3.9 out of 5

"Close to our wedding venue and going the extra day made it relaxing too. Lovely clean rooms and the staff could not help us enough. The big breakfast ... " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

At Norwood House Motel & Reception Centre you'll be 3.4 km (2.1 mi) from Mornington Racecourse and 2.1 km (1.3 mi) from Mornington Country Golf Course. Highlights at this motel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

You can enjoy LCD TVs with DVD players, and all 15 rooms feature coffee/tea makers, hairdryers and irons/ironing boards. Kitchenettes come equipped with fridges and microwaves, and room service is also available. Premium bedding and free toiletries are nice touches to enhance your stay.

This business-friendly motel offers free WiFi in public areas, a business centre and barbecues. Plus you'll find wedding services. There's also the convenience of free self parking.

With a stay at this 3.5-star Mount Eliza motel, you'll be 2.2 km (1.3 mi) from Manyung Gallery and 3.2 km (2 mi) from Mornington Park.

Budget Small Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$118* Per night/room 22 Aug. - 23 Aug.

King Room Double Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Room (Wheelchair-Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room with Spa

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room w/Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Norwood House Motel & Reception Centre ratings based on 94 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Norwood House Motel & Reception Centre

Everyone (62) Couples (21) Business (1) Family (8)
3 out of 5

Posted by on 14 Aug. 2019

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3 out of 5
Place was OK. Small irritants like key got stuck in door and hard to get out. No battery in DVD remote and it did not play disc. A bit cramped. But overall place was ok/good.

Posted by on 11 Jun. 2019

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Comment from Hotel Management

13 Jun. 2019 by Chris

Thanks for your review, and we have now fixed those minor issues. We hope you all enjoyed the Birthday celebrations and we look forward to seeing you again. Regards, Chris

5 out of 5
lovely peaceful stay, bed was fine, all was good, would definitely stay there again. my only complaint would be is that it was a rainy night when we stayed and arriving in the dark , with the rain, the signage out the front was barely visible....and on such a busy road also. MINOR COMPLAINT........Thank you for a lovely and pleasant stay.

Posted by on 26 May 2019

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Comment from Hotel Management

26 May 2019 by Chris

Thanks for the nice review. Hopefully we can turn on better weather and get you checked in earlier for your next stay! Kind Regards, Chris

4 out of 5

Posted by on 21 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Chris

Thanks for your lovely review - glad our staff looked after you well. We look forward to seeing you here again soon. (next time - will not be out of pineapple juice for brekky, when the shops are shut!) Kind Regards, Chris

5 out of 5
The property was amazing! Great views perfect scenery the bedding was comfortable.

Posted by on 24 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Chris

Your lovely review is very-much appreciated. It has been shared with all of our staff who value your appreciation of their work. We look forward to a possible return visit very soon! Kind Regards, Chris

3 out of 5
The bathroom, had what appeared to be mole on the roof and the walls were quite dirty. The toilet brush was dirty and gross and left on plan sight. The room while okay, however was filled with mosquitoes and the person I was there with kept getting bitten throughout the evening and during the night.

Posted by on 24 Feb. 2019

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Comment from Hotel Management

2 Mar. 2019 by Chris

Thanks for your review. We have done a thorough cleaning exercise and whilst we didn't find much to support your anonymous review, we are constantly making repairs and upgrades to the rooms - some of these are difficult to do during peak periods - we are always available, however, to assist guests if there are any problems encountered during their stay. Regards Chris

2 out of 5

Posted by on 24 Feb. 2019

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Comment from Hotel Management

2 Apr. 2019 by Chris

Good luck with your future travels elsewhere anonymous. Chris

4 out of 5
Nice clean spacious rooms with low noise transference

Posted by on 11 Feb. 2019

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Comment from Hotel Management

13 Feb. 2019 by Chris

Thanks for your positive review. Hope to see you back here soon. Regards, Chris

4 out of 5
Perfect location to Racecourse, nice hour walk to sober up hahaha And had rooms ready early for us. And not just one but 2.

Posted by on 23 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Chris

Thanks for your nice review - glad we could get you checked in early - and to the concert in time!! Hope the sunburn is not too bad - look forward to seeing you next year, or maybe earlier. Kind Regards, Chris

3 out of 5
this place needs some love. wouldn't take too much, but for the price was a little disappointing.

Posted by on 21 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Chris

Thanks for your review, albeit anonymous.We will be giving everything some more love, when things are not quite so busy. Regards, Chris

About the Norwood House Motel & Reception Centre

Location 1198 Nepean Highway, Mount Eliza, VIC 3930

Property Features

Public spaces have free WiFi. There's an onsite business centre. An outdoor pool, a BBQ, and room service (during limited hours) are also featured at the business-friendly Norwood House Motel & Reception Centre. Free self parking is available.

  • 15 guestrooms or units
  • Business facilities
  • Conference space
  • Front desk (limited hours)
  • Wedding services available
  • BBQ grill(s)

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Moorooduc Station (7 km / 4.4 mi)
  • Parking: Free self parking

Room Amenities

Norwood House Motel & Reception Centre offers 15 forms of air-conditioned accommodation with DVD players and coffee/tea makers. Beds feature premium bedding. Accommodation at this 3.5-star motel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • In-room dining (limited hours)
  • LCD television
  • DVD player
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 0 per stay (rates may vary)
  • Rollaway bed fee: AUD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Norwood House Motel Reception Centre Mount Eliza
  • Norwood House Motel Reception Centre
  • Norwood House Reception Centre Mount Eliza
  • Norwood House Reception Centre

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.