Skip to main content
Beginning of main content

"Clean and comfortable stay. Aged property needing maintenance. Access with keys was difficult. Staff friendly and helpful. " More

By a verified traveller on Wed 15 Jun 2022

Enter dates to see availability

Hotel Description

A luxury stay in Cairns awaits you at Mantra Trilogy. You'll be steps from Cairns Esplanade and 0.5 km (0.3 mi) from Esplanade Lagoon. Highlights at this beach hotel include an outdoor swimming pool and in-room balconies.

Enjoy the gym and kids' swimming pool. Additionally, you'll find laundry facilities, a 24-hour front desk, and a terrace. There's also free self parking, along with the convenience of an airport shuttle.

This 4.5-star Cairns Central Business District hotel is 0.7 km (0.4 mi) from Reef Hotel Casino and 1.2 km (0.7 mi) from Cairns Central Shopping Centre.

Hotel Ocean

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom Ocean Dual Key

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom Dual Key

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Hotel

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Ocean

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mantra Trilogy ratings based on 411 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mantra Trilogy

Everyone (315) Couples (48) Business (6) Family (35) Other (2)
3 out of 5
Clean and comfortable stay. Aged property needing maintenance. Access with keys was difficult. Staff friendly and helpful.

Posted by on 15 Jun. 2022

Was this review helpful to you?
Comment from Hotel Management

16 Jun. 2022 by Mantra

Dear Courtney, Thank you for your comments on the Mantra Trilogy, we appreciate you taking the time to mention us and look forward to see you back here again in the near future. Regards Guest Relations

3 out of 5
Good hotel position for dining

Posted by on 23 Apr. 2022

Was this review helpful to you?
Comment from Hotel Management

9 May 2022 by Guest Relations

Dear Danielle, Thank you for your review on the Mantra Trilogy, we appreciate you taking the time to mention us.

5 out of 5
Friendly helpful staff. Very clean room.

Posted by on 17 Apr. 2022

Was this review helpful to you?
Comment from Hotel Management

9 May 2022 by Guest Relations

Dear David, Great to see you had a lovely time with us at Mantra Trilogy and we hope to see you back here again in the near future.

3 out of 5
Room condition very poor

Posted by on 23 Mar. 2022

Was this review helpful to you?
Comment from Hotel Management

25 Mar. 2022 by Kiley Drake

Dear Ashworth, We appreciate you taking the time to mention us in your review and apologies that you feel we did not meet your expectations. We understand some rooms are in need of an upgrade and have a refurbishment plan in place for this.

3 out of 5
There was no iron in the room. The car park was full.

Posted by on 16 Mar. 2022

Was this review helpful to you?
Comment from Hotel Management

23 Mar. 2022 by Kiley Drake

Kelvin, Appreciate your feedback on the property

5 out of 5
The staff were amazing nothing was too much trouble- helpful pleasant friendly. A really wonderful team

Posted by on 15 Mar. 2022

Was this review helpful to you?
Comment from Hotel Management

23 Mar. 2022 by Kiley Drake

Caroline, Great to see you enjoyed your time with us at Mantra Trilogy.

5 out of 5
Staff were helpful and friendly they provided us with anything we asked for. Would recommend and go back again

Posted by on 8 Mar. 2022

Was this review helpful to you?
Comment from Hotel Management

14 Mar. 2022 by Mantra Trilogy

Dear Charmaine , Thank you for your lovely review of your experience at Mantra Trilogy, Cairns - it is valued and appreciated. We hope to welcome you back to Tropical North Queensland in the not too distant future. Kind Regards, Guest Relations.

5 out of 5
The whole resort was excellent. Pool is fantastic. Proximity to food and drink is brilliant. Proximity to parklands is also fantastic. I would recommend the Mantra Trilogy to family and friends when visiting cairns.

Posted by on 7 Mar. 2022

Was this review helpful to you?
Comment from Hotel Management

14 Mar. 2022 by Mantra Trilogy

Dear Alan, Thank you for your lovely review of your experience at Mantra Trilogy, Cairns - it is valued and appreciated. We hope to welcome you back to Tropical North Queensland in the not too distant future. Kind Regards, Guest Relations.

5 out of 5
Great place to stay, excellent location. Room was perfect for kids, a little more detail to cleaning eg. Vacuum under furniture, kids kept finding rubbish!

Posted by on 2 Jan. 2022

Was this review helpful to you?
Comment from Hotel Management

26 Jan. 2022 by Mantra Trilogy Management

Hello, Thank you for taking the time to tell us about your experience at the Mantra Trilogy Cairns. We appreciate you sharing your concerns as well as your praise. We are pleased to hear that you are impressed with our properties location. However, I regret the shortcomings in service you have reported from housekeeping and our Executive Housekeeper will certainly address this with their staff. We hope that you will give us the opportunity serve you in the near future. Kind Regards, Mantra Trilogy Management

4 out of 5
Great location, staff were super friendly but room, although clean and tidy was a little tired and worn.

Posted by on 27 Dec. 2021

Was this review helpful to you?

Property Features

Mantra Trilogy offers its guests a children's pool, an outdoor pool, and a fitness center. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Mantra Trilogy. Limited free parking is available on a first-come, first-served basis. This 4.5-star Cairns hotel is smoke free.

  • 230 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Cairns Station (1.6 km / 1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mantra Trilogy offers 230 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 30-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided weekly.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mantra Trilogy offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 40.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 15 per day (rates may vary)
  • Airport shuttle fee: AUD 15 per person (one-way)
  • Crib (infant bed) fee: AUD 40.0 per day
  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Trilogy
  • Mantra Trilogy Cairns
  • Mantra Trilogy Hotel
  • Mantra Trilogy Hotel Cairns
  • Trilogy Mantra
  • Mantra Trilogy Hotel
  • Mantra Trilogy Cairns
  • Mantra Trilogy Hotel Cairns

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
url importing http://www.wotif.com/Cairns-Hotels-Mantra-Trilogy.h1135630-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cairns-Hotels-Mantra-Trilogy.h1135630-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Cairns-Hotels-Mantra-Trilogy.h1135630-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.