4.4 out of 5

"Nice stay , good value ,close to main strip. Room was clean and tidy with great views. Staff were great nothing was too much trouble . Will stay agai ... " More

By a verified traveller on Thu 30 Aug 2018

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Hotel Description

A luxury stay in the heart of Cairns awaits you at Pacific Hotel Cairns. Within just a 10-minute stroll, you'll find Cairns Night Markets and Cairns Marlin Marina. Highlights at this romantic hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

You can enjoy flat-screen TVs with digital channels, and all 207 rooms feature free WiFi, free wired Internet, and coffee/tea makers. Fridges and room service make in-room dining convenient. Safes, hairdryers, and phones are also available.

The restaurant, Bushfire Flames Grill, is open for breakfast and dinner. Other amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Cairns Central Business District hotel include Cairns Esplanade and Cairns Convention Centre.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$149 per night

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tropical Luxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tropical Luxe Premium

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pacific Hotel Cairns ratings based on 860 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pacific Hotel Cairns

Everyone (477) Couples (325) Business (3) Family (54) Other (1)
3 out of 5
Good location however does not look like pictures, bed is not comfortable and I found hair ( not mine ) on arrival. Also please clean the air vent in bathroom it is terrible and you can’t help but look at it while showering.

Posted by on 19 Jan 2019

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Comment from Hotel Management

21 Jan 2019 by Pacific Hotel Cairns

Thank you for your feedback. We apologise that some aspects were not completely satisfactory. We will take your comments on board and hope that you will give us another chance to show you our improvements in the future. Kind Regards,

5 out of 5

Posted by on 11 Jan 2019

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Comment from Hotel Management

14 Jan 2019 by Pacific Hotel Cairns

Thank you for your great feedback. We are so glad you enjoyed your stay and look forward to welcoming you back again soon.

4 out of 5
Great ciew, confortable beds. Room smelt pretty funky

Posted by on 1 Jan 2019

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Comment from Hotel Management

7 Jan 2019 by Pacific Hotel Cairns

Hi Wotif.com User, Thank you for your feedback. We are glad you enjoyed your stay overall but apologise that some aspects were not completely satisfactory. We will take your comments on board and hope that you will give us another chance to show you our improvements in the future. Kind Regards,

3 out of 5
Two cane lay back chairs in room. Quite uncomfortable. No desk or table for room service. No information about the Hotel, Menu etc. A bright green light in the corner all night was quite disturbing. Reception were wonderful and Hotel looks lovely. Bit more comfort or commonsense in rooms needed.

Posted by on 31 Dec 2018

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Comment from Hotel Management

7 Jan 2019 by Pacific Hotel Cairns

Hi Wotif.com User, Thank you for your feedback. We are glad you enjoyed your stay overall but apologise that some aspects were not completely satisfactory. We will take your comments on board and hope that you will give us another chance to show you our improvements in the future. Kind Regards,

4 out of 5
Very pleased with staff and hotel facilities. Water pressure in bath/shower could've been better.

Posted by on 31 Dec 2018

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Comment from Hotel Management

7 Jan 2019 by Pacific Hotel Cairns

Thank you for your great feedback. We are so glad you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards,

4 out of 5
Room was good staff were very friendly. Only downfall was no shade near the pool so water was very warm almost hot.

Posted by on 24 Dec 2018

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Comment from Hotel Management

7 Jan 2019 by Pacific Hotel Cairns

Thank you for your feedback. We are glad you enjoyed your stay. We will take your comments on board and hope that you will give us another chance to show you our improvements in the future. Kind Regards,

5 out of 5
Nice hotel close to the beach and is located in very central position. Close to many restaurants and cafes. Have had a positive experience shopping in the many gift shops located close by.

Posted by on 19 Dec 2018

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Comment from Hotel Management

21 Dec 2018 by Pacific Hotel Cairns.

Hi Mima, Thank you for your great feedback. We are so glad you enjoyed your stay and the shopping! Kind Regards,

4 out of 5
Great location, close to everything. Rooms recently refurbished. Nice hotel.

Posted by on 5 Dec 2018

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Comment from Hotel Management

6 Dec 2018 by Pacific Hotel Cairns

Thank you for your great review rating. We're glad you enjoyed our new Tropical Luxe room and hope to welcome you back again soon. Kind Regards,

4 out of 5
Handy to everything City casino marina dining precinct with great restaurant at hotel

Posted by on 1 Dec 2018

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Comment from Hotel Management

6 Dec 2018 by Pacific Hotel Cairns.

Thank you for your great feedback about our Hotel and Bushfire restaurant. We look forward to seeing you again on your next visit. Kind Regards,

5 out of 5
Close to harbour no need for a car to see cairns. Easy walk to food and shops . The hsrbour is a 5 min stroll. Breakfadt was the usual but nice

Posted by on 1 Dec 2018

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Comment from Hotel Management

6 Dec 2018 by Pacific Hotel Cairns.

Great to read that you enjoyed your stay and our location. We hope to welcome you back again soon. Kind Regards,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, tour or ticket assistance, and multilingual staff are also featured at the luxury Pacific Hotel Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property. This 4.5-star Cairns hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 11 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Computer for guest use
  • ATM
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (6.9 km / 4.3 mi)
  • Train station: Cairns Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pacific Hotel Cairns offers 207 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Bushfire Flames Grill – This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 34 per person (approximately)
  • Self-parking fee: AUD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Hotel Cairns
  • Pacific Hotel
  • Pacific Cairns
  • Hotel Pacific International
  • Pacific International Cairns

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.