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Marsden Viaduct Hotel

3.5 star property

Photo gallery for Marsden Viaduct Hotel

A marina with boats docked, a city skyline in the background, and a prominent tower.
A modern indoor swimming pool with glass walls, a mural, and a ceiling with a starry design.
A modern lobby with glass walls, a marble reception desk, and potted plants.
Front of property
A gym with treadmills, exercise balls, and weight machines.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Bar
  • Laundry room

Explore the area

View map
Viaduct Harbour Avenue, 21 5, Auckland, Auckland Region, 1010
  • Place, Sky Tower
    ‪8 min walk‬
  • Place, SkyCity Casino
    ‪8 min walk‬
  • Place, Queen Street Shopping District
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe King Room with Marina View

A hotel room with a large bed, a headboard, two bedside lamps, a nightstand, and a view of the outdoors.

Deluxe King Room with Marina View

8.4 out of 10
Very good
(16 reviews)
  • Marina view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior King Room

A hotel room with two beds, a blue armchair, a nightstand, a wall-mounted lamp, and a framed picture.

Superior King Room

8.0 out of 10
Very good
(31 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room With Balcony

A hotel room with a large bed, a blue armchair, a small table, and a cityscape painting on the wall.

Deluxe King Room With Balcony

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

A hotel room with a large bed, a desk, a chair, a view of the city, and a balcony.

Deluxe King Room

9.0 out of 10
Wonderful
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Accessible Room

A hotel room with a large bed, a grey ottoman, a blue armchair, a small table, and a painting on the wall.

King Accessible Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite With Balcony

A modern bathroom with dual sinks, a large mirror, and a glass-enclosed shower area.

Junior Suite With Balcony

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Suite

Deluxe King Suite

Deluxe King Suite

  • Partial ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Auckland

Marsden Viaduct Hotel places you in the centre of Auckland, within just a 15-minute stroll of Sky Tower and Auckland Ferry Terminal. Highlights at this hotel include a restaurant and in-room free WiFi. .The fine-dining restaurant, LA' Maree, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Grape and Olive is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Continental breakfast is available daily between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3.5-property class Auckland Central Business District hotel include Spark Arena and Auckland Domain.

What's nearby

  • Sky Tower - 8 min walk - 0.7 km
  • SkyCity Casino - 8 min walk - 0.7 km
  • Queen Street Shopping District - 10 min walk - 0.8 km
  • Princes Wharf - 10 min walk - 0.8 km
  • Queens Wharf - 11 min walk - 1.0 km

Getting around

  • Gaunt Street Tram Stop - 1 min walk
  • Auckland Britomart Station - 14 min walk
  • Auckland (AKL-Auckland Intl.) - 33 min drive

Restaurants

  • ‪Mensa - ‬3 min walk
  • ‪Hello Mister - ‬6 min walk
  • ‪La Petite Fourchette - ‬6 min walk
  • ‪Wander - ‬5 min walk
  • ‪Subway - ‬7 min walk

About this property

Marsden Viaduct Hotel

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Marsden Viaduct Hotel. An area shuttle within 500 metres and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Marsden Viaduct Hotel was completed in September 2023.

Smoking is allowed in designated areas at this 3.5-star Auckland hotel.

  • 80 guestrooms or units
  • 6 levels
  • 2 buildings
  • Built in 2012
  • Manager's reception (free)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Marsden Viaduct Hotel offers 80 accommodations with DVD players and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch Smart televisions come with premium digital channels, Netflix and smart speakers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

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4.6 out of 5, Wonderful, 1,832 reviews
The price is AU$160
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour offsite parking (NZD 50 per night)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 500 metres
  • Train station pick-up shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (NZD 45 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: NZD 19 to 52 for adults and NZD 19 to 52 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • French Press Cafe
  • Grape and Olive
  • LA' Maree

