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 Auckland •1 Room
 Auckland • 1 Room
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M Social Auckland

4.5-star property
196-200 Quay Street, Auckland, 1800 796 370
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4.7 out of 5
Exceptional!
See all 116 wotif Reviews

"Great location. Awesome views. Quirky and fun " More

By a verified traveller on Wed 15 Mar 2023

Points Of Interest

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Hotel Description

A luxury stay in the heart of Auckland awaits you at M Social Auckland. Within steps you'll find Princes Warf Visitor Information Centre and New Zealand Maritime Museum. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, Beast & Butterflies, serves local cuisine and is open for breakfast and dinner. 1130 square feet (105 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a gym, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and noon. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 4.5-star Auckland Central Business District hotel include Auckland Ferry Terminal and Sky Tower.

Social Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$268* Per night/room 6 Apr. - 7 Apr.

Harbour Suite View Inclusions Galore

Bed Count 1 King Bed Maximum Occupancy 2 Max

Social King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Social Twin View Inclusions Galore

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Social View Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Social View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

M Social Auckland ratings based on 116 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for M Social Auckland

Everyone (53) Couples (33) Family (20)
5 out of 5
Great location. Awesome views. Quirky and fun

Posted by on 15 Mar. 2023

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Comment from Hotel Management

16 Mar. 2023 by Team M Social Mbassador

Hi Cathryn,Thanks so much for the 5-star rating - I’m a big fan of our views too [so beautiful both day and night] . We like being quirky and fun - that’s why we’re special. We’re pretty lucky to be located in a super central location where many landmarks are close by ;) Make sure to come back and stay with us again the next time you’re in Auckland !Stay Social.Team M Social Mbassador

5 out of 5
Location and Service is great

Posted by on 13 Mar. 2023

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Comment from Hotel Management

16 Mar. 2023 by Team M Social

Hi Mark,Thanks so much for the 5-star rating - You’re right. We are located in a super central location where many landmarks are close by ;) Delighted to hear that our team was able to provide you with top-notch services which helped make your overall stay with us better. Overall, it seems like you had a great stay with us and we hope to welcome you back in the future the next time you're in Auckland!For now, take care.Team M Social

5 out of 5
Friendly, well mannered staff. Always put customer first. Location was excellent.

Posted by on 12 Feb. 2023

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Comment from Hotel Management

12 Feb. 2023 by Team M Social Mbassador

Hi Graham,Wow. Thanks so much for the 5-star rating - I'm a big fan of our location too [it's the best in town ;)] We take pride on our service "friendly and at the same time respectful" - that's why we are unique ;) I have made sure to pass on your compliments to our hard-working team.Team M Social can't wait to welcome you back for another stay again soon!Stay Social,Team M Social

4 out of 5

Posted by on 6 Feb. 2023

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Comment from Hotel Management

7 Feb. 2023 by Team M Social

Hi Rob,Thanks for taking the time to leave us a review.We look forward to welcoming you back for another stay in the future.Until then, take care.Team M Social

5 out of 5
Excellent location, helpful staff. Room appeared well cleaned. Lovely breakfast downstairs at beast and butterflies. Will definitely stay again.

Posted by on 22 Jan. 2023

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Comment from Hotel Management

24 Jan. 2023 by Team M Social Mbassador

Hi Tanya,Wow. Thanks for the 5-star review- I'm a big fan of our location too [it's the best in town ;)] Delighted to hear that our staff were able to give you helpful services which helped make your stay with us better. Breakfast at Beast and Butterflies is amazing with the variety of buffet and A La Carte dishes. I have made sure to pass in your compliments regarding our services, cleanliness and breakfast to our team who certainly appreciates the acknowledgement of their hard work ;)Team M Social can't wait to welcome you back for another stay soon one day.Until then, take care.Team M Social Mbassador

5 out of 5

Posted by on 16 Dec. 2022

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Comment from Hotel Management

7 Mar. 2023 by Team M Social Mbassador

Hi David,Thanks so much for the 5-star rating. Team M Social can’t wait to welcome you back for another stay the next time you’re in Auckland!Stay Social.Team M Social Mbassador

5 out of 5
Great service. Will definitely go back. Lovely and clean which was great. Love the shower and great location in CBD

Posted by on 14 Dec. 2022

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Comment from Hotel Management

28 Dec. 2022 by M Social Mbassador

Hi Darnell, We're glad to hear you had a good stay with us, I have made sure to pass on your comments to the housekeeping department who are thrilled.We hope to have you stay with us again one day in the future.Stay Social,Team M Social Mbassador

5 out of 5
Great helpful staff

Posted by on 6 Dec. 2022

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Comment from Hotel Management

28 Dec. 2022 by M Social Mbassador

Hi Rebekah,Thanks for highlighting our staff in your review. They are pretty awesome!We hope to have you stay with us again one day in the future.Take care,Team M Social Mbassador

5 out of 5
The staff were really helpful and the bed was super comfy. Super clean and nice decor in the room

Posted by on 4 Dec. 2022

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Comment from Hotel Management

28 Dec. 2022 by M Social Mbassador

Hi Tania,Thank you for leaving us a review. We're glad you had an enjoyable stay - I have passed your comments on to the rest of the team :)Take care,Team M Social Mbassador

5 out of 5
Great stay great location

Posted by on 2 Dec. 2022

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Comment from Hotel Management

4 Dec. 2022 by M Social Mbassador

Hi Doug,Thanks for taking the time to leave us a review, we're glad to hear that you had an enjoyable stay.Make sure to come and stay with us again in the future.Stay social,Team M Social Mbassador

About the M Social Auckland

Location 196-200 Quay Street, Auckland, 1010

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the luxury M Social Auckland. Parking is available for a fee. This 4.5-star Auckland hotel is smoke free.

  • 190 guestrooms or units
  • 12 levels
  • 1130 sq ft of conference space
  • 105 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Auckland Britomart Station (0.4 km / 0.3 mi)
  • Metro station: Halsey Street Tram Stop (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Electric kettle
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to noon.

Beast & Butterflies - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 39–39 for adults, and NZD 17–17 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • M Social Auckland Hotel
  • M Social Auckland Hotel
  • M Social Auckland Auckland
  • M Social Auckland Hotel Auckland

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • Qualmark

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.