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4.2 out of 5

"Great location, 3 pools and walking distance to everything " More

By a verified traveller on Thu 13 Feb 2020

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Hotel Description

At Mango Lagoon Resort & Wellness Spa you'll be 1 km (0.6 mi) from Palm Cove Beach and 3.7 km (2.3 mi) from Clifton Beach. Highlights at this aparthotel include 4 outdoor swimming pools, a full-service spa, and free self parking.

You can enjoy an LCD TV with digital channels, and each apartment features free WiFi, a ceiling fan, and a hair dryer. A phone, an iron/ironing board, and free toiletries are also available. Weekly housekeeping is available.

A relaxing visit to Doungdee Spa can include deep-tissue massages and Swedish massages along with reflexology and mani/pedis. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of an airport shuttle.

With a stay at this 3.5-star Palm Cove aparthotel, you'll be 12.3 km (7.7 mi) from Great Barrier Reef.

Budget Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$148* Per night/room 14 Jun. - 15 Jun.

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom Courtyard

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Courtyard

Bed Count 1 King Bed Maximum Occupancy 5 Max

Mango Lagoon Resort & Wellness Spa ratings based on 245 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mango Lagoon Resort & Wellness Spa

Everyone (111) Couples (80) Family (53)
4 out of 5
Great location, 3 pools and walking distance to everything

Posted by on 13 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Matt

Dear Guest, Thank you for taking the time to review your stay. We are very happy you enjoyed your time with us. We hope to welcome you back again soon to Mango Lagoon Resort and Wellness Spa. Kind Regards, Matthew Cork Hotel Manager

4 out of 5
Beautiful gardens, location and aspect. Very spacious.

Posted by on 26 Nov. 2019

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Comment from Hotel Management

28 Nov. 2019 by Sebastien

Thank you for staying with us. Your feedback is greatly appreciated.

4 out of 5

Posted by on 4 Oct. 2019

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Comment from Hotel Management

28 Nov. 2019 by Sebastien

Thank you for staying with us. Your feedback is greatly appreciated.

5 out of 5

Posted by on 22 Sep. 2019

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Comment from Hotel Management

14 Nov. 2019 by Karen

Thank you !

5 out of 5
Very quiet and peaceful with pleasant staff. Pools and common areas were very well kept.

Posted by on 11 Sep. 2019

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Comment from Hotel Management

6 Dec. 2019 by Karen

Thank you for your review, it is very much appreciated and we hope to see you again one day. Karen

2 out of 5

Posted by on 5 Sep. 2019

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Comment from Hotel Management

6 Dec. 2019 by Karen

Dear Anonymous, As we strive to provide the best experience we can, we would appreciate it if you could email or call us with your concerns or advise on what can be improved at our Resort. Thank you. Karen

4 out of 5
Loved the location, a short walk to the esplanade and beach. Bus stop located across the road for easy travel into Cairns. Whilst quite large, the property is well set out and quiet, 4 pools ensure no one feels crowded and the reception staff are accomodating. Recommend requesting a ground floor apartment which have a table and chairs outside, upper levels do not have this because there is no balcony to sit for meals or a drink/coffee etc. Shower is over the bath which is not ideal and does pose a risk for getting in and out, the pillows are substandard but overall the apartment is spacious and comfortable. Would definitely stay here again but ground floor.

Posted by on 3 Sep. 2019

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2 out of 5
Room cramped, no AC working, bathroom vanity front broken, no bowls, broken towel rack. Quite disappointing.

Posted by on 11 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by claudine

Thank you for your feedback. I am terribly sorry, however we are unaware of an AC not working or bathroom vanity being broken. We would appreciate you contacting us so we can inspect the studio room (20sq) in question and rectify any of items described above Thank you

5 out of 5

Posted by on 5 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Claudine

Thank you for your feedback it is very much appreciated and we look forward to welcoming you again in the near future.

4 out of 5

Posted by on 6 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by claudine

Thank you! Your feedback is appreciated. Kind regards Claudine

About the Mango Lagoon Resort & Wellness Spa

Location 81 - 85 Cedar Road, Palm Cove, QLD 4878

Property Features

Mango Lagoon Resort & Wellness Spa offers its guests 4 outdoor swimming pools. Public spaces have free WiFi. An area shuttle within 23 km and an airport shuttle (available 24 hours) are available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at Mango Lagoon Resort & Wellness Spa. Free self parking is available. This 3.5-star Palm Cove aparthotel is smoke free.

  • 75 guestrooms or units
  • 2 levels
  • 6 buildings
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (25 km / 15.6 mi)
  • Property shuttles: Airport shuttle, area shuttle within 23 km, cruise terminal shuttle, and shopping center shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Mango Lagoon Resort & Wellness Spa offers 75 air-conditioned accommodations with hair dryers and irons/ironing boards. 45-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.

  • LCD television
  • Digital channels
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 25 per person (one-way)
  • Airport shuttle fee per child: AUD 12 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mango Lagoon
  • Mango Lagoon Resort & Wellness Spa
  • Mango Lagoon Resort & Wellness Spa Palm Cove
  • Mango Lagoon Wellness Spa
  • Mango Lagoon Wellness Spa Palm Cove
  • Mango Lagoon Hotel Wellness
  • Mango Lagoon Resort & Wellness Hotel Palm Cove
  • Mango Lagoon Resort Wellness Spa Palm Cove
  • Mango Lagoon Hotel Wellness
  • Mango Lagoon Resort & Wellness Hotel Palm Cove
  • Mango Lagoon & Wellness Spa
  • Mango Lagoon Resort & Wellness Spa Palm Cove
  • Mango Lagoon Resort & Wellness Spa Aparthotel
  • Mango Lagoon Resort & Wellness Spa Aparthotel Palm Cove

You should know

  • Mango Lagoon Resort & Wellness Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.