4.0 out of 5

"Hotel was nice, as were staff Had to complain about some people staying in a room next door as they were very loud and could hear everything through ... " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

Copthorne Hotel Auckland City puts you in the heart of Auckland, within just a 10-minute stroll of popular attractions like University of Auckland and Spark Arena. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies.

You can enjoy plasma TVs with cable channels, and all 110 soundproofed rooms feature hairdryers, phones and irons/ironing boards. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Additionally, desks and free toiletries are available.

The restaurant, Zoes Restaurant and Bar, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Within a 15-minute walk of this 4-star Auckland Central Business District hotel, attractions include Queen Street Shopping District and Auckland Ferry Terminal.

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$99 per night

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Harbour View Double

Bed Count 1 King Bed Maximum Occupancy 2 Max

Copthorne Hotel Auckland City ratings based on 995 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Copthorne Hotel Auckland City

Everyone (554) Couples (333) Business (5) Family (96)
3 out of 5
Close to the city and the parking was good. Food was good also

Posted by on 11 Jul. 2019

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4 out of 5
Location, We were going on the Northern Explorer Train and this hotel was a 9 minute walk to the station.

Posted by on 9 Jul. 2019

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4 out of 5
Great location. Walking distance from Ferries and the Aotea Centre. Staff always very friendly.

Posted by on 1 Jul. 2019

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3 out of 5
The hotel is very basic, nothing special. Close to the spark arena which was the reason for our visit to Auckland so that was great. There were skid marks left in the toilet from the previous guest and we found a couple of long black hairs in the bed from a previous guest too. Definitely didn’t belong to either my husband or I. The shower pressure was good but that probably the only positive. Upon check in I asked to prepay for our room. The receptionist said that we had to pay on check out and that an authorisation had to be held on our credit card. She proceeded to do the auth; holding the amount for our night owing plus $50 per night (x2) for any incidentals. Fine. No big deal. Until check out when we were informed that there was a 2% surcharge for credit cards. I’ve worked in a hotel before and know that if you release the auth without using any of it then it can take up to 5 working days for the funds to show up on your card again so we unhappily proceeded with the payment and 2%. We should have been informed about the 2% on check in and given the option to prepay by whatever payment method we preferred, especially since I requested this. The guy on check out apologised (pitifully) and agreed she should have told us on check in... not good enough to be honest.

Posted by on 26 Jun. 2019

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4 out of 5
It's close to the Arena. Beds are comfortable. It might be an older, tired property but great value for money considering the location. And being able to order chip butties from room service after a concert was awesome!

Posted by , from Kerikeri on 26 Jun. 2019

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3 out of 5
The shower was mouldy and the door was not fitted properly. The water leaked all over the floor.

Posted by on 24 Jun. 2019

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3 out of 5
I had to move rooms due to noisy rugby guys on level 3. I was moved to level 3 but opposite side. Unfortunately in the new room when I returned at midnight all I could hear were shower pipes which made it difficult for me to nod off to sleep.

Posted by on 24 Jun. 2019

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4 out of 5
Perfect place to stay for a weekend, loved the quietness on the street, block out curtains and comfy bed! Best place I have stayed in the cbd, actually slept all night without noisey disruptions Also the selection of gins in the bar with your $8 vouchers...delicious and a little bit different!

Posted by on 23 Jun. 2019

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4 out of 5
Central location, friendly helpful staff. Just a bit tired in the rooms

Posted by on 21 Jun. 2019

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4 out of 5
Shower was very low. Good for somebody about 5ft tall.Im 6'5

Posted by on 16 Jun. 2019

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About the Copthorne Hotel Auckland City

Location 150 Anzac Avenue, Auckland, 1010

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-friendly Copthorne Hotel Auckland City also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland hotel is smoke free.

  • 110 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available


  • Airport: Auckland (AKL-Auckland Intl.) (20.5 km / 12.7 mi)
  • Train station: Auckland Britomart Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Copthorne Hotel Auckland City offers 110 forms of air-conditioned accommodation with minibars and a hairdryer. Rooms open to balconies. 42-inch Plasma televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 10 AM.

Zoes Restaurant and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!


  • No pets allowed, but service animals are welcome


Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Union Pay
  • Debit cards


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 19.50 and NZD 25.50 per person (approximately)
  • Self-parking fee: NZD 25.00 per day
  • On-site credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Hotel Auckland City
  • Copthorne Hotel
  • Copthorne Auckland City
  • Copthorne
  • Copthorne Hotel Auckland City New Zealand

You should know

  • Free in-room WiFi has a 3-device limit.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.