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3.9 out of 5

"Clean and central to city. Will be great place to stay after pandemic is over and restaurant facilities are open again. " More

By a verified traveller on Wed 22 Apr 2020

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Hotel Description

Comfort Inn Cairns City puts you in the heart of Cairns, within just a 10-minute stroll of Cairns Base Hospital and Cairns Esplanade. Highlights at this hotel include 2 outdoor swimming pools, an outdoor swimming pool, and free self parking.

You can enjoy flat-screen TVs, coffee/tea makers, and ceiling fans, featured in all 53 rooms. Refrigerators, safes, and hair dryers are also available.

This smoke-free hotel offers free WiFi in public areas, a garden, and express check-out. Additionally, you'll find laundry facilities, tour/ticket assistance, and luggage storage. Continental breakfast is available daily between 7 AM and 9 AM. There's also RV/bus/truck parking, along with the convenience of car rentals on site.

With a stay at this 4-star Cairns hotel, you'll be 1.5 km (1 mi) from Reef Fleet Terminal.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$77* Per night/room 16 Jul. - 17 Jul.

Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Inn Cairns City ratings based on 54 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn Cairns City

Everyone (47) Couples (2) Business (1) Family (5)
5 out of 5
Clean and central to city. Will be great place to stay after pandemic is over and restaurant facilities are open again.

Posted by on 22 Apr. 2020

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5 out of 5
This Motel has not enough facilities for disabled people By spending about $ 500 for some handles and support grips and some concrete ramps you can male 1 room complete disabled friendly

Posted by on 19 Mar. 2020

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4 out of 5
It was clean and comfortable. Staff was friendly with no hassle check in.

Posted by on 17 Mar. 2020

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4 out of 5

Posted by on 1 Jan. 2020

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5 out of 5
Position,good friendly staff,very good,clean,would recomend to other people

Posted by on 11 Dec. 2019

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4 out of 5

Posted by on 24 Nov. 2019

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4 out of 5

Posted by on 28 Oct. 2019

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4 out of 5
Comfy. Close to hospital and amenities. Tidy place .

Posted by on 13 Jul. 2019

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3 out of 5
Simple hotel, quiet but nothing special or luxury.

Posted by on 30 May 2019

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4 out of 5

Posted by on 28 May 2019

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About the Comfort Inn Cairns City

Location 183-185 Lake St, Cairns, QLD 4870

Property Features

Comfort Inn Cairns City offers its guests 2 outdoor swimming pools and an outdoor pool. Public spaces have free WiFi. Comfort Inn Cairns City also features tour/ticket assistance, a garden, and laundry facilities. Free self parking is available. A complete renovation of Comfort Inn Cairns City was completed in June 2016. This 4-star Cairns hotel is smoke free.

  • 53 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (6.1 km / 3.8 mi)
  • Train station: Cairns Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn Cairns City offers 53 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include complimentary toiletries and ceiling fans. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Saturday: 8:00 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Saturday: 8:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 36.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 36.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Discovery
  • Discovery Cairns
  • Discovery Hotel Cairns
  • Cairns Discovery Hotel
  • Discovery Cairns Hotel Cairns
  • Comfort Inn Discovery Cairns Hotel
  • Comfort Inn Discovery Hotel
  • Comfort Inn Discovery Cairns
  • Comfort Inn Discovery
  • Comfort Inn Cairns City Hotel
  • Discovery Cairns Hotel
  • Comfort Inn Cairns City Motel
  • Comfort Inn Cairns City Hotel
  • Comfort Inn Cairns City Cairns
  • Comfort Inn Cairns City Hotel Cairns

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.