Skip to main content
Beginning of main content
 Brisbane •1 Room
 Brisbane • 1 Room
Book online or call 1800 796 370 Phone Number

Sunnybank Star Hotel & Apartments

3.5-star property
223 Padstow Road, Eight Mile Plains, QLD 1800 796 370
Choose Dates
4.1 out of 5
Very good!
See all 341 wotif Reviews

"Room was nice but had noisy people next door and kept us awake till 2.30 am. There were no plates or knives and forks in room only 2 coffee cups and 2 ... " More

By a verified traveller on Mon 22 Apr 2024

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

At Sunnybank Star Hotel & Apartments you'll be 1.9 km (1.2 mi) from Westfield Garden City Shopping Mall and 2.6 km (1.6 mi) from Sunnybank Private Hospital. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Michaels Oriental, serves Chinese cuisine and is open for lunch and dinner. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free RV/bus/truck parking.

With a stay at this 3.5-star Eight Mile Plains hotel, you'll be 2.7 km (1.7 mi) from Sunnybank Plaza and 3.8 km (2.4 mi) from Queensland Sport and Athletics Centre.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$120* Per night/room 27 May - 28 May

Townhouse, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sunnybank Star Hotel & Apartments ratings based on 341 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sunnybank Star Hotel & Apartments

Everyone (186) Couples (54) Business (1) Family (81)
3 out of 5
Room was nice but had noisy people next door and kept us awake till 2.30 am. There were no plates or knives and forks in room only 2 coffee cups and 2 teaspoons. Wouldnt atay there again as there is better value for money at other Motels.

Posted by on 22 Apr. 2024

Was this review helpful to you?
Comment from Hotel Management

23 Apr. 2024 by Ash

Hi Peter, thank you for your valuable feedback. We are regreful to hear your stay with us was not to the standard. Once we received the noise complain, we immediately took action according to our hotel policy. We are terribly sorry that this has caused an unpleasant stay with us. As for your other feedback, we will pass on to our management and housekeeping team for further decision. Once again, we are sorry for the inconvinence stay with us.

5 out of 5
The staff were friendly, it was an easy check in, the room was clean and tidy. Our stay was made easier by having the shops/cafes across the road which offered delicious food.

Posted by on 15 Apr. 2024

Was this review helpful to you?
Comment from Hotel Management

16 Apr. 2024 by Chika

Hi Angela,Thank you for your review. We appreciate you taking the time to give us a rating. Thank you for choosing Sunnybank Star and we hope to see you again some time in the future!Kind regards,Sunnybank Star Hotel and Apartments

3 out of 5
Being gated was reassuring. Liked the greenery. Spacious room. The fridge was not intrusive when the motor was going. Only rarely heard other guests.

Posted by on 12 Apr. 2024

Was this review helpful to you?
Comment from Hotel Management

13 Apr. 2024 by Ash

Thank you, Vicki, for your kind review. We are glad that you enjoyed your stay with us. We hope to accommodate you again!

4 out of 5
Great facility! Will return if i need to stay in the area. Thank you

Posted by on 2 Apr. 2024

Was this review helpful to you?
Comment from Hotel Management

4 Apr. 2024 by Sati

Hi Mark,Thank you for your positive review! We are happy to hear that you were happy with the facilities. We thank you for choosing Sunnybank Star and we hope to see you again some time soon!Kind regards,Sunnybank Star Hotel and Apartments

2 out of 5
Ok

Posted by on 22 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

24 Mar. 2024 by Sati

Hi Fayez,Thank you for your feedback. Please let us know if there is anything else we can do to improve. Thank you for staying at Sunnybank Star and we hope to see you again some time!Kind regards,Sunnybank Star Hotel and Apartments

4 out of 5
Not much to like, the room was dirty. Urine around the toilet on the floor, shower stall needs a really good scrub. Didn't have a shower due to how unclean it was. Crumbs and dirt between glass and top of bench. All up I think this place has been the dirtiest motel I have ever stayed in.

Posted by on 11 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

13 Mar. 2024 by Ingso

Hi Lynn, We are sorry to hear that you were faced with such a situation. We will ask our housekeeping team to keep an eye on such details that you have outlined. Thank you for the review and we hope that you will give our hotel a chance at redemption.

5 out of 5
Very clean and comfortable

Posted by on 6 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

6 Mar. 2024 by Ash

Thank you, Loida, for your kind rating and reviews. We are delighted to hear that you have enjoyed your stay with us. Hope to accommodate you again:)

4 out of 5
Very quiet for a main road property and easy to get to. Pool was lovely

Posted by on 5 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

5 Mar. 2024 by Ash

Thank you, Malinda, for your kind feeback. We are delighted to hear that you enjoyed your stay with us. Usually, our standard room gets noise from the main road, but you were lucky ones Thank you for sharing your personal experience. We hope to accommodate you again!

4 out of 5
Loved the security gates Loved that it is very close to Garden City Loved the size of the room Didnt like the horrible drain smell in the room that was worse after we went out for the day and came back. Smelt like sewage/rotten eggs. Definately coming from the drains because another guest had the same issue in his room and when we covered the bathroom drain with a towel it reduced the smell significantly.

Posted by on 3 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

4 Mar. 2024 by Sati

Hi Donna,Thank you for your feedback. We are incredibly sorry for your experience with the drain smell. Sunnybank Star aims to strive for a high standard however this is not indicative of that. I will make sure to pass this feedback onto management and maintenance staff to ensure this does not happen again to our guests. Thank you for choosing Sunnybank Star and once again, we are incredibly sorry for the unfortunate experience.

5 out of 5
Handy to where I was visiting, shops close by. Friendly staff.

Posted by on 29 Feb. 2024

Was this review helpful to you?
Comment from Hotel Management

1 Mar. 2024 by Sati

Hi Janette,Thank you for your review. We are happy to hear that our property was of convenience and that you enjoyed your stay! Thank you for choosing to stay at Sunnybank Star and we hope to see you again soon!Kind regards,Sunnybank Star Hotel and Apartments

About the Sunnybank Star Hotel & Apartments

Location 223 Padstow Road, Eight Mile Plains, QLD 4113

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at Sunnybank Star Hotel & Apartments. Self parking is free. This 3.5-star Brisbane hotel is smoke free.

  • 60 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Brisbane Altandi Station (3.4 km / 2.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Sunnybank Star Hotel & Apartments offers 60 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Michaels Oriental - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 10:00 AM - 3:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Reception hours are 8 AM-8 PM Monday-Friday, 10 AM-4 PM Saturday, and 10 AM-3 PM Sunday.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 10:00 AM - 3:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Sunnybank Star Eight Mile Plains
  • Best Western Sunnybank Star Motel Eight Mile Plains
  • Best Western Sunnybank Star Motel
  • Best Western Sunnybank Star
  • Sunnybank Star & Apartments
  • Sunnybank Star Hotel Apartments
  • Best Western Sunnybank Star Motel
  • Sunnybank Star Hotel & Apartments Hotel
  • Sunnybank Star Hotel & Apartments Eight Mile Plains
  • Sunnybank Star Hotel & Apartments Hotel Eight Mile Plains

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.wotif.com/Brisbane-Hotels-Sunnybank-Star-Hotel-&-Apartments.h1113188-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Brisbane-Hotels-Sunnybank-Star-Hotel-&-Apartments.h1113188-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Brisbane-Hotels-Sunnybank-Star-Hotel-&-Apartments.h1113188-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.