"Clean and comfortable stay. Aged property needing maintenance. Access with keys was difficult. Staff friendly and helpful. " More
Enjoy the gym and kids' swimming pool. Additionally, you'll find laundry facilities, a 24-hour front desk, and a terrace. There's also free self parking, along with the convenience of an airport shuttle.
This 4.5-star Cairns Central Business District hotel is 0.7 km (0.4 mi) from Reef Hotel Casino and 1.2 km (0.7 mi) from Cairns Central Shopping Centre.
16 Jun. 2022 by Mantra
Dear Courtney, Thank you for your comments on the Mantra Trilogy, we appreciate you taking the time to mention us and look forward to see you back here again in the near future. Regards Guest Relations
9 May 2022 by Guest Relations
Dear Danielle, Thank you for your review on the Mantra Trilogy, we appreciate you taking the time to mention us.
9 May 2022 by Guest Relations
Dear David, Great to see you had a lovely time with us at Mantra Trilogy and we hope to see you back here again in the near future.
25 Mar. 2022 by Kiley Drake
Dear Ashworth, We appreciate you taking the time to mention us in your review and apologies that you feel we did not meet your expectations. We understand some rooms are in need of an upgrade and have a refurbishment plan in place for this.
23 Mar. 2022 by Kiley Drake
Kelvin, Appreciate your feedback on the property
23 Mar. 2022 by Kiley Drake
Caroline, Great to see you enjoyed your time with us at Mantra Trilogy.
14 Mar. 2022 by Mantra Trilogy
Dear Charmaine , Thank you for your lovely review of your experience at Mantra Trilogy, Cairns - it is valued and appreciated. We hope to welcome you back to Tropical North Queensland in the not too distant future. Kind Regards, Guest Relations.
14 Mar. 2022 by Mantra Trilogy
Dear Alan, Thank you for your lovely review of your experience at Mantra Trilogy, Cairns - it is valued and appreciated. We hope to welcome you back to Tropical North Queensland in the not too distant future. Kind Regards, Guest Relations.
26 Jan. 2022 by Mantra Trilogy Management
Hello, Thank you for taking the time to tell us about your experience at the Mantra Trilogy Cairns. We appreciate you sharing your concerns as well as your praise. We are pleased to hear that you are impressed with our properties location. However, I regret the shortcomings in service you have reported from housekeeping and our Executive Housekeeper will certainly address this with their staff. We hope that you will give us the opportunity serve you in the near future. Kind Regards, Mantra Trilogy Management
Mantra Trilogy offers its guests a children's pool, an outdoor pool, and a fitness center. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Mantra Trilogy. Limited free parking is available on a first-come, first-served basis. This 4.5-star Cairns hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Free self parking , Parking (limited spaces)
Mantra Trilogy offers 230 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 30-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided weekly.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Mantra Trilogy offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
