For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
A luxury stay in Cairns awaits you at Pullman Palm Cove Sea Temple Resort and Spa. You'll be 0.2 km (0.1 mi) from Palm Cove Beach and 2.7 km (1.7 mi) from Clifton Beach. Highlights at this beachfront resort include 3 outdoor swimming pools, 2 bars/lounges, and a full-service spa.
All 50 soundproofed rooms feature TVs with digital channels, and you can enjoy free WiFi, free wired Internet, and balconies. Nice touches include bathrobes, slippers, and free toiletries. 24-hour room service, coffee/tea makers, and in-room childcare are also available.
A relaxing day at Vie Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The resort's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the onsite gym, spa tub, and kids' swimming pool. Plus you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.
With a stay at this 5-star Palm Cove resort, you'll be 13.2 km (8.2 mi) from Great Barrier Reef.
1 Bedroom Apartment
Bed Count1 Full BedMaximum Occupancy
3 Max
Studio, 1 Double Bed
Bed Count1 Full BedMaximum Occupancy
2 Max
2 bedroom Rooftop Spa Apartment
Bed Count2 Full BedsMaximum Occupancy
5 Max
2 Bedroom Apartment
Bed Count2 Full BedsMaximum Occupancy
5 Max
Pullman Palm Cove Sea Temple Resort and Spa ratings based on 296 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Pullman Palm Cove Sea Temple Resort and Spa
Accommodation was fantastic. Staff were amazing. Thank you.
Posted by a verified traveller on 16 Jul. 2021
Was this review helpful to you?
Comment from Hotel Management
11 Oct. 2021
by Jess
Dear Valued Guest,
Thank you for choosing to stay with us at the Pullman Palm Cove Sea Temple Resort & Spa.
We are thrilled to hear that you found our accommodation fantastic and our whole team amazing.
We really appreciate you taking the time to provide us with feedback and hope to warmly welcome you back again in the near future.
Sincerely,
Jessica James
General Manager
5 out of 5
Posted by a verified traveller on 8 Nov. 2020
Was this review helpful to you?
Comment from Hotel Management
15 Nov. 2020
by Craig Dodd
Dear Guest,
Than you for your recent 5 start review of our resort in tropical Palm Cove.
Delighted to hear you enjoyed your time with us and hope you were able to relax and unwind.
Look forward to seeing you back at the resort very soon.
Thank you and take care.
Kind regards
Craig Dodd
2 out of 5
Very disappointing stay with you this time. We are cairns locals and often stay with you. This time it was a tiny room, almost felt like we were shuffled out the back. The room smelt and was dirty, it was very noisy for spa and people upstairs. Almost unbearable. The pool was dirty and the pool lounges were stained and old. The pool bar didn’t open. We ordered room service that was uncovered and cold, no cutlery provided or salt and pepper. The breakfast disappointing.
Very over priced but I was prepared to pay for a get away. Only to be told at check in I could have got a locals deal and got it was cheaper.
Won’t be rushing back. Very sad.
Posted by Cath, from Cairns on 28 Jun. 2020
Was this review helpful to you?
Comment from Hotel Management
2 Aug. 2020
by Craig Dodd
Hello Cath,
Thank your for taking the time to share your feedback regarding your recent stay with us. Your feedback is greatly appreciated and assist us in continually reviewing the experience we provide for our guests.
I regret that certain aspects of your stay have impacted your overall perception of the resort and welcome the opportunity to speak to you directly at the resort.
Locals are a very important part of our business and hope I'm able to speak to you soon.
Kind regards
5 out of 5
I love the location, the staff were amazing and so nice and welcoming. The resort is absolutely beautiful, will definitely be back
Posted by Ben, from Sydney on 17 Jan. 2020
Was this review helpful to you?
Comment from Hotel Management
15 Feb. 2020
by Craig Dodd
Hello Ben,
Thank you for your recent review and rating of our resort in tropical Palm Cove! Pleased to hear you enjoyed your time with us and hope we have the opportunity to welcome you back to the resort and region very soon.
