Cairns Southside International Deals & Reviews (Cairns, AUS)

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Cairns Southside International, Cairns, current page

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4.0 out of 5

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See all 281 Wotif Reviews

"It was clean and the service was great. Access to everything needed. And in the middle of it all. " More

By a verified traveller on Fri 13 Mar 2020

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Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

AU$81* Per night/room 9 Aug. - 10 Aug.

Deluxe Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury Suite with Spa Bath

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Master Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

At Cairns Southside International you'll be 3.9 km (2.4 mi) from Cairns Central Shopping Centre and 5 km (3.1 mi) from Cairns Convention Centre. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

All 62 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, DVD players, and coffee/tea makers. Refrigerators, microwaves, and room service make in-room dining convenient. Ceiling fans, safes, and hair dryers are also available. Limited housekeeping is available.

The restaurant, Southside Bar and Grill, serves local cuisine and is open for breakfast and dinner. The motel's own bar/lounge is a nice place to enjoy a drink. Other amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 7 AM and 9 AM. There's also RV/bus/truck parking, along with the convenience of car rentals on site.

Attractions within a 15-minute drive of this 4-star Earlville motel include Cairns Esplanade and Reef Fleet Terminal.

Cairns Southside International ratings based on 281 Verified Reviews

Review Summary

4.0 out of 5 4.0 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Cairns Southside International

5 out of 5

It was clean and the service was great. Access to everything needed. And in the middle of it all.

Posted by Jamey, from Atherton on 13 Mar. 2020

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4 out of 5

Very spacious, clean. Definitely recommend it to family/friends and we will definitely coming back. Thanks 😀

Posted by a verified traveller on 29 Nov. 2019

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Comment from Hotel Management

12 Dec. 2019 by Southside Inn

Hi there, Thank you very much for your feedback, we look forward to seeing our guest return for another wonderful experience.

4 out of 5

I absolutely loved the customer service that I received from the receptionist that was working on the 25/11/19 and then the other receptionist that was working on the 26/11/19. I am sorry I do not know there names but they were both beautiful ladies who provided awesome and friendly customer service. There were a few minor things that could have been better which were the doors that connect to the room next to us, they were quite filthy. There was also a used and dirty looking face washer left in the drain of the shower and the air conditioner in our room is definitely on its way out, we had it on the coldest setting but it did not keep us cool at all, we had to sleep without blankets as we were very hot and bothered because our room was very stuffy. It was really uncomfortable. I would stay again because these things can be easily fixed

Posted by Kloe on 27 Nov. 2019

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Comment from Hotel Management

12 Dec. 2019 by Southside Inn

Hi Kloe, Thank you very much for your review. We appreciate the feedback. We are so happy to hear you had a lovely stay with us and our lovely receptionist could make you feel at home. Our apologies with the room not being up to standard and hope you return to see what changes we have made to housekeeping procedures. Regards,

4 out of 5

Value for money, clean and modern enough for me. Central location. Close to shops etc.

Posted by a verified traveller on 19 Nov. 2019

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Comment from Hotel Management

12 Dec. 2019 by Southside Inn

Thank you for your feedback

3 out of 5

Property is great for parking, good location, overall the motel is OK, but the beds are not confortable

Posted by a verified traveller on 18 Nov. 2019

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Comment from Hotel Management

12 Dec. 2019 by Southside Inn

Good morning, Thank you for taking the time to give us a review. We are in the middle of replacing some of our beds, our apologies if the bed was uncomfortable

3 out of 5

We booked in on Sunday afternoon and left on Tuesday morning. Needed to ask reception about cable channels (which were advertised on this booking site, but were not available). Being Sunday, the notice on the door said reception would be open from 4pm -9pm ...... waited, waited, no reception .....rang on the outside phone and an operator said hours were 5pm - 9pm.......waited again, but reception didn't open. We have stayed here before and been happy but will look elsewhere next time we're in Cairns.

Posted by a verified traveller on 12 Nov. 2019

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Comment from Hotel Management

12 Dec. 2019 by Southside Inn

Good morning, Our apologies you have had a difficult time getting ahold of our receptionist for that weekend. Some weekends we close the office in the evening but we have someone who lives on site at the hotel who is always on call when the office is closed. If this happens again, Our after hours staff you were speaking with on the phone out the front of the hotel can give our onsite receptionist a call to meet you if you like. Regards,

3 out of 5

Average stay compared to the same time last year. Noisy but tolerable. Nice staff and rooms.

Posted by El on 22 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by Southside Inn

Thank you El for your feedback.

4 out of 5

Posted by a verified traveller on 21 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Southside Inn

Thank you for your feedback. We look forward to your next visit.

4 out of 5

Suitable for our needs. Comfortable bed and reasonable quiet. Not a lot of street noise. If the need arises we would certainly stay again.

Posted by a verified traveller on 4 Oct. 2019

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Comment from Hotel Management

11 Oct. 2019 by Southside Inn

Thank you for your feedback. We look forward to your next stay with us.

3 out of 5

I specifically requested a ground floor room and i was given an upstairs room. I am disabled so the room was unusable

Posted by a verified traveller on 26 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by Southside Inn

Hi, My apologies you did not receive the room you reqested. All of our disabled rooms are on ground floor if you had of booked one of those we could have avoided this. When our hotel is running at high capacity we try to take everyone's request into consideration and do the best we can. I'm sure if we had a room on the ground floor we could have had you downstairs.

About the Cairns Southside International

Location 450 Mulgrave Road, Earlville, QLD 4870

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Cairns Southside International. Free self parking is available. This 4-star Cairns motel is smoke free.

1 building
62 guestrooms or units
2 levels
Built in 1998
Dining venue
Bar or lounge
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Terrace
Garden
Newspapers in lobby (free)
Television in lobby
No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Transport

Airport: Cairns Intl. Airport (CNS) (9.4 km / 5.9 mi)
Train station: Cairns Station (3.8 km / 2.4 mi)
Parking: Free self parking

Room Amenities

Cairns Southside International offers 62 air-conditioned accommodations with DVD players and safes. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on weekdays only.

Bathrooms are partially open
In-room dining (limited hours)
Flat-screen television
Cable channels
DVD player
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Housekeeping (weekdays only)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Air conditioning
Ceiling fan
Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9 AM.

Southside Bar and Grill - This poolside restaurant specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

Check-in time starts at 2 PM
Check-in time ends at 11:30 PM
Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 7 PM. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 7 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for AUD 10.0 per night.
Cribs (infant beds) are available for AUD 5.0 per night.

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.

Property is cleaned with disinfectant
One child stays free
Security system
Staff do not wear personal protective equipment
Debit cards not accepted
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
Property confirms they are implementing guest safety measures
No gap period between guests' stays
Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

Cash deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: AUD 12.50 per person (approximately)
Late check-in fee
Crib (infant bed) fee: AUD 5.0 per night
Rollaway bed fee: AUD 10.0 per night
Credit card charges are subject to a surcharge of 2.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Cairns Southside International
Cairns Southside International Inn
Southside International
Southside International Inn
Cairns Southside International Motel
Southside International Motel
Cairns Southside Earlville
Cairns Southside International Motel
Cairns Southside International Earlville
Cairns Southside International Motel Earlville

You should know

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Cairns Southside International