4.4 out of 5

"Great central position but away from busy noisy area. Comfortable clean room. Good secure undercover parking. " More

By a verified traveller on Thu 30 Aug 2018

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Hotel Description

Cairns Central Plaza Apartment Hotel puts you in the heart of Cairns, within just a 10-minute stroll of popular attractions like Cairns Central Shopping Centre and Cairns Night Markets. Highlights at this property include an outdoor swimming pool, free self parking and a spa tub.

Each apartment features free WiFi, a flat-screen TV and a ceiling fan. A fridge and a microwave make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. A safe, a hairdryer and a phone are also available.

This business-friendly apartment offers free WiFi in public areas, dry cleaning/laundry services and tour/ticket assistance. Additionally, you'll find luggage storage, a front desk safe and a lift.

Within a 15-minute walk of this 4-star Cairns Central Business District property, attractions include Cairns Esplanade and Esplanade Lagoon.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$153* Per night/room 29 Aug. - 30 Aug.

Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cairns Central Plaza Apartment Hotel ratings based on 789 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cairns Central Plaza Apartment Hotel

Everyone (462) Couples (248) Business (1) Students (1) Family (73)
2 out of 5
Upon checkin I was met by friendly reception staff, but the room I was given was terribly outdated and had awful furniture and a pretty bad smell. There was bottle tops in the lounge and also instructions for Austar next to the TV, but these did not work and when I asked about it the reception staff told me that they no longer had access to Austar.... hmmm maybe time to remove the instructions folks? I was asked to be moved to another room, which they did and was slightly better, however I had to clean the one airconditioner that serviced the whol unit as it was thick with mould and dust.... yuck. Sorry but this place need a huge refurb!

Posted by on 21 Aug. 2019

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Comment from Hotel Management

21 Aug. 2019 by Guest Relations Manager

Thank you for your review. Sorry to read that you experienced problems with the standard of housekeeping in your allocated room. On behalf of the Hotel I would like to sincerely apologize for any inconvenience or upset caused and hope that you will consider giving us another go next time you are in town.

3 out of 5

Posted by on 15 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Guest Relations Manager

Thank you for your feedback.

5 out of 5
The property was to a high standard and was very clean and in a great location

Posted by on 11 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Guest Relations Managerv

Thank you for your wonderful review. We look forward to welcoming you again!

4 out of 5

Posted by on 9 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Guest Relations Manager

Thank you for your feedback.

5 out of 5
Great central location - Had a problem with the card operated door lock.

Posted by on 7 Aug. 2019

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Comment from Hotel Management

9 Aug. 2019 by Guest Relations Manager

Thank you for your positive feedback. I trust that lock card issue was resolved after advising reception?

3 out of 5

Posted by on 16 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by GM

thank you

4 out of 5
This property is centrally located, easy to reach from the Railway station as well as other types of public transport.

Posted by , from Townsville on 14 Jun. 2019

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Comment from Hotel Management

20 Jun. 2019 by Tom - Guest Relations Manager

Thank you for your feedback, we are please to see that your found out property conveniently located. We look forward to welcoming you back to the motel next time you are in town.

4 out of 5

Posted by on 28 Mar. 2019

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Comment from Hotel Management

4 Apr. 2019 by Alison

Thank you for your review

5 out of 5
Loved the lady at the check in she was friendly and very helpfull

Posted by on 15 Mar. 2019

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Comment from Hotel Management

27 Mar. 2019 by Guest Services manager

Thank you for your review...we love the lady at reception too!!!

3 out of 5
my first impression was tired, old and disappointing... however the bed was comfortable and service was both efficient and friendly

Posted by on 14 Mar. 2019

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Comment from Hotel Management

27 Mar. 2019 by Guest Services manager

Thank you for your review.

About the Cairns Central Plaza Apartment Hotel

Location 58-62 Mcleod Street, Cairns, QLD 4870

Property Features

Cairns Central Plaza Apartment Hotel offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. The business-friendly Cairns Central Plaza Apartment Hotel also features tour or ticket assistance, dry cleaning/laundry services, and a safe deposit box at the front desk. Self parking is free. This 4-star Cairns apartment is smoke free.

  • 85 guestrooms or units
  • 13 levels
  • Built in 2009
  • Poolside lounge chairs
  • 1 conference room
  • Dry cleaning
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (6.6 km / 4.1 mi)
  • Train station: Cairns Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Cairns Central Plaza Apartment Hotel offers 85 forms of air-conditioned accommodation with a safe and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and a ceiling fan.

  • Flat-screen television
  • Fridge
  • Microwave
  • Luxury bedding
  • Shower
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 8:00 AM-7:00 PM
  • Sunday-Sunday: 9:00 AM-3:00 PM

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 7:00 PM
  • Sunday - Sunday: 9:00 AM - 3:00 PM

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 15 per stay.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15 per stay
  • Rollaway bed fee: AUD 30 per night
  • On-site credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Central Plaza Apartment Hotel
  • Cairns Central Plaza
  • Best Western Plus Cairns Central Apartments
  • Cairns Central Apartments
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.