The restaurant, Depot, is open for breakfast, brunch, lunch, and dinner. Additionally, you'll find a casino, free WiFi in public areas, and a gym. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.
Sights within a 10-minute walk of this 4.5-star Auckland Central Business District hotel include Weta Workshop Unleashed and University of Auckland.
6 Dec. 2022 by Michael Yohansha
Dear Peter, Thank you for taking the time to share your feedback regarding your recent stay with us at SkyCity Hotel. We truly appreciate your comments, as it gives us the opportunity to understand where we can do better in the future to ensure we are delivering an exceptional experience to our guests. I'm sorry about your experience at Fortuna and I have passed on the feedback to the Management for review. I do hope we are able to welcome you back to SkyCity Hotel in the future and if you wish to discuss your stay further or there is anything else I can assist with, please do not hesitate to get in touch. Warm Regards,
29 Nov. 2022 by Guest Services
Hi Bevan,Thank you for the lovely feedback. We are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon.Warm regards,SkyCity Hotel Guest Services
26 Oct. 2022 by Guest Services
Dear Helena,Thank you for your feedback.I am so sorry to read that you experienced some bites during your stay. We have a professional company that performs regular room checks. I shall make sure that this room is thoroughly checked for any possible insects. Thank you for letting us know, and I do hope you are okay.Warm regards,Lisa
11 Aug. 2022 by Lisa
Kia Ora Emma, Thank you for taking the time to give us feedback. I am disappointed to read that we did not exceed your expectations on this occasion. I have shared your feedback with the Fortuna Restaurant Manager. Thank you again for this feedback. Take care. Warm regards, Lisa
9 Aug. 2022 by SCH
Kia Ora Glen, Thank you for taking the time to give us feedback. I am so sorry to read you had some issues during your stay. I have shared your feedback with the wider management team for review and action. Again, I do apologise if your stay did not exceed your expectations. Take care. SkyCity Guest Services.
31 Jul. 2022 by WS
Kia ora Jude Thank you for choosing to stay with us and taking your valuable time to provide us feedback. We are glad to hear that you enjoyed the stay with our prime location in the heart of Auckland city, our service, our product and our team could not be more proud to see this. We look forward to welcoming you back in the future. Kind regards, SkyCity Hotel Management
25 Jul. 2022 by Lisa
Hi Chelsea, Thank you for the lovely review and feedback. I am so pleased that you enjoyed your room and our service. Although we have removed the minibar items from our standard Premium Rooms, the team would be happy to stock the minibar upon request. We look forward to welcoming you back soon. Take care. Warm regards, Lisa
25 Jul. 2022 by Lisa
Hello Kylie, Thank you for the lovely review and feedback. I am delighted that you got to enjoy our central location and your stay with us. We look forward to welcoming you back soon. Take care. Warm regards, Lisa
15 Jul. 2022 by Lisa
Dear John, Thank you for your feedback. We will be looking at a refurbishment soon, as you rightly have mentioned, it is showing its age. I am sorry that you were affected by the surrounding road works and other building works in the city. Hopefully, this will be completed soon by all parties. We do look forward to welcoming you back John. Do take care. Warm regards, Lisa
SkyCity Hotel offers its guests a full-service spa and a fitness center. There are 15 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 8 bars/lounges. Public spaces have free WiFi. A casino, spa services, and tour/ticket assistance are also featured at the luxury SkyCity Hotel. Parking is available for a fee. This 4.5-star Auckland hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
SkyCity Hotel offers 323 accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Depot - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Gusto at The Grand - Onsite restaurant. Open select days.
Orbit - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Federal Deli - Onsite diner. Open select days.
MASU - This restaurant specializes in Japanese cuisine. Open select days.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®