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Crystalbrook Riley

Where to?

Dates

May 2026

June 2026

Sea Bath Panoramic King | View from room

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Free Wi-Fi
Air-conditioning
Gym

includes taxes & fees

24 Apr - 25 Apr

Explore the area

131-141 Esplanade, Cairns, QLD, 4870

Place, Cairns Esplanade
‪1 min walk‬
Place, Esplanade Lagoon
‪8 min walk‬
Place, Cairns Central Shopping Centre
‪11 min walk‬
Airport, Cairns, QLD (CNS-Cairns Intl.)
‪9 min drive‬

Room options

Premium bedding, in-room safe, desk, blackout curtains

Resort King

Exceptional

Resort view
32 sq m
Sleeps 3
1 King Bed

Urban King

Excellent

City view
32 sq m
Sleeps 3
1 King Bed

Urban Twin

Exceptional

City view
32 sq m
Sleeps 3
2 Single Beds

Resort Twin

Very good

Resort view
32 sq m
Sleeps 3
2 Single Beds

Sea King

Exceptional

Sea view
32 sq m
Sleeps 3
1 King Bed

Panoramic Sea King

Wonderful

Sea view
30 sq m
1 bedroom
Sleeps 2
1 King Bed

Family Sea

Exceptional

Sea view
64 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Single Beds

Family Urban

City view
64 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Single Beds

Family Resort

Exceptional

Resort view
64 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Single Beds

Urban Panoramic King

Exceptional

1 bedroom
Sleeps 2
1 King Bed

Sea Bath Panoramic King

Very good

Sea view
1 bedroom
Sleeps 2
1 King Bed

Resort Suite

Resort view
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Sea Suite

Sea view
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Urban Suite

City view
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Resort Double Double

1 bedroom
Sleeps 4
2 Double Beds

Riley Suite

Ocean view
2 bedrooms
Sleeps 5
2 King Beds and 1 Single Sofa Bed

About the area

Cairns

A luxury stay in the heart of Cairns awaits you at Crystalbrook Riley. Within steps you'll find Cairns Esplanade and Cairns Central Shopping Centre within a 15-minute stroll. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Paper Crane, serves Asian cuisine and is open for breakfast, lunch and dinner. Paper Crane Pool Side is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy the outdoor swimming pool, 24-hour gym, pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .Near this 5-property class Cairns Central Business District hotel, you'll find Reef Fleet Terminal.

What's nearby

Cairns Esplanade - 1 min walk - 0.1 km
Esplanade Lagoon - 8 min walk - 0.7 km
Cairns Central Shopping Centre - 11 min walk - 1.0 km
Cairns Marlin Marina - 11 min walk - 1.0 km
Reef Fleet Terminal - 13 min walk - 1.1 km

Getting around

Cairns Station - 19 min walk
Cairns, QLD (CNS-Cairns Intl.) - 10 min drive

Restaurants

‪Muddy's Cafe - ‬4 min walk
‪Atrium - ‬3 min walk
‪Moku Bar + Grill - ‬6 min walk
‪Villa Romana - ‬6 min walk
‪La Pizza - ‬6 min walk

About this property

Crystalbrook Riley

Crystalbrook Riley offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 6 meeting rooms available. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Crystalbrook Riley. For a fee, parking is available.

This 5-star Cairns hotel is smoke free.

311 guestrooms or units

7 levels

2 buildings

2 bars or lounges

Built in 2018

Cabanas by the pool (surcharge)

Poolside lounge chairs

Charging station for electric cars

Breakfast available (surcharge)

Dry cleaning

Front desk (24 hours)

Express check-out

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Pool or billiards table

Garden

Lift

No smoking on site

Water dispenser

Bar by the pool

Dining venue

Crystalbrook Riley offers 311 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels, first-run films and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.

Similar properties

Pool
Spa
Free Wi-Fi
Restaurant

includes taxes & fees

26 Apr - 27 Apr

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Parking on site (AUD 20 per day)
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 6:30 AM to 10 AM for a fee: AUD 42 for adults and AUD 21 for children
2 bars/lounges
A poolside bar
A restaurant

Restaurants on site

Calypso Club
Paper Crane
Paper Crane Pool Side
Rocco

Things to do

24-hour gym
Bicycle rentals
Bicycle storage
Billiards/pool table
Full-service spa
Outdoor pool

Family friendly

Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

6 meeting rooms

Outdoors

Garden
Pool cabanas (surcharge)
Pool loungers

Full-service spa

5 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

2 buildings
7 floors
At least 80% of food locally-sourced
Built in 2018
Double-glazed windows
Eco-friendly cleaning products used
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

2 private bathrooms
Dressing gowns
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

