4.7 out of 5

"Great experience, great staff and loved the pools and direct access to the beach. " More

By a verified traveller on Tue 07 Aug 2018

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Hotel Description

A luxury stay in Palm Cove awaits you at Pullman Palm Cove Sea Temple Resort and Spa. You'll be 0.2 km (0.1 mi) from Palm Cove Beach and 3 km (1.9 mi) from Clifton Beach. Highlights at this beachfront resort include 3 outdoor swimming pools, 2 bars/lounges, and a full-service spa.

You can enjoy free WiFi, balconies, and wired Internet, featured in all 65 rooms. Nice touches include bathrobes, slippers, and free toiletries. 24-hour room service, satellite TV, and coffee/tea makers are also available.

A day of pampering at Vie Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. At the resort's own poolside bar, you can stop for a drink. Spend the day at the beach and enjoy the onsite fitness centre, spa tub, and kids' swimming pool. Additionally, you'll find WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of car rentals on site.

With a stay at this 5-star Palm Cove resort, you'll be 13.3 km (8.2 mi) from Great Barrier Reef.

Studio Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$161 per night

1 Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Apartment

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Apartment

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Pullman Palm Cove Sea Temple Resort and Spa ratings based on 283 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Palm Cove Sea Temple Resort and Spa

Everyone (121) Couples (110) Business (1) Family (51)
5 out of 5
Beautiful relaxing place to stay. Pools are fantastic. Staff are friendly and welcoming. Quick walk to the beach. Beautiful restaurants just a short walk away. Loved every minute of our week long stay.

Posted by on 13 Jan 2019

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Comment from Hotel Management

13 Jan 2019 by Craig Dodd

Dear Guest, Thank you for taking the time to share your recent experience with like-minded travelers. I'm delighted to hear of your enjoyment with your stay and pleased our team left such a positive impression with you. Thank you again for your kind words and hope to see you back at the resort very soon. Warmest regards

4 out of 5
I do like the resort. Lovely place and facilities. I like the ideas they do, eg. Wine/beer/cheese tastings at 4pm. I think however, due to when we went, jan- it was very hot and humid and there are not enough places to get out of the heat and be in air con except staying in your room. Also, for me, the water in the pool was too hot and not cool and refreshing, which is what you need in the heat.

Posted by on 11 Jan 2019

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Comment from Hotel Management

13 Jan 2019 by Craig Dodd

Dear Guest, Thank you for your recent review and rating of our resort; it's greatly appreciated and assists us in further improving our guest experience. I'm delighted to hear you were able to experience our resort-ology program with our daily tastings in the foyer. Thank you again for your feedback and hope we have the opportunity to welcome you back to the resort very soon. Kind regards

5 out of 5
Location was excellent. Facilities excellent. Staff friendly, all contributed to enjoyable holiday

Posted by , from Melbourne on 16 Nov 2018

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Comment from Hotel Management

25 Nov 2018 by Craig Dodd

Dear Rod, Many thanks for taking the time to share your recent experience further to your stay with us. I'm delighted to hear our team left such a positive impression with you and hope we are able to welcome you back to the resort very soon. Best wishes!

5 out of 5
Fabulous resort hotel and exceptional facilities. The staff were very friendly and helpful. Had a brilliant stay!

Posted by , from Adelaide, SA on 28 Oct 2018

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Comment from Hotel Management

4 Nov 2018 by Craig Dodd

Dear Clinton, Many thanks for your recent review of our resort further to your stay with us. I'm delighted to hear you enjoyed your time with us and pleased to hear our team left such a positive impression with you. Hope we see you back at the resort very soon. Kind regards

5 out of 5

Posted by on 18 Oct 2018

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Comment from Hotel Management

26 Oct 2018 by Craig Dodd

Dear Guest, Thank you for taking the time to rate and review our resort further to your stay with us. I'm delighted to hear that you enjoyed your time and hope we have the opportunity to welcome you back to the resort very soon. Tropical regards

4 out of 5
The Pullman upon our arrival was beautiful. The reception staff were then helpful and we were arriving before check in and had our room ready. Food was delicious and music by the pool was a great atmosphere. Would stay again.

