Pullman Auckland Hotel & Apartments (Auckland, NZL): Reviews & Deals from AU$192

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Luxury hotel with full-service spa and health club

Where to?

Dates

May 2025

June 2025

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Excellent

Popular amenities

includes taxes & fees

1 June - 2 June

Explore the area

Cnr Waterloo Quadrant & Princes Street, Auckland, 1010

Spark Arena
‪10 min walk‬
Auckland Ferry Terminal
‪10 min walk‬
Sky Tower
‪11 min walk‬
Auckland (AKL-Auckland Intl.)
‪26 min drive‬

Room options

Apartment, 1 Bedroom

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchen

Full-sized fridge/freezer

Dishwasher

66 sq m
City view
Sleeps 3
1 King Bed

Superior Room, 1 King Bed (Residence)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Premium bedding

Blackout curtains

Eco-friendly toiletries

36 sq m
City view
Sleeps 2
1 King Bed

Studio, 1 Double Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Eco-friendly toiletries

Hairdryer

Sleeps 2
1 Double Bed

Deluxe Suite, 1 Queen Bed

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Separate bedroom

Blackout curtains

44 sq m
City view
Sleeps 3
1 Queen Bed

Junior Suite, 1 King Bed

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Separate bedroom

Blackout curtains

44 sq m
City view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate dining area

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Eco-friendly toiletries

25 sq m
Harbour view
Sleeps 2
1 King Bed

Superior Room, 1 King Bed (Executive)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Eco-friendly toiletries

Hairdryer

25 sq m
City view
Sleeps 2
1 King Bed

Superior Room, 2 Queen Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Eco-friendly toiletries

Hairdryer

25 sq m
Sleeps 4
2 Queen Beds

Superior Room, 1 Queen Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Eco-friendly toiletries

Hairdryer

25 sq m
City view
Sleeps 2
1 Queen Bed

Deluxe Apartment, 1 Bedroom

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchen

Full-sized fridge/freezer

Dishwasher

66 sq m
City view
Sleeps 4
1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Eco-friendly toiletries

Hairdryer

25 sq m
City view
Sleeps 2
1 King Bed

Superior King Room

Sleeps 2
1 King Bed

One Bedroom Apartment

Sleeps 2
1 King Bed

Superior Queen Room

Sleeps 2
1 Queen Bed

Two Bedroom Apartment

Sleeps 4
1 King Bed and 2 Single Beds

Two Bedroom Penthouse

Sleeps 4
2 King Beds

King Studio

Sleeps 2
1 King Bed

Junior King Suite

Sleeps 2
1 King Bed

Deluxe King Room

Sleeps 2
1 King Bed

Executive King Suite

Sleeps 2
1 King Bed

Deluxe Queen Suite

Sleeps 2
1 Queen Bed

Superior Twin Room

Sleeps 2
2 Single Beds

Superior Two Queen Room

Sleeps 3
2 Queen Beds

Superior Executive King Room

Sleeps 2
1 King Bed

One Bedroom Deluxe Apartment

Sleeps 2
1 King Bed

Superior Room

Sleeps 2
1 King Bed OR 2 Single Beds

Three Bedroom Apartment

Sleeps 6
1 King Bed, 2 Single Beds and 1 Queen Bed

Superior Residence

Sleeps 2
1 King Bed

About the area

Auckland

A luxury stay in the heart of Auckland awaits you at Pullman Auckland Hotel & Apartments. Within just a 10-minute stroll, you'll find University of Auckland and Queen Street Shopping District. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Luxe Spa at Pullman can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. Tapestry Bar & Terrace is the hotel's own bar. Enjoy the gym, Hot tub, sauna and pool loungers. Business travelers can take advantage of 16 meeting rooms, a conference centre, and limo/town car service. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Auckland Central Business District hotel include Commercial Bay and Spark Arena.

What's nearby

University of Auckland - 1 min walk - 0.2 km
Spark Arena - 10 min walk - 0.9 km
Auckland Ferry Terminal - 10 min walk - 0.9 km
Sky Tower - 11 min walk - 1.0 km
SkyCity Casino - 12 min walk - 1.0 km

Getting around

Auckland Britomart Station - 7 min walk
The Strand Station - 14 min walk
Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

‪Giapo - ‬4 min walk
‪Old Government House - ‬3 min walk
‪King Made Noodles 金味德牛肉拉面 - ‬3 min walk
‪Tanpopo Ramen - ‬4 min walk
‪The Northern Club - ‬1 min walk