55-inch flat-screen TV with digital channels
First-run films
IPod dock
Netflix

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Mobile key entry
Phone
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:

Full-service spa

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for AUD 60.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately AUD 42 for adults and from AUD 21 for children
Self-parking fee: AUD 20.00 per day
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: AUD 60.0 per day
Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

Pool access available from 7 AM to 9 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riley Crystalbrook Collection Resort Cairns

Riley Crystalbrook Collection Resort

Riley Crystalbrook Collection Cairns

Riley Crystalbrook Collection

Riley a Crystalbrook Collection Resort

Crystalbrook Riley Hotel

Crystalbrook Riley Cairns

Crystalbrook Riley Hotel Cairns

Riley a Crystalbrook Collection Resort

Frequently asked questions

What is the cancellation policy at Crystalbrook Riley?

Crystalbrook Riley offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crystalbrook Riley?

As of 20 Apr 2026, prices found for a 1-night stay for 2 adults at Crystalbrook Riley on 24 Apr 2026 start from AU$212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crystalbrook Riley?

Yep, Crystalbrook Riley has a self car park for AUD 20.00 per day. A self car park is also available, for a fee.

Are there any beaches close to Crystalbrook Riley?

The closest beach to Crystalbrook Riley is Yorkeys Knob Beach (11.5 km).

Is there a spa on site at Crystalbrook Riley?

Yep, there is an onsite spa at Crystalbrook Riley. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Crystalbrook Riley have a pool?

Yep, and guests love it! Crystalbrook Riley has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 7 AM to 9 PM.

What luxury perks are available at Crystalbrook Riley?

Crystalbrook Riley features a full-service spa, an outdoor pool and 2 bars.

What makes Crystalbrook Riley a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crystalbrook Riley.

Does Crystalbrook Riley serve breakfast?

Yeah, full brekkie is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Crystalbrook Riley?

No, Crystalbrook Riley does not offer an airport shuttle service.

Is there a bar or restaurant at Crystalbrook Riley?

Yep, they've got a poolside bar and an onsite restaurant that serves Asian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crystalbrook Riley?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Crystalbrook Riley?

No, only service animals are allowed.

Crystalbrook Riley Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

6/10 Okay

Tony

9 Mar 2026

There was a strong mildew odour coming from the air conditioner. We had to open the door to breathe fresh air. The air conditioner needs cleaning and is a health hazard. Otherwise very happy with this place.

Stayed 1 night in Mar 2026

10/10 Excellent

Brunie

28 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Love it

Stayed 2 nights in Feb 2026

6/10 Okay

Paul

Business traveller, Travelled with partner

14 Feb 2026

Liked: Cleanliness, amenities

Disliked: Property conditions & facilities

Staff were fine. Room was nice and ammenties great. Room though has strong wet mould smell that my wife and i didnt like at all. That was dissapointing as u felt u wanted to get out of the room.

Stayed 1 night in Feb 2026

6/10 Okay

Janet

Travelled with partner

4 Feb 2026

Liked: Cleanliness

Room and hallway all smeleed very mouldy and musty. The standard of inclusions in the bar fridge was tragic and aimed at travellers from overseas that don't know our brands and prices. Have stayed at many Crystalbrooks - in CNS Bailey is better than Riley and Flynn.

Stayed 1 night in Feb 2026

10/10 Excellent

Alexia Jayne

Travelled with family

20 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 - Absolutley amazing stay - staff were perfect - everything was clean and neat and pool was also clean and wasnt over run with guests - could have afew more lounges around the pool but then again you dont want it to crowded room service was a bit $$ for the serving sizes but taste made up for that 100% I wouldnt stay anywhere else

Stayed 3 nights in Jan 2026

10/10 Excellent

Michael, Dudley Park

19 Jan 2026

Stayed 1 night in Jan 2026

10/10 Excellent

Jignesh

Travelled with partner

17 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very good experience

Stayed 2 nights in Jan 2026

10/10 Excellent

Nicola

Travelled with partner

17 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms spacious and very clean, new towels each day and air conditioning amazing. We stayed in the tower.

Stayed 5 nights in Jan 2026

10/10 Excellent

Jeffrey

17 Jan 2026

Stayed 1 night in Jan 2026

2/10 Terrible

Adrian

12 Jan 2026

Liked: Cleanliness

The hotel itself is very nice, well maintained, and visually appealing. The staff was courteous and did attempt to assist during my stay. Unfortunately, I experienced an issue with the room that ultimately shortened my visit. Due to the tropical climate, there was a noticeable musty odor in the room, which was uncomfortable, particularly as I use a sleep apnea machine while sleeping. I had originally booked three nights but decided to check out after the first night. I spoke with hotel staff and was shown three alternative rooms; however, the same odor was present in each one. The staff mentioned that the smell might be related to recently replaced carpeting. From my experience with extensive travel, it seemed more consistent with humidity or ventilation challenges. Additionally, the air conditioning would not go below 21°C, which may have contributed to the issue. While the property itself is lovely, the room conditions made my stay less comfortable than expected. I appreciate the efforts of the staff and hope this feedback is helpful for future improvements.

