4.7 out of 5

"An ageing hotel with noticeable shortfalls made up by wonderful staff " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

Hilton Brisbane puts you in the heart of Brisbane, steps from Queen Street Mall and within a 10-minute stroll of Treasury Casino. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour fitness centre.

LCD TVs with satellite channels are featured in all 319 rooms, and you can enjoy WiFi, wired Internet, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include rainfall showerheads and free toiletries. Safes, hairdryers, and phones are also available.

The restaurant, Vintaged Bar + Grill, is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the outdoor tennis court, spa tub, and pool loungers. 26910 square feet (2500 square metres) of event facilities include conference centres, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this Brisbane Central Business District hotel include Brisbane Botanic Gardens and South Bank Parklands.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$201 per night

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Business Lounge Access (Continental Breakfast Included)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 Single Bed, Business Lounge Access (Continental Breakfast Included)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hilton Brisbane ratings based on 1,026 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Brisbane

Everyone (619) Couples (344) Business (7) Family (56)
5 out of 5
Great customer service shown from the concierge to front desk staff. I enjoyed my stay at the Hilton and would recommend anybody to stay there!

Posted by on 4 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by General Manager

Dear D, Thank you for your feedback. We are pleased you enjoyed your stay and our hospitality. We appreciate your recommendation and hope to see you again soon. Best regards, Chris Partridge

5 out of 5
Lovely place as always. Breakfast is amazing, ensure you book it!

Posted by on 29 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by General Manager

Thank you for your review. We are delighted to see you had a great stay and enjoyed our breakfast offerings in particular. We hope to welcome you back again soon. Best regards, Chris Partridge

5 out of 5
Loved my stay highly recommend! Pool, gym, cocktails, shopping, valet parking - what more cld you ask for. Staff were very helpful and friendly... 5 stars

Posted by on 25 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by General Manager

Dear Kate, Thank you for your 5 star rating. We are pleased you had a great stay and found everything to your liking. We look forward to welcoming you back again soon. Best regards, Chris Partridge

5 out of 5
wicked location and king size bed was so comfy!!!!

Posted by on 25 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by General Manager

Thank you for your review. We are pleased you had a comfortable stay and found the bed to your liking. We hope to see you again soon. Best regards, Chris Partridge

1 out of 5
The first room that i was booked into was terrible dirty and stank . Needs renovating big time . Backpacker accomadation. That was room 917 i complained and was put in room 2105 . It was ok. I will never book with wot if ever again . Or stay at the Hilton in the queen street mall brisbane ever again. I booked this thinking Hilton will be nice and a short walk to my appointment ...could not say one thing nice about the joint. Oh breakfast was ok .

Posted by on 23 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by General Manager

Thank you for taking the time to review your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy on this occasion. We hope to welcome you back on future travels. Best Regards, Chris Partridge

4 out of 5
Great location, friendly staff, great pool, however the room electronic facilities were dated as well as the room cleaning service wasn't up to scratch

Posted by on 22 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by General Manager

Thank you for your feedback. We appreciate your ratings and feedback as it allows us to identify areas we do well in and areas we can improve. We look forward to welcoming you back to our hotel in the not too distant future. Kind regards, Chris Partridge

4 out of 5

Posted by on 21 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Hilton Brisbane

Thank you for your rating.

5 out of 5
Fabulous Hotel, easy walking to great places. Consierge so helpful and happy to give directions and good advice on where to go.

Posted by on 21 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by General Manager

Thank you for your review. We are pleased you enjoyed your stay and the concierge team made a positive impression. They will be thrilled to receive your kind comments. We hope to welcome you back in the future. Best regards, Chris Partridge

5 out of 5
Great location, right on mall. Staff provide excellant service in all departments. Best hotel we have stayed in. ⭐⭐⭐⭐⭐

Posted by on 19 Jan. 2019

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Comment from Hotel Management

20 Jan. 2019 by General Manager

Dear Garry, Thank you for your review. We are pleased you found everything to your liking and enjoyed our hospitality. We hope to welcome you back again soon. Best regards, Chris Partrige

5 out of 5

Posted by on 10 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by General Manager

Thank you for your 5 star review. We look forward to welcoming you back again soon. Best Regards, Chris Partridge

Property Features

As a guest of Hilton Brisbane, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 26910 square feet (2500 square metres) and includes conference centres. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Brisbane. For a fee, parking is available. This Brisbane hotel is smoke free.

  • 1 building
  • 319 guestrooms or units
  • 25 levels
  • 26910 sq ft of conference space
  • 2500 sq. m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (16.9 km / 10.5 mi)
  • Train station: Brisbane Central Station (0.7 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Brisbane offers 319 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a rainfall showerhead, complimentary toiletries and a hairdryer. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Vintaged Bar + Grill – This restaurant serves breakfast, lunch and dinner. Open select days.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD $55.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD $38.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 19.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 19.95 per 24-hour period (rates may vary)
  • Valet parking fee: AUD 58 per night
  • Rollaway bed fee: AUD $55.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Brisbane Hotel
  • Hilton Brisbane
  • Hilton Brisbane Hotel Brisbane
  • Brisbane Hilton International
  • Hilton International Brisbane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.