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4.1 out of 5

"Pleasant place to stay. Central to Cairns business area " More

By a verified traveller on Thu 21 Oct 2021

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Hotel Description

Mantra Esplanade puts you in the center of Cairns, 0.4 km (0.3 mi) from Cairns Esplanade and 0.2 km (0.1 mi) from Esplanade Lagoon. Highlights at this hotel include an outdoor swimming pool and in-room balconies.

You can enjoy TVs with cable channels, and all 120 soundproofed rooms feature WiFi, coffee/tea makers, and safes. Additionally, refrigerators, hair dryers, and phones are available. Weekly housekeeping is available.

This smoke-free hotel offers a fitness center, a business center, and a 24-hour front desk. Additionally, you'll find WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

You'll be 0.3 km (0.2 mi) from Reef Hotel Casino and 0.8 km (0.5 mi) from Cairns Central Shopping Centre with a stay at this 4-star Cairns Central Business District hotel.

Hotel Room City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$178* Per night/room 12 Dec. - 13 Dec.

1 Bedroom City View Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Room Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

3 Bedroom Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

2 Bedroom City View Dual Key

Bed Count 2 King Beds Maximum Occupancy 5 Max

2 Bedroom Ocean View Dual Key

Bed Count 2 King Beds Maximum Occupancy 5 Max

Mantra Esplanade ratings based on 204 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Esplanade

Everyone (150) Business (3) Couples (24) Family (23)
4 out of 5
Pleasant place to stay. Central to Cairns business area

Posted by on 21 Oct. 2021

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Comment from Hotel Management

25 Oct. 2021 by Front Office Manager

Thank you for taking the time to provide a review after your stay at Mantra Esplanade in Cairns. We are pleased to hear you had a pleasant stay with us in our central location and look forward to welcoming you back one day in the future. Kind Regards Leah Sullivan Front Office Manager

3 out of 5
Great location, friendly staff. Very run down, old rooms. Free parling couldnt be utilised due to height restrictions. Sea view was more sea glimpses.

Posted by on 6 Oct. 2021

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Comment from Hotel Management

7 Oct. 2021 by Front Office Manager

Thank you Annette, for taking the time to post a review after your stay at Mantra Esplanade in Cairns. We are pleased you liked the great location and friendly staff. We are currently in the process of a number of refurbishments to the hotel. Kind Regards Leah Sullivan Front Office Manager

4 out of 5
Very good location

Posted by on 4 Oct. 2021

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Comment from Hotel Management

7 Oct. 2021 by Front Office Manager

Thank you for taking the time to provide a review after your stay at Mantra Esplanade in Cairns. We are pleased to hear you enjoyed your time with us at our very good location and look forward to welcoming you back one day in the future. Kind Regards Leah Sullivan Front Office Manager

5 out of 5
Close to amenities and the staff were very helpful and friendly

Posted by on 12 Sep. 2021

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Comment from Hotel Management

13 Sep. 2021 by Front Office Manager

Thank you for taking the time to provide a review after your stay at Mantra Esplanade. We are pleased to hear you enjoyed your time with us and look forward to welcoming you back one day in the future. Kind Regards Leah Sullivan Front Office Manager

5 out of 5
The staff are wonderful efficient and friendly.

Posted by on 23 Aug. 2021

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Comment from Hotel Management

30 Aug. 2021 by Front Office Manager

Thank you for taking the time to provide a review after your stay at Mantra Esplanade in Cairns. We are pleased to hear you enjoyed your time with us and the staff were wonderful, efficient and friendly. We look forward to welcoming you back one day in the future. Kind Regards Leah Sullivan Front Office Manager

5 out of 5
Were unable to check into hotel due to Covid, wanted to change booking however cancellation policy did not allow a change to be made. Who determines the cancellation/ change policy?

Posted by on 10 Aug. 2021

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Comment from Hotel Management

23 Aug. 2021 by Front Office Manager

Thank you for taking the time to post feedback on your booking. Accor has been allowing date changes and cancellations due to Covid. When you book through a 3rd party you are also bound by their terms and conditions. You are best to speak to the online website you booked with. Kind Regards Leah Front Office Manager

4 out of 5
Great location close to the city and restaurants. Ask for an ocean view room.

Posted by on 3 Aug. 2021

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Comment from Hotel Management

5 Aug. 2021 by Front Office Manager

Thank you for taking the time to provide a review after your stay at Mantra Esplanade in Cairns. We are pleased to hear you enjoyed our great location in the heart of the Cairns Esplanade. We look forward to welcoming you back one day in the future. Kind Regards Leah Sullivan Front Office Manager

5 out of 5
Mantra Esplanade was a great place to stay. Lovely room, friendly staff and excellent location.

Posted by on 26 Jul. 2021

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Comment from Hotel Management

27 Jul. 2021 by Front Office Manager

Thank you for taking the time to provide a review after your stay at Mantra Esplanade. We are pleased to hear you had a great stay in a lovely room. It is pleasing to hear the staff were friendly and you liked our excellent location. Kind Regards Leah Sullivan Front Office Manager

4 out of 5
Good spacious room. Nice size balcony. SPACE!

Posted by on 17 Jul. 2021

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Comment from Hotel Management

27 Jul. 2021 by Front Office Manager

Thank you for taking the time to provide a review after your stay at Mantra Esplanade. We are pleased to hear you enjoyed a good, spacious room and the nice sized balcony. We hope to see you again one day. Kind Regards Leah Sullivan Front Office Manager

3 out of 5

Posted by on 10 Jul. 2021

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Comment from Hotel Management

27 Jul. 2021 by Front Office Manager

Thank you for taking the time to post a review after your stay at Mantra Esplanade in cairns. We do hope you enjoyed your time in Tropical North Queensland. Kind Regards Leah Sullivan Front Office Manager

Property Features

Mantra Esplanade offers its guests an outdoor pool and a fitness center. WiFi is available in public spaces for a fee. You'll find a business center on site. A terrace, tour/ticket assistance, and barbecue grills are also featured at Mantra Esplanade. Limited free parking is available on a first-come, first-served basis. This 4-star Cairns hotel is smoke free.

  • 120 guestrooms or units
  • 7 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Cairns Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Mantra Esplanade offers 120 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Cable television is provided. Bathrooms include shower/tub combinations and hair dryers. This Cairns hotel provides wireless Internet access for a surcharge. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per 24-hour period (rates may vary)
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Esplanade
  • Mantra Esplanade Aparthotel
  • Mantra Esplanade Aparthotel Cairns
  • Mantra Esplanade Cairns
  • Mantra Esplanade Cairns Hotel Cairns
  • Mantra Esplanade Hotel Cairns
  • Mantra Esplanade Resort Cairns
  • Mantra Esplanade Hotel
  • Mantra Esplanade Hotel
  • Mantra Esplanade Cairns
  • Mantra Esplanade Hotel Cairns
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.