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4.7 out of 5

"Concierge staff were fantastic. Pool was a calm, quiet space (midday), but very little space for sitting in the sun. " More

By a verified traveller on Wed 05 Jan 2022

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Hotel Description

A luxury stay in the heart of Auckland awaits you at Park Hyatt Auckland. Within steps you'll find Viaduct Harbour and Sky Tower within a 20-minute stroll. Highlights at this Art Deco hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

All 195 rooms feature Smart TVs with digital channels, and you can enjoy free WiFi, sitting areas, and separate bathtubs and showers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include soaking tubs and rainfall showerheads, while memory foam beds and premium bedding invite a good night's rest. TVs, espresso makers, and down comforters are also available.

A relaxing day at The Spa can include massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Onemata, serves local cuisine and is open for breakfast and dinner. The Living Room is the hotel's own lobby lounge. Enjoy the 24-hour gym, sauna, and pool loungers as well as access to aerobics classes. Added amenities include free WiFi in public areas and a coffee shop/café. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.

This 5-star Auckland Central Business District hotel is 1 km (0.6 mi) from Auckland Ferry Terminal and 1.6 km (1 mi) from University of Auckland.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$273* Per night/room 25 Jan. - 26 Jan.

Park, Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Harbour)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Balcony (Rooftop)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Park Hyatt Auckland ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Park Hyatt Auckland

Everyone (2) Couples (8) Family (1)
5 out of 5
Concierge staff were fantastic. Pool was a calm, quiet space (midday), but very little space for sitting in the sun.

Posted by on 5 Jan. 2022

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5 out of 5
Excellent rooms and service

Posted by on 12 Dec. 2021

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5 out of 5
Awesome location and facilities

Posted by on 18 Jul. 2021

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Comment from Hotel Management

23 Jul. 2021 by Ryan Dulce

Kia Ora, Thank you so much for your positive review at the Park Hyatt Auckland. I am pleased to hear you enjoyed your stay with us and that our team was able to provide a convenient and hospitable experience. Thank you. Warm Regards, Ryan Dulce Assistant Manager-Front Office

4 out of 5
Great view

Posted by on 10 Jul. 2021

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5 out of 5
A very relaxing visit. Friendly staff and great service.

Posted by on 9 May 2021

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Comment from Hotel Management

12 May 2021 by Ryan Dulce

Kia ora Thank you for staying with us at Park Hyatt Auckland and for leaving a wonderful review score. I am very delighted that the location of served you well during your recent stay. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Ryan Dulce Assistant Manager - Front Office

5 out of 5
Excellent location and incredible service. Breakfast surperb. Highly recommend.

Posted by on 4 Apr. 2021

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Comment from Hotel Management

5 Apr. 2021 by Sebastian

Dear Anonymous, Thank you very much for your review of Park Hyatt Auckland. I trust that you enjoyed your visit and we are looking forward to welcoming you back in the near future. Best Regards, Sebastian Assistant Manager - Front Office

5 out of 5
Didn’t liked the carpet design or the whole punched paper look to the walls- I feel it will date quickly. I loved the space in the foyer and I loved the lighting in the rooms

Posted by on 1 Apr. 2021

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Comment from Hotel Management

12 May 2021 by Ryan Dulce

Kia ora Thank you for staying with us at the Park Hyatt Auckland and for leaving a wonderful review score. We look forward to welcoming you again in the future. Ngā mihi nui | Warm regards Ryan Dulce Assistant Manager-Front Office

4 out of 5

Posted by on 26 Mar. 2021

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Comment from Hotel Management

12 May 2021 by Ryan Dulce

Kia ora Thank you for staying with us at Park Hyatt Auckland and for leaving a wonderful review score. We look forward to welcoming you again in the future. Ngā mihi nui | Warm regards Ryan Dulce Assistant Manager-Front Office

4 out of 5
The restaurant Onemata, wasn’t open on a Sunday evening, so had to dine elsewhere

Posted by on 9 Feb. 2021

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5 out of 5
Right from check-in, we were treated so well. The corner suite was beautiful, all the furnishings were comfortable & it had a lovely new feel. Our only disappointment was that the suites overlooking the viaduct were all booked, so ours looked towards Sky Tower over the marina. The shower was absolute heaven, as was the bath. We stay in a lot of hotels around the world & we came to the Park Hyatt with very low expectations. But we absolutely loved it. The breakfasts are phenomenal, & I cannot recommend the Captains Bar enough! They make fantastic cocktails, & we will be returning to enjoy more Caprinhias soon! Special mention must go to Darian, who was so helpful & friendly. In fact, ALL the people who work at the Park Hyatt were extremely polite & courteous. Added bonus was the Prada Cup racing was on, & there was a great vibe happening in the Wynyard Quarter & the Viaduct, so the atmosphere added to the buzz. We will definitely be recommending the Park Hyatt to our friends & family.

Posted by on 24 Jan. 2021

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About the Park Hyatt Auckland

Location 99 HALSEY STREET, Auckland, 1011

Property Features

Park Hyatt Auckland offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 5 meeting rooms available. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the luxury Park Hyatt Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Auckland hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 2019
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Auckland Britomart Station (1.7 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Hyatt Auckland offers 195 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Sitting area
  • Memory foam beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Onemata - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast and dinner. A children's menu is available.

The Pantry - This café serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.

The Living Room - Onsite lobby lounge. Open daily.

Captain's Bar - Onsite bar. Open daily.

24-hour room service is available.

Spa Services

  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 100 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 48 per person (approximately)
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 100 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Hyatt Auckland Hotel
  • Park Hyatt Auckland Auckland
  • Park Hyatt Auckland Hotel Auckland

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.