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4.2 out of 5

"Very welcoming..clean and tidy to a high standard Highly recommend " More

By a verified traveller on Sun 12 Jul 2020

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Hotel Description

A luxury stay in Mangere awaits you at Heartland Hotel Auckland Airport. You'll be 1.9 km (1.2 mi) from Villa Maria Estate and 2.8 km (1.7 mi) from Butterfly Creek. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy TVs with satellite channels, and all 141 rooms feature free WiFi, coffee/tea makers, and free newspapers. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Free local calls, hair dryers, and irons/ironing boards are also available.

The restaurant, The Runway, is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 24-hour fitness center and spa tub. Added amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Full breakfast is available daily between 5:30 AM and 10:30 AM. There's also extended parking, along with the convenience of a free airport shuttle.

Attractions within a 20-minute drive of this 4.5-star Mangere hotel include Rainbow's End and Auckland Zoo.

Standard Studio QS

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$116* Per night/room 23 Aug. - 24 Aug.

Superior 1 Bedroom King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Studio King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Interconnecting Room KQQ

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard 1 Bedroom King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Interconnecting Room QQQQ

Bed Count 4 Queen Beds Maximum Occupancy 8 Max

Heartland Hotel Auckland Airport ratings based on 177 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heartland Hotel Auckland Airport

Everyone (144) Business (4) Couples (12) Family (16) Other (1)
5 out of 5
Very welcoming..clean and tidy to a high standard Highly recommend

Posted by , from Inglewood, Taranaki on 12 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by RamonJ

Thanks Shelley!

4 out of 5

Posted by on 3 Jun. 2020

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Comment from Hotel Management

4 Jun. 2020 by Ramonj

Good morning, Thank you for taking the time to review and rate Heartland Hotel Auckland Airport online, We do hope to see you again sometime soon, Kind regards, Ramon James - Hotel Manager

4 out of 5
Beautiful meals..they told us will be ready in 20 and was.unfortunately my partners potato was under cooked and my orange juice tasted rotten but the flavour wow you have some amazing cooks.. coming up to reception was cool for me a few things to look at.. the beds are so comfy turn the heat pump straight on it takes a while to heat up..we loved our stay

Posted by on 29 May 2020

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Comment from Hotel Management

4 Jun. 2020 by Ramonj

Good morning, Thank you for taking the time to review and rate Heartland Hotel Auckland Airport online, Great to see you enjoyed your evening meal. Our beds and air con does ensure we recieve some great feedback. We do hope to see you again sometime soon, Kind regards, Ramon James - Hotel Manager

4 out of 5
I liked the pool very much and the staff was very friendly. The shuttle to the airport very convenient .

Posted by on 25 Mar. 2020

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Comment from Hotel Management

26 Mar. 2020 by RamonJ

Good morning, Thank you for your 4/5 rating online via wotif.com Great to see you loved our pool and team. These are 2 of our biggest assets. Fantastic to read that you found our shuttle transfer convenient. Our team and I do hope to see you again sometime soon, Kind regards, Ramon James - Hotel Manager

5 out of 5
I like that it is close to the Airport, easy to get to, great for overnight stay while waiting for a flight.

Posted by on 15 Mar. 2020

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Comment from Hotel Management

26 Mar. 2020 by RamonJ

Good morning, Thank you for your 5/5 rating online via wotif.com Fantastic to see you liked our location, we are very lucky! Our team and I do hope to see you again sometime soon, Kind regards, Ramon James - Hotel Manager

5 out of 5
All good n perfect for next holiday love the service and food Good location very close to the airport very handy for everything

Posted by on 2 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by RamonJ

Good afternoon, Thank you for your 5/5 rating! Kind regards, Ramon James - Hotel Manager

5 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by RamonJ

Thank you for your 5/5 rating!

5 out of 5
Great location to airport and parking was great restaurant great friendly staff check out excellent lovely receptionist

Posted by on 1 Mar. 2020

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Comment from Hotel Management

1 Mar. 2020 by RamonJ

Good morning, Thank you for your online review for Heartland Hotel Auckland Airport online via wotif.com. We appreciate the feedback and hope to see you again soon, Kind regards, Ramon James - Hotel Manager

3 out of 5

Posted by on 25 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by RamonJ

Thank you for your 3/5 rating, Ramon James - Hotel Manager

5 out of 5
The staff were friendly, efficient and very helpful.

Posted by on 15 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by RamonJ

Good morning, Thank you for your online review for Heartland Hotel Auckland Airport, We appreciate your feedback and the team and I do hope to see you again soon, Kind regards, Ramon James - Hotel Manager

About the Heartland Hotel Auckland Airport

Location 14 Airpark Drive, Mangere, 2022

Property Features

Heartland Hotel Auckland Airport offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The luxury Heartland Hotel Auckland Airport also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 4.5-star Mangere hotel is smoke free.

  • 141 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Auckland Intl. Airport (AKL) (3.1 km / 1.9 mi)
  • Train station: Auckland Otahuhu Station (8.3 km / 5.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Heartland Hotel Auckland Airport offers 141 accommodations with complimentary newspapers and coffee/tea makers. Premium satellite television is provided. Bathrooms include complimentary toiletries and hair dryers. This Mangere hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 5:30 AM to 10:30 AM.

The Runway - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Temperature checks are available to guests and guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 25 for adults and NZD 12.50 for children (approximately)
  • Uncovered extended parking fee: NZD 7 per day
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heartland Auckland Airport
  • Heartland Auckland Airport Hotel
  • Heartland Hotel Auckland Airport
  • Heartland Hotel Auckland Airport Mangere
  • Ventura Hotel Mangere
  • Heartland Auckland Airport Mangere
  • Heartland Hotel Auckland Airport Mangere
  • Ventura Hotel Mangere
  • Heartland Auckland Mangere
  • Heartland Hotel Auckland Airport Hotel
  • Heartland Hotel Auckland Airport Mangere
  • Heartland Hotel Auckland Airport Hotel Mangere

You should know

  • Heartland Hotel Auckland Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.