About this property

Pullman Auckland Hotel & Apartments

Luxury hotel with full-service spa and health club

Pullman Auckland Hotel & Apartments offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 16 meeting rooms and limo/town car service. A hot tub, a sauna, and spa services are also featured at the luxury Pullman Auckland Hotel & Apartments. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

321 guestrooms or units

14 levels

2 buildings

Conference rooms

Built in 1968

Poolside lounge chairs

Charging station for electric cars

Conference centre

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Terrace

Television in lobby

Bellhop

Lift

No smoking on site

Bar or lounge

Dining venue

Pullman Auckland Hotel & Apartments offers 321 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 49-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Luxe Spa at Pullman has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property

This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, Finnish, French, German, Hindi, Korean, Portuguese, Russian, Spanish

Similar properties

55-inch LED TV with digital channels, TV, pay films

Pool
Hot tub
Spa
Free WiFi

includes taxes & fees

18 May - 19 May

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Limo/town car service
Covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 22 for children
A bar/lounge
A restaurant

Restaurants on site

Tapestry Bar & Terrace
Tapestry Grill

Things to do

Full-service spa
Health club
Hot tub
Indoor pool
Sauna
Steam room
TV in common areas

Family friendly

Free cot
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

16 meeting rooms
Conference centre

Outdoors

On the bay
Pool loungers
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift (83 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible spa

14 floors
2 buildings
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1968
Comprehensive food waste policy
Double-glazed windows
Eco-friendly cleaning products used
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free cot
Premium bedding

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

49-inch LED TV with cable/satellite channels

Food and drink

Coffee/tea maker
Late-night room service
Minibar

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Composting
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in fee for check-in between 11:00 AM and 3:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for NZD 65.0 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately NZD 45 for adults and from NZD 22 for children
Valet parking fee: NZD 60 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: NZD 65.0 per night
Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Pullman

Pullman Auckland

Pullman Hotel Auckland

Pullman Auckland Hotel

Pullman Auckland Hotel Auckland Central

Pullman Auckland New Zealand

Auckland Hyatt Regency

Frequently asked questions

What is the cancellation policy at Pullman Auckland Hotel & Apartments?

Pullman Auckland Hotel & Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Auckland Hotel & Apartments?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at Pullman Auckland Hotel & Apartments on 1 June 2025 start from AU$191.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Auckland Hotel & Apartments?

Yep, Pullman Auckland Hotel & Apartments has covered valet parking with in/out privileges for NZD 60 per night.

Are there any beaches close to Pullman Auckland Hotel & Apartments?

The closest beach to Pullman Auckland Hotel & Apartments is Takapuna Beach (6.6 km).

Is there a spa on site at Pullman Auckland Hotel & Apartments?

Yep, Luxe Spa at Pullman is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Pullman Auckland Hotel & Apartments have a pool?

Yep, and guests love it! Pullman Auckland Hotel & Apartments has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Pullman Auckland Hotel & Apartments?

Pullman Auckland Hotel & Apartments features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and late-night room service.

What makes Pullman Auckland Hotel & Apartments a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Pullman Auckland Hotel & Apartments.

Is Pullman Auckland Hotel & Apartments family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Pullman Auckland Hotel & Apartments is a hit with families.

Does Pullman Auckland Hotel & Apartments serve breakfast?

Sure does, buffet breakfast is offered weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Pullman Auckland Hotel & Apartments?

No, Pullman Auckland Hotel & Apartments does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Auckland Hotel & Apartments?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Pullman Auckland Hotel & Apartments?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Pullman Auckland Hotel & Apartments?

No, pets are not allowed.

Pullman Auckland Hotel & Apartments Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Hannah Louisa Alice

Travelled with family

29 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff. Nothing was a problem. Lovely room, the bed was amazingly comfy great facilities. Loved our stay

Stayed 2 nights in Mar 2025

10/10 Excellent

Paula

Travelled with family

23 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome place to stay. Great staff. Thank you all so much

Stayed 1 night in Mar 2025

10/10 Excellent

teresa

13 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Erin

10 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

10 Feb 2025

Stayed 1 night in Feb 2025

6/10 Okay

Subhashini

10 Feb 2025

Liked: Cleanliness, staff & service

Stayed 2 nights in Feb 2025

10/10 Excellent

ROBERT, ALTADENA

8 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Friendly staff. Eunice at reception was amazing

Stayed 5 nights in Jan 2025

6/10 Okay

Emma

8 Feb 2025

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

7 Feb 2025

Liked: Cleanliness, room comfort

Great comfort

The hotel itself was nice, the beds are so comfortable i couldnt fault the comfort of our stay. We had, 4 suitcases and 2 backpacks which we were helped through the door with but not to the room which would have been useful. The air con was old and pretty noisy and the bathroom could use a bit of mould and mildew remover on the sealant. Otherwise it was very clean and had everything we needed. The spa experience with Gina was immaculate, it was so relaxing and really loosened up the muscles after a 28hr flight.

