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4.4 out of 5

"Nice stay , good value ,close to main strip. Room was clean and tidy with great views. Staff were great nothing was too much trouble . Will stay agai ... " More

By a verified traveller on Thu 30 Aug 2018

Hotel Description

A luxury stay in the heart of Cairns awaits you at Pacific Hotel Cairns. Within just a 10-minute stroll, you'll find Cairns Night Markets and Cairns Marlin Marina. Highlights at this romantic hotel include a restaurant, an outdoor swimming pool and a bar/lounge.

You can enjoy flat-screen TVs with digital channels, and all 207 rooms feature free WiFi, free wired Internet and coffee/tea makers. Fridges and room service make in-room dining convenient. Safes, hairdryers and phones are also available.

The restaurant, Bushfire Flames Grill, is open for breakfast and dinner. Other amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Cairns Central Business District hotel include Cairns Esplanade and Cairns Convention Centre.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$136 per night

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tropical Luxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tropical Luxe Premium

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pacific Hotel Cairns ratings based on 885 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pacific Hotel Cairns

Everyone (489) Couples (333) Business (3) Family (57) Other (1)
4 out of 5
Didn’t like the facked that there was no Foxtel that’s all

Posted by on 20 May 2019

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Comment from Hotel Management

22 May 2019 by Pacific Hotel Cairns

Thank you for your feedback. We are glad you enjoyed your stay overall but apologise that some aspects were not completely satisfactory. We will take your comments on board and hope that you will give us another chance to show you our improvements in the future. Kind Regards,

4 out of 5
Professional and friendly staff, with clean spacious rooms. Particularly love the Hotels restaurant's amazing food for dinner and breakfast.

Posted by on 19 May 2019

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Comment from Hotel Management

20 May 2019 by Pacific Hotel Cairns

Hi Wotif.com User, Thank you for your great feedback. We are so glad you enjoyed your stay and our Bushfire restaurant. We look forward to welcoming you back again soon. Kind Regards,

5 out of 5
Proximity to everything. Close to harbour/marina. Good facilities.

Posted by on 2 May 2019

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5 out of 5
the cost of the room was only $134 for the night and I was on the top floor with an ocean view so happy with that. Breakfast was 50% off. No complaints although they no longer provide room service menu and there was no shower cap just a bottle of moisturizer. Soap and shampoo etc now in containers on the wall of the shower. Note that you have to pay for parking $10 and it is limited so first in best dressed. Otherwise enjoyed my stay.

Posted by , from Cairns on 1 May 2019

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Comment from Hotel Management

9 May 2019 by Pacific Hotel Cairns

Hi Kerin, Thank you for your great feedback. We are so glad you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards,

3 out of 5
Location handy. Room was ok for cleanliness. Not sound proof extremely noisy we were woken by garbage truck every morning and also by guests using the lift. Hotel charged my card when I had already paid. Was resolved and realeased back to me but still a massive inconvenience.

Posted by on 17 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Pacific Hotel Cairns

Thank you for your feedback. We are glad you enjoyed your stay overall but apologise that some aspects were not completely satisfactory. We will take your comments on board and hope that you will give us another chance to show you our improvements in the future. Kind Regards,

5 out of 5
Very good service and room was very clean and modern.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Pacific Hotel Cairns

Thank you for your great feedback. We are so glad you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards,

5 out of 5

Posted by on 11 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Pacific Hotel Cairns

Thank you for your great rating. We are so glad you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards,

5 out of 5
The standards in all areas were far above another reputable hotel we had spent two nights before hand.

Posted by on 7 Apr. 2019

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Comment from Hotel Management

10 Apr. 2019 by Pacific Hotel Cairns

Thank you for your great feedback. We are so glad you enjoyed your stay and look forward to welcoming you back again soon. Kind Regard

5 out of 5
Exceptionally friendly fun staff. Room was clean and we were upgraded to a room with a great view.

Posted by , from Yungaburra on 8 Mar. 2019

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Comment from Hotel Management

11 Mar. 2019 by Pacific Hotel Cairns

Hi Renee, Thank you for your great feedback. We are so glad you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards,

4 out of 5
The new rooms are spacious and clean. They make you feel comfortable right away. Nice new bathrooms too.

Posted by on 4 Mar. 2019

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Comment from Hotel Management

5 Mar. 2019 by Pacific Hotel Cairns

Thank you for your great feedback. We are so glad you enjoyed your stay in our new Tropical Luxe room and look forward to welcoming you back again soon. Kind Regards,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, tour or ticket assistance, and multilingual staff are also featured at the luxury Pacific Hotel Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property. This 4.5-star Cairns hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 11 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Computer for guest use
  • ATM
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (7.5 km / 4.6 mi)
  • Train station: Cairns Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pacific Hotel Cairns offers 207 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Bushfire Flames Grill – This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 34 per person (approximately)
  • Self-parking fee: AUD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Hotel Cairns
  • Pacific Hotel
  • Pacific Cairns
  • Hotel Pacific International
  • Pacific International Cairns

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.