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3.9 out of 5

"Everything was perfect, couldn't fault it. Made an early airport run so easy as well as price and security for my car. Thanks sunshine " More

By a verified traveller on Fri 05 Jun 2020

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Hotel Description

Sunshine Tower Hotel places you in the center of Cairns, within just a 15-minute stroll of popular places like Cairns Esplanade and Cairns Central Shopping Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

You can enjoy free WiFi, flat-screen TVs, and safes, featured in all 56 rooms. Kitchenettes come equipped with refrigerators and microwaves, and room service is also available. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Hair dryers, phones, and irons/ironing boards are also available. Weekly housekeeping is available.

This smoke-free hotel offers free WiFi in public areas, concierge services, and a terrace. Other amenities include a spa tub, coffee/tea in a common area, and spa services. There's also the convenience of free self parking.

Attractions within a 30-minute walk of this 3-star Cairns hotel include Cairns Convention Centre and Cairns Marlin Marina.

Standard Studio Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$109* Per night/room 6 Jul. - 7 Jul.

Superior Studio Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

1 Bedroom Queen Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Queen with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

King/Twin Split with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sunshine Tower Hotel ratings based on 63 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sunshine Tower Hotel

Everyone (47) Couples (10) Students (1) Family (3)
5 out of 5
Everything was perfect, couldn't fault it. Made an early airport run so easy as well as price and security for my car. Thanks sunshine

Posted by , from Mena creek on 5 Jun. 2020

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Comment from Hotel Management

11 Jun. 2020 by Clare

Hi Christine We are so glad you enjoyed your stay with us. We look forward to welcoming you back again. Thank you for taking the time to review Sunshine Tower Hotel. Clare

4 out of 5
It was convenient to where I wanted to be however there were no staff to be seen either on arrival or checkout

Posted by , from Mission beach on 5 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Clare

Hi Kristina, We are glad you enjoyed your stay at Sunshine Tower Hotel. Thank you for the feedback in regard to office hours. We do shut the office at 6.30 pm during the week and open at 7.30 am. This is something we will take into consideration for longer periods. Clare

3 out of 5
This is a 3 star hotel that presents itself as a 3 star hotel. It's fine as long as you don’t expect too much. Housekeeping is only provided if the stay is more than 7 days. That means you use the same sheets and towels for a shorter stay. I'm confused by the hotel's definitions of "standard" and "superior" rooms. I book a superior room and once I was put into a room that had marble floors and bathroom. The second time I was put in a room that had standard tiled floors throughout. That room had a noisy fridge so I was "upgraded" to a room that had marble floors and bathroom, which is what I thought I'd booked. The last visit I was again put in a room with standard tiles. This time I complained to the front desk asking to be provided with the room category I had booked. They looked at me blankly and said that I was already in a superior room. It isn’t clear in the booking process what is a superior room and what is not. Based on the hotel's feedback I clearly don't' understand the difference. A key feature of the hotel is free, secure off street parking. This is great if you use a vehicle while in Cairns.

Posted by on 16 Jan. 2020

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Comment from Hotel Management

11 Feb. 2020 by Clare

Dear Guest Thank you for your feedback. Our standard rooms are located on the level 1 and our Superior rooms are Level 4 plus. The room you are talking about in regard to the tiles is a one and only with marble tiles - 604. The other Superior rooms are identical except for the tiles. We do state very clearly that the rooms are not serviced daily however we are more than happy to provide clean towels and amenities on request. As you have stayed with us numerous times we look forward to welcoming you back again. Clare

4 out of 5

Posted by on 1 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Clare

Dear guest Thank you for taking the time to review Sunshine Tower Hotel. We are glad you enjoyed your stay with us

4 out of 5
Reception staff were very friendly, and very helpful.

Posted by on 9 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Clare

Dear Guest So glad you enjoyed your stay at Sunshine Tower Hotel. We take pride in our customer service so thank you for the shout out to our staff. Enjoy the rest of your stay in Australia. Clare

5 out of 5
The property was clean and tidy and up to date. Check in service was lovely and stress free. Great location between town and the Tanks.

Posted by on 9 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Clare

Dear Guest I am so glad you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Cairns. Thank you so much for taking the time to review Sunshine Tower Hotel.

4 out of 5
Close to Esplanade, good price and value for money

Posted by , from Sydney on 15 Nov. 2019

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Comment from Hotel Management

19 Nov. 2019 by Sunshine Tower Hotel

Dear Nathan, Thank you so much for taking the time to write such a great review. We are pleased to hear you had a positive experience staying with us. We look forward to welcoming you in the future.

4 out of 5

Posted by on 12 Nov. 2019

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Comment from Hotel Management

19 Nov. 2019 by Sunshine Tower Hotel

Dear Guest, Thank you for taking the time to review Sunshine Tower Hotel.

3 out of 5
Didn’t like kids without nappies in the spa or on tables

Posted by on 3 Sep. 2019

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Comment from Hotel Management

5 Sep. 2019 by clare

Hi Bob, Thank you for bringing this to our attention, I have addressed it with the guests you refer to. Kind regards Clare

2 out of 5
I liked the location away from the CBD. I’m renovating at home, so I certainly didn’t expect to pay $145/night, to stay in someone else’s work in progress. If I hadn’t prepaid, I would have preferred to find an alternative. Apart from a stained fluid which leaked from the door closing mechanism, slowly but surely, the room was immaculately clean, but In part very dated. Bed comfortable, hot water hot, Wifi great. Tiling was superb, but the bath had a lot of marks on it. The fridge door opened directly onto the exit door. The TV was on a stand, and directly above it was the wall fixture for it to be mounted on. Staff warm and helpful. Found x2 good breakfast spots nearby, and the gorgeous Munro Martin Park. Overall prefer to warn others, rather than recommend.

Posted by on 15 Aug. 2019

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Comment from Hotel Management

5 Sep. 2019 by clare

Dear Guest Thank you for taking the time to review Sunshine Tower Hotel. The maintenance issues you addressed above have been fixed. Kind regards Clare

Property Features

There's a restaurant on site. WiFi is free in public spaces. Sunshine Tower Hotel offers its guests an outdoor pool and a spa tub. Spa services, a terrace, and tour/ticket assistance are also featured at Sunshine Tower Hotel. Free self parking is available. A complete renovation of Sunshine Tower Hotel was completed in March 2018. This 3-star Cairns hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 7 levels
  • Built in 1991
  • Dining venue
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (5.9 km / 3.7 mi)
  • Train station: Cairns Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Sunshine Tower Hotel offers 56 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchenette
  • In-room dining
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Sunshine Tower Hotel has a restaurant on site.

Room service is available.

Spa Services

  • Manicures and pedicures

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 6:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 6:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited.

  • Staffed front desk
  • Events/parties not allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sunshine Tower Hotel Cairns
  • Sunshine Tower Hotel
  • Sunshine Tower Cairns
  • Sunshine Hotel Cairns
  • Sunshine Tower Hotel Hotel
  • Sunshine Tower Hotel Cairns
  • Sunshine Tower Hotel Hotel Cairns

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.