"1. Room smelt liked cigarette 2. Spa bath didn’t work had to get fixed 3. Tv in room didn’t work 4. Fan in lounge room didn’t work 5. Coffee machi ... " More
Flat-screen TVs with cable channels are featured in all 138 rooms, and you can enjoy balconies, WiFi, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Ceiling fans, safes, and hair dryers are also available.
A relaxing visit to Exclusive Spa can include hot stone massages, prenatal massages, aromatherapy, and hydrotherapy along with access to the mud bath. The restaurant, Lime & Pepper Restaurant, is open for breakfast, lunch, and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the onsite gym, outdoor tennis court, and spa tub. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle.
With a stay at this 5-star Palm Cove resort, you'll be 13.3 km (8.3 mi) from Great Barrier Reef.
12 May 2022 by Guest services
Dear Tim, thank you for your feedback. We are sorry to hear you encountered some issues during your stay. However, we are pleased to hear that issues with the spa were corrected. We look forward to the opportunity to welcome you back for a better experience.
18 Apr. 2022 by Guest services
Thank you for your great review!
10 Apr. 2022 by Guest services
Thank you for your great review, I'm glad to see you found our pool choices pleasant!
10 Apr. 2022 by Guest services
Thank you for your lovely review!
4 Mar. 2022 by Jess
Dear George, Thank you so much for taking the time to complete a review, we are so glad to hear you enjoyed your stay at Peppers Palm Cove! We love receiving positive feedback, especially about our team. I will be sure to pass on your kind words about Dexter to him and his colleagues. Thank you once again and we look forward to welcoming you back to the property again in the future. Regards, Jess Jackson Front Office Manager
15 Dec. 2021 by Guest Relations
Thank you for the review! We hope to see you again soon.
9 Dec. 2021 by Guest Relations
Thank you for taking the time to tell us about your experience at the Peppers Beach Club & Spa Palm Cove. I am sorry that the room did not meet your expectations. We are currently working on options for refurbishment to the rooms and hope to welcome you back again in the near future!
Peppers Beach Club and Spa - Palm Cove offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. A children's pool, a fitness center, and spa services are also featured at the luxury Peppers Beach Club and Spa - Palm Cove. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Cairns resort is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Free self parking , Valet parking (surcharge)
Peppers Beach Club and Spa - Palm Cove offers 138 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and hair dryers. In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Lime & Pepper Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. All Ocean room types have stair access only.
Peppers Beach Club and Spa - Palm Cove offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
