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4.2 out of 5

"The views and closeness to everything. The views and closeness to everything. " More

By a verified traveller on Tue 19 Nov 2019

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Hotel Description

A luxury stay in Melbourne awaits you at Turnkey Accommodation - Victoria Harbour Docklands. Within just a 10-minute stroll, you'll find popular attractions like Collins Street and Marvel Stadium.

Each apartment is soundproofed and features an LCD TV with a DVD player, along with a washer/dryer, free WiFi, and a furnished balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. An iPod dock, a living room, and a dining area are also available. Weekly housekeeping is available.

Enjoy the indoor swimming pool, gym, spa tub, and sauna. Added amenities include free WiFi in public areas, a business center, and a library. There's also self parking, along with the convenience of an airport shuttle.

Turnkey Accommodation - Victoria Harbour Docklands ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Turnkey Accommodation - Victoria Harbour Docklands

Everyone (5) Family (5)
4 out of 5
The views and closeness to everything. The views and closeness to everything.

Posted by on 19 Nov. 2019

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5 out of 5
It had Foxtel in the main lounge room and in my bedroom had YouTube and Netflix Many apartments Ive stayed in do not have this luxury

Posted by on 12 Oct. 2019

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5 out of 5

Posted by on 23 Aug. 2019

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5 out of 5
No issues. Easy to access and great location. Hardest part is the requirements of this review

Posted by on 3 Mar. 2019

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3 out of 5
We were moved out of the property we booked the day prior to another, the reason given was ‘maintenance’ which is industry speak for over booking. The new apartment had filthy windows, terrible beds and the lock to the balcony was broken

Posted by on 24 Feb. 2019

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3 out of 5
On pickup met a cleaner for keys n that was a stuff around n he was 30mins late kept getting told he was 2 mins away :$ , then First night Used the vaccum to clean up crumbs and turned it on n it blow up, hasn’t been cleaned out for ages I would expect it empty, have called a number many times as I thought fire brigades were gonna come because of the smell but lucky for alarms never went off, but have no front desk to call n number was ringing out n kept ringing out wanted to inform them right away still haven’t answer my calls n checked out 2 days ago, I replaced it with a broom n shovel , 3 day stay with 2 kids 4 towels n when asked at managers office if I could get any from anywhere was told it’s not a motel so went n brought 4 more, the bedroom with balcony was really nice but the room gets hotter than a sauna no aircon from lounge won’t cool it down :(, when I arrived i paid 50 extra for late check out 2pm, they call on last day at 12.15 asking when I’m leaving my parntner was at work so I couldn’t leave till 1.30 wasn’t standing on streets with kids n lots n lots of laugAge she said ok fine but It’ll be an extra 100 because the lady that booked me was new n should have f charged 150 late stay not 50, if you I knew that I would of booked another night 200 to check out at 2pm instead of 12 :& she said to ring her after I check out have been calling her ever since n no answer or call back put keys in letterbox, if they charge me the extra 150 I won’t be very happy :$ :@

Posted by on 12 Feb. 2019

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5 out of 5
The 2bed apartment was excellent- very well laid out and with everything we needed. Free tram at the front door. Supermarket around the corner. Only drawback is the check in ... being a good 15 minute walk away

Posted by on 10 Feb. 2019

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Comment from Hotel Management

15 Feb. 2019 by Turnkey Accommodation team

Dear Anonymous, We thank you for your review. Your feedback is very important to us. We are glad you have a pleasant stay with us. Most comfort, great location and competitive price is what we offer at Turnkey Accommodation Victoria Harbour. We are continually growing and we hope to soon establish our onsite reception office. In mean time, please do contact us if onsite check in is required and we will organise our staff member to meet you at the property. Please feel free to contact us if we could be of any assistance in future. Take care and hope to see you again. Warm regards, Turnkey Accommodation team

4 out of 5
Good Needs better cleaning services though Glass of water left beside main bed Not spotless at all!

Posted by on 21 Nov. 2018

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5 out of 5
Really nice property, lovely outlook over the city great amenities but no hairdryer in room

Posted by , from South Australia on 4 Nov. 2018

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5 out of 5

Posted by on 29 Oct. 2018

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About the Turnkey Accommodation - Victoria Harbour Docklands

Location 888 Collins Street, Docklands, VIC 3008

Property Features

As a guest of Turnkey Accommodation - Victoria Harbour Docklands, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and barbecue grills are also featured at the luxury Turnkey Accommodation - Victoria Harbour Docklands. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Melbourne apartment.

  • 5 guestrooms or units
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (1.3 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Turnkey Accommodation - Victoria Harbour Docklands offers 5 accommodations with iPod docking stations and washers/dryers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. 51-inch LCD televisions come with DVD players and Netflix. Accommodations at this 4.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • IPod dock
  • LCD television
  • Netflix
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. Check-in location: [7 Caravel Lane, Docklands]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Turnkey Accommodation - Victoria Harbour Docklands offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to 7 Caravel Lane, Docklands
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Debit cards
  • No front desk

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 70.00 per vehicle (one-way)
  • Self parking fee: AUD 15.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Turnkey Accommodation Victoria Harbour Docklands Apartment
  • Turnkey Accommodation Harbour Apartment
  • Turnkey Accommodation Victoria Harbour Docklands
  • Turnkey Accommodation Harbour
  • Turnkey Accommodation Docklands
  • Turnkey Accommodation Victoria Harbour Docklands
  • Turnkey Accommodation - Victoria Harbour Docklands Apartment
  • Turnkey Accommodation - Victoria Harbour Docklands Docklands
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.