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4.6 out of 5

"Was really pleasant to stay buffeted breakfast was way too expensive " More

By a verified traveller on Tue 04 Sep 2018

Hotel Description

A luxury stay in the heart of Cairns awaits you at Pullman Cairns International. Within just a 10-minute stroll, you'll find popular attractions like Cairns Convention Centre and Reef Fleet Terminal. Highlights at this romantic hotel include a full-service spa, a restaurant and an outdoor swimming pool.

You can enjoy LED TVs with satellite channels, and all 321 rooms feature balconies, WiFi and wired Internet. Minibars provide refreshments, and 24-hour room service is also available. Nice touches include bathrobes and free toiletries. Additionally, coffee/tea makers, free newspapers and safes are available.

A relaxing visit to Vie Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Coco's Restaurant, is open for breakfast, lunch and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the health club, spa tub and sauna. Conference space and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 10-minute walk of this 5-star Cairns Central Business District hotel include Cairns Night Markets and Esplanade Lagoon.

Twin Room, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$150 per night

Standard Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Room, Harbour View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Twin Room, Harbour View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Harbour View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Room, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Pullman Cairns International ratings based on 1,033 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Cairns International

Everyone (590) Couples (325) Business (2) Family (111)
4 out of 5
Good location and views, sauna could have been better

Posted by on 20 May 2019

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4 out of 5
Liked location. Loved the quality of food and creativity of its preparation and presentation.

Posted by on 19 May 2019

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5 out of 5
Excellent. Loved my stay . Fabulous friendly staff and service

Posted by on 3 May 2019

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Comment from Hotel Management

6 May 2019 by Janelle Ward

Dear Guest, We were pleased to read that you enjoyed your stay with us at Pullman Cairns International. We also appreciate you taking the time to provide us with your review and look forward to the opportunity to welcome you back again soon. Kind Regards, Janelle Ward Guests Experience Manager

4 out of 5
It is not new, but comfortable. Staff are friendly. Room was cleaned everyday. Good to eat in.

Posted by on 21 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Janelle Ward

Dear Guest, We were pleased to read that you enjoyed your stay with us at Pullman Cairns International. We also appreciate you taking the time to provide us with your review and look forward to the opportunity to welcome you back again soon. Kind Regards, Janelle Ward Guests Experience Manager

3 out of 5
Air conditioning is old , not strong enough and noisy, everything in the room are old too!

Posted by , from adelaide on 17 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Janelle Ward

Dear Lei, We very much appreciate your comments regarding your stay at the Pullman Cairns International. We appreciate your feedback regarding the hotel requiring a refurbishment and please rest assured we are currently in the planning stages of this process. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Janelle Ward Guest Experience Manager

5 out of 5
Great Stay, lovely staff excellent services from check in to check out!

Posted by on 15 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Janelle Ward

Dear Guest, Thank you for taking the time to provide us with your great feedback and We would love to welcome you back to the hotel so we hope to see you again soon. Kind Regards, Janelle Ward Guests Experience Manager

5 out of 5

Posted by on 14 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Janelle Ward

Dear Guest, I am delighted you enjoyed your stay with us at the Pullman Cairns International Hotel .Thank you for choosing us! I very much hope we have the opportunity to welcome you back again in the future. Kind Regards, Janelle Ward Guests Experience Manager

4 out of 5
Great location, clean room. But need refurbishment, waited for long time for our room to be ready.

Posted by , from Gold Coast Australia on 14 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Janelle Ward

Dear Jasmine, We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. We appreciate your feedback regarding the hotel requiring a refurbishment and please rest assured we are currently in the planning stages of this process. We also are sorry that there was a wait for your room to be ready on your arrival. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

5 out of 5
Great and friendly staff - nothing was too much trouble for them

Posted by on 12 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Janelle Ward

Dear Guest, We are delighted to hear the team was able to create a great experience for you. I will share your kind comments with our team. Thank you for taking the time to provide us with your great feedback and We would love to welcome you back to the hotel so we hope to see you again soon. Kind Regards, Janelle Ward Guests Experience Manager

4 out of 5
Evening entertainment was fabulous. Perfect location when visiting Cairns.

Posted by on 11 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Janelle Ward

Dear Guest, We were pleased to read that you enjoyed your stay with us at Pullman Cairns International. We also appreciate you taking the time to provide us with your review and look forward to the opportunity to welcome you back again soon. Kind Regards, Janelle Ward Guests Experience Manager

About the Pullman Cairns International

Location 17 Abbott Street, Cairns, QLD 4870

Property Features

Pullman Cairns International offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A hot tub, a sauna, and spa services are also featured at the luxury Pullman Cairns International. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Cairns hotel.

  • 1 building
  • 321 guestrooms or units
  • 16 levels
  • Built in 1988
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (7.5 km / 4.7 mi)
  • Train station: Cairns Station (1.4 km / 0.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Pullman Cairns International offers 321 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. LED televisions come with premium satellite channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Cairns hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Bathrooms are partially open
  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Pullman Cairns International has a restaurant serving light fare only.

Coco's Restaurant – This restaurant serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Spa tub in spa
  • Minimum age to access spa is 14
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Cribs (infant beds) are available for AUD 35.0 per stay.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 37 for adults and AUD 18.50 for children (approximately)
  • Fee for in-room wireless Internet: AUD 29.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 29.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 26.50 per 24-hour period (rates may vary)
  • Valet parking fee: AUD 22.00 per day
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 35.0 per stay
  • Rollaway bed fee: AUD 55.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Cairns International Hotel
  • Pullman International Hotel
  • Pullman Cairns International
  • Pullman International
  • Sebel Hotel Cairns
  • The Sebel Cairns Hotel Cairns
  • The Sebel Hotel Cairns

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.