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4.5 out of 5

"It was really good. Good hospitality nice people.for sure i will stay there when going back down to cairns. " More

By a verified traveller on Sat 28 Nov 2020

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Hotel Description

At Cairns City Palms you'll be within just a 15-minute stroll of Cairns Performing Arts Centre and Muddy's Playground. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

All 33 rooms feature flat-screen TVs with cable channels, and you can enjoy free local calls, ceiling fans, and safes. Refrigerators and microwaves make in-room dining convenient. Premium bedding and down comforters invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Hair dryers, irons/ironing boards, and desks are also available.

This business-friendly motel offers free WiFi in public areas, concierge services, and a garden. Added amenities include a free manager's reception, a snack bar/deli, and coffee/tea in a common area. There's also the convenience of limited parking.

Places within a 30-minute walk of this 4-star Cairns North motel include Cairns Central Shopping Centre and Cairns Night Markets.

Superior King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$86* Per night/room 8 Mar. - 9 Mar.

One-Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Two-Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin or Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Cairns City Palms ratings based on 47 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cairns City Palms

Everyone (36) Couples (3) Family (6)
5 out of 5
It was really good. Good hospitality nice people.for sure i will stay there when going back down to cairns.

Posted by on 28 Nov. 2020

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Comment from Hotel Management

26 Jan. 2021 by Mark

Hi Ashley, I am so pleased that you enjoyed your stay with us! We look forward to welcoming you back in the future. All the best for the year ahead. Best Regards, Mark

4 out of 5
All good friendly and able to help Close to airport

Posted by , from Wallumbilla on 24 Nov. 2020

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5 out of 5
Very clean and effort clearly put into making it a nice stay.

Posted by on 24 Jan. 2020

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Comment from Hotel Management

2 Feb. 2020 by Chris J

Hello, We all thank you so much for your feedback, love to see you again staying with us sometime in the future. Regards, Cairns City Palms Team

5 out of 5

Posted by on 7 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Reception Team

Hello, Thank you for the great score! We loved to know you enjoyed your stay with us at Cairns City Palms.

4 out of 5

Posted by on 7 Oct. 2019

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Comment from Hotel Management

14 Oct. 2019 by Angela | Front Office Manager

Hello Anonymous, A big thank you from the management and our staff! We are very pleased you have enjoyed your stay.

4 out of 5
as described on wotif. tile floors in room with fan and air conditioner

Posted by on 5 Oct. 2019

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Comment from Hotel Management

6 Oct. 2019 by Angela | Front Office Manager

Hello Anonymous, Thank you for the great review! We are happy to hear we met your expectations. We look forward to your next visit with us.

5 out of 5

Posted by on 6 Aug. 2019

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Comment from Hotel Management

8 Aug. 2019 by Angela | Front Office Manager

Hello Anonymous, thank you for the great score!

5 out of 5
This was probably the best value I have ever received from a motel. The customer service and facilities were amazing for the price. Highly recommend this place to anyone and would definitely stay again.

Posted by on 11 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Angela | Front Office Manager

Hello, It is great to read that you enjoyed your stay and we would love to welcoming you again here at Cairns City Palms!

4 out of 5
Place is clean and tidy. Staff are pleasant. Bed was very comfortable

Posted by on 5 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by Angela | Front Office Manager

Hello Anonymous, Thank you for staying with us, we are glad you enjoyed your stay with us! We are doing our best to make sure the cleaning team and the front office staff delivers an excellent service at all times with focus on detail and professionalism.

5 out of 5
Good size apartment for our family of four. All bedrooms, kitchen and lounge had heaps of space and were well appointed. We fealt comfortable during our stay. A little bit of road noise in the morning as we stayed in the end unit closest to the road.

Posted by on 9 May 2019

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Comment from Hotel Management

11 May 2019 by Angela | Front Office Manager

Hello Anonymous, We are glad you liked the spaces in the room, the family apartment offers a full kitchen with living room and 2 different bedrooms with one bathroom. Perfect for a family of 4! I am sorry to hear that you found the apartment noisy in the morning, we will ensure to offer you in the quieter area next time vising Cairns.

Property Features

There's a snack bar/deli on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Cairns City Palms. A complete renovation of Cairns City Palms was completed in June 2016. This 4-star Cairns motel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 2 levels
  • Built in 1980
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Limited onsite parking , Free parking nearby

Transport

  • Airport: Cairns Intl. Airport (CNS) (5.3 km / 3.3 mi)
  • Train station: Cairns Station (2.1 km / 1.3 mi)

Room Amenities

Cairns City Palms offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. This Cairns motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Kitchenware
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

The motel hosts a free manager's reception daily.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3 AM

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 9 PM can use the exterior telephone located at the reception entry for check-in assistance.

The front desk at this property is open daily from 7 AM - 9 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.00 per night.
  • Cribs (infant beds) are available for AUD 5 per night.

Pet Policy

  • Pets and service animals are not allowed at Cairns City Palms

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • No lifts
  • Parking height restrictions apply
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5 per night
  • Rollaway bed fee: AUD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns City Palms Motel Cairns North
  • Cairns City Palms Aparthotel
  • Cairns City Palms Cairns North
  • Cairns City Palms Motel
  • Cairns City Palms Cairns North
  • Cairns City Palms Motel Cairns North

You should know

  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Cairns City Palms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.