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4.4 out of 5

"The location close to shopping center lock up garage for you car central to everthing " More

By a verified traveller on Wed 05 Feb 2020

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Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$137* Per night/room 4 Sep. - 5 Sep.

Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Cairns Central Plaza Apartment Hotel places you in the center of Cairns, within just a 5-minute stroll of Cairns Central Shopping Centre and within 15 minutes of Cairns Esplanade. Highlights at this property include an outdoor swimming pool, free self parking, and a spa tub.

Each apartment features free WiFi, a flat-screen TV, and a ceiling fan. A refrigerator and a microwave make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. A safe, a hair dryer, and a phone are also available.

This business-friendly apartment building offers free WiFi in public areas, a business center, and a terrace. Other amenities include laundry facilities, dry cleaning/laundry services, and tour/ticket assistance.

Attractions within a 20-minute walk of this 4-star Cairns Central Business District property include Cairns Convention Centre and Cairns Marlin Marina.

Cairns Central Plaza Apartment Hotel ratings based on 802 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cairns Central Plaza Apartment Hotel

Everyone (466) Couples (255) Business (1) Students (1) Family (74)
1 out of 5
Dont go here everything is terrible.the mangaer here is a very very very very very bad person.

Posted by , from Brisbane on 10 Jun. 2020

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Comment from Hotel Management

17 Jun. 2020 by Alik

This is a very weird review and is to be reported to Expedia

5 out of 5
The location close to shopping center lock up garage for you car central to everthing

Posted by , from Cairns on 5 Feb. 2020

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Comment from Hotel Management

6 Feb. 2020 by Alik

Thank you. We look forward to welcoming you again

3 out of 5
Property position was good. Cleanliness was a bit disappointing especially the patio/balcony area. Nice modern layout of unit but needs a little tlc in areas. Furniture dated and uncomfortable.

Posted by on 1 Feb. 2020

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Comment from Hotel Management

6 Feb. 2020 by Alik

Thank you

4 out of 5

Posted by on 8 Jan. 2020

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Comment from Hotel Management

6 Feb. 2020 by Alik

Thank you

3 out of 5
Whole apartment was dated, needs new furniture, needs air con in bedroom

Posted by on 2 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Alik

Thank you for your constructive review

3 out of 5
We have been staying here on a regular basis for the past year and a half, and this place needs a good amount of maintenance. The mould that was in the bathroom cupboard due from a leaking shower is not healthy for anyone to breath in. It’s not just one room but all of the rooms that we have stayed in need repairs of one sort or another.

Posted by on 17 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Alik

Thank you for your constructive feedback. We are in the process of a full refurbishment. Next time yu stay we should look fresher

5 out of 5
great location. nice pool. loved our room.;-) :-)

Posted by on 1 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by Guest Relations Manager

Thank you for your wonderful review. We look forward to welcoming you again!

4 out of 5

Posted by on 23 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Guest Relations Manager

Thank you for your feedback, we appreciate it and look forward to welcoming you back at our hotel.

2 out of 5
We went to take a shower at 5am prior to going on a tour on our first morning but the shower drain was blocked. We rang emergency maintenance but nothing could be done until 9am. Returning from our tour at midday we asked if the drain had been fixed. They weren't aware of the problem. We suggested that maybe it should have been fixed prior to our arrive. Their response how could they have been aware of the problem. Th drain was cleared by a maintenance man an hour later who advised us that he advised a week earlier that a plumber should be called to fix the drain. Guess what it was blocked again on our last morning 5 days later. Got out just in time.

Posted by on 23 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Guest Relations Manager

Thank you for your review. I'm sorry to read that you experienced problems with the standard of maintenance in your allocated room. I am speaking with the team there to address your concerns. On behalf of the Hotel I would like to sincerely apologize for any inconvenience or upset caused and hope that you will consider giving us another go next time you are in town.

4 out of 5

Posted by on 13 Oct. 2019

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Comment from Hotel Management

17 Oct. 2019 by Guest Relations Manager

Thank you for your review, we appreciate your feedback.

About the Cairns Central Plaza Apartment Hotel

Location 58-62 Mcleod Street, Cairns, QLD 4870

Property Features

Cairns Central Plaza Apartment Hotel offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Cairns Central Plaza Apartment Hotel. Free self parking is available. This 4-star Cairns apartment is smoke free.

  • 85 guestrooms or units
  • 13 levels
  • Built in 2009
  • Poolside lounge chairs
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (6.6 km / 4.1 mi)
  • Train station: Cairns Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Cairns Central Plaza Apartment Hotel offers 85 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans.

  • Flat-screen television
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Shower
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 7:00 PM
  • Sunday - Sunday: 9:00 AM - 3:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 7:00 PM
  • Sunday - Sunday: 9:00 AM - 3:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 15 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15 per stay
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Central Plaza Apartment Hotel
  • Cairns Central Plaza
  • Best Western Plus Cairns Central Apartments
  • Cairns Central Plaza
  • Cairns Central Apartments
  • Cairns Central Plaza Apartment Hotel Cairns
  • Cairns Central Plaza Apartment Hotel Apartment
  • Cairns Central Plaza Apartment Hotel Apartment Cairns
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.