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Pacific Hotel Cairns

4.5-star property
Corner Esplanade And Spence Street, Cairns, QLD 1800 796 370
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4.2 out of 5
Very good!
See all 218 wotif Reviews

"The aircon was always too cold. At breakfast the food was cold when it opened. I posted mail only to find out later it only went once a week. I wasnt ... " More

By a verified traveller on Tue 19 Sep 2023

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Hotel Description

A luxury stay in the heart of Cairns awaits you at Pacific Hotel Cairns. Within just a 10-minute stroll, you'll find Cairns Esplanade and Cairns Night Markets. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, Bushfire Flame Grill, serves Brazilian cuisine and is open for breakfast and dinner. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Cairns Central Business District hotel include Cairns Marlin Marina and Cairns Convention Centre.

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$218* Per night/room 1 Oct. - 2 Oct.

Superior King Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior King Balcony Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Balcony Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pacific Hotel Cairns ratings based on 218 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pacific Hotel Cairns

Everyone (118) Couples (59) Family (18)
5 out of 5
Nice modern rooms

Posted by on 24 Sep. 2023

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Comment from Hotel Management

24 Sep. 2023 by Reservations

Hello Brian, Thank you for the 5 out of 5.

5 out of 5

Posted by on 23 Sep. 2023

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Comment from Hotel Management

24 Sep. 2023 by Reservations

Hello Mike, Thank you for the 5-star review.

3 out of 5
The aircon was always too cold. At breakfast the food was cold when it opened. I posted mail only to find out later it only went once a week. I wasnt told.

Posted by on 19 Sep. 2023

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Comment from Hotel Management

21 Sep. 2023 by Reservations

Hello James, thank you for taking the time to write a review. We will pass on your comments to our management team.

1 out of 5

Posted by on 12 Sep. 2023

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Comment from Hotel Management

13 Sep. 2023 by Reservations

Hello Darryl,Thank you for taking the time to review us. Please feel free to contact us with more information regarding your recent stay.

4 out of 5
Property was handy to everything. Amenities were good and the restaurant was also good.

Posted by on 2 Sep. 2023

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Comment from Hotel Management

5 Sep. 2023 by Reservations

Hi Kaye,Thank you for your positive review. We will pass this on to the team.

4 out of 5

Posted by on 29 Aug. 2023

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Comment from Hotel Management

19 Sep. 2023 by Reservations

Hello Theresa, Thank you for the 4 out of 5.

5 out of 5
Friendly staff , easy check in and out , great location close to everything - highly rated

Posted by on 28 Aug. 2023

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Comment from Hotel Management

28 Aug. 2023 by Reservations

Hello Kevin,Thank you for the 5 out of 5. We will pass this onto our team.

4 out of 5
It didn’t have any outlook/views.

Posted by on 26 Jul. 2023

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Comment from Hotel Management

23 Aug. 2023 by Reservations

Hello Neil and Jean,Thank you for choosing the pacific Hotel Cairns. Sorry that you didn't have a view from your room. Hopefully we will see you again soon.

4 out of 5
Convenience, close to cafes restaurants

Posted by on 25 Jul. 2023

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Comment from Hotel Management

24 Aug. 2023 by Reservations

Hi Lee,Thank you for taking the time to review us. Hopefully we will see you again soon.

4 out of 5
Great location, friendly staff, good buffet breakfast, nice, clean, comfortable room with view of seat

Posted by on 20 Jul. 2023

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Comment from Hotel Management

24 Aug. 2023 by Reservations

Hi Jane,Thank you for choosing the Pacific Hotel Cairns. We will pass on your positive feedback to the team.

About the Pacific Hotel Cairns

Location Corner Esplanade And Spence Street, Cairns, QLD 4870

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and a vending machine are also featured at the luxury Pacific Hotel Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property. This 4.5-star Cairns hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 11 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Cairns Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pacific Hotel Cairns offers 207 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • Refrigerator
  • Coffee maker
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Bushfire Flame Grill - This restaurant specializes in Brazilian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Self parking fee: AUD 20.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns International Hotel
  • Pacific Cairns International Hotel
  • Pacific International Cairns
  • Pacific International Hotel Cairns
  • Pacific Hotel Cairns
  • Pacific Cairns
  • Hotel Pacific International
  • Hotel Pacific International
  • Pacific Hotel Cairns Hotel
  • Pacific Hotel Cairns Cairns
  • Pacific Hotel Cairns Hotel Cairns

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.