Stayed 3 nights in Jan 2026

8/10 Good

Wade

10 Jan 2026

Liked: Cleanliness, property conditions & facilities

Overall, enjoyable, but a bit too expensive. Particularly good breakfast buffet - but rather expensive. The breakfast buffet is quite similar but actually slightly better at Crystalbrook Bailey, where it's also significantly cheaper. Room had an okay view but was only a few floors up, so it was more of trees than of the ocean. No road noise at all, surprisingly - good sound insulation. Never heard anything from surrounding rooms either. The bathroom tended to flood when the shower was used - looks like the floor simply doesn't slope towards the drain, so water easily creeps out of the shower and all over the bathroom floor. Ventilation was also poor so condensation formed on the air-conditioned walls and countertop, making everything damp. Kinda gross. The floor to ceiling windows were nice, but the odd shape of the room made its layout awkward and meant there wasn't a lot of counter space nor seating. The bathroom had almost no counter space.

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin, ULLADULLA

6 Jan 2026

Stayed 10 nights in Dec 2025

10/10 Excellent

Fulvio

Travelled with partner

4 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Paper Crane was terrific and well run. CC’s was still outstanding how it is run which is very Professional. A huge appreciation to Francisco as he Welcomed both my wife and myself with Great Professionalism. As soon as the bags were out of the Uber he was wheeling them in and then help check us in. Now that’s Great Service. Crystalbrook Riley ……. Fantastic!

Stayed 7 nights in Dec 2025

10/10 Excellent

Joseph

4 Jan 2026

Stayed 5 nights in Dec 2025

6/10 Okay

Phillip

2 Jan 2026

Liked: Staff & service, amenities

I've stayed here multiple times. On this occasion the room was tired, carpets were stained badly, No longer presented as a 5 star resort it once was.

Stayed 2 nights in Dec 2025

6/10 Okay

Pauline

Travelled with partner

31 Dec 2025

On two occasions staff came into our room without knocking on the door first! Very unprofessional. Paper Crane would have to have the worst breakfast buffet we’ve ever had. For a hotel that calls it self 5 stars it’s a big disappointment. Will not be returning

Stayed 4 nights in Dec 2025

10/10 Excellent

Jie

30 Dec 2025

Stayed 2 nights in Dec 2025

8/10 Good

Rianna

28 Dec 2025

The room was I’m

Stayed 2 nights in Dec 2025

6/10 Okay

Zurya

28 Dec 2025

Stayed 3 nights in Dec 2025

10/10 Excellent

John

27 Dec 2025

Stayed 3 nights in Dec 2025

10/10 Excellent

chen

27 Dec 2025

Stayed 5 nights in Dec 2025

10/10 Excellent

Todd

26 Dec 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Gordon, New York

Travelled with partner

26 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean was clean and spacious. The staff was helpful . The location was within walking distance of the restaurants and port.

Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda

26 Dec 2025

Liked: Cleanliness, staff & service, amenities

Great views

Stayed 1 night in Dec 2025

10/10 Excellent

Alessandro, LEXINGTON

24 Dec 2025

Stayed 2 nights in Dec 2025

Crystalbrook Riley

Photo gallery for Crystalbrook Riley

Reviews

Popular amenities

Explore the area

Room options

View all photos for Resort King

Resort King

View all photos for Urban King

Urban King

View all photos for Urban Twin

Urban Twin

View all photos for Resort Twin

Resort Twin

View all photos for Sea King

Sea King

View all photos for Panoramic Sea King

Panoramic Sea King

View all photos for Family Sea

Family Sea

View all photos for Family Urban

Family Urban

View all photos for Family Resort

Family Resort

View all photos for Urban Panoramic King

Urban Panoramic King

View all photos for Sea Bath Panoramic King

Sea Bath Panoramic King

View all photos for Resort Suite

Resort Suite

View all photos for Sea Suite

Sea Suite

View all photos for Urban Suite

Urban Suite

View all photos for Resort Double Double

Resort Double Double

View all photos for Riley Suite

Riley Suite

About the area

Cairns

What's nearby

Getting around

Restaurants

About this property

Crystalbrook Riley

Similar properties

Crystalbrook Flynn

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know