Things to do

  • Bicycle storage
  • Books
  • Stereo
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • DVD player
  • Grocery/convenience store
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Dock
  • On the bay
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • No lift
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - September 2023
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • DVD player
  • Netflix
  • Smart speaker
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.10 per cent for credit card payments
The check-in location differs from the property location; go to: [21 Viaduct Harbour Avenue AKL (Same building as Sofitel Viaduct)]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 100.0 per day.
  • Cots (infant beds) are available for NZD 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250 per accommodation, per stay
  • Breakage deposit: NZD 250 per stay
  • A damage deposit of NZD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 19 to 52 for adults and NZD 19 to 52 for children
  • Airport shuttle fee: NZD 50 per person (one-way)
  • Airport shuttle fee per child: NZD 25 (one-way), (from 4 to 12 years old)
  • Covered self-parking fee: NZD 45 per night
  • Nearby parking fee: NZD 50 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 100.0 per day
  • Pool fee: NZD 25 per day
  • Spa fee: NZD 25 per day
  • Credit card charges are subject to a surcharge of 3.10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9429049065527

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Marsden Viaduct Hotel Hotel
Marsden Viaduct Hotel Auckland
Marsden Viaduct Hotel Hotel Auckland
Marsden Viaduct Hotel Same building as Sofitel Viaduct

Frequently asked questions

What is the cancellation policy at Marsden Viaduct Hotel?

Marsden Viaduct Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Marsden Viaduct Hotel?

Yep, Marsden Viaduct Hotel has a secured covered self car park for NZD 45 per night. A self car park is also available, for a fee. Onsite parking is limited (max 10 spaces per unit).

Are there any beaches close to Marsden Viaduct Hotel?

The closest beach to Marsden Viaduct Hotel is Takapuna Beach (6.5 km).

What makes Marsden Viaduct Hotel a romantic place to stay?

Ocean-view dining and a lounge bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Marsden Viaduct Hotel.

Is Marsden Viaduct Hotel family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as cots/infant beds in the guestrooms, it's no surprise that Marsden Viaduct Hotel is a hit with families.

Are there hot tubs in the rooms at Marsden Viaduct Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Marsden Viaduct Hotel serve breakfast?

Yeah, continental breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Marsden Viaduct Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Marsden Viaduct Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Marsden Viaduct Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Marsden Viaduct Hotel?

No, only service animals are allowed.

Marsden Viaduct Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 240 out of 509 reviews
Rating 8 - Good. 132 out of 509 reviews
Rating 6 - Okay. 69 out of 509 reviews
Rating 4 - Poor. 36 out of 509 reviews
Rating 2 - Terrible. 32 out of 509 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a surprise to find such a beautiful hotel in a terrific location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Trudie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

PETER

Great stay
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Room was beautiful and the staff were lovely.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jared

Liked: Cleanliness
Great Location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and in a great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Robert E

Liked: Cleanliness
Disliked: Staff & service
Location and view fantastic for NYE fireworks
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy access for getting around Auckland
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Great room, awesome location
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Large room, clean, great location
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sharon

Nice location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, well priced and many dining options
Stayed 2 nights in May 2025
Verified

10/10 Excellent

WASA

Liked: Cleanliness, amenities, property conditions & facilities
Yes the Front Desk Staff were very Professional and Helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Zidane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the marina and comfy room
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good value for your dollar
Stayed 1 night in Jul 2025
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were comfortable and hotel very convenient and around lovely harbour walks and plenty of places to eat
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Kind, helpful staff. Room was lovely and the bed was so comfortable!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great room, quiet and spacious
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for 2 weeks
Stayed 5 nights in Oct 2025
Verified

4/10 Poor

Mariano Rafael

Liked: Cleanliness
Room, amenities and staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very nice. Location of hotel was great right by the harbor and convenient for walking to all kinds of dining and shopping
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
Excellent location and beautiful, spacious rooms.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on the Main Street and excellent facilities
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Great location with ample choices of restaurants!!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much. The facilities, spa, pool and sauna were lovely, very clean and well facilitated. A good location by the harbour.
Stayed 1 night in Oct 2025