4.6 out of 5

"Was great great staff very friendly good food too " More

By a verified traveller on Wed 15 Aug 2018

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Hotel Description

A luxury stay in Kewarra Beach awaits you at Paradise Palms. You'll be 2.7 km (1.7 mi) from Clifton Beach and 3.9 km (2.5 mi) from Palm Cove Beach. Highlights at this family-friendly property include a restaurant, an outdoor swimming pool and free self parking.

You can enjoy a flat-screen TV with cable channels, and each apartment features a balcony, a separate tub and shower and a coffee/tea maker. Nice touches to enhance your stay include a soaking tub and free toiletries. A fridge, a ceiling fan and a safe are also available.

The restaurant, Paradise Palms Restaurant, serves local and international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the apartment's own bar/lounge. Enjoy the kids' swimming pool along with access to mini golf and a playground. Additionally, you'll find free WiFi in public areas and a coffee shop/café. Full breakfast is available daily between 7 AM and 10:30 AM. There's also free RV/bus/truck parking, along with the convenience of an airport shuttle.

Within a 20-minute drive of this 4.5-star Kewarra Beach property, attractions include Skyrail Rainforest Cableway and Great Barrier Reef.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$178 per night

Standard Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Paradise Palms ratings based on 293 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Paradise Palms

Everyone (95) Couples (100) Family (95)
2 out of 5
They neglected to mention that the restaurant and bar were not open Sunday to Wednesday so had to drive a distance for food, no ice or cold water in fridge and no drinks, no remote for TV so could not watch anything, lower row of tiles in shower had not been cleaned for a long time, fresh plaster repair to hole in wall and powder still had not been vacuumed off carpet...heard every step made be person in room above, reception not around at 6.50pm and actually closed after 7pm, and the 'king bed was 2 singles pushed together....has gone downhill since I last stayed 5 years ago.

Posted by on 9 Jan. 2019

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Comment from Hotel Management

12 Jan. 2019 by Paradise Palms Resort

Good Afternoon, Thank you for taking the time to provide feedback on your stay. We are sorry to hear that you did not thoroughly enjoy time with us. With regards to dining, unfortunately, the low number of patrons dining on Sunday, Monday & Tuesdays did not support these nights to continue being open for Dinner. The operation changes were made regretfully in mid-2018. We still offer Breakfast & Lunch 7 days a week. We have done our upmost best to ensure both the public and guests are informed of this charge having this mentioned on all correspondence, websites and signage throughout the Resort/Common areas. Whilst we understand your disappointment with needing to travel in order to dine out, should you return, there are various establishments close by which offer coach pick-up as well as access to Uber/Taxis and rental car hire. Our Restaurant is still also open Wednesday - Saturday for dinner also. We agree that cold water and ice should be available in apartment accommodation and more care may need to be taken in ensuring TV remotes are available and easily accessible in the room as these sometime go missing. We apologize for the lack of attention to detail with the housekeeping issues mentioned, these were oversights on our part. Our bedding configuration is 'King-Split' bedding, this allows our accommodation to offer Twin, Double and Quad share. The beds are designed to allow for this with zippers on the base to keep King configuration in tact and king mattress protectors/covers to ensure the comfort of guests. The bedding in these rooms are no different since opening in February 2009 and allow the Resort to be flexible in how guests can be accommodated for in our rooms given our wide range of clientele. We thank you again for your feedback. Please do not hesitate to contact us again should you have any further questions or concerns.

5 out of 5
Awesome! Stayed 2 nights and found it to be clean, quite and a central location but you’ll need a hire car.

Posted by on 7 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by Paradise Palms Resort

Thank you! We are so happy you had a wonderful stay! We hope to welcome you back again soon!

4 out of 5

Posted by on 6 Jan. 2019

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5 out of 5
Great place to stay and relax. Nice clean rooms and brilliant pool for the kids to swim in.

Posted by on 31 Dec. 2018

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Comment from Hotel Management

10 Jan. 2019 by Paradise Palms Resort

Thank you! We are always happy to hear about families enjoying the holiday period with us! We hope to welcome you back soon!

5 out of 5
Easy and quick check in, staff were very friendly and welcoming.

Posted by on 20 Dec. 2018

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Comment from Hotel Management

18 Jan. 2019 by Annie

We're always happy to share our piece of 'Paradise' with travelers! Thank you for your positive feedback!

5 out of 5
A nice place to stay. Clean and friendly. Grounds and ammenities are great. Would love to come again.

Posted by on 22 Sep. 2018

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Comment from Hotel Management

25 Oct. 2018 by Anneleise

Thank you for your feedback! We are glad to hear your time at Paradise Palms Resort was enjoyable. We highly value our return customers & would love to have you back!

5 out of 5
Pros: Cold Beer
Cons: Fix light bulbs
Location: Beach golf club
Was great great staff very friendly good food too

Posted by , from mooroobool on 15 Aug. 2018

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5 out of 5
Beautiful spot - excellent staff. Would highly recommend staying at Parasise Palms.

Posted by on 28 Jun. 2018

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5 out of 5
Enjoyable one night stay. Would be better if we weren't put into a disabled access room but everything else was was. Shower floor needs a look at, it seems to spread everywhere after a shower.

Posted by on 15 Feb. 2018

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2 out of 5

No Wifi

No Wifi in the Rooms.No security latch or locks in the door, Shower made lots of noise. Receptionist is friendly and good.

Posted by on 21 Oct. 2017

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Property Features

Paradise Palms offers its guests an outdoor pool and a kid's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and a garden are also featured at the luxury Paradise Palms. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Kewarra Beach apartment.

  • 73 guestrooms or units
  • 3 levels
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Playground on site
  • Miniature golf on site
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (21.2 km / 13.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Paradise Palms offers 73 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to balconies. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Cots/infant beds (surcharge) are also available.

  • Private balcony
  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Separate shower and tub
  • Cribs (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:30 AM.

Paradise Palms Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Hotel Policies

Check-in

  • Check-in time ends at 7:00 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 7:00 PM.
If you are planning to arrive after 7:00 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

This property offers self-service check-in for guests arriving outside of normal check-in hours. For more details, please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 7 AM - 7:00 PM.
Guests arriving after 7:00 PM must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 15 for adults and AUD 10 for children (approximately)
  • Airport shuttle fee: AUD 25 per person (one way)
  • Airport shuttle fee per child: AUD 18.00 (one-way), (from 3 to 12 years old)
  • Crib (infant bed) fee: AUD 10 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paradise Palms Resort Country Club Kewarra Beach
  • Paradise Palms Resort Country Club
  • Paradise Palms Country Club Kewarra Beach
  • Paradise Palms Country Club
  • Paradise Palms Resort And Country Club
  • Paradise Palms Resort & Country Club Hotel Kewarra Beach
  • Paradise Palms Hotel Country
  • Paradise Palms Apartment Kewarra Beach
  • Paradise Palms Apartment
  • Paradise Palms Kewarra Beach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.