Tropical regards
Craig Dodd
3 out of 5
Location fabulous. Property is large and pool is excellent. Facilities are tired and furniture needs a complete replace. Staff were lacklustre until I complained. Then lifted their game. Slightly. Alvin the assistant manager needs retraining. He’s got no idea how to deal with high expectations from customers. . Pool bar food was below average, and way overpriced. All in all, this resort has fantastic potential, in a great location, but it needs money spent on an overhaul, better staff and a revamp of pool bar and menu.
Posted by a verified traveller on 13 Jan. 2020
Was this review helpful to you?
Comment from Hotel Management
17 Jan. 2020
by Craig Dodd
Hello guest,
Many thanks for your recent review and rating of our resort. I regret that your stay was impacted by a number of operational concerns. Please accept my apologies.
Your feedback is greatly appreciated and assists us in continually reviewing the experience we provide for our guests.
I'm pleased to advise we are in the process of finalising our room upgrade which includes replacing the majority of the furniture.
Thank you again and I do hope we have the opportunity to welcome you back to the resort very soon.
Kind regards
Craig Dodd
4 out of 5
Very nice looking property but needs a bit of maintenance and updating in rooms. The toilet flush button was rusty/worn out, the tap casing was popping off and the dining table was well worn in our unit. Our single room had a mildew smell. There was an initial reservation problem that the management tried very hard to resolve to the best of their ability. They initially offered us a 2 room musty apartment that was full of someones personal belongings much like an air-b-n-b rental. I was paying for a 5* resort not an air b-n-b. We had to settle for a single room separated from our kids and Grandmother on the other side of the resort. Not ideal! Hotel refunded us the daily difference.
I saw some roof panels hanging by one screw lopsided. The pool needs more staff as I saw used dishes and coctail glasses sit by the pool for hours. The staff are friendly and were most helpful in assisting with a Great Barrier Reef day tour.
The buffet breakfast is well stocked early in the morning only in our experience. Some of the staff are bossy and grumpy. Omelette service painfully slow and food was mostly gone at 7:30 am one morning with very little of it being replenished. There was a severe shortage of salt and pepper shakers. We had to go around to 3-4 tables every morning trying to find one with working salt dispenser. The staff on New Year's Day were by far the best in the restaurant out of the 4 am's we ate breakfast.
Overall good experience but definitely not 5* resort.
Posted by NiallWogan, from Gold Coast on 6 Jan. 2020
Was this review helpful to you?
Comment from Hotel Management
17 Jan. 2020
by Craig Dodd
Hello Niall,
Many thanks for your recent review of our resort. I'm pleased to hear you enjoyed certain aspects of your stay although disappointed to identify some areas fell below your expectations, and will raise this as a priority with our team. Please accept my apologies.
We shall review your feedback in detail and implement changes to ensure we provide an improved experience for our guests.
Thank you again and hope we have the opportunity to welcome you back to the resort very soon.
Kind regards
Craig Dodd
5 out of 5
Posted by a verified traveller on 1 Jan. 2020
Was this review helpful to you?
Comment from Hotel Management
17 Jan. 2020
by Craig Dodd
Hello guest,
Many thanks for your recent review and rating of our resort. Delighted to hear you enjoyed your time with us and hope we can welcome you back to the resort very soon.
Kind regards
Craig Dodd
4 out of 5
The staff were lovely and very attentive , I would say that the bathroom
Posted by a verified traveller on 19 Dec. 2019
Was this review helpful to you?
Comment from Hotel Management
31 Dec. 2019
by Craig Dodd
Hello Guest,
Many thanks for your review of our tropical resort in Palm Cove. It's great to see our team left such a positive impression with you and hope we have the opportunity to welcome you back to the resort very soon.
Kind regards
Craig Dodd
4 out of 5
Posted by a verified traveller on 28 Nov. 2019
Was this review helpful to you?
Comment from Hotel Management
14 Dec. 2019
by Craig Dodd
Hello,
Thank you for your rating of our resort in Palm Cove. Greatly appreciated and hope we are able to welcome you back to the resort and region for your next getaway!
