near by if needed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Eliana

Stayed 2 nights in Apr 2025

8/10 Good

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids loved chocolate hour
Stayed 1 night in Apr 2025

8/10 Good

Rochelle

Liked: Amenities
We always stay at the movenpick due to location, staff, restaurant and cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check out the Chocolate Bar

We had a great stay. Staff were extra helpful, getting us into our room early. Room was clean and fresh. They had a wonderful "free" chocolate offering every afternoon. They also had a library to relax in.
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Doug

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.Central and quiet even though its city centre
Stayed 3 nights in Apr 2025

10/10 Excellent

Bhaskar, Chantilly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location and they gave us high floor room
Stayed 4 nights in Apr 2025

10/10 Excellent

Peng Kie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good stay, nice clean room and bed.
Stayed 1 night in Mar 2025

8/10 Good

Dave

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Super convenient to shops, waterfront, viaduct - just a stroll away. Friendly, helpful staff 😊
Stayed 2 nights in Mar 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chocolate Happy hour was fantastic. Loved this hotel
Stayed 1 night in Mar 2025

8/10 Good

Peng Kie, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The daily chocolate hour was fun but maybe have some less sweet options and fresh fruits platter would be excellent. Grocery next door was very convenient. Homeless people loitering near the hotel building was not pleasant.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon J

Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely property. We would look for Movenpick again while we travel.

10/10 Excellent

Cynthia

Stayed 1 night in Mar 2025

10/10 Excellent

Mervi

Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

James, Richmond

Stayed 2 nights in Feb 2025