Double Hilton Guest Room
Bed Count 2 Full Beds Maximum Occupancy 3 Max
AU$176 per night
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Hilton Cairns
34 Esplanade,
Cairns,
1800 796 370
"Nice hotel close to everything the city and beach " More
Points Of Interest
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Hotel Description
LCD TVs with satellite channels are featured in all 262 rooms, and you can enjoy balconies, iPod docks, and WiFi. In-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include soaking tubs, bathrobes, and slippers. Coffee/tea makers, in-room childcare, and free newspapers are also available.
A relaxing day at Aiga Spa can include hot stone massages, body wraps, and facials along with aromatherapy and Ayurvedic treatments. The restaurant, Mondo on the Waterfront, serves international cuisine. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 24-hour fitness centre and spa tub. 33594 square feet (3121 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre. Other amenities include WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also valet parking, along with the convenience of car rentals on site.
Attractions within a 10-minute walk of this 5-star Cairns Central Business District hotel include Cairns Night Markets and Cairns Marlin Marina.
Hilton Cairns ratings based on 759 Verified Reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.0 out of 5.0
Hotel condition
4.0 out of 5.0
Guest reviews for Hilton Cairns
Good breakfast selection, friendly staff. The hotel is rather old and looks a little tired despite several refurbs. The beds were surprisingly comfortable, however. Close to many good quality restaurants on the Esplanade. Nice pool, plenty of fresh towels poolside, but we suffered a little from sand fly bites -- beware!
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Comment from Hotel Management
17 Jan 2019 by Scott Wilson
Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was pleased to read that you enjoyed some aspects of your stay and appreciate your constructive comments on others. Your feedback is valuable and greatly appreciated. I hope we may welcome you back to Hilton Cairns in the future.
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Comment from Hotel Management
26 Nov 2018 by Scott Wilson - General Manager
Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was pleased to read that you enjoyed some aspects of your stay. Your feedback is valuable and greatly appreciated. I hope we may welcome you back to Hilton Cairns in the future.
Staff were brilliant. Gave us a lovely room with the best
View ever. Nothing was too much trouble for the lovely
Staff. Would definitely go back.
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Comment from Hotel Management
30 Oct 2018 by Scott Wilson - General Manager
Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was delighted to read that your stay was so enjoyable. It is our goal to ensure that every guest experience is as positive as yours so your feedback is greatly appreciated, and will be shared with all our team. I hope we may welcome you back to Hilton Cairns in the future
Great location. Room a bit ordinary. Kettle didn’t work. Bathroom plumbing in the dodgy side. Otherwise reasonable.
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Comment from Hotel Management
23 Sep 2018 by Scott Wilson - General Manager
Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was pleased to read that you enjoyed some aspects of your stay and appreciate your constructive comments on others. Your feedback is valuable and greatly appreciated. I hope we may welcome you back to Hilton Cairns in the future.
Nice hotel close to everything the city and beach
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Comment from Hotel Management
26 Aug 2018 by Scott Wilson - General Manager
Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was delighted to read that your stay was so enjoyable. It is our goal to ensure that every guest experience is as positive as yours so your feedback is greatly appreciated, and will be shared with all our team. I hope we may welcome you back to Hilton Cairns in the future.
Pros:
Staff were very helpful and went out of their way to make our stay fantastic
Cons:
Bathroom is small for what you pay for. Compared to other hotels, a mini bar should be a must if you're paying $350 a night for a room.
Location:
Fantastic location and close to the wharf and the shopping centre
Although this hotel is rated 5 stars, unless you pay for an Executive room which includes access to the Executive Lounge (and which is twice the cost of a Deluxe King room), the other rooms should only be classed as 3.5 starts because there's no mini bar, the bathroom is really small (with the shower over the bath). We had a great stay, but the hotel is looking a bit tired.
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Comment from Hotel Management
30 Jul 2018 by Scott Wilson - General Manager
Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was pleased to read that you enjoyed some aspects of your stay and appreciate your constructive comments on others. Your feedback is valuable and greatly appreciated. I hope we may welcome you back to Hilton Cairns in the future.
Perfect
Close to the restaurants and airport.
Perfect location
Everything easy accessible
Car parking was perfect
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Comment from Hotel Management
23 Jul 2018 by Scott Wilson - General Manager
Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was delighted to read that your stay was so enjoyable. It is our goal to ensure that every guest experience is as positive as yours so your feedback is greatly appreciated, and will be shared with all our team. I hope we may welcome you back to Hilton Cairns in the future.
