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SkyCity Hotel

4.5 star property
Luxury hotel with 11 restaurants and casino

Photo gallery for SkyCity Hotel

Restaurant
Yoga
Premium Twin Suite
Front of property
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is AU$168
includes taxes & fees
5 Dec - 6 Dec

Explore the area

View map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, Auckland Ferry Terminal
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium King Room

9.2 out of 10
Wonderful
(212 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium King Room

  • Sleeps 2

View all photos for Premium Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Twin Room

  • Sleeps 3

View all photos for Premium King Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium King Suite

  • Sleeps 2

View all photos for Premium Two Double Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium Two Double Suite

  • Sleeps 3

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible Twin Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Family Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium Family Suite

  • Sleeps 2

View all photos for Premium Twin Room

City view

Premium Twin Room

9.0 out of 10
Wonderful
(113 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Courtyard King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Courtyard King Room

  • Sleeps 2

View all photos for Premium Courtyard Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Courtyard Twin Room

  • Sleeps 3

View all photos for Accessible Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible Twin Room

  • Sleeps 3

View all photos for Accessible King Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible King Room

  • Sleeps 2

View all photos for Premium King Suite

Premium King Suite

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite

Premium Twin Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Auckland

A luxury stay in the heart of Auckland awaits you at SkyCity Hotel. Within steps you'll find Sky Tower and SkyCity Casino. Highlights at this hotel include 11 restaurants, 4 bars/lounges and a casino. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Auckland Central Business District hotel include Weta Workshop Unleashed and University of Auckland.

What's nearby

  • Sky Tower - 1 min walk - 0.0 km
  • SkyCity Casino - 1 min walk - 0.0 km
  • University of Auckland - 8 min walk - 0.7 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km
  • Spark Arena - 17 min walk - 1.5 km

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Denny's - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪Saravanaa Bhavan - ‬1 min walk

About this property

SkyCity Hotel

Luxury hotel with 11 restaurants and casino
There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A casino, a fitness centre, and spa services are also featured at the luxury SkyCity Hotel. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 11 dining venues
  • 4 bars or lounges
  • Casino
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
SkyCity Hotel offers 323 accommodations with iPod docking stations and a safe. This Auckland hotel provides complimentary wired and wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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The Grand by SkyCity
  • Pool
  • Spa
  • Free WiFi
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4.6 out of 5, Wonderful, 1,881 reviews
The price is AU$229
includes taxes & fees
7 Dec - 8 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU
  • Orbit

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (131 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 35 per day
  • Valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

Frequently asked questions

What is the cancellation policy at SkyCity Hotel?

SkyCity Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SkyCity Hotel?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at SkyCity Hotel on 5 Dec 2025 start from AU$168.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SkyCity Hotel?

Yep, SkyCity Hotel has a secured covered self car park for NZD 35 per day.

Are there any beaches close to SkyCity Hotel?

The closest beach to SkyCity Hotel is Takapuna Beach (6.8 km).

Is there a spa on site at SkyCity Hotel?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

What makes SkyCity Hotel a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at SkyCity Hotel.

Is SkyCity Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that SkyCity Hotel is a hit with families.

Is there a free airport shuttle available at SkyCity Hotel?

No, SkyCity Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at SkyCity Hotel?

Yep, SkyCity Hotel has 11 restaurants.

What time are check-in & check-out at SkyCity Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SkyCity Hotel?

No, pets are not allowed.

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1198 out of 1867 reviews
Rating 8 - Good. 459 out of 1867 reviews
Rating 6 - Okay. 126 out of 1867 reviews
Rating 4 - Poor. 50 out of 1867 reviews
Rating 2 - Terrible. 34 out of 1867 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such wonderful friendly helpful staff, from reception to concierge. Always love a good interaction as it brings the humanity side into the occasion. Looking forward to staying again soon
Stayed 1 night in Oct 2025

8/10 Good

Rommel

Travelled with family
Liked: Staff & service
room was clean, but going down the hallway to our room there was an odd smell when we first got there
Stayed 5 nights in Oct 2025

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Casino was great. Just the area outside is not great with limited dining, road works are disruptive and an element of people that are in need of help
Stayed 1 night in Oct 2025

10/10 Excellent

Alyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The self check in was easy and a staff member was there if we needed help. Car parking was easy but was $35 a night, it should be cheaper or free if you are staying the night. Excellent room and services.
Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Lovely room. I really appreciated the friendly, helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Mata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were all very Polite and Well Mannered and also Helpful too. Only Negative I have as a Visitor is having a Vehicle Park in the Carpark and Pay not only per night BUT per every Exit as well which is pretty strange
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2025

2/10 Terrible

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a really nice place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Zealand Family & Friends trip

Wonderful hotel and location in the Auckland CBD
Stayed 1 night in Apr 2025

8/10 Good

Rudolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great downtown location, easy to get around, rooms were generous-sized with comfortable beds. Quiet rooms. Check in was smooth and fast. Would stay here again. Thanks!
Stayed 2 nights in Aug 2025

8/10 Good

Eric

Value for money and great location
Stayed 1 night in Aug 2025

10/10 Excellent

Tayla

Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Clinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was walkable to a lot of shops and dining. Rooms were clean and well kept. My kids wished we stayed a few more nights here. Two complaints. Elevators and parking. They only had one set of elevators working unless you had VIP access. There were a few times with a large group of people and luggage waiting to get to their room. The staff would occasionally badge you to the VIP elevators. I didn’t realize the listed parking price was for each time you leave so if you plead to come and go then you may want the valet option.
Stayed 1 night in Jul 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location unfortunately not enough working lifts which made getting to and from room challenging also would say not a family hotel as on top of a casino Staff on reception /concierge where brilliant so helpful and kind
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice trip
Stayed 1 night in Jul 2025

2/10 Terrible

TOH

The receptionist was a liar
Stayed 2 nights in Jul 2025

8/10 Good

Di

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay again

Always enjoy staying here great customer service so comfortable bed and great size rooms with amenities at your door
Stayed 1 night in Jul 2025

8/10 Good

Tai

Travelled with family
Liked: Cleanliness, staff & service
Good central location. Good service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thanh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025