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All 323 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, free wired Internet and iPod docks. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Free newspapers, safes and hairdryers are also available.
The buffet restaurant, Fortuna Buffet Restaurant, is open for breakfast, lunch and dinner. Business travellers can take advantage of a conference centre and a meeting room. Additionally, you'll find a casino, free WiFi in public areas and a fitness centre. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.
Attractions within a 10-minute walk of this 4.5-star Auckland Central Business District hotel include Queen Street Shopping District and Auckland Town Hall.
SkyCity Hotel ratings based on 991 Verified Reviews
Guest reviews for SkyCity Hotel
16 Sep. 2019 by Amy W
Hi Anonymous, Thank you so much for the fantastic review and 5/5 rating! I'm so glad you enjoyed your visit and found everything up to standard. We look forward to welcoming you back again soon! Warm Regards, Amy
15 Sep. 2019 by Amy W
Thanks Anonymous, for reviewing SkyCity Hotel following your recent stay. I'm glad the room was to your liking and apologise that you found parking expensive. Our hotel guest rate is heavily discounted from the casual rate in order to make this option more affordable. I hope we can welcome you back in the future and provide you with another great experience. Warm Regards, Amy
13 Sep. 2019 by Amy W
Thank you Anonymous, for the lovely review following your recent stay! See you next time. Warm Regards, Amy
9 Sep. 2019 by Amy W
Thank you Anonymous, for reviewing SkyCity Hotel following your recent stay. I'm disappointed that your experience was not everything it could have been. Should you wish to discuss any feedback with us, please do reach out. Warm Regards, Amy
8 Sep. 2019 by Amy W
Thank you for your review Anonymous. I'm sorry your experience was not everything it could have been. Should you wish to discuss this with us further, please do reach out. Warm Regards, Amy
2 Sep. 2019 by Amy W
Thanks for the awesome review and 5/5 rating Anonymous!
20 Aug. 2019 by Amy Watson
Hi Ali, Thank you for reviewing SkyCity Hotel. I apologise that you were not fully satisfied with your recent experience, the photos of our rooms are indeed what we deliver, I'm sorry it was not what you were expecting. I have now passed on this feedback to our Housekeeping team for review. Additional sugar and milk may always be requested by phoning or stopping by Reception. Warm Regards, Amy
20 Aug. 2019 by Amy Watson
Hi Anonymous, Thank you for reviewing SkyCity Hotel. I apologise that you were not fully satisfied with your experience on this occasion and that your room was not serviced to your liking. We do not outsource our Housekeeping team and they are a dedicated department of ours with very high standards. I have now passed on your feedback to our Executive Housekeeping Manager for review. I hope we can welcome you back in the future and provide you with a much more positive experience. Warm Regards, Amy
20 Aug. 2019 by Amy Watson
Thank you Neyp, for the fantastic review and 5/5 rating online! I'm so happy to hear that your family enjoyed your SkyCity Hotel experience and that the courtyard area was utilised by your little one! Have a great day. Warm Regards, Amy
20 Aug. 2019 by Amy Watson
Thanks so much for reviewing SkyCity Hotel, Anonymous!
About the SkyCity HotelLocation Corner Victoria and Federal Streets, Auckland, 1010
Renovations + Closures
The following facilities will be closed from 30 September 2019 until 02 October 2019 (dates subject to change):
- Dining venue
- One of the dining venues
SkyCity Hotel offers its guests a full-service spa and a fitness centre. There are 15 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 8 bars/lounges. Public spaces have free WiFi. A casino, tour or ticket assistance, and multilingual staff are also featured at the luxury SkyCity Hotel. For a fee, parking is available. This 4.5-star Auckland hotel is smoke free.
- 323 guestrooms or units
- 15 dining venues
- 8 bars or lounges
- 2 coffee shops
- Childcare (surcharge)
- Conference centre
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Gift shop
- Newspapers in lobby (free)
- Television in lobby
- On-site shopping
- No smoking on site
Family Friendly Amenities
- Family property
- Free WiFi
- Laundry facilities
- Babysitting or childcare (surcharge)
- Free cribs/infant beds
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
- Airport: Auckland (AKL-Auckland Intl.) (26.8 km / 16.7 mi)
- Train station: Auckland Britomart Station (1 km / 0.6 mi)
- Parking: Valet parking and self parking available for a surcharge
SkyCity Hotel offers 323 forms of air-conditioned accommodation with iPod docking stations and minibars. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.
- iPod dock
- In-room dining (24 hours)
- Flat-screen television
- Cable channels
- Films for purchase
- Cribs (free)
- Housekeeping (daily)
- Newspapers (free)
- Toiletries (free)
- Iron and ironing board
- Climate control
- Ensuite bathroom
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Fortuna Buffet Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Orbit – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Deli and Noodle Bar – This restaurant only serves lunch. Open daily.
Andy's Burgers and Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.
- Check-in time starts at 3 PM
- Minimum check-in age is 18
Special check-in instructions:
Group Booking Policy: For bookings of 4 rooms or more, this property charges a deposit equal to the entire stay, due at time of reservation confirmation. For more details, please contact the property using the information on the reservation confirmation received after booking.
- Check-out by 11 AM
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for NZD 60.0 per day.
- Free cribs (infant beds)!
- No pets allowed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Self-parking fee: NZD 35.00 per night
- Valet parking fee: NZD 55.00 per night (in/out privileges)
- Rollaway bed fee: NZD 60.0 per day
- Credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®