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Hotel Description

A luxury stay in Docklands awaits you at Turnkey Accommodation - Victoria Harbour Docklands. Within just a 15-minute stroll, you'll find popular places like Marvel Stadium and Melbourne Convention and Exhibition Centre. Highlights at this property include an indoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features an LCD TV with a DVD player, along with free WiFi, a furnished balcony and an iPod dock. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. A living room, a dining area and a coffee/tea maker are also available. Weekly housekeeping is available.

Enjoy the fitness centre, spa tub, sauna and pool loungers. Other amenities include free WiFi in public areas, a business centre and a library. There's also self parking, along with the convenience of an airport shuttle.

Within a 20-minute walk of this 4.5-star Melbourne Central Business District property, attractions include SEA LIFE Melbourne and DFO South Wharf.

Executive Two Bedroom One Bathroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$181 per night

Executive Two Bedroom Two Bathroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Turnkey Accommodation - Victoria Harbour Docklands ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Turnkey Accommodation - Victoria Harbour Docklands

Everyone (4) Family (4)
5 out of 5
No issues. Easy to access and great location. Hardest part is the requirements of this review

Posted by on 3 Mar. 2019

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3 out of 5
We were moved out of the property we booked the day prior to another, the reason given was ‘maintenance’ which is industry speak for over booking. The new apartment had filthy windows, terrible beds and the lock to the balcony was broken

Posted by on 24 Feb. 2019

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3 out of 5
On pickup met a cleaner for keys n that was a stuff around n he was 30mins late kept getting told he was 2 mins away :$ , then First night Used the vaccum to clean up crumbs and turned it on n it blow up, hasn’t been cleaned out for ages I would expect it empty, have called a number many times as I thought fire brigades were gonna come because of the smell but lucky for alarms never went off, but have no front desk to call n number was ringing out n kept ringing out wanted to inform them right away still haven’t answer my calls n checked out 2 days ago, I replaced it with a broom n shovel , 3 day stay with 2 kids 4 towels n when asked at managers office if I could get any from anywhere was told it’s not a motel so went n brought 4 more, the bedroom with balcony was really nice but the room gets hotter than a sauna no aircon from lounge won’t cool it down :(, when I arrived i paid 50 extra for late check out 2pm, they call on last day at 12.15 asking when I’m leaving my parntner was at work so I couldn’t leave till 1.30 wasn’t standing on streets with kids n lots n lots of laugAge she said ok fine but It’ll be an extra 100 because the lady that booked me was new n should have f charged 150 late stay not 50, if you I knew that I would of booked another night 200 to check out at 2pm instead of 12 :& she said to ring her after I check out have been calling her ever since n no answer or call back put keys in letterbox, if they charge me the extra 150 I won’t be very happy :$ :@

Posted by on 12 Feb. 2019

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5 out of 5
The 2bed apartment was excellent- very well laid out and with everything we needed. Free tram at the front door. Supermarket around the corner. Only drawback is the check in ... being a good 15 minute walk away

Posted by on 10 Feb. 2019

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Comment from Hotel Management

15 Feb. 2019 by Turnkey Accommodation team

Dear Anonymous, We thank you for your review. Your feedback is very important to us. We are glad you have a pleasant stay with us. Most comfort, great location and competitive price is what we offer at Turnkey Accommodation Victoria Harbour. We are continually growing and we hope to soon establish our onsite reception office. In mean time, please do contact us if onsite check in is required and we will organise our staff member to meet you at the property. Please feel free to contact us if we could be of any assistance in future. Take care and hope to see you again. Warm regards, Turnkey Accommodation team

4 out of 5
Good Needs better cleaning services though Glass of water left beside main bed Not spotless at all!

Posted by on 21 Nov. 2018

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5 out of 5
Really nice property, lovely outlook over the city great amenities but no hairdryer in room

Posted by , from South Australia on 4 Nov. 2018

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5 out of 5

Posted by on 29 Oct. 2018

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1 out of 5

Terrible

Got Double beds instead of queens , no hot water in any shower for the whole weekend. Very small apartment, and it’s on wrong side of Docklands , like no restaurant or shops ... don’t won’t to stay that side of Docklands or that apartment again ...

Posted by , from NSW on 17 Jul. 2018

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5 out of 5
In a great location! The apartment had great facilities to make our stay very comfortable. The views were stunning & the pool area beautiful. The only suggestion would be to check the programs previous guests have saved on the FOXTEL box - the ones stored were not appropriate for family viewing.

Posted by on 2 Dec. 2017

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Comment from Hotel Management

8 Dec. 2017 by Turnkey - Docklands

Dear Anonymous, We thank you so much for your time in putting the review. We are glad you have a good stay with us. We will investigate your feedback on Foxtel seriously and again improve to ensure most comfort to all of our guests. We look forward to see you again in future. Please feel free to contact us if we could be of any other assistance. Warmest regards, Turnkey team

About the Turnkey Accommodation - Victoria Harbour Docklands

Location 888 Collins Street, Docklands, VIC 3008

Property Features

As a guest of Turnkey Accommodation - Victoria Harbour Docklands, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A round-trip airport shuttle (available 24 hours) is available for a fee. A library, multilingual staff, and dry cleaning/laundry services are also featured at the luxury Turnkey Accommodation - Victoria Harbour Docklands. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Docklands apartment.

  • 5 guestrooms or units
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Library
  • Corner/local shop
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.3 km / 14.5 mi)
  • Train station: Spencer Street Station (1.3 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Turnkey Accommodation - Victoria Harbour Docklands offers 5 forms of accommodation with iPod docking stations and washers/dryers. Rooms open to furnished balconies. This accommodation offers separate living rooms. 51-inch LCD televisions come with DVD players and Netflix. Accommodation at this 4.5-star apartment has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • iPod dock
  • LCD television
  • Netflix
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. To check in, go to 7 Caravel Lane, Docklands
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to 7 Caravel Lane, Docklands
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Guests must contact this hotel in advance to reserve a crib (infant bed). Contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 70.00 per vehicle (one-way)
  • Self-parking fee: AUD 15.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Turnkey Accommodation - Victoria Harbour Docklands offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.