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4.7 out of 5

"All round excellent service, from check.in to check out to valet parking, couldnt ask for anything more!! AWESIME!! Haramai tētahi āhua! " More

By a verified traveller on Tue 02 Jun 2020

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Hotel Description

A luxury stay in the heart of Auckland awaits you at M Social Auckland. Within steps you'll find Princes Warf Visitor Information Centre and New Zealand National Maritime Museum. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

You can enjoy LCD TVs with satellite channels, and all 190 soundproofed rooms feature free WiFi, free bottled water, and safes. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Pillow menus welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Hair dryers, phones, and irons/ironing boards are also available.

This business-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Added amenities include a coffee shop/café and laundry facilities. Each morning cooked-to-order breakfast is served between 6 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a short walk of this 4.5-star Auckland Central Business District hotel include Auckland Ferry Terminal and Britomart Transport Centre.

Harbour Suite View Loaded

Bed Count 1 King Bed Maximum Occupancy 2 Max

Social King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Social Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Social Twin View Loaded

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Social View Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Social View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

M Social Auckland ratings based on 130 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for M Social Auckland

Everyone (84) Couples (24) Family (16)
4 out of 5

Posted by on 28 Jun. 2020

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Comment from Hotel Management

10 Aug. 2020 by M Social Mbassador

Thank you, no doubt you had a nice stay. Trust you are safe and well

5 out of 5

Posted by on 2 Jun. 2020

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5 out of 5
All round excellent service, from check.in to check out to valet parking, couldnt ask for anything more!! AWESIME!! Haramai tētahi āhua!

Posted by on 2 Jun. 2020

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3 out of 5
Love the funky decor, handi location, friendly staff. Hated my bed, so soft it was like sleeping in a hammock, and the aircon was so noisy. Had a terrible sleep.

Posted by on 27 May 2020

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Comment from Hotel Management

29 May 2020 by M Social Mbassador

Thank you for your review and we apologise for the inconvenience during your stay. For next stay, please let us know your bedding preference so we can do something for you. And we will ensure we will regularly check our aircon.

5 out of 5
This property was beautiful, clean, modern and funky. Excellent service provided by every staff member we encountered. I'm looking for excuses to go back there! We also want to remodel our bedroom at home based on the room, it was so cool!

Posted by on 25 May 2020

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Comment from Hotel Management

29 May 2020 by M Social Mbassador

Thank you so much for fabulous review! Yes, we love our staff members and they are so keen to go extra miles all the time! You really better find some reasons to come back stay with us soon:)

4 out of 5
Was fine for a night lots of space and sea views, easy to get to other places. Very casual

Posted by on 17 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by M Social Mbassador

Thanks for your review! We are happy that you love the view and location. We look forward to welcoming you back soon!

5 out of 5
The staff were super friendly, epic views, very clean.

Posted by on 1 Mar. 2020

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Comment from Hotel Management

1 Mar. 2020 by M Social Mbassador

Thanks for your review! We are glad that you enjoyed your stay! We look forward to welcoming you back soon!

5 out of 5
Beautiful location with clean, bright and stylish room, friendly and helpful staff, and a great bar / restaurant downstairs.

Posted by , from Brisbane on 20 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by M Social Mbassador

Thanks for your review! We trust that you had a great stay! We look forward to welcoming you back soon!

5 out of 5

Posted by on 30 Jan. 2020

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Comment from Hotel Management

3 Feb. 2020 by M Social Mbassador

Thanks for your review! We look forward to welcoming you back soon!

5 out of 5

Posted by on 28 Jan. 2020

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Comment from Hotel Management

3 Feb. 2020 by M Social Mbassador

Thanks for your review! We look forward to welcoming you back soon

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square meters) and includes conference space. The luxury M Social Auckland also features a 24-hour fitness center, concierge services, and laundry facilities. Parking is available for a fee. This 4.5-star Auckland hotel is smoke free.

  • 190 guestrooms or units
  • 12 levels
  • 1130 sq ft of conference space
  • 105 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Auckland Britomart Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Electric kettle
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10:30 AM.

M Social Auckland has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 25.00 and NZD 35.00 per person (approximately)
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • M Social Auckland Hotel
  • M Social Auckland Hotel
  • M Social Auckland Auckland
  • M Social Auckland Hotel Auckland

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.