3.9 out of 5

"Perfect location and the room we got had a great view of Cairns Esplanade " More

By a verified traveller on Sun 12 Aug 2018

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Hotel Description

A luxury stay in Cairns awaits you at Mantra Trilogy. Within steps you'll find Cairns Esplanade and Cairns Night Markets within a short 5-minute stroll. Highlights at this beach hotel include an outdoor swimming pool and in-room balconies.

All 230 rooms feature flat-screen TVs with cable channels, and you can enjoy WiFi, coffee/tea makers and in-room massages. Room service, ceiling fans and safes are also available.

Enjoy the fitness centre and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Attractions within a 10-minute walk of this 4.5-star Cairns Central Business District hotel include Esplanade Lagoon and Cairns Marlin Marina.

Standard Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$126 per night

Hotel Ocean

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room (Run of the house)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Ocean Dual Key

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Two Bedroom City View Dual Key

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Mantra Trilogy ratings based on 762 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mantra Trilogy

Everyone (453) Couples (222) Business (6) Family (81) Other (2)
4 out of 5
Excellent location right above shops and restaurants. Didn't use the pool, but looked very nice. Room was very comfortable for a 1 night stay. Perfect ocean and esplanade view from the 4th floor. The room could do with some modinisation and maintenance.

Posted by , from Sale on 12 Jun. 2019

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5 out of 5

Posted by on 9 May 2019

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4 out of 5
Great location close to restaurants & the esplanade. The only problem was a toilet that would keep running when flushed. Also

Posted by on 9 May 2019

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5 out of 5

Posted by on 6 May 2019

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4 out of 5

Posted by on 6 May 2019

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4 out of 5
The parking options were terrible, most of the car park spots were reserved for businesses and there were very few available for the guests.

Posted by on 25 Apr. 2019

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Comment from Hotel Management

3 May 2019 by Jeff

Hello, Thank you for taking the time to provide feedback on your recent stay with us. Parking is advertised as subject to availability as we only have a limited number of car parks. As a result parking is complimentary. We hope to welcome you back again. Kind Regards Jeff Scharton Night Manager

2 out of 5
Some staff are ok and some not helpful at all. Could not have access at all to the internet

Posted by on 22 Apr. 2019

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2 out of 5
Room is outdated, very strong smell of damp in the room

Posted by on 22 Apr. 2019

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2 out of 5
The property is in a great location,walking distance to most of our interests.The off street parking was not secure as the boom gates weren't working. WIFI is not provided unless you join their club. We had an issue at check in as i had lost my bankcard and needed to put $200 security deposit down even though i had already paid the accommodation. Lady was helpful however the receptionist in the morning was the opposite very rude and condescending. We made sure we checked out 40mins early as our room had to be inspected before we could get our deposit back however nasty rude receptionist tried to keep my deposit as i was having trouble finding my receipt. If i was told of the importance of said receipt i would have treated it with much more respect. I eventually found my golden ticket and my money was returned. I was treated like a second class citizen because of not having my card.There needs to be clearer guidelines from the staff about their deposit returns as well as learning some common courtesy. I won't stay there again.

Posted by on 18 Apr. 2019

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4 out of 5
Good location. Lots of restaurants within walking distance.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

3 May 2019 by Jeff

Hello, Thank you for taking the time to provide feedback on your recent stay with us. It great to see you got to enjoy our fantastic location and proximity to the heart of Cairns and every it has to offer. We look forward to welcoming you back again. Kind Regards Jeff Scharton Night Manager

Property Features

Mantra Trilogy offers its guests an outdoor pool, a fitness centre, and a kid's pool. Public spaces have free WiFi. The luxury Mantra Trilogy also features tour or ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 4.5-star Cairns hotel is smoke free.

  • 230 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (6.9 km / 4.3 mi)
  • Train station: Cairns Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Mantra Trilogy offers 230 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Cairns hotel provides wireless Internet access for a surcharge. Additionally, rooms include an iron/ironing board and a ceiling fan.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10.00 per day (rates may vary)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Trilogy Hotel Cairns
  • Mantra Trilogy Hotel
  • Mantra Trilogy Cairns
  • Mantra Trilogy

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.