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4.4 out of 5

"bit far from city center " More

By a verified traveller on Mon 11 Mar 2024

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Hotel Description

At Cairns City Palms you'll be within just a 15-minute stroll of Cairns Performing Arts Centre and Muddy's Playground. Highlights at this motel include an outdoor swimming pool and dryers.

This business-friendly motel offers free WiFi in public areas, a business center, and concierge services. Added amenities include a free manager's reception, a snack bar/deli, and coffee/tea in a common area. There's also the convenience of limited parking.

Places within a 30-minute walk of this 4-star Cairns North motel include Cairns Central Shopping Centre and Cairns Night Markets.

Superior King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$120* Per night/room 2 Apr. - 3 Apr.

One-Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Two-Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin or Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Cairns City Palms ratings based on 98 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cairns City Palms

Everyone (62) Couples (15) Family (11)
3 out of 5
bit far from city center

Posted by on 11 Mar. 2024

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5 out of 5
Only stayed one night but very happy. Great price. Very clean. Friendly staff. Will definitely stay again! Thank you

Posted by on 11 Mar. 2024

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4 out of 5

Posted by on 11 Mar. 2024

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5 out of 5
Pleasant Stay

Posted by on 11 Mar. 2024

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4 out of 5

Posted by on 22 Feb. 2024

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5 out of 5
Staff were very friendly

Posted by on 21 Feb. 2024

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5 out of 5
Clean comfortable accommodation

Posted by on 19 Feb. 2024

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5 out of 5
Liked the dried flower arrangement

Posted by on 16 Feb. 2024

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5 out of 5
See above ratings

Posted by on 4 Feb. 2024

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5 out of 5
I’ve stayed in quite a few motels over the years in Cairns and this haven is the best in all my experiences. So clean, roomy, friendly staff, easily accessible and close to all you need as a guest and visitor to Cairns. It will now be my first preference for life! Well done all! RC

Posted by on 31 Jan. 2024

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Property Features

There's a snack bar/deli on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Cairns City Palms. This 4-star Cairns motel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 2 levels
  • Built in 1980
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Cairns Station (2.1 km / 1.3 mi)

Room Amenities

Cairns City Palms offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Clothes dryer
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

The motel hosts a free manager's reception daily.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3 AM

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 9 PM can use the exterior telephone located at the reception entry for check-in assistance.

The front desk at this property is open daily from 7 AM - 9 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

  • No lifts
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns City Palms Motel Cairns North
  • Cairns City Palms Aparthotel
  • Cairns City Palms Cairns North
  • Cairns City Palms Motel
  • Cairns City Palms Cairns North
  • Cairns City Palms Motel Cairns North

You should know

  • Alcohol isn't served at Cairns City Palms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.