Posted by , from Central coast on 27 Sep 2018

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Comment from Hotel Management

6 Oct 2018 by Craig Dodd

Hello Kiah, Thank you for your recent review and rating of our resort. Pleased to hear you enjoyed your time with us and delighted to hear our team left such a positive impression with you. Thank you again. Best wishes.

5 out of 5
Great pool! Short walk to the main strip. Comfortable bed.

Posted by , from Sydney on 6 Sep 2018

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Comment from Hotel Management

7 Sep 2018 by Craig Dodd

Dear Guest, Thank you for taking the time to share your recent experience further to your stay at out tropical oasis. Delighted to hear you enjoyed our facilities and location and were able to completely relax and rejuvenate in our comfortable beds. Hope to see you back at the resort very soon. Kind regards

3 out of 5
Room electronic keys didn’t work and we had to keep going back to reception. It ended up being a maintenance stuff up but not the best way to start the first few hours of your stay. Instead of making the customer check keys they should have run around and fixed it for us. Not even a complimentary drink for stuffing us around. Bathroom sink was blocked too. Far out. Everything else was ok but not sure I want to go through that sort of thing again for a $270 overnight stay.

Posted by on 26 Aug 2018

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Comment from Hotel Management

27 Aug 2018 by Craig Dodd

Dear guest, Many thanks for your recent review further to your stay with us at the resort. I regret that you experienced issues with your room key and will address this with our reception manager. I also apologies that this experience impacted your overall stay with us. Hope we have the opportunity to welcome you back to the resort very soon. Warmest regards

3 out of 5

Not a 5 star resort, not buy a long shot

* cleaning staff didn’t empty rubbish bins for 3 days *rooms are outdated and tired *no exhaust fans for the bathrooms, so after a shower rooms everything feels moist and you need to leave your window open that has no fly screen to let air in * kitchen was missing basics * staff do not turn off the music in the hotel restaurant and leave it on all night, I find that very rude. * none of the 4 pools are heated

Posted by on 25 Aug 2018

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Comment from Hotel Management

27 Aug 2018 by Craig Dodd

Good morning, Many thanks for your recent review and rating of our resort of our seaside resort in Palm Cove. I regret that you experienced cleanliness and noise concerns during your stay and will raise this with our operations team as a matter of urgency. I hope we have the opportunity to welcome you back to the resort for your next holiday. Thank you again

5 out of 5

Beautiful view of beach and natural environment.

Great experience, great staff and loved the pools and direct access to the beach.

Posted by , from Melbourne on 7 Aug 2018

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Comment from Hotel Management

27 Aug 2018 by Craig Dodd

Dear Brianna, Thank you for taking the time to share your experience further to your stay at our resort. I'm so pleased to hear your experience exceeded your expectations and even more special to know our team left such a positive impression with you. Thank you again and look forward to welcoming you back to the resort for your next getaway! Warmest regards

About the Pullman Palm Cove Sea Temple Resort and Spa

Location 5 Triton Street, Palm Cove, QLD 4879

Property Features

Pullman Palm Cove Sea Temple Resort and Spa offers its guests a full-service spa, 3 the outdoor swimming pools, a spa tub, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is available in public spaces for a fee. A kid's pool, spa services, and tour or ticket assistance are also featured at the luxury Pullman Palm Cove Sea Temple Resort and Spa. Self parking is free. Smoking is allowed in designated areas at this 5-star Palm Cove resort.

  • 65 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (24.7 km / 15.3 mi)
  • Parking: Free self parking

Room Amenities

Pullman Palm Cove Sea Temple Resort and Spa offers 65 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • In-room dining (24 hours)
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Pullman Palm Cove Sea Temple Resort and Spa has a restaurant on site.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 52.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 36.00 for adults and AUD 18.00 for children (approximately)
  • Fee for in-room wireless Internet: AUD 22.50 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 22.50 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 22.50 per night (rates may vary)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 52.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Palm Cove Sea Temple Resort
  • Pullman Palm Cove Sea Temple
  • Pullman Sea Temple Resort
  • Pullman Sea Temple
  • Pullman Palm Cove Sea Temple Resort Spa

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.