You can enjoy a flat-screen TV with cable channels, and each apartment features a separate tub and shower, a coffee/tea maker, and a ceiling fan. Nice touches to enhance your stay include a soaking tub and free toiletries. A refrigerator, a safe, and a hair dryer are also available.
Enjoy the kids' swimming pool along with access to mini golf and a playground. Additionally, you'll find free WiFi in public areas, a terrace, and a garden. There's also free self parking, along with the convenience of an airport shuttle.
Within a 30-minute drive of this 4.5-star Kewarra Beach property, attractions include Great Barrier Reef and Cairns Esplanade.
1 Sep. 2020 by Anneleise - Reservations Manager
Thank you for your review Sarah. I would like to take this opportunity to apologise on behalf of our team for your negative experience. Covid-19 has impacted on our inventory, patrons & staffing quite dramatically; due to limited staffing and lack of holiday guests, the Resort is not currently operating Reception on weekends. We do have many units in our complex which are privately owned and listed online, it can be a process of elimination to ensure that guests have booked to stay as part of the Resort and not through a channel ran by a private owner. There may have been some delays also as the booking was only created on a Saturday morning, as a same day arrival. Please accept my apologies that you felt it was implied that you had been mistaken, I can only assume that the staff member was using a method of investigation to ensure the booking was accurate & correct before handing you the keys, and was not intending to cause you any distress. Once again, I would like to thank you for choosing to stay with us and sincerely apologise for the mentioned inconveniences. We hope we can assist you with a more positive experience should you choose to stay again. If there are any further concerns you wish to discuss, please feel welcome to contact me directly. Warm regards, Anneleise Reservations Manager 0740599939
23 Feb. 2020 by Reservations
We thank you for your feedback. Paradise Palms Resort was full most days over the Christmas/New Year period. Many of our guests were from close by towns and suburbs and had their own transport, hence the busy car park. We had experienced some wild winds and rain over our wet season which can impact the grounds, up-keep of our lush gardens and many pathways is a daily occurance, however, it may have required some extra attention over the dates that you stayed with us. For that we apologise, we have since increased our public areas maintenance in an effort to ensure the common areas are looking their best at all times. We are glad to hear that you enjoyed your spacious accommodation and our on-site facilities. We made many improvements to the playground in 2019 and we are pleased that your family found our pool and playground facilities memorable! We hope we can welcome you back to Paradise Palms should you visit the far north again!
12 Jan. 2019 by Paradise Palms Resort
Good Afternoon, Thank you for taking the time to provide feedback on your stay. We are sorry to hear that you did not thoroughly enjoy time with us. With regards to dining, unfortunately, the low number of patrons dining on Sunday, Monday & Tuesdays did not support these nights to continue being open for Dinner. The operation changes were made regretfully in mid-2018. We still offer Breakfast & Lunch 7 days a week. We have done our upmost best to ensure both the public and guests are informed of this charge having this mentioned on all correspondence, websites and signage throughout the Resort/Common areas. Whilst we understand your disappointment with needing to travel in order to dine out, should you return, there are various establishments close by which offer coach pick-up as well as access to Uber/Taxis and rental car hire. Our Restaurant is still also open Wednesday - Saturday for dinner also. We agree that cold water and ice should be available in apartment accommodation and more care may need to be taken in ensuring TV remotes are available and easily accessible in the room as these sometime go missing. We apologize for the lack of attention to detail with the housekeeping issues mentioned, these were oversights on our part. Our bedding configuration is 'King-Split' bedding, this allows our accommodation to offer Twin, Double and Quad share. The beds are designed to allow for this with zippers on the base to keep King configuration in tact and king mattress protectors/covers to ensure the comfort of guests. The bedding in these rooms are no different since opening in February 2009 and allow the Resort to be flexible in how guests can be accommodated for in our rooms given our wide range of clientele. We thank you again for your feedback. Please do not hesitate to contact us again should you have any further questions or concerns.
10 Jan. 2019 by Paradise Palms Resort
Thank you! We are so happy you had a wonderful stay! We hope to welcome you back again soon!
10 Jan. 2019 by Paradise Palms Resort
Thank you! We are always happy to hear about families enjoying the holiday period with us! We hope to welcome you back soon!
18 Jan. 2019 by Annie
We're always happy to share our piece of 'Paradise' with travelers! Thank you for your positive feedback!
The following facilities will be closed during June, July, and August:
Paradise Palms offers its guests 2 outdoor swimming pools and a children's pool. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Paradise Palms. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Cairns apartment.
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Paradise Palms offers 73 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (surcharge) are also available.
Special check-in instructions:
The front desk is open during the following times:
This property offers self-service check-in for guests arriving outside of normal check-in hours.
This property's front desk is open during the following times:
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.