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4.4 out of 5

"Very small rooms. Noisy neighbors doors " More

By a verified traveller on Mon 07 Jun 2021

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Hotel Description

Cairns Central Plaza Apartment Hotel places you in the center of Cairns, within just a 5-minute stroll of Cairns Central Shopping Centre and within 15 minutes of Cairns Esplanade. Highlights at this property include an outdoor swimming pool, free self parking, and a spa tub.

Each apartment features free WiFi, a flat-screen TV, and a ceiling fan. A refrigerator and a microwave make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. A safe, a hair dryer, and an iron/ironing board are also available.

This business-friendly apartment building offers free WiFi in public areas, a business center, and a terrace. Other amenities include laundry facilities, dry cleaning/laundry services, and tour/ticket assistance.

Attractions within a 20-minute walk of this 4-star Cairns Central Business District property include Cairns Convention Centre and Cairns Marlin Marina.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$168* Per night/room 16 Jul. - 17 Jul.

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cairns Central Plaza Apartment Hotel ratings based on 766 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cairns Central Plaza Apartment Hotel

Everyone (442) Couples (245) Business (1) Students (1) Family (70)
3 out of 5
Very small rooms. Noisy neighbors doors

Posted by on 7 Jun. 2021

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4 out of 5
Fantastic location in the CBD and very close to the railway station. Unfortunately for us the apartment we were in was very run down. The carpet in the living area was filthy and should be cleaned prior to the next occupants. Also the drapes are grubby also. Apart from the dirty carpet and drapes the other facilities were good and we would certainly stay there again when in Cairns

Posted by on 24 May 2021

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5 out of 5
Excellent apartment we were unluckily that there happened to be a fire emergency and we were evacuated outside on the last night but management were excellent.

Posted by on 17 May 2021

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Comment from Hotel Management

24 May 2021 by Alik

We look forward to welcoming you again soon

5 out of 5

Posted by on 17 May 2021

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5 out of 5
Great stay in a central location

Posted by on 13 May 2021

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Comment from Hotel Management

24 May 2021 by Alik

We hope to welcome you again soon

2 out of 5
There is a height restriction for the parking of the vehicles which was not advertised (below 2m) which unfortunately made it difficult for parking. The bedroom did not have an aircon at all, so airflow was limited. Location to Cairns Central was great, and the local restuarants.

Posted by on 10 May 2021

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Comment from Hotel Management

24 May 2021 by Alik

Hi Anonymous Many parking stations do not allow for over height vehicles

3 out of 5
Very old looking furniture. For the price, the location is good, but too expensive for the look of the rooms and no air conditioner in one bedroom at all. One staff member didn’t know what floor the parking was on.

Posted by , from Cairns on 24 Dec. 2020

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Comment from Hotel Management

4 Jan. 2021 by Alik

Thank you for leaving a review. Our prices are very reasonable in the current booming QLD accommodation market. Our parking is in the basement parking floor... fairly easy to locate

4 out of 5

Posted by on 25 Nov. 2020

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Comment from Hotel Management

4 Jan. 2021 by Alik

Thank you. We hope to welcome you again

1 out of 5
Dont go here everything is terrible.the mangaer here is a very very very very very bad person.

Posted by , from Brisbane on 10 Jun. 2020

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Comment from Hotel Management

17 Jun. 2020 by Alik

This is a very weird review and is to be reported to Expedia

5 out of 5
The location close to shopping center lock up garage for you car central to everthing

Posted by , from Cairns on 5 Feb. 2020

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Comment from Hotel Management

6 Feb. 2020 by Alik

Thank you. We look forward to welcoming you again

About the Cairns Central Plaza Apartment Hotel

Location 58-62 Mcleod Street, Cairns, QLD 4870

Property Features

Cairns Central Plaza Apartment Hotel offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Cairns Central Plaza Apartment Hotel. Free self parking is available. This 4-star Cairns apartment is smoke free.

  • 85 guestrooms or units
  • 13 levels
  • Built in 2009
  • Poolside lounge chairs
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (6.6 km / 4.1 mi)
  • Train station: Cairns Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Cairns Central Plaza Apartment Hotel offers 85 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. This Cairns apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans.

  • Flat-screen television
  • Refrigerator
  • Microwave
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Thursday: 8:00 AM - 6:00 PM
  • Sunday - Sunday: 8:00 AM - noon
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Thursday: 8:00 AM - 6:00 PM
  • Sunday - Sunday: 8:00 AM - noon
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 30 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30 per stay
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Central Plaza Apartment Hotel
  • Cairns Central Plaza
  • Best Western Plus Cairns Central Apartments
  • Cairns Central Plaza
  • Cairns Central Apartments
  • Cairns Central Plaza Apartment Hotel Cairns
  • Cairns Central Plaza Apartment Hotel Apartment
  • Cairns Central Plaza Apartment Hotel Apartment Cairns
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.