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3.7 out of 5

"Shared bathroom the window was wide open didn't really feel comfortable lack of privacy. But although hospitality was great " More

By a verified traveller on Sun 02 Aug 2020

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Hotel Description

At Cairns Queens Court you'll be within just a 10-minute stroll of Cairns Performing Arts Centre and Cairns Esplanade Charles Street Parkland. Highlights at this motel include a restaurant, an outdoor swimming pool, and a bar/lounge.

All 81 rooms feature flat-screen TVs with digital channels, and you can enjoy coffee/tea makers, safes, and phones. Refrigerators and free toiletries are also available.

This pet-friendly motel offers free WiFi in public areas, a terrace, and a garden. Other amenities include a snack bar/deli, coffee/tea in a common area, and laundry facilities. There's also the convenience of car rentals on site.

Sights within a 10-minute walk of this 3.5-star Cairns North motel include Cairns Base Hospital and St Monica's Cathedral.

Budget Twin Room, 2 Single Beds, Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$71* Per night/room 30 Jan. - 31 Jan.

Premier Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double or Twin Room (Connecting Rooms)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Budget Double Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Cairns Queens Court ratings based on 171 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Cairns Queens Court

Everyone (122) Couples (34) Students (1) Family (8)
1 out of 5
Floors slimy, not just in the bathroom but through both rooms aswell Window sills dusty Not family friendly No plates or cutlery Cups were slimy too, gives the impression you use the same cleaner that you use on the floors Smelt like cigarette smoke and morteen Curtains wouldn’t close properly and lights beaming through Horrible whining noise coming from the aircons gave me a migraine and unable to sleep Had to turn it off and sleep in a hot room with no fan So left at 10:40pm Could not stay Will not return

Posted by , from Townsville on 28 Sep. 2020

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Comment from Hotel Management

28 Sep. 2020 by QC

We are sorry that you didn't enjoy your stay. We were able to move you to another room, however we were not notified that you had issues.

4 out of 5

Posted by on 25 Sep. 2020

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Comment from Hotel Management

27 Sep. 2020 by QC

Thanks for the review. Glad you enjoyed your stay with us :-)

3 out of 5
Shared bathroom the window was wide open didn't really feel comfortable lack of privacy. But although hospitality was great

Posted by on 2 Aug. 2020

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Comment from Hotel Management

3 Aug. 2020 by QC

Thanks for the review. See you next time

5 out of 5
Location and environment was excellent - close to city

Posted by on 13 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by QC

Thanks for the review. Glad you enjoyed your stay :-)

2 out of 5
I stay in a lot of budget accomdation including hostels/backpackers. The budget room here i felt was over priced simply because its was very very noisy (take earplugs) and the there was only one toilet,/shower to be shared (one per gender). In shared bathroom situations, usuallyv there are multiple. I would say, if you're looking for budget, just stay at a backpackers.

Posted by on 11 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by QC

Thanks for your review. Please note that we have multiple bathrooms spanning multiple floors.

5 out of 5
The Property was close to Town centre and Esplanade, which was handy and the Motel offered Breakfast with the room price. Which is not usually included in the price. I thought over all a great stay in all. Nothing negative to report all staff were friendly and helpful.

Posted by on 4 Feb. 2020

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Comment from Hotel Management

6 Feb. 2020 by QC

Thanks for your review. Glad you enjoyed your stay

3 out of 5
Room was very small, other than that it was fine. Could of had spare pillows.

Posted by on 1 Feb. 2020

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Comment from Hotel Management

2 Feb. 2020 by QC

Thanks for your review and for your comments. Glad you enjoyed your stay

4 out of 5
Most helpful receptionists. Nothing was too much trouble. Printing off docs for me scanning etc.

Posted by on 7 Dec. 2019

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Comment from Hotel Management

13 Dec. 2019 by QC

Glad you enjoyed your stay! See you next time

5 out of 5

Posted by on 17 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by QC

Thanks for the review. Glad you enjoyed your stay :-)

4 out of 5
This accommodation is well priced in the Cairns market. The room was clean, bed was comfortable and when available, parking was free. For $80pn it included a continental breakfast and this is good value.

Posted by on 10 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by QC

Thanks for the review. Glad you had a good stay!

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Cairns Queens Court. Smoking is allowed in designated areas at this 3.5-star Cairns motel.

  • 81 guestrooms or units
  • 3 levels
  • 3 buildings
  • Dining venue
  • Bar or lounge
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Cairns Intl. Airport (CNS) (5.6 km / 3.5 mi)
  • Train station: Cairns Station (1.8 km / 1.1 mi)

Room Amenities

Cairns Queens Court offers 81 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. 32-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Microwaves and hair dryers can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Cairns Queens Court has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 6:30 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per stay.

Pet Policy

  • Pets: AUD 10 per pet, per night, plus a deposit of AUD 100 per stay
  • Only dogs and cats are allowed
  • Weight limit: 11 lbs
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: AUD 100 per stay
  • Pet fee: AUD 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Queens Court
  • Cairns Queens Court Hotel
  • Cairns Queens Court Motel
  • Queens Court Motel
  • Cairns Queens Court Motel
  • Cairns Queens Court Cairns North
  • Cairns Queens Court Motel Cairns North

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.