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4.7 out of 5

"new and modern and a nice attitude to the environment " More

By a verified traveller on Mon 25 Jan 2021

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Hotel Description

A luxury stay in Cairns awaits you at Flynn, a Crystalbrook Collection Hotel. Within just a 10-minute stroll, you'll find popular attractions like Cairns Esplanade and Cairns Marlin Marina. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

Smart TVs with digital channels are featured in all 311 soundproofed rooms, and you can enjoy free WiFi, espresso makers, and free bottled water. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include bathrobes and slippers, while premium linens invite a good night's rest. TVs, safes, and hair dryers are also available.

A day of pampering at Eleme can include deep-tissue massages, body wraps, and mani/pedis. The family restaurant, Boadwalk Social, is open for brunch, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Additionally, you'll find free WiFi in public areas, a 24-hour fitness center, and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Within a 15-minute walk of this 5-star Cairns Central Business District hotel, attractions include Reef Fleet Terminal and Cairns Central Shopping Centre.

Urban Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$185* Per night/room 1 Mar. - 2 Mar.

Urban Master

Bed Count 1 King Bed Maximum Occupancy 3 Max

Flynn's Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Harbour King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sea King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sea Suite One Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Flynn, a Crystalbrook Collection Hotel ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Flynn, a Crystalbrook Collection Hotel

Couples (4) Family (2)
5 out of 5
new and modern and a nice attitude to the environment

Posted by , from Tolga on 25 Jan. 2021

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Comment from Hotel Management

25 Feb. 2021 by Experience Curator

Hi David, Thank you for taking the time to review. I am happy to hear you enjoyed our modern facilities and appreciated our efforts towards responsible luxury. We hope to welcome you back to Flynn soon !

5 out of 5
Beautiful decor, & fantastic location, easy walk to everything

Posted by on 7 Jan. 2021

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Comment from Hotel Management

25 Feb. 2021 by Experience Curator

Hello, Thank you for taking the time to review our property. We are happy to hear you enjoyed the décor and the convenience of our location. We look forward to welcoming you back to the hotel in the near future.

5 out of 5
Clean and new and was fresh. Reception staff were professional and friendly. Bar staff were okay however I had an incident with my card and need should have kept got receipts for tap and go purchases at bar. 2 beers do not come to $50.50

Posted by on 2 Jan. 2021

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Comment from Hotel Management

25 Feb. 2021 by Experience Curator

Hello, Thank you for taking the time to write a review. I am thrilled to hear you enjoyed your stay with us at Flynn. In regards to the $50.50 charge on your credit card, I do believe this is the Pre authorization for the accommodation. If you send an email to hello.flynn@crystalbrookcollection.com we would be happy to confirm that for you. We look forward to welcoming you back to Flynn sometime soon !

4 out of 5
Beautifully designed hotel - lovely to stay in a place that is brand new! The only part that disappointed us was that all the photos of the room we booked had balconies, and our actual room did not.

Posted by on 1 Jan. 2021

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Comment from Hotel Management

25 Feb. 2021 by Experience Curator

Hi Thank you for taking the time to write a review. I am thrilled to hear you enjoyed your stay with us at Flynn, we are very proud of our third and newest Cairns property. I am sorry to hear we were unable to give you a room with a balcony on this occasion, we do try to meet guests requests as best we can. We hope to welcome you back to Flynn sometime soon!

4 out of 5
The only problem was none of there restaurants were open and they did not let us know on arrival.

Posted by , from Brisbane on 28 Dec. 2020

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Comment from Hotel Management

25 Feb. 2021 by Experience Curator

Hi Fi Thank you for taking the time to write a review regarding your stay with us at Flynn. I am sorry to hear you were not advised of our outlets operational hours on check in. I have passed the feed back on to the team and we hope to welcome you back some time soon.

5 out of 5
Perfect location, very modern hotel. Exceptional staff

Posted by , from Qld on 22 Nov. 2020

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About the Flynn, a Crystalbrook Collection Hotel

Location 85 Esplanade, Cairns, QLD 4870

Property Features

Flynn, a Crystalbrook Collection Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Flynn, a Crystalbrook Collection Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Cairns hotel is smoke free.

  • 311 guestrooms or units
  • 11 levels
  • 2 buildings
  • Built in 2019
  • Dining venue
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Cairns Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Flynn, a Crystalbrook Collection Hotel offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Boadwalk Social - This family restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Flynn's Italian - This family restaurant serves breakfast and dinner. Open daily.

Whiskey and Wine - Onsite restaurant. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests will receive smart lock details.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 32 for adults and AUD 15 for children (approximately)
  • Self parking fee: AUD 12 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Flynn A Crystalbrook Collection Hotel
  • Flynn, a Crystalbrook Collection Hotel Hotel
  • Flynn, a Crystalbrook Collection Hotel Cairns
  • Flynn, a Crystalbrook Collection Hotel Hotel Cairns

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.