Good except for the $10 charge to get our car out of the carpark and the fact that our door lock failed and had to be reset
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Comment from Hotel Management
15 Jul 2018 by Scott Wilson - General Manager
Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was pleased to read that you enjoyed some aspects of your stay and appreciate your constructive comments on others. Your feedback is valuable and greatly appreciated. I hope we may welcome you back to Hilton Cairns in the future.
Nice little getaway in town
Pros:
Central location comfortable clean rooms
Cons:
Rooms need a bit of updating beds a bit soft
Location:
Great location for accessing the tourist hub.
Enjoyed our little getaway. Room adequate but a bit dated. Staff all pleasant and helpful. Enjoyed relaxing in the spa.
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Comment from Hotel Management
12 Jul 2018 by Scott Wilson
Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was pleased to read that you enjoyed some aspects of your stay and appreciate your constructive comments on others. Your feedback is valuable and greatly appreciated. I hope we may welcome you back to Hilton Cairns in the future.
Stay for 2 nights, hotel staff excellent. However when making online booking it stated breakfast was included. On arrival it was explained to us that breakfast was not included. The time the online booking was made there was a clear tick showing breakfast was included, so this clearly disappointed me.
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Comment from Hotel Management
5 Jul 2018 by Scott Wilson - General Manager
Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was pleased to read that you enjoyed some aspects of your stay and appreciate your constructive comments on others. Your feedback is valuable and greatly appreciated. I hope we may welcome you back to Hilton Cairns in the future.
About the Hilton Cairns
Location 34 Esplanade, Cairns, QLD 4870Property Features
Hilton Cairns offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite 24-hour business centre. Event space at this hotel measures 33594 square feet (3121 square metres) and includes conference centres. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Hilton Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Cairns hotel.
- 1 building
- 262 guestrooms or units
- 9 levels
- 33594 sq ft of conference space
- 3121 sq. m of conference space
- Built in 1987
- Dining venue
- Bar or lounge
- Coffee shop
- Business centre (24 hours)
- Conference centre
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Corner/local shop
- Terrace
- Garden
- Gift shop
- Newspapers in lobby (free)
- Bellhop
- Lift
- Smoking in designated areas
Family Friendly Amenities
- Family Property
- Outdoor pool
- Grocery/convenience store
- Laundry facilities
- In-room childcare (surcharge)
- Refrigerator
- Free cribs/infant beds
Internet
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Parking
Valet parking (surcharge) , Parking (limited spaces)
Transport
- Airport: Cairns, QLD (CNS-Cairns Intl.) (7 km / 4.4 mi)
- Train station: Cairns Station (2.6 km / 1.6 mi)
- Parking: Valet parking available for a surcharge
Room Amenities
Hilton Cairns offers 262 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and a safe. Rooms open to balconies. 37-inch LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, a complimentary bathrobe, complimentary slippers and designer toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
- Private balcony
- Deep soaking tub
- iPod dock
- In-room dining (24 hours)
- HD television
- Satellite channels
- Premium channels
- Films for purchase
- Fridge
- Coffee maker
- Shower and tub combination
- Cribs (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Nightly turndown service
- Newspapers (free)
- Childcare in room (surcharge)
- Massage in room (surcharge)
- Hairdryer
- Safe
- Bathrobes
- Slippers
- Designer toiletries
- Telephone
- Iron and ironing board
- Desk
- Exterior corridor access
- Air conditioning
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Hilton Cairns has a restaurant on site.
Mondo on the Waterfront – This restaurant overlooks the ocean and specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from 24-hour room service.
Spa Services
- Hot stone massage
- Minimum age to access spa is 16
- Reflexology
- Body wraps
- Body treatments
- Facial treatments
- Aromatherapy treatments
- Ayurvedic treatments
- Massages
Hotel Policies
Check-in
- Check-in time ends at midnight
- Check-in time starts at 3 PM
Check-out
- Check-out by noon
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for AUD 60 per night.
- Free cribs (infant beds)!
Pets
- No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: AUD 35.00 per person (approximately)
- Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
- Fee for wireless Internet in public areas: AUD 9.95 per 24-hour period (rates may vary)
- Valet parking fee: AUD 20 per day
- Rollaway bed fee: AUD 60 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Hilton Cairns Hotel
- Hilton Cairns
- Hilton Cairns Hotel Cairns
- Cairns Hilton International
- Hilton International Cairns
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
National Rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