Tropical regards
Craig Dodd
4 out of 5
Room was spacious. Beds & bathrooms were great. Lounge furniture not very comfortable. Pool bar understaffef, dining & bar $$$
Posted by Missy, from Canberra on 9 Nov. 2019
Was this review helpful to you?
Comment from Hotel Management
17 Nov. 2019
by Craig Dodd
Hello Missy,
Thank you for your recent review and rating of our resort. Pleased to hear you enjoyed certain aspects of your stay and regret that your experience in our food and beverage areas didn't exceed your expectations.
Hope we are able to welcome you back to the resort when you are next in the region.
Tropical regards
Craig Dodd
About the Pullman Palm Cove Sea Temple Resort and Spa
Due to COVID-19, this property’s food and beverage options may be limited.
Property Features
Pullman Palm Cove Sea Temple Resort and Spa offers its guests a full-service spa, 3 outdoor swimming pools, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. You'll find a business center on site. A children's pool, spa services, and a terrace are also featured at the luxury Pullman Palm Cove Sea Temple Resort and Spa. Self parking is free. Smoking is allowed in designated areas at this 5-star Cairns resort.
50 guestrooms or units
4 levels
2 bars or lounges
Deli
Childcare (surcharge)
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Gift shop
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Coffee shop
Bar by the pool
Dining venue
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Pullman Palm Cove Sea Temple Resort and Spa offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony
In-room dining (24 hours)
Television
Digital channels
Premium channels
Movies for purchase
Coffee maker
Hypo-allergenic bedding
Shower
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Sound-insulated rooms
Exterior corridor access
Air conditioning
Ceiling fan
Ensuite bathroom
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Pullman Palm Cove Sea Temple Resort and Spa has a restaurant on site.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 3
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Ayurvedic treatments
Massages
Hot stone massage
Deep tissue massage
Prenatal massage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 60 per night.
Cribs (infant beds) are available for AUD 10.0 per night.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: AUD 36.00 for adults and AUD 18.00 for children (approximately)
Fee for in-room wireless Internet: AUD 22.50 per 24-hour period (rates may vary)
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 60 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Pullman Palm Cove Sea Temple
Pullman Palm Cove Sea Temple Resort
Pullman Sea
Pullman Sea Resort
Pullman Sea Temple Resort
Pullman Sea Temple
Pullman Palm Cove Sea Temple Resort Spa
Pullman Palm Cove Sea Temple
Pullman Palm Cove Sea Temple Resort and Spa Resort
Pullman Palm Cove Sea Temple Resort and Spa Palm Cove
There was an error importing /Cairns-Hotels-Pullman-Palm-Cove-Sea-Temple-Resort-and-Spa.h1135657-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Cairns-Hotels-Pullman-Palm-Cove-Sea-Temple-Resort-and-Spa.h1135657-p2.Hotel-Reviews?rm1=a2&
Frequently asked questions
Pullman Palm Cove Sea Temple Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.
Pullman Palm Cove Sea Temple Resort and Spa uses enhanced cleaning measures, and ensures social distancing. Contactless room service is available and guest accommodations are sealed after cleaning.
Yep, Pullman Palm Cove Sea Temple Resort and Spa has a free self car park.
Yep, Pullman Palm Cove Sea Temple Resort and Spa is on Palm Cove Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.
Yep, Vie Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.
Yep, and guests recommend it! Pullman Palm Cove Sea Temple Resort and Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.
Pullman Palm Cove Sea Temple Resort and Spa features 3 outdoor pools, a full-service spa and 2 bars.
A hot tub and 24-hour room service, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Pullman Palm Cove Sea Temple Resort and Spa.
You bet! With amenities like a kids' pool and babysitting services, as well as babysitting and cots/infant beds in the guestrooms, it's no surprise Pullman Palm Cove Sea Temple Resort and Spa is a hit with families.
Yep, buffet breakfast is offered daily from 6:30 AM to 10:00 AM.
No, but there's an airport shuttle for a fee.
Yep, they've got a poolside bar and an onsite restaurant.
Check-in begins at 3:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
