6/10 Okay
Leonie
Travelled with family
31 Aug 2025
Liked: Cleanliness, amenities
Firstly, the welcoming staff were wonderful and helpful and the place itself is very pleasant. The security, parking and outdoor pool area is well organised, attractive and comfortable – the enjoyable outdoor spa was a little tricky to turn on though. The rest of the service was, unfortunately, rather limited and restricted like the extremely narrow single beds: No room servicing in 3 nights; Only 1 face washer for 2 people; no towel changes etc.; No router connection to internet on the tv – and the outsourced technical service assistance was not forthcoming. The reception and bar/restaurant were clearly not technically linked – unable to charge drinks to the room and unaware of our breakfast booking made 3 days earlier – since there was unexpectedly no food service over the weekend. Disgracefully, this pre-paid breakfast did not include tea, coffee or any juice – and the additional payment of 11 dollars for our 2 mugs of coffee was required before any movement was started towards preparing our eggs. We picked at the remains of cold bits on the buffet table till our eggs arrived – the buffet being simultaneously dismantled.
Leonie
Stayed 3 nights in Aug 2025