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4.5 out of 5

"Great place helpful staff, close to everything............ " More

By a verified traveller on Wed 11 Mar 2020

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Hotel Description

Hilton Brisbane puts you in the heart of Brisbane, steps from Queen Street Mall and within a 10-minute stroll of Treasury Casino. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour fitness center.

LCD TVs with satellite channels are featured in all 319 rooms, and you can enjoy WiFi, wired Internet, and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include rainfall showerheads and free toiletries. Safes, hair dryers, and phones are also available.

The restaurant, Vintaged Bar + Grill, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the outdoor tennis court, spa tub, and pool loungers. 26910 square feet (2500 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Added amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 15-minute walk of this Brisbane Central Business District hotel include Brisbane Botanic Gardens and South Bank Parklands.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$181* Per night/room 5 Jun. - 6 Jun.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Business Lounge Access (Continental Breakfast Included)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 Single Bed, Business Lounge Access (Continental Breakfast Included)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Hilton Brisbane ratings based on 333 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Brisbane

Everyone (250) Couples (46) Business (3) Family (27)
2 out of 5
Very poor service no guest laundry also terrible bed room falling to pieces and rude staff

Posted by on 24 May 2020

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5 out of 5
Great place helpful staff, close to everything............

Posted by on 11 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by General Manager

Thank you for your review. We are delighted that you enjoyed your stay and that you received great hospitality. We look forward to welcoming you back again soon. Best regards, Chris Partridge

4 out of 5
Well appointed hotel centrally location in the city.

Posted by on 8 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by General Manager

Thank you for your review. We are pleased you enjoyed your stay overall and found our location convenient. We hope to welcome you back in the future. Best regards, Chris Partridge

5 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by General Manager

Thank you for your positive rating. We hope to welcome you back again soon. Best regards, Chris Partridge

5 out of 5
Central location Well appointed. Professional staff comfortable rooms and property.

Posted by on 4 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by General Manager

Thank you for your positive rating and feedback. We are pleased you enjoyed our hospitality. We hope to welcome you back again soon. Best regards, Chris Partridge

4 out of 5
Lovely, really striking building and such an enjoyable layout. Beautiful views from the room. All in all a wonderful stay, although my bed was disappointingly old and sagging, and some of the room seemed... very worn in. (Chair and ottoman at the desk, information left on the desk was just wrinkly paper sheets)

Posted by on 4 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by General Manager

Dear NP, Thank you for your review and constructive feedback. We are pleased you enjoyed your stay overall and enjoyed the view from your room. We appreciate your feedback as it allows us to identify areas we do well in and areas we can improve. We look forward to welcoming you back to our hotel in the not too distant future. Best regards, Chris Partridge

5 out of 5

Posted by on 3 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by General Manager

Thank you for your positive rating. We hope to welcome you back in the future. Best regards, Chris Partridge

5 out of 5
Nice room, nice staff. Very clean. Parking was expensive

Posted by , from X on 3 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by General Manager

Dear X, Thank you for your review. We are pleased you enjoyed your stay overall and thank you for your positive rating. We hope we may welcome you back in the future. Best regards, Chris Partridge

5 out of 5
Close proximity to everything. I took a train from the domestic airport to Brisbane Central, and I was able to walk to the Hilton. Queen Street Mall and the Casino is arms length.

Posted by , from Sydney on 3 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by General Manager

Dear CMF, Thank you for your review and positive feedback. We are pleased you found our location convenient for exploring our city. We hope to welcome you back in the future. Best regards, Chris Partridge

3 out of 5
the margins must be tight at the moment - pay for wifi, instant coffee in the room, no bed runners or cushions.

Posted by on 1 Mar. 2020

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Comment from Hotel Management

1 Mar. 2020 by General Manager

Thank you for your feedback. We do provide Wi-Fi free of charge in our public areas and I apologise if you were not made aware of this. Alternatively if you will be returning to any Hilton Hotels in the future, I recommend signing up to our loyalty program free of charge, Hilton Honors which also provides our members with complimentary Wi-Fi in their rooms. We hope we may have the opportunity to welcome you back in the future. Best regards, Chris Partridge

Property Features

As a guest of Hilton Brisbane, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 26910 square feet (2500 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Brisbane. Parking is available for a fee. This Brisbane hotel is smoke free.

  • 1 building
  • 319 guestrooms or units
  • 25 levels
  • 26910 sq ft of conference space
  • 2500 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (21 km / 13.1 mi)
  • Train station: Brisbane Central Station (0.7 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Brisbane offers 319 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers. This Brisbane hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Vintaged Bar + Grill - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, social distancing measures are in place.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19 for children (approximately)
  • Fee for in-room wireless Internet: AUD 19.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 19.95 per 24-hour period (rates may vary)
  • Valet parking fee: AUD 58 per night
  • Rollaway bed fee: AUD 55 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brisbane Hilton
  • Hilton Brisbane
  • Hilton Hotel Brisbane
  • Brisbane Hilton International
  • Hilton Brisbane Hotel Brisbane
  • Hilton International Brisbane
  • Hilton Brisbane Hotel
  • Hilton Brisbane Hotel
  • Hilton Brisbane Brisbane
  • Hilton Brisbane Hotel Brisbane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.