Skip to main content
Beginning of main content
4.4 out of 5

"Handy location in middle of Cairns, and very helpful staff. " More

By a verified traveller on Mon 29 Apr 2019

Enter dates to see availability

Hotel Description

At Citysider Cairns you'll be within a 20-minute stroll of popular places like Cairns Esplanade and Cairns Central Shopping Centre. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features an LCD TV with digital channels, along with free WiFi, a furnished balcony or patio, and a living room. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A dining area, a coffee/tea maker, and in-room massages are also available. Weekly housekeeping is available.

This smoke-free aparthotel offers free WiFi in public areas, a library, and a terrace. Added amenities include laundry facilities, a garden, and barbecue grills. There's also the convenience of free self parking.

Within a 30-minute walk of this 3.5-star Cairns aparthotel, attractions include Cairns Marlin Marina and Cairns Convention Centre.

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Citysider Cairns ratings based on 36 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citysider Cairns

Everyone (14) Couples (2) Students (1) Family (19)
5 out of 5

Posted by on 8 Jul. 2020

Was this review helpful to you?
Comment from Hotel Management

14 Jul. 2020 by citysider

An absolute pleasure having you stay with us,hope to see you again. Carla and Matthew.

5 out of 5
Handy location in middle of Cairns, and very helpful staff.

Posted by on 29 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

1 May 2019 by CitySider Management

Thank you for your lovely review. Cheers Carla and Matt

5 out of 5
Friendly and helpful reception. Clean beautiful apartments with good parking.

Posted by on 17 Dec. 2018

Was this review helpful to you?
Comment from Hotel Management

17 Dec. 2018 by Carla Kazinoti

Thank you for your wonderful score. We are glad you enjoyed your stay.

5 out of 5
Location was good, although a bit of a walk to the Esplanade. Great for self drivers, each unit has an onsite parking space. Well kept gardens. Plenty of windows and unit well aired. Rooms have air conditioning. Kitchen facilities good, however would have preferred mugs to cups. Friendly staff. Enjoyable stay.

Posted by , from Perth, WA on 14 Nov. 2018

Was this review helpful to you?
Comment from Hotel Management

15 Nov. 2018 by Carla Kazinoti

Thank you for your lovely feedback Fiona, we are glad you enjoyed your stay. Cheers Carla

5 out of 5
Well laid out apartment, close to foreshore. Great hosts. Apartment was spacious, well laid out and made you feel at home immediately. Will definitely stay again

Posted by , from Victor Harbor on 24 Aug. 2018

Was this review helpful to you?
Comment from Hotel Management

26 Aug. 2018 by Carla Kazinoti

Thank you for your lovely feedback we are glad you enjoyed your stay.

5 out of 5

spacious, comfortable beds, clean, friendly manage

Pros: spacious rooms, comfortable beds, friendly managers, great location
Had a great stay for the week, spacious and comfortable, would stay again and highly recommend

Posted by , from Bendigo on 28 May 2018

Was this review helpful to you?
Comment from Hotel Management

1 Jun. 2018 by Carla Kazinoti

Thank you for your lovely feedback Sue, we are glad you enjoyed your stay. CitySider Management

4 out of 5

Great location

Room nice and clean, staff very friendly. Will definitely book again

Posted by , from Mackay on 8 Jan. 2018

Was this review helpful to you?
Comment from Hotel Management

9 Jan. 2018 by City Sider Management

thank you for your lovely feedback.

5 out of 5

Spacious room, friendly owners

Pros: Great room space
Cons: Dealing with ants
We really enjoyed our 4 nights stay in this hotel, in the 2 bedroom apartment option. The apartment was very spacious and there were plenty of cooking utensils for meals and even a washing machine/dryer. The owners were especially friendly and helped us with directions and hiring a car for our stay. The area is a little far from the CBD but very peaceful and quiet (we did not hear any trains). The only downside was the ants trailing into the kitchen, but I believe the owners would have worked out a solution if we had asked, we just didn't stay long enough for it to be a big issue. Would highly recommend.

Posted by , from Melbourne on 9 Dec. 2017

Was this review helpful to you?
Comment from Hotel Management

12 Dec. 2017 by Cheryel

It was a please having you stay and so pleased you enjoyed your time with us. Do hope we have the pleasure of your company when you come back to Cairns

5 out of 5

We booked the place to stay during our holiday

Pros: Nice and quiet area, not too far from town
Cons: They are doing very well. Would be nice to have clock on the wall due to time different. Needs more power points in rooms
Location: Walking distance to shopping center and to other places
We had beautiful time, we loved the place, we loved very friendly, understanding staff... They were very helpful, very prompt....

Posted by , from Melbourne on 8 Nov. 2017

Was this review helpful to you?
Comment from Hotel Management

16 Nov. 2017 by CitySider Management

Thank you for the beautiful feedback Chantal. We are glad you enjoyed your stay.

4 out of 5

Helpful managers

The apartment was clean, well equipt & roomy. A basic, adequate accommodation. A bit of a walk if most of your activities are out from the marina and you have tired children. Cabs about $12 one way otherwise. Managers are very helpful & friendly.

Posted by , from Cairns on 6 Oct. 2017

Was this review helpful to you?
Comment from Hotel Management

6 Nov. 2017 by City Sider Management

Thank you for your feedback.

Property Features

As a guest of Citysider Cairns, you'll find an outdoor pool, a library, and a terrace. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and a garden are also featured at Citysider Cairns. Free self parking is available. This 3.5-star Cairns aparthotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1993
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cairns Station (1.2 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Citysider Cairns offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with premium digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hair dryers can be requested. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 4:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9:00 AM - 4:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Surcharges apply for splitting or joining beds in the guestrooms.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citysider
  • Citysider Apartment
  • Citysider Apartment Cairns
  • Citysider Cairns
  • Citysider Cairns Apartment
  • Citysider Cairns Cairns
  • Citysider Cairns Aparthotel
  • Citysider Cairns Aparthotel Cairns

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.wotif.com/Cairns-Hotels-Citysider-Cairns.h5069924-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cairns-Hotels-Citysider-Cairns.h5069924-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Cairns-Hotels-Citysider-Cairns.h5069924-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.