Stayed 2 nights in Feb 2025

10/10 Excellent

BILL

Travelled with partner

5 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel with an excellent friendly staff that helped us with several issues.

Stayed 1 night in Feb 2025

10/10 Excellent

Karla

Travelled with group

5 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hospitality Service!

Staff was amazing. Everyone from front desk, restaurant, bar & Concierge were great. We had back to back reservations. Ava worked with us so that we could stay in the same room. We really appreciated her hospitality service.

Stayed 2 nights in Feb 2025

10/10 Excellent

stephanie

5 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Loved the fitness center pool and bed

Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

31 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

This is a lovely hotel and a great location to walk to the main area of Auckland. Very nice and roomy. Everyone was so kind and helpful.

Stayed 1 night in Jan 2025

10/10 Excellent

Chris

31 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

8/10 Good

CLARE, Newtown

31 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed my first stay in NZ at this lovely well located hotel. Was greeted by a friendly receptionist who gave me some complimentary drinks after hearing about my travel challenges coming into NZ which cheered me up. Rooms were small but had lots of extras but also rather thin walls wher I could easily hear my neighbors getting up in the night. Breakfast was excellent however and a great start to a day of sightseeing in Auckland! I say it to most hotels who insist on having carpet in the hallways and lobby: it is very difficult to wheel the spinner suitcases on!!!

Stayed 2 nights in Jan 2025

6/10 Okay

Karen

Travelled with group

30 Jan 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Pretty nice hotel but lacking the personal touch.

The hotel was nice and we enjoyed the spa. Beds were very comfy. On the down side I requested information about the breakfast options ahead of our stay as I have special dietary requirements and was told that someone would email but unfortunately nobody did. I chased it up when we checked in but no one was available to help with my query and again no one followed up. Our room was not ready at 3pm which left us rushed for our afternoons plans.

Stayed 1 night in Jan 2025

10/10 Excellent

Thi Tra Giang, Penshurst

28 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient and close to everything you want to go, love the spa and sauna

Stayed 3 nights in Jan 2025

10/10 Excellent

wendy

Travelled with family

27 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Travelled with family

19 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

16 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent restaurant

Stayed 2 nights in Jan 2025

8/10 Good

trevor

Travelled with partner

11 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location quiet yet handy to city centre

Stayed 4 nights in Jan 2025

10/10 Excellent

Alison, Airdrie

Travelled with family

10 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice three night stay. Pool was a nice size along with hot tub and saunas. Lots of options in the gym. Staff friendly. Breakfast was great.

Stayed 3 nights in Jan 2025

6/10 Okay

Susan

8 Jan 2025

Liked: Cleanliness, staff & service

The Staff is excellent, the rest overpriced.

We stayed 2 different times--a one night stay and then 3 nights. Spa area is nice and Staff were friendly and helpful both times, but don't bother becoming a "member" as suggested by the receptionist unless you want to mess around for a half hour just to get a free glass of wine. On the one night stay we had a room overlooking the street. Even though we were on the 5th floor it was VERY noisy. I'm a light sleeper, so that sucked. The next 3-night stay I requested a room away from the street which was MUCH quieter, however, this time 2 of the 3 elevators weren't working. We literally waited 8 minutes for an elevator. Rather than do that again we sought out the emergency stairs which exited into an office area! Surprised the heck out of the staff, but they were very friendly in guiding us out. Also--no coffee in the lobby before 6:30 am, which was distressing, have to be up so early anyway. There is a coffee maker in the room, which is muh at best, but know it's your only option if you have an early check out. Be sure the maid remembers to replace the water carafe or you'll be charged $20 for the missing carafe, which happened to us. Overall, I feel the Pullman was a bit overpriced for the experience.

Stayed 2 nights in Dec 2024

10/10 Excellent

Maree

Travelled with family, Travelled with partner

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely loved staying here at the Pullman. Would definitely stay here again.

Stayed 2 nights in Dec 2024

6/10 Okay

stephen

5 Jan 2025

Stayed 1 night in Dec 2024

Pullman Auckland Hotel & Apartments

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Two Bedroom Apartment

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King Studio

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About the area

Auckland

What's nearby

Getting around

Restaurants

About this property