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4.0 out of 5

"Had enough space for our family. Great to have two bathrooms. Wall are pretty thin and can hear a lot that goes on next door! " More

By a verified traveller on Mon 26 Jul 2021

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Hotel Description

At Best Western Newmarket Inn & Suites you'll be 2 km (1.3 mi) from University of Auckland and 4.9 km (3 mi) from Spark Arena. Highlights at this hotel include free self parking, a conference center, and in-room kitchenettes.

You can enjoy LCD TVs with satellite channels, and all 42 soundproofed rooms feature free WiFi, sitting areas, and private yards. Kitchenettes come equipped with refrigerators and microwaves, and room service is also available. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Coffee/tea makers, safes, and hair dryers are also available.

This business-friendly hotel offers free WiFi in public areas, a garden, and express check-in. Added amenities include laundry facilities, express check-out, and childcare. There's also free RV/bus/truck parking, along with the convenience of car rentals on site.

Sights within a 10-minute drive of this 4-star Epsom hotel include SkyCity Casino and Sylvia Park.

Superior Room, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$188* Per night/room 23 Oct. - 24 Oct.

Standard Apartment, Multiple Beds, Kitchen, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Best Western Newmarket Inn & Suites ratings based on 332 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Newmarket Inn & Suites

Everyone (230) Couples (30) Business (4) Family (62)
4 out of 5
Had enough space for our family. Great to have two bathrooms. Wall are pretty thin and can hear a lot that goes on next door!

Posted by on 26 Jul. 2021

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Comment from Hotel Management

29 Jul. 2021 by ELia

Thank you for the review, hope you have enjoyed the stay at BW Newmarket.

4 out of 5

Posted by on 8 Jul. 2021

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Comment from Hotel Management

21 Jul. 2021 by BW Team

Dear Guest Thank you for your review. Regards

5 out of 5
Easy fast check in. Driveway was a little confusing as both of them had no entry painted on them. Otherwise good value for money.

Posted by on 27 Jun. 2021

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Comment from Hotel Management

27 Jun. 2021 by ELia

Thank you for the feedback.

2 out of 5
Very noisy place where other guests coming in late opening and closing doors and thumping around woke us up. Was clean and had a good nights sleep apart from that.

Posted by on 26 Jun. 2021

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Comment from Hotel Management

27 Jun. 2021 by ELia

Thank you for the feedback.

1 out of 5
Not sound proofed at all so traffic noise and arguing/tv in room next door. Very dated decor.

Posted by on 26 May 2021

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Comment from Hotel Management

28 May 2021 by ELia

Dear Guest Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that management will look into each point that you have made. Kind Regards

4 out of 5
Great place to stay that is handy with plenty of room

Posted by on 20 Apr. 2021

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Comment from Hotel Management

4 May 2021 by BW

Dear Guest Thank you for your feedback. Have a lovely day!

2 out of 5
Continuous noise from several other guests coming and going until 3.30am.

Posted by on 18 Apr. 2021

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Comment from Hotel Management

24 Apr. 2021 by Reservations team

Good afernoon Thank you for your feedback. We are very sorry that you didn't have a good experience due to other guests being noisy. Just to let you know, we do have a night security officer on duty till early hours of the morning. If this was reported to him at the time, he would have dealt with it. Kind Regards

4 out of 5
Handy location to access all areas of Auckland. Nearby restaurants and wide variety of takeaway options.

Posted by on 22 Mar. 2021

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Comment from Hotel Management

23 Mar. 2021 by ELia

Dear Guest Thank you for taking the time to send a feedback regarding your stay. Thank you for pointing out how convenient it is to access all of areas of Auckland from our motel as well as the many restaurants and cafes nearby. We hope you to see you again soon. Kind Regards

4 out of 5
It was a nice motel with good parking facilities nice and clean and close to the venue we were meeting at

Posted by on 21 Mar. 2021

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Comment from Hotel Management

23 Mar. 2021 by ELia

Dear Guest Thank you for your feedback. We are happy that our motel was convenient for you. We hope you had a safe journey home. Regards

4 out of 5
Very spacious 5 bed unit with everything we needed and very friendly, helpful staff.

Posted by on 16 Feb. 2021

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Comment from Hotel Management

17 Feb. 2021 by BW

Dear Guest Thank you for your review. We are glad you enjoyed your stay. Kind Regards

About the Best Western Newmarket Inn & Suites

Location 112 Great South Road, Epsom, Auckland, 1051

Property Features

As a guest of Best Western Newmarket Inn & Suites, you'll find multilingual staff, a garden, and laundry facilities. Event space at this hotel measures 6112 square feet (568 square meters) and includes a conference center. WiFi is free in public spaces. The eco-friendly Best Western Newmarket Inn & Suites also features dry cleaning/laundry services, express check-in, and room service (during limited hours). Free self parking is available. Smoking is allowed in designated areas at this 4-star Auckland hotel.

  • 42 guestrooms or units
  • 2 levels
  • 3 buildings
  • 6112 sq ft of conference space
  • 568 sq m of conference space
  • Childcare (surcharge)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers for purchase
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Train station: Auckland Remuera Station (0.4 km / 0.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Newmarket Inn & Suites offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. LCD televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • In-room dining (limited hours)
  • Private outdoor space
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No lifts
  • Cash or credit card deposit required
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Newmarket
  • Best Western Newmarket Inn
  • Newmarket Best Western
  • BEST WESTERN Newmarket Inn & Suites Auckland, New Zealand
  • Best Western Newmarket Inn Auckland
  • Best Western Newmarket Auckland
  • Best Western Newmarket Inn & Suites Auckland
  • Best Western Newmarket Inn Suites
  • Newmarket & Suites Auckland
  • Best Western Newmarket Inn Suites
  • Best Western Newmarket Inn & Suites Hotel
  • Best Western Newmarket Inn & Suites Auckland
  • Best Western Newmarket Inn & Suites Hotel Auckland

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Best Western Newmarket Inn & Suites.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.