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4.3 out of 5

"This hotel is in a perfect position. Across the road from the beach and close to restaurants, cafe’s. The room we last stayed in was not in great cond ... " More

By a verified traveller on Mon 06 Jul 2020

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Hotel Description

A luxury stay in Cairns awaits you at Mantra Amphora. You'll be steps from Palm Cove Beach and 3.1 km (1.9 mi) from Clifton Beach. Highlights at this beach hotel include an outdoor swimming pool and in-room balconies.

All 111 rooms feature WiFi, flat-screen TVs, and in-room childcare. Refrigerators, separate bathtubs and showers, and coffee/tea makers are also available. Weekly housekeeping is available.

A day of pampering can include facials and body treatments. Added amenities include free WiFi in public areas and a kids' swimming pool. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Palm Cove hotel, you'll be 13.4 km (8.3 mi) from Great Barrier Reef.

Hotel Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$112* Per night/room 16 Jul. - 17 Jul.

1 Bedroom Ocean

Bed Count 1 King Bed Maximum Occupancy 3 Max

3 Bedroom Ocean Dual Key

Bed Count 3 King Beds Maximum Occupancy 7 Max

2 Bedroom Ocean Dual Key

Bed Count 2 King Beds Maximum Occupancy 5 Max

2 Bedroom

Bed Count 2 King Beds Maximum Occupancy 5 Max

1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mantra Amphora ratings based on 313 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Amphora

Everyone (170) Couples (97) Business (1) Family (39)
4 out of 5
This hotel is in a perfect position. Across the road from the beach and close to restaurants, cafe’s. The room we last stayed in was not in great condition, and for the price we would have expected it to be a little better. The beds were difficult to get comfortable in as they seemed to dip to one side (maybe due to age). The TV in the studio room did not work, and the laundry dryer appeared to be faulty as it kept stopping and smelt strange. The oven was filthy and so therefore I didn’t use it. We wondered if no one had stayed in the room before covid because it seemed a little dirty. There was no milk on arrival for coffee so we had to drive to Coles after we got there. For a family with young kids, the room worked well for us due to the space and the location. The kids loved the pool. It was handy to have a full kitchen and full size fridge for our three night stay. Overall we’d stay again just simply because the location of the accomodation is perfect. Staff were all very friendly and helpful.

Posted by on 6 Jul. 2020

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5 out of 5
the room had a musty smell, and toilet had stains on the seat. But overall the hotel is nice.

Posted by , from Cairns on 16 Jun. 2020

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Comment from Hotel Management

16 Jun. 2020 by Chris and Team

Dear Erin, Thank you, your comments are appreciated and will be followed up. Chris and Team

5 out of 5

Posted by on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Chris & Team

Thank you for your kind feedback. See you again soon! Chris & Team

5 out of 5
The proximity to everything. The room set out. The pool area.

Posted by on 26 Jan. 2020

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Comment from Hotel Management

1 Feb. 2020 by Chris & Team

Thank you so very much for your comments, we look forward to welcoming you back to Palm Cove in the near future. Sincerely, Chris & Team

5 out of 5
Great location, across from the beach. Beautiful big pool and lots of sun lounges. The room was a good size with everything we needed.

Posted by on 21 Jan. 2020

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Comment from Hotel Management

1 Feb. 2020 by Chris & Team

Thank you for taking the time to write about your experience with us. We are very happy we were able to assist in providing you with a memorable holiday and look forward to welcoming you back again soon. Best Regards, Chris & Team

5 out of 5

Posted by on 19 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Chris & Team

Thank you for your feedback.

5 out of 5
Great location and great room and amenities. Staff were also very friendly and helpful. Definitely recommend

Posted by on 2 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Chris & Team

Thank you so very much for your comments, we look forward to welcoming you back to Palm Cove in the near future. Sincerely, Chris & Team

5 out of 5

Posted by on 28 Dec. 2019

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Comment from Hotel Management

6 Jan. 2020 by Chris & Team

Thank you for your feedback. We hope to welcome you back to Palm Cove and the Mantra Amphora Resort. Warm regards, Chris & Team

5 out of 5
Location, pool & room were great! Other guests and staff were really friendly

Posted by on 16 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Chris & Team

Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Kind regards, Chris & Team

5 out of 5
Pool and close to beach beds comfy and hotel in good condition

Posted by on 10 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Chris & Team

Dear Jen, Thank you so very much for your comments, we look forward to welcoming you back to Palm Cove in the near future. Sincerely, Chris & Team

Property Features

Mantra Amphora offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The luxury Mantra Amphora also features tour/ticket assistance, a garden, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 4.5-star Cairns hotel is smoke free.

  • 111 guestrooms or units
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cairns Intl. Airport (CNS) (25.5 km / 15.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mantra Amphora offers 111 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Cairns hotel provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • Private balcony
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An outdoor pool and a children's pool are on site.

Spa Services

  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

The reception desk is open Monday through Sunday from 7 AM to 9 PM, and Sunday and public holidays from 8 AM to 6 PM. Guests checking in after hours must access the late arrival box at the reception on Amphora Street, Palm Cove.

The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • No lifts
  • Parking height restrictions apply
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 15.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25.00 per day (rates may vary)
  • Airport shuttle fee: AUD 22 per person (one-way)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Amphora
  • Mantra Amphora Hotel
  • Mantra Amphora Hotel Palm Cove
  • Mantra Amphora Palm Cove
  • Mantra Amphora Aparthotel Palm Cove
  • Mantra Amphora Aparthotel
  • Mantra Amphora Hotel
  • Mantra Amphora Palm Cove
  • Mantra Amphora Hotel Palm Cove

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.