4.3 out of 5

"We went for a 60th function and had a great time. Looked after really well. " More

By a verified traveller on Mon 09 Apr 2018

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Hotel Description

At Sarayi Boutique Hotel you'll be within just a 5-minute stroll of Palm Cove Beach and within 30 minutes of Clifton Beach. Highlights at this beachfront hotel include 2 coffee shops/cafés, a restaurant and an outdoor swimming pool.

Plasma TVs with satellite channels are featured in all 26 rooms, and you can enjoy free WiFi, balconies or patios and coffee/tea makers. Additionally, fridges, ceiling fans and hairdryers are available. Housekeeping is available once per stay.

The bistro, The Rising Sun, is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy access to yoga classes and Pilates classes. Added amenities include a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 11:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 4-star Palm Cove hotel include Kewarra Beach and Skyrail Rainforest Cableway.

Studio, 1 Bedroom, Accessible, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$116 per night

Standard Double or Twin Room, 1 Bedroom, Smoking, Patio (Hotel Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom, Jetted Tub, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom, Smoking, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Sarayi Boutique Hotel ratings based on 138 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sarayi Boutique Hotel

Everyone (80) Couples (50) Business (1) Family (10)
5 out of 5
The manager on duty was amazing, she attended to our need beyond our expectations, made our stay very enjoyable.

Posted by on 29 May 2019

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Comment from Hotel Management

7 Jun. 2019 by Vanessa

Thank you that's a lovely review people like you make it all worthwhile

5 out of 5
The standout feature is an amazing rooftop terrace with a view over the Coral Sea. We sat up there for an hour with an early morning coffee and just relaxed. The room at the back of the hotel was much bigger than most in Palm Cove, and very reasonably priced. Not luxurious, but very clean & comfortable. The lovely lady on the front desk made us feel very welcome. We will definitely stay there again.

Posted by on 28 May 2019

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Comment from Hotel Management

29 May 2019 by Vanessa and Team

Glad you enjoyed your stay

4 out of 5

Posted by on 27 May 2019

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Comment from Hotel Management

27 May 2019 by Sarayi Team

Thank you

5 out of 5
Lovely large room. Staff very friendly and polite and the property is immaculate.

Posted by on 21 May 2019

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Comment from Hotel Management

22 May 2019 by Sarayi Team

Thank you so much for your lovely comments

5 out of 5

Posted by on 18 May 2019

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Comment from Hotel Management

22 May 2019 by Sarayi Team

Thank you so much

5 out of 5

Posted by on 9 May 2019

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Comment from Hotel Management

9 May 2019 by Sarayi Staff

Thank you

5 out of 5
Excellent location, affordable price, friendly staff. The pool was a surprise delight.

Posted by on 26 Apr. 2019

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Comment from Hotel Management

5 May 2019 by Sarayi Staff

Cheers

4 out of 5
Great location. Bar area was closed for renovations

Posted by on 17 Apr. 2019

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Comment from Hotel Management

5 May 2019 by The Sarayi Staff

The bar will be reopened in July we are so excited

4 out of 5

Posted by on 14 Apr. 2019

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Comment from Hotel Management

14 Apr. 2019 by Vanessa

Thank you

4 out of 5
Was opposite the beach. Bathroom had black mold on the ceiling and fan in bedroom was worn.

Posted by , from Melbourne on 3 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Vanessa

Could you please tell me which room you were in so I can address this issue. I'm very sorry and embarrassed to read this

Property Features

There's a restaurant on site, as well as 2 coffee shops/cafés and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. An outdoor pool, a rooftop terrace, and tour or ticket assistance are also featured at the business-friendly Sarayi Boutique Hotel. A round-trip airport shuttle (available during limited hours) and an area shuttle are available for a fee. Free self parking is available. This 4-star Palm Cove hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • 2 coffee shops
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (25.8 km / 16 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Sarayi Boutique Hotel offers 26 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Plasma televisions come with satellite channels. This Palm Cove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and a ceiling fan. Microwaves and an iron/ironing board can be requested. Housekeeping is provided once per stay.

  • Private balcony or patio
  • HD television
  • Satellite channels
  • Fridge
  • Microwave available
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11:30 AM.

The Rising Sun – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 7:00 PM.
If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available from 6 AM to 1:30 AM. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 8 AM - 7:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered from 6 AM to 1:30 AM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Pets

  • Pets: AUD 20 per accommodation, per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available. Contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. LOCALIZE

  • Service animals exempt from fees/restrictions
  • Union Pay
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 20 per person (approximately)
  • Airport shuttle fee: AUD 24.00 per person (one-way)
  • Airport shuttle fee per child: AUD 12 (one-way)
  • Pet fee: AUD 20 per accommodation, per stay
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sarayi Boutique Hotel Palm Cove
  • Sarayi Boutique Hotel
  • Sarayi Boutique Palm Cove
  • Sarayi Boutique
  • Sarayi, Palm Cove Hotel Palm Cove

You should know

  • Sarayi Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.