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Cairns Coconut Holiday Resort

3.5-star property
23-51 Anderson Road, Woree, QLD 1800 796 370
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4.7 out of 5
Exceptional!
See all 316 wotif Reviews

"The room was nice and well laid out. The staff were really friendly and helpful. Would definitely come back. " More

By a verified traveller on Fri 21 Apr 2023

Points Of Interest

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Hotel Description

A family-friendly stay in Cairns awaits you at Cairns Coconut Holiday Resort. You'll be within a 15-minute walk of Cairns Golf Club and 2 km (1.3 mi) from Dinden Conservation Park. Highlights at this aparthotel include 2 outdoor swimming pools, a free water park, and a restaurant.

You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a sitting area, and a coffee/tea maker. A kitchen comes equipped with a refrigerator and a stovetop, and room service is also available. A ceiling fan, a hair dryer, and an iron/ironing board are also available. Weekly housekeeping is available.

For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the gym, outdoor tennis court, and waterslide as well as access to mini golf. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. There's also free self parking, along with the convenience of an area shuttle.

With a stay at this 3.5-star Woree aparthotel, you'll be 7.5 km (4.6 mi) from Cairns Esplanade.

Tropical Ensuite Cabin - a queen bed, set of bunks and a pullout mattress

Bed Count 3 Twin Beds Maximum Occupancy 5 Max
AU$136* Per night/room 5 Jun. - 6 Jun.

Luxury Condo, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Deluxe Condo, 3 Bedrooms, Pool Access, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Three Bedroom Skyview Condo

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 2 Bedrooms (Spa Villa)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Villa, 2 Bedrooms - queen bed, bunks, single bed and sofa bed

Bed Count 5 Twin Beds Maximum Occupancy 8 Max

Cairns Coconut Holiday Resort ratings based on 316 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cairns Coconut Holiday Resort

Everyone (125) Couples (17) Family (147)
5 out of 5

Posted by on 28 Apr. 2023

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Comment from Hotel Management

19 May 2023 by Richard

Thank you for the 5 stars, its appreciated.

5 out of 5
The room was nice and well laid out. The staff were really friendly and helpful. Would definitely come back.

Posted by on 21 Apr. 2023

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Comment from Hotel Management

23 Apr. 2023 by Richard

Thank you for the feedback, its appreciated!

4 out of 5
Was great overall few small things, but that's everywhere lol

Posted by on 17 Apr. 2023

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Comment from Hotel Management

17 Apr. 2023 by Richard

Thanks for the feedback, its appreciated.

5 out of 5
Good place, lots to do

Posted by on 16 Mar. 2023

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Comment from Hotel Management

20 Mar. 2023 by Richard

Hi Megan, Thanks for the great feedback, its appreciated !!

3 out of 5

Posted by on 12 Mar. 2023

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Comment from Hotel Management

2 Apr. 2023 by Richard

Thanks for the feedback, its appreciated.

5 out of 5

Posted by on 21 Jan. 2023

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Comment from Hotel Management

7 Mar. 2023 by Richard

Thanks for the feedback, its appreciated !

2 out of 5
My daughter stood on broken glass near the water slide, so she couldn't swim that day. Got charged extra fees and had noisy neighbours. Would have liked to have been compensated for my daughters foot.

Posted by on 15 Jan. 2023

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Comment from Hotel Management

16 Jan. 2023 by Ingenia Holidays

Hi James, Thank you for taking the time to provide us with your feedback after your recent stay at Cairns Coconut.We're sorry to see you had a less-than-exceptional experience at our park. We are always disappointed to let our guests down and that we missed the mark. We do appreciate your feedback so we can improve and achieve the high standard we aim to maintain.Warm Regards,Ingenia Holidays

5 out of 5

Posted by on 8 Jan. 2023

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Comment from Hotel Management

7 Mar. 2023 by Richard

Thanks for the feedback, its appreciated !

5 out of 5

Posted by on 16 Dec. 2022

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Comment from Hotel Management

10 Mar. 2023 by Richard

Thanks for the 5 stars !!

4 out of 5
The facility was very tidy & clean. Staff at reception friendly & helpfull.

Posted by on 7 Dec. 2022

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Comment from Hotel Management

8 Dec. 2022 by Richard

Hi Matthew, Thanks for leaving us a review, its appreciated.

About the Cairns Coconut Holiday Resort

Location 23-51 Anderson Road, Woree, QLD 4868

Property Features

Cairns Coconut Holiday Resort offers its guests a complimentary water park, 2 outdoor swimming pools, an outdoor tennis court, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Cairns Coconut Holiday Resort. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cairns aparthotel.

  • 125 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 2
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 1
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Train station: Cairns Station (6.8 km / 4.2 mi)
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Cairns Coconut Holiday Resort offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators and stovetops. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 42-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • In-room kitchen
  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Stove
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Food & Drink

Cairns Coconut Holiday Resort has a restaurant on site.

Late night fare is available from room service (during limited hours).

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Coconut Holiday Resort
  • Coconut Holiday Resort
  • Cairns Coconut Holiday Resort Woree
  • Cairns Coconut Holiday Woree
  • Cairns Coconut Holiday Woree
  • Cairns Coconut Holiday Resort Woree
  • Cairns Coconut Holiday Resort Aparthotel
  • Cairns Coconut Holiday Resort Aparthotel Woree

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.