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4.5 out of 5

"they were the best owners we have met, friendly and helpful, we will def stay here again in a heart beat. " More

By a verified traveller on Fri 10 Mar 2023

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Hotel Description

Emerald Inn places you steps from Bruce Mason Centre and within a short 5-minute stroll of Takapuna Beach. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

This smoke-free motel offers free WiFi in public areas, a terrace, and a garden. Added amenities include laundry facilities, barbecue grills, and dry cleaning/laundry services. There's also the convenience of free self parking.

Places within a 15-minute drive of this 4-star Takapuna motel include Auckland Harbour Bridge and Sky Tower.

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$215* Per night/room 25 Apr. - 26 Apr.

Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, Courtyard Area

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, Poolside

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Emerald Inn ratings based on 73 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Emerald Inn

Everyone (39) Couples (26) Business (1) Family (8)
5 out of 5

Posted by on 4 Jun. 2023

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Comment from Hotel Management

6 Jun. 2023 by Emerald Inn

Hi TraceyMany thanks for taking the time to submit a review.We are so pleased that you enjoyed your stay here and hope to see you again sometime in the future.All the bestEmerald Inn

5 out of 5
they were the best owners we have met, friendly and helpful, we will def stay here again in a heart beat.

Posted by on 10 Mar. 2023

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Comment from Hotel Management

12 Mar. 2023 by Janice

It was pleasure to meet you and have you stay with us. We look forward to seeing you again sometime in the future.All the very best, Kind regardsJanice

5 out of 5
Lovely setting. The gardens are amazing. Very helpful, friendly staff. Super clean rooms. Close to top class restaurants and beach. Wasn’t aware of any recycling facilities. Parking is incredibly tight also. An extra armchair was really needed. One small sofa in 2 bedroom unit wasn’t sufficient. When requested, none was available but noticed one in photo online. However would definitely stay again.

Posted by on 8 Aug. 2022

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Comment from Hotel Management

9 Aug. 2022 by Janice

Thank you for your review. We acknowledge you comment regarding an extra chair and will consider this for the future. We look forward to seeing you again Kind regards Janice

5 out of 5
Beautiful spot which is very close to town and the beach.

Posted by on 2 May 2022

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Comment from Hotel Management

28 Jun. 2022 by Janice

Thank you Neil. I hope you are able to return. Best regards

4 out of 5

Posted by on 6 Apr. 2022

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5 out of 5
Location Location Location Location

Posted by on 29 Apr. 2021

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Comment from Hotel Management

3 May 2021 by Janice

We agree ....so pleased your enjoyed your visit! I hope the weather played its part too! Thanks and regards

5 out of 5
Excellent location close to beach and restaurants

Posted by on 29 Apr. 2021

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Comment from Hotel Management

29 Apr. 2021 by Janice

Thank you for taking the time to review............hope you are able to come back again!!

5 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

24 Mar. 2020 by Janice

You are welcome...we are thrilled you enjoyed your stay and hope you are able to return to our piece of paradise sometime soon. Take care

4 out of 5
It’s very close to Takapuna beach and the shops. You can easily walk to both.

Posted by on 11 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by Janice

Thank you for your review. We look forward to welcoming you back to The Emerald Inn !!

5 out of 5
Cute cosy rooms with a beautiful outdoors opens to the garden with a swimming pool, the staff were so lovely and welcoming! Will definitely stay again

Posted by on 9 Nov. 2019

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Comment from Hotel Management

9 Nov. 2019 by Janice

Thank you for taking th time to review. We look forward to seeing you another time. Best regards

Property Features

As a guest of Emerald Inn, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Emerald Inn also features barbecue grills, a garden, and complimentary newspapers in the lobby. Free self parking is available. This 4-star Auckland motel is smoke free.

  • 39 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Emerald Inn offers 39 accommodations with safes and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate dining areas. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided on request.

  • Private balcony
  • Dining room
  • Television
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 4:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 4:30 PM
  • Saturday - Sunday: 10:00 AM - 2:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 4:30 PM
  • Saturday - Sunday: 10:00 AM - 2:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emerald Inn Takapuna
  • Emerald Takapuna
  • Emerald Hotel Auckland
  • Emerald Hotel Takapuna
  • Emerald Inn Takapuna
  • Emerald Inn Motel
  • Emerald Inn Auckland
  • Emerald Inn Motel Auckland

You should know

  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.