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3.7 out of 5

"It was a little escape from reality that I needed. It was a real relief being able to bring my little dog with me as well. We both had a nice break. " More

By a verified traveller on Fri 29 Oct 2021

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Hotel Description

At Cairns Queens Court you'll be within just a 10-minute stroll of Cairns Performing Arts Centre and Cairns Esplanade Charles Street Parkland. Highlights at this motel include a restaurant, an outdoor swimming pool, and free continental breakfast.

All 81 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and safes. Refrigerators, phones, and free toiletries are also available.

At the motel's own lounge bar, you can stop for a drink. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning free breakfast is served. There's also free self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 3.5-star Cairns North motel include Cairns Base Hospital and St Monica's Cathedral.

Budget Double Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$72* Per night/room 1 Dec. - 2 Dec.

Premier Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double or Twin Room (Connecting Rooms)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Budget Twin Room, 2 Single Beds, Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cairns Queens Court ratings based on 182 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Cairns Queens Court

Everyone (126) Couples (34) Students (1) Family (9)
4 out of 5
It was a little escape from reality that I needed. It was a real relief being able to bring my little dog with me as well. We both had a nice break.

Posted by on 29 Oct. 2021

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Comment from Hotel Management

31 Oct. 2021 by QC

Thank for your review. Glad you had a nice stay

1 out of 5
Nothing

Posted by on 19 Jul. 2021

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Comment from Hotel Management

19 Jul. 2021 by QC

Thanks for your review. Would love to discuss with you what what went wrong during your stay, however you posted a review without identifying yourself. Please feel free to get in touch with us to let us know what exactly your concerns were during your stay.

2 out of 5
OST unfriendly welcome to Cain's and this vountinued during the stay. The worst was breakfast where guests were constantly yelled at by a staff member by not following the covid safe restrictions put on place instead of asking nicely. Breakfast was always an anxious experience. Room was old and very basic. Bedding was from Kmart and only a shower curtain in the bathroom. On check out l was not asked how l enjoyed my stay . No politeness shown by the staff I interacted with.

Posted by on 18 Jul. 2021

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Comment from Hotel Management

19 Jul. 2021 by QC

Thanks for your review. We are sorry to hear that your expectations were not met on this trip. We pride ourselves on our customer service. Please feel free to get in touch with us to discuss.

4 out of 5
Liked: clean and convenient

Posted by on 12 Jul. 2021

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Comment from Hotel Management

12 Jul. 2021 by QC

Glad you enjoyed your stay. See you next time

3 out of 5

Posted by on 29 Jun. 2021

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Comment from Hotel Management

10 Jul. 2021 by QC

Thanks for your review

5 out of 5
Xx

Posted by on 7 Jun. 2021

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Comment from Hotel Management

10 Jun. 2021 by QC

Thanks for the review. Glad you enjoyed your stay!

3 out of 5
Convenient to Cairns city and good complimentary breakfast

Posted by on 1 Jun. 2021

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Comment from Hotel Management

7 Jun. 2021 by QC

Thanks for the review. Glad you enjoyed your stay

5 out of 5
Really friendly staff at breakfast, which is free. Reception staff also very friendly and welcoming. I will stay there again.

Posted by on 1 Jun. 2021

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Comment from Hotel Management

7 Jun. 2021 by QC

Thanks for the review. Glad you enjoyed your stay

4 out of 5

Posted by on 29 May 2021

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Comment from Hotel Management

10 Jun. 2021 by QC

Thanks for the review. Glad you enjoyed your stay!

5 out of 5
Very helpful

Posted by on 17 May 2021

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Comment from Hotel Management

17 May 2021 by QC

Thanks for the review :)

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Cairns Queens Court. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cairns motel.

  • 81 guestrooms or units
  • 3 levels
  • 3 buildings
  • Continental breakfast (free)
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cairns Station (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Cairns Queens Court offers 81 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries. This Cairns motel provides complimentary wireless Internet access. Microwaves and hair dryers can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Cairns Queens Court has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 6:30 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per stay.

Pet Policy

  • Pets: AUD 10 per pet, per night, plus a deposit of AUD 100 per stay
  • Only dogs and cats are allowed
  • Weight limit: 11 lbs
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Barclaycard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: AUD 100 per stay
  • Pet fee: AUD 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Queens Court
  • Cairns Queens Court Hotel
  • Cairns Queens Court Motel
  • Queens Court Motel
  • Cairns Queens Court Motel
  • Cairns Queens Court Cairns North
  • Cairns Queens Court Motel Cairns North

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.