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Pacific Hotel Cairns

4.5 star property
Luxury hotel with 24-hour front desk and outdoor pool

Photo gallery for Pacific Hotel Cairns

Reception
Aerial view
View from room
Lobby sitting area
Executive Luxury Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pool
  • Room service
The current price is AU$279
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪5 min walk‬
  • Cairns Central Shopping Centre
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe King Balcony Room

Deluxe King Balcony Room

Deluxe King Balcony Room

8.4 out of 10
Very good
(37 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Luxury Suite

Executive Luxury Suite

Executive Luxury Suite

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Suite

Superior King Balcony Suite

Superior King Balcony Suite

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

8.8 out of 10
Excellent
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Room

Superior King Balcony Room

Superior King Balcony Room

8.4 out of 10
Very good
(75 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the area

Cairns

A luxury stay in the heart of Cairns awaits you at Pacific Hotel Cairns. Within just a 10-minute stroll, you'll find Cairns Esplanade and Cairns Night Markets. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Bushfire Flame Grill, serves Brazilian cuisine and is open for breakfast and dinner. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4.5-property class Cairns Central Business District hotel include Cairns Marlin Marina and Cairns Convention Centre.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Cairns Marlin Marina - 5 min walk - 0.4 km
  • Cairns Night Markets - 5 min walk - 0.4 km
  • Cairns Convention Centre - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 13 min drive

Restaurants

  • ‪Dundees on the Waterfront - ‬4 min walk
  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Horizon Club - ‬3 min walk
  • ‪Bang & Grind The Esplanade - ‬4 min walk
  • ‪Perrottas - ‬3 min walk

About this property

Pacific Hotel Cairns

Luxury hotel with 24-hour front desk and outdoor pool
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a vending machine, and multilingual staff are also featured at the luxury Pacific Hotel Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 4.5-star Cairns hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 11 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Pacific Hotel Cairns offers 207 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

English, Italian, Japanese, Portuguese, Spanish

Similar properties

Outdoor spa tub

Cairns Harbourside Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,005 reviews
The price is AU$198
includes taxes & fees
19 Sept - 20 Sept
Cairns Harbourside Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (AUD 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 per person
  • Uncovered self-parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Frequently asked questions

What is the cancellation policy at Pacific Hotel Cairns?

Pacific Hotel Cairns offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pacific Hotel Cairns?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Pacific Hotel Cairns on 1 Sept 2025 start from AU$279.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pacific Hotel Cairns?

Yep, Pacific Hotel Cairns has an uncovered self car park for AUD 15 per day. Onsite parking is limited.

Are there any beaches close to Pacific Hotel Cairns?

The closest beach to Pacific Hotel Cairns is Yorkeys Knob Beach (12.3 km).

Does Pacific Hotel Cairns have a pool?

Pacific Hotel Cairns has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Pacific Hotel Cairns serve breakfast?

Sure does, buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Pacific Hotel Cairns?

No, Pacific Hotel Cairns does not offer an airport shuttle service.

Is there a bar or restaurant at Pacific Hotel Cairns?

Yep, they've got a lounge bar and an onsite restaurant that serves Brazilian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Pacific Hotel Cairns?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Pacific Hotel Cairns?

No, only service animals are allowed.

Pacific Hotel Cairns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 1006 reviews
Rating 8 - Good. 331 out of 1006 reviews
Rating 6 - Okay. 123 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel front desk staffs were unprofessional
Stayed 1 night in Jul 2025

2/10 Terrible

Beck

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs, leaking roof, fresh towels were dirty and staff shortages. Elevator buttons held in with tape and lifts not working. If you wish to sleep don't book this hotel due to street noise.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size comfortable room.Close to all I need to do in the city.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2025

6/10 Okay

Wendy

Travelled with partner
The property is in a great location. Very annoyed with drilling work above our room which we were not made aware of when we checked in. So loud that we could hardly speak over it. Management did not seem to care when we complained about it.
Stayed 7 nights in Jun 2025

10/10 Excellent

Philippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Pacific Cairns. This was our first time visiting Cairns, and we loved it. Pacific offered a comfy bed, perfect location close to lots of restaurants and tourist hubs and a great buffet breakfast onsite too. It's a 20 minute walk to Cairns Central shopping centre and the local railway station. Staff were friendly, and helpful. Would definitely recommend it for anyone looking for a venue to stay in Cairns.
Stayed 4 nights in Jun 2025

8/10 Good

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of carparking is the only issue with this hotel.
Stayed 1 night in Jun 2025

4/10 Poor

Jess

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible wouldn’t stay again. Loud noises people screaming on Saturday night. The rooms need a freshen up they are extremely ordinary. Good location apart from that wouldn’t stay again
Stayed 3 nights in Jun 2025

6/10 Okay

Jayant

Travelled with family
Liked: Property conditions & facilities
Average
Stayed 6 nights in Jun 2025

6/10 Okay

Melissa

The rooms don’t look like the photos but were comfortable, there is no room service for food but shops within walking distance
Stayed 3 nights in Jun 2025

8/10 Good

Ricky

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Just the parking uncovered and i don't get it parking u pay xtra $15 dollars a night but the parking part of the hotel ...
Stayed 2 nights in Jun 2025

10/10 Excellent

hayden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great staff, great room, great hoise keeping . Only fault is the wifi is completely usless.
Stayed 9 nights in Jun 2025

6/10 Okay

Daniel

Travelled with family
Liked: Amenities, property conditions & facilities
Bed was comfortable. View from the balcony was ok. Even though towels were clean, they had staining. A microwave in the room would have been great. Overall ok for a short stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything you need. Good security, helpful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Pre check-in is amazing saves time. Great location close to ferry terminal, casino, lagoon, restaurants and supermarket all literally a block away. I couldn't thing of any place better situated. Glad I booked here.
Stayed 2 nights in May 2025

10/10 Excellent

Shenna

Stayed 1 night in May 2025

10/10 Excellent

Velupillai, SOUTH STRATHFIELD

Liked: Cleanliness, staff & service
Ccc
Stayed 1 night in May 2025

8/10 Good

olivia

Liked: Cleanliness, property conditions & facilities
This hotel was so handy to everything close to the shops and esplanade very handy would recommend to family to stay there good location just walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Amenities
Wonderful woman on check in desk. Lip on raised floor going into bathroom dangerous.
Stayed 1 night in May 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Apr 2025

2/10 Terrible

Mary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, bad customer service eg I requested housekeeping to clean the cigarette butts of the balcony ( we are non smokers) and clean the black dust/mould from the bathroom and air con filters. They didnt bother. Ironing board was just the metal with no padding. I had to iron on a towel. The receptionist argued with me on check out about my bookingg made 5 months earlier which they couldn't find. I had to email my confirmation and proof of payment. She then proceded to berate me about this on checkout. Sun beds were so uncomfortable i laid on the ground by the pool Overall dirty with ill mannered staff.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and service
Stayed 1 night in May 2025

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, property conditions & facilities
The facility in the staff were very good! The location was convenient for the excursions, but the downtown area is noisy in the evenings because it’s very vibrant. Something to think about if you have young children.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location facilities and staff

Great staff, great location. Couldn’t have picked a better hotel in the area.
Stayed 1 night in May 2025

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice big clean room. Would stay again
Stayed 2 nights in Apr 2025