4.2 out of 5

"Bed a bit uncomfortable, a few hard bits under the sheet?? " More

By a verified traveller on Sat 21 Jul 2018

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Hotel Description

At Mango Lagoon Resort & Wellness Spa you'll be 1.2 km (0.8 mi) from Palm Cove Beach and 3.7 km (2.3 mi) from Clifton Beach. Highlights at this hotel include 4 outdoor swimming pools, a full-service spa and free self parking.

Flat-screen TVs with digital channels are featured in all 75 rooms, and you can enjoy free WiFi, coffee/tea makers and ceiling fans. Hairdryers, phones and irons/ironing boards are also available. Weekly housekeeping is available.

A relaxing visit to Doungdee Spa can include deep-tissue massages and Swedish massages along with reflexology and mani/pedis. Plus you'll find free WiFi in public areas and laundry facilities. There's also the convenience of an airport shuttle.

Within a 15-minute drive of this 4-star Palm Cove hotel, attractions include Great Barrier Reef and Skyrail Rainforest Cableway.

Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$119 per night

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

1 Bedroom Courtyard

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 Bedroom Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Courtyard

Bed Count 1 King Bed Maximum Occupancy 5 Max

Mango Lagoon Resort & Wellness Spa ratings based on 235 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mango Lagoon Resort & Wellness Spa

Everyone (105) Couples (79) Family (51)
3 out of 5

Posted by on 28 May 2019

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Comment from Hotel Management

6 Jun. 2019 by Claudey

Thank you for your feedback. We work hard to make our guests stay enjoyable.

5 out of 5
Loved it. Beautiful location and beautiful resort. Was perfect for us. Will definitely stay there again. Thank you 😊

Posted by on 15 May 2019

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Comment from Hotel Management

21 May 2019 by Claudine

Thank you so much for your feedback. We are thrilled you enjoyed your stay and look forward to hosting you again in the near future.

5 out of 5
Spacious apartments, friendly staff with a fab pool area

Posted by on 7 May 2019

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Comment from Hotel Management

10 May 2019 by Claudine

Thank you for your feedback. We work hard to make our guests experience special. We hope to see you again in the near future and wish you all the best.

4 out of 5
Great pools located easy walking distance to the beach and dining, pillows in room weren’t very comfy and the room was pretty small even for a motel room but overall was a good spot to stay

Posted by on 28 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Claudine

Thank you for your feedback, we greatly appreciated and are glad you enjoyed your stay with us.The studio rooms are small as described on the site as 20sqm. The 1 bedroom apartments are large at 81 sqm. Thank you, we wish you well and hope to see you in the near future. Kind regards.

5 out of 5
This hotel is perfect for families,our 2 bedroom courtyard had big rooms with a kitchenette and even little laundry cupboard , three TVs and the best feature is that we could walk straight out our door and into the pool , just perfect. Not far from the street and palm cove is a great little town and so pretty. Only 30mins from cairns and there is coles just 5mins down the road from palm cove. We loved our stay and would highly recommend this hotel.

Posted by on 12 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Claudine

Thank you very much for your feedback, it is appreciated. We are happy you enjoyed your stay and we hope to see you again in the near future.

4 out of 5
We had agreatexperience at mango lagoon and the staff were fantastic thank you to Peter for looking after our requests.

Posted by on 23 Dec. 2018

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Comment from Hotel Management

15 Jan. 2019 by Claudine

Thank you for your feedback.

1 out of 5

Overpriced for the small room

Mosquitoes and sand flies in the bathroom No facial tissues Car parking is hard

Posted by , from Toowoomba on 10 Aug. 2018

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4 out of 5
Second time here. Family friendly so expect early morning noise during school hols, but quiet at night and after hols finished. Also 4 pools means you can usually escape the kids and find a quieter spot. Although meant to be self contained, apartments vary with equipment supplied. A baking dish, couple of salad bowls and a sharp knife would have been appreciated.

Posted by , from SA on 24 Jul. 2018

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4 out of 5
Bed a bit uncomfortable, a few hard bits under the sheet??

Posted by on 21 Jul. 2018

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3 out of 5

It’s ok

Pros: .
Cons: Donna cover on the quilt, was quite dusty in the bath and on kitchen bench. More cookware
Location: Location great
Disappointed with lack of views on from windows, asked for lower ground it was going to be an extra 20 per night. No covers on the quilt just two sheets. Very minimal cook ware to cook with. Looks magic in the photos.

Posted by on 29 Jun. 2018

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About the Mango Lagoon Resort & Wellness Spa

Location 81 - 85 Cedar Road, Palm Cove, QLD 4878

Property Features

Mango Lagoon Resort & Wellness Spa offers its guests 4 the outdoor swimming pools. Public spaces have free WiFi. An area shuttle within 23 km and a round-trip airport shuttle (available 24 hours) are available for a fee. Spa services, a terrace, and tour or ticket assistance are also featured at Mango Lagoon Resort & Wellness Spa. Free self parking is available. This 4-star Palm Cove hotel is smoke free.

  • 75 guestrooms or units
  • 2 levels
  • 6 buildings
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 4
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (25.1 km / 15.6 mi)
  • Property shuttles: Airport shuttle, area shuttle within 23 km, cruise terminal shuttle, and shopping centre shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Mango Lagoon Resort & Wellness Spa offers 75 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This Palm Cove hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (weekly)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 6 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7:30 AM-6 PM
  • Saturday-Sunday: 7:30 AM-3 PM
If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and an access code for key retrieval. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 6 PM
  • Saturday - Sunday: 7:30 AM - 3 PM
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 25 per person (one-way)
  • Airport shuttle fee per child: AUD 12 (one-way)
  • Early check-in fee: AUD 80.00 (subject to availability)
  • Late check-out fee: AUD 80.00 (subject to availability)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mango Lagoon Resort Wellness Spa Palm Cove
  • Mango Lagoon Resort Wellness Spa
  • Mango Lagoon Wellness Spa Palm Cove
  • Mango Lagoon Wellness Spa
  • Mango Lagoon Hotel Wellness
  • Mango Lagoon Resort & Wellness Hotel Palm Cove

You should know

  • Mango Lagoon Resort & Wellness Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.