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Crystalbrook Bailey

5.0 star property
Luxury hotel with 3 restaurants and bars/lounges

Photo gallery for Crystalbrook Bailey

Front of property – evening/night
Property preview
Lobby sitting area
In-room safe, desk, blackout curtains, soundproofing
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$188
includes taxes & fees
24 Jan - 25 Jan

Explore the area

View map
163 Abbott Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Night Markets
    ‪3 min walk‬
  • Place, Esplanade Lagoon
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Urban Queen

In-room safe, desk, blackout curtains, soundproofing

Urban Queen

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Urban Master

In-room safe, desk, blackout curtains, soundproofing

Urban Master

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Urban

In-room safe, desk, blackout curtains, soundproofing

Family Urban

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
2 bathrooms
Hairdryer
  • 50 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Urban King

View from room

Urban King

9.4 out of 10
Exceptional
(107 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Residence

In-room safe, desk, blackout curtains, soundproofing

One Bedroom Residence

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Residence

In-room safe, desk, blackout curtains, soundproofing

Two Bedroom Residence

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

In-room safe, desk, blackout curtains, soundproofing

Three Bedroom Residence

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 95 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Urban Twin

In-room safe, desk, blackout curtains, soundproofing

Urban Twin

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Eco-friendly toiletries
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Urban Master Bath

In-room safe, desk, blackout curtains, soundproofing

Urban Master Bath

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Urban Balcony Queen

In-room safe, desk, blackout curtains, soundproofing

Urban Balcony Queen

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bailey Suite

Bailey Suite

Bailey Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
2 bathrooms
Bathrobes
Eco-friendly toiletries
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

About the area

Cairns

A luxury stay in Cairns awaits you at Crystalbrook Bailey. Within steps you'll find Cairns Esplanade and Cairns Night Markets. Highlights at this hotel include 3 restaurants, 3 bars/lounges and an outdoor swimming pool. .The steakhouse, CC's Bar & Grill, is open for breakfast and dinner. Arte is the hotel's own wine bar, serving drinks along with dinner. Added amenities include free Wi-Fi in public areas, a 24-hour gym and free use of bicycles. There's also the convenience of self parking. .Places within a 5-minute walk of this 5-property class Cairns Central Business District hotel include Kick Contemporary Arts and Jute Theatre.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Night Markets - 3 min walk - 0.3 km
  • Esplanade Lagoon - 5 min walk - 0.5 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km
  • Reef Fleet Terminal - 8 min walk - 0.7 km

Getting around

  • Cairns Station - 12 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive

Restaurants

  • ‪La Pizza - ‬3 min walk
  • ‪Skewers Lover 炸串 - ‬3 min walk
  • ‪Cc’s Bar And Grill - ‬1 min walk
  • ‪Villa Romana - ‬2 min walk
  • ‪Grill'd - ‬3 min walk

About this property

Crystalbrook Bailey

Luxury hotel with 3 restaurants and bars/lounges
Crystalbrook Bailey offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

The luxury Crystalbrook Bailey also features tour/ticket assistance, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Cairns hotel is smoke free.

  • 217 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Crystalbrook Bailey offers 217 air-conditioned accommodations with espresso makers and a safe. Flat-screen televisions come with digital channels, first-run films and Netflix. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Arte
  • CC's Bar & Grill
  • Pachamama

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

What is the cancellation policy at Crystalbrook Bailey?

Crystalbrook Bailey offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crystalbrook Bailey?

As of 2 Jan 2026, prices found for a 1-night stay for 2 adults at Crystalbrook Bailey on 24 Jan 2026 start from AU$188.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crystalbrook Bailey?

Yep, Crystalbrook Bailey has a self car park for AUD 12 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Crystalbrook Bailey?

The closest beach to Crystalbrook Bailey is Yorkeys Knob Beach (11.9 km).

Does Crystalbrook Bailey have a pool?

Crystalbrook Bailey has an outdoor pool. The pool is open 6:00 AM to 9:00 PM.

What luxury perks are available at Crystalbrook Bailey?

Crystalbrook Bailey features an outdoor pool, 3 restaurants and 3 bars.

Does Crystalbrook Bailey serve breakfast?

Yeah, brekkie is served daily.

Is there a free airport shuttle available at Crystalbrook Bailey?

No, Crystalbrook Bailey does not offer an airport shuttle service.

Is there a bar or restaurant at Crystalbrook Bailey?

Yep, you can grab a meal at Crystalbrook Bailey's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Crystalbrook Bailey?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Crystalbrook Bailey?

No, only service animals are allowed.

Crystalbrook Bailey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 967 reviews
Rating 8 - Good. 198 out of 967 reviews
Rating 6 - Okay. 45 out of 967 reviews
Rating 4 - Poor. 22 out of 967 reviews
Rating 2 - Terrible. 17 out of 967 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was excellent.
Stayed 1 night in Dec 2025

2/10 Terrible

Davina

Liked: Cleanliness, amenities, property conditions & facilities
My car was damaged in the car park. I received an email telling me to report it to police and now I am the one out of pocket and have a keyed car.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, location and check in and check out easy thanks to friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Graeme

Perfect in every way
Stayed 1 night in Oct 2025

10/10 Excellent

Melvin

Stayed 6 nights in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and clean. Comfortable bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room & was in a beautiful condition on arrival. Highly recommend this accommodation.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and great room
Stayed 3 nights in Oct 2025

10/10 Excellent

Paulito

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean Hotel close to Restaurants and town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Anne

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was super stuffy & hot, the air conditioning would not cool down. Very uncomfortable. Moved to Flynn across the road w
Stayed 2 nights in Oct 2025

10/10 Excellent

SANDRA, Renton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crystalbrook Bailey was clean, comfortable and convenient. We would stay here again. I felt that we had a luxury hotel experience for an amazing value.
Stayed 4 nights in Sep 2025

10/10 Excellent

jorja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay - highly recommended
Stayed 3 nights in Sep 2025

10/10 Excellent

Zao

Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 5 minutes from esplanade and lagoon pool and dozens of resturants. Spacious modern room. Bit hi tech - took me20 minutes to find the safe and several hours to work out howto turn off the light to the tea/ fridge area! The on site food was a bit basic, I arrived keen for lunch and menue was limited and expensive but all in all a great stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ann-Marie Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

2/10 Terrible

Linda

The day we stayed there was no water in the building, from 2pm to 9pm. Water bottles were provided for drinking. The room cost $270 and Crystalbrook Bailey should have taken compensation up with the Cairns Council and offered customers a refund/credit option. Very disappointed and will not stay at Crystalbrook again. Very poor customer service.
Stayed 1 night in Aug 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kaylene

Liked: Cleanliness, staff & service, property conditions & facilities
Sparkling clean and fresh. Beautiful decor. Friendly staff. Great service. The perfect place for our girls’s weekend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Staff where so helpful. Roons where spotless. Breakfast was amazing. This hotel deserves every one of its 5 stars
Stayed 5 nights in Sep 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Highly recommende! Great price!
Stayed 4 nights in Sep 2025

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Room was modern and clean.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025