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4.2 out of 5

"Pleasant and helpful staff. Very well located and central to everything. " More

By a verified traveller on Tue 19 Jan 2021

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Hotel Description

At Alassio Palm Cove you'll be 0.1 km (0.1 mi) from Palm Cove Beach and 3.8 km (2.4 mi) from Clifton Beach. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 29 soundproofed rooms feature LCD TVs with digital channels, and you can enjoy balconies or patios, WiFi, and in-room childcare. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Coffee/tea makers, in-room massages, and ceiling fans are also available. Weekly housekeeping is available.

Spend the day at the beach and enjoy the onsite spa tub, kids' swimming pool, and pool loungers. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also the convenience of an airport shuttle.

Places within a 15-minute drive of this 3.5-star Palm Cove hotel include Kewarra Beach and Skyrail Rainforest Cableway.

Studio, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom (Pool View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedrooms, 2 Bathrooms (Pool View)

Bed Count 1 King Bed Maximum Occupancy 5 Max

2 Bedroom, 2 Bathrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom Apartment, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Alassio Palm Cove ratings based on 58 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alassio Palm Cove

Everyone (34) Couples (12) Family (12)
4 out of 5
Pleasant and helpful staff. Very well located and central to everything.

Posted by on 19 Jan. 2021

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4 out of 5
Great location. Very comfortable. So many Restaurants on the doorstep and the beach is opposite.

Posted by on 11 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by Kailey

Thank you for your review. We're glad you enjoyed your stay.

4 out of 5
the unit had plenty of room. was open and airy and very enjoyable. no complaints and were happy with what we got and paid for

Posted by on 24 Oct. 2019

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Comment from Hotel Management

25 Oct. 2019 by Kailey

Thank you for your lovely review. We're so glad you enjoyed your stay and look forward to accommodating you in the future.

4 out of 5
The apartment suited us very well, was well equipped with kitchen needs, was clean and well presented. Loved the pool area and the being right where the “relaxed action” takes place along the street and opposite the beach was great.

Posted by on 16 Oct. 2019

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Comment from Hotel Management

16 Oct. 2019 by Kailey

Thank you for your feedback. We're so please you enjoyed your stay.

4 out of 5

Posted by on 15 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Kailey

Thank you for your review.

4 out of 5
The room we booked was adverttised with a king bed. It was actually 2 single beds pushed together and the zip in the middle was VERY uncomfortable. When asked at reception for a cover for the bed I was told there was nothing available. The spa didn't work. The room was great with great facilities and close to everything.

Posted by , from Melbourne on 2 Oct. 2019

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Comment from Hotel Management

3 Oct. 2019 by Kailey

Hello, Thank you for your feedback. We always appreciate when guests take the time to let us know where they feel we can improve our services.

5 out of 5

Posted by on 25 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by Kailey

Thank you for your lovely review!

5 out of 5

Posted by on 8 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by Kailey

Thank you for your lovely review!

4 out of 5
Great location,and room size,pool or spa not heated having to pay for pool towels

Posted by on 13 Jul. 2019

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Comment from Hotel Management

21 Aug. 2019 by Kailey

Thank you for your feedback

5 out of 5
right on a beautiful beach great place for a holiday

Posted by on 23 Jun. 2019

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Comment from Hotel Management

21 Aug. 2019 by Kailey

We are so glad you enjoyed your stay!

Property Features

Along with a restaurant, there's a coffee shop/café on site. WiFi is free in public spaces. Alassio Palm Cove offers its guests an outdoor pool, a spa tub, and a children's pool. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at Alassio Palm Cove. Free self parking is available. This 3.5-star Cairns hotel is smoke free.

  • 29 guestrooms or units
  • 3 levels
  • Dining venue
  • Coffee shop
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (25.9 km / 16.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Alassio Palm Cove offers 29 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Rooms open to balconies or patios. LCD televisions come with premium digital channels. Bathrooms include showers and hair dryers. This Cairns hotel provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on request.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

Alassio Palm Cove has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Massages on beach

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 30.00 per person (one-way)
  • Airport shuttle fee per child: AUD 30.00 (one-way), (up to 12 years old)
  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alassio Apartment
  • Alassio Apartment Palm Cove
  • Alassio Palm Cove
  • Alassio Palm Cove Hotel Palm Cove
  • Alassio Palm Cove Apartment
  • Alassio Palm Cove Hotel
  • Alassio Palm Cove Palm Cove
  • Alassio Palm Cove Hotel Palm Cove

You should know

  • Alassio Palm Cove offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.