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4.2 out of 5

"It was ok. The room was clean and large enough. The shower was disappointing and a/c was either freezing or I had to turn it off " More

By a verified traveller on Mon 06 Jul 2020

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Hotel Description

A luxury stay in the heart of Cairns awaits you at Pacific Hotel Cairns. Within just a 10-minute stroll, you'll find Cairns Night Markets and Cairns Marlin Marina. Highlights at this romantic hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

All 207 rooms feature free WiFi, free wired Internet, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and room service. Additionally, safes, hair dryers, and phones are available.

The restaurant, Bushfire Flames Grill, is open for breakfast and dinner. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Cairns Central Business District hotel include Cairns Esplanade and Cairns Convention Centre.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$118* Per night/room 26 Jul. - 27 Jul.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

ECO Deluxe Room Limited Housekeeping

Bed Count 1 King Bed Maximum Occupancy 3 Max

ECO Tropical Luxe Limited Housekeeping

Bed Count 1 King Bed Maximum Occupancy 2 Max

ECO Superior Room Limited Housekeeping

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pacific Hotel Cairns ratings based on 185 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pacific Hotel Cairns

Everyone (127) Couples (31) Business (3) Family (13)
3 out of 5
It was ok. The room was clean and large enough. The shower was disappointing and a/c was either freezing or I had to turn it off

Posted by , from Ipswich on 6 Jul. 2020

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5 out of 5

Posted by on 3 Jul. 2020

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Comment from Hotel Management

3 Jul. 2020 by Jess - Guest Experience Manager

5 starts - terrific!

4 out of 5

Posted by on 1 Jul. 2020

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Comment from Hotel Management

2 Jul. 2020 by Jess - Guest Experience Manager

Thanks for the terrific review and for choosing to stay at the Pacific!

3 out of 5

Posted by on 29 Jun. 2020

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Comment from Hotel Management

29 Jun. 2020 by Jess - Guest Experience Manager

Thanks for your review and for choosing to stay at the Pacific.

5 out of 5
In these troubled times this establishment welcomed me

Posted by on 30 Mar. 2020

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Comment from Hotel Management

2 Apr. 2020 by Jess - Guest Experience Manager

Thank you for your thoughtful review and we will be sure to share with the Pacific team.

5 out of 5
Good position , always clean, parking always Available

Posted by on 15 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Jess - Guest Experience Manager

Terrific - see you next time!

5 out of 5
Close to everything. Great location. Nothing to complain about.

Posted by , from Gold Coast on 3 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Tim M

Hi Krishnam, Many thanks for your feedback. We are really pleased you had such a terrific stay and look forward to welcoming you back soon. Best Regards Tim M. General Manager

4 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Jess - Guest Experience Manager

Thanks for choosing to stay at the Pacific.

5 out of 5
Staff extremely helpful and friendly. Had a non functioning television.

Posted by on 24 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Jess - Guest Experience Manager

Thanks for your feedback!

5 out of 5
Close to everything with a lovely outlook and happy friendly staff

Posted by , from Brisbane on 21 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Jess - Guest Experience Manager

Sounds like you were able to make the most of everything that makes the Pacific terrific Robyn!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the luxury Pacific Hotel Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property. This 4.5-star Cairns hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 11 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Cairns Intl. Airport (CNS) (6.8 km / 4.2 mi)
  • Train station: Cairns Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pacific Hotel Cairns offers 207 air-conditioned accommodations with safes and hair dryers. This Cairns hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Bushfire Flames Grill - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 34 per person (approximately)
  • Self parking fee: AUD 10.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.98 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns International Hotel
  • Pacific Cairns International Hotel
  • Pacific International Cairns
  • Pacific International Hotel Cairns
  • Pacific Hotel Cairns
  • Pacific Cairns
  • Hotel Pacific International
  • Hotel Pacific International
  • Pacific Hotel Cairns Hotel
  • Pacific Hotel Cairns Cairns
  • Pacific Hotel Cairns Hotel Cairns

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.