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3.5 out of 5

"We paid to upgrade our room and on arrival was in a d dirty crappy room that was not up to scratch. We got upgraded the next night but not good enough ... " More

By a verified traveller on Fri 14 Jan 2022

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Hotel Description

Ramada By Wyndham Cairns City Centre puts you in the center of Cairns, 0.3 km (0.2 mi) from Cairns Esplanade and 0.9 km (0.6 mi) from Esplanade Lagoon. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

Flat-screen TVs with cable channels are featured in all 92 soundproofed rooms, and you can enjoy free WiFi, coffee/tea makers, and ceiling fans. Refrigerators and room service make in-room dining convenient. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Treasure Court Seafood, serves regional cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include a conference center and a business center. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 9:00 AM. There's also the convenience of free extended parking.

You'll be 1 km (0.6 mi) from Reef Hotel Casino and 1.2 km (0.7 mi) from Cairns Central Shopping Centre with a stay at this 4-star Cairns Central Business District hotel.

City Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$112* Per night/room 28 Jan. - 29 Jan.

Honeymoon Studio Suite, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pet Friendly Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Plantation Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Tower

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Ramada By Wyndham Cairns City Centre ratings based on 209 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada By Wyndham Cairns City Centre

Everyone (137) Couples (36) Business (1) Family (18) Other (1)
3 out of 5
We paid to upgrade our room and on arrival was in a d dirty crappy room that was not up to scratch. We got upgraded the next night but not good enough. The staff didn't seem to car and nor did wotif. I spent hours on live chat and would have left after 5 minutes if I had not already paid for the room up front.

Posted by on 14 Jan. 2022

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4 out of 5
It was what I expected for the price paid. Nice and clean rooms, with daily housekeeping. The parking is a bit tight in front of the unit, but all turned out ok.

Posted by on 12 Jan. 2022

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5 out of 5
The staff were all so friendly. The big wide tropical verandahs, undercover, were amazing.. So much nicer than a little hotel balcony. Very clean. Special thanks to Sarah for making our stay so comfy 😊

Posted by on 30 Dec. 2021

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4 out of 5
The floor was not clean. I got dirty feet walking around in the room.

Posted by on 4 Dec. 2021

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3 out of 5
A lot of us arrived at the same time and the staff person was very slow at checking us all in. It took him over an hour to process 16 rooms. Given that all of us had pre-booked it shouldn't have taken that long.

Posted by on 22 Nov. 2021

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5 out of 5
Motel is close to the city centre and has free on site parking.

Posted by on 2 Nov. 2021

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2 out of 5
Property is old and rundown. Shutters on window were broken and some would not shut properly.

Posted by on 29 Oct. 2021

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4 out of 5
I liked it not being a high-rise building. Location is great very central to everything.

Posted by on 27 Oct. 2021

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3 out of 5
Noisy air conditioning. Getting run down

Posted by on 24 Oct. 2021

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4 out of 5
Clean &Roomy &Quiet.

Posted by on 18 Oct. 2021

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About the Ramada By Wyndham Cairns City Centre

Location Cnr Abbott And Florence Street, Cairns, QLD 4870

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Ramada By Wyndham Cairns City Centre. Self parking is free. Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 92 guestrooms or units
  • 2 buildings
  • Built in 1985
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Train station: Cairns Station (1.8 km / 1.1 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Ramada By Wyndham Cairns City Centre offers 92 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 28-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:00 AM.

Treasure Court Seafood - This restaurant specializes in regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • No lifts
  • Debit cards
  • Staffed front desk
  • Mobile payments
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 20 per person (approximately)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Cairns
  • The Hotel Cairns
  • Ramada By Wyndham Cairns City
  • Ramada By Wyndham Cairns City Centre Hotel
  • Ramada By Wyndham Cairns City Centre Cairns
  • Ramada By Wyndham Cairns City Centre Hotel Cairns
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.