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"Great place to stay, excellent location. Room was perfect for kids, a little more detail to cleaning eg. Vacuum under furniture, kids kept finding rub
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A luxury stay in Cairns awaits you at Mantra Trilogy. You'll be steps from Cairns Esplanade and 0.5 km (0.3 mi) from Esplanade Lagoon. Highlights at this beach hotel include an outdoor swimming pool and in-room balconies.
All 230 rooms feature flat-screen TVs with cable channels, and you can enjoy WiFi, coffee/tea makers, and in-room massages. Room service, ceiling fans, and safes are also available. Weekly housekeeping is available.
Enjoy the gym and kids' swimming pool. Additionally, you'll find laundry facilities, a 24-hour front desk, and a terrace. There's also free self parking, along with the convenience of an airport shuttle.
This 4.5-star Cairns Central Business District hotel is 0.7 km (0.4 mi) from Reef Hotel Casino and 1.2 km (0.7 mi) from Cairns Central Shopping Centre.
Great place to stay, excellent location. Room was perfect for kids, a little more detail to cleaning eg. Vacuum under furniture, kids kept finding rubbish!
Posted by Stacey on 2 Jan. 2022
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4 out of 5
Great location, staff were super friendly but room, although clean and tidy was a little tired and worn.
Posted by Gloria on 27 Dec. 2021
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3 out of 5
The room was ok, some cupboard were alittle worn (in the bathroom), the air cond did not work in the first room we were in so we moved on the second day, the carparking for a big place the the trilogy is discussing.
Posted by Bradley on 23 Dec. 2021
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4 out of 5
Great water pressure and lots of hot water.😊
Very noisy air conditioning and musty smelling 😕
Posted by Sarah on 20 Dec. 2021
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2 out of 5
Parking was an issue for us. We spent a long time looking for a park near the venue in the evening-
Posted by Lia on 22 Nov. 2021
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1 out of 5
The service was terrible they watched as we struggled with our luggage to our room no help at all for my 80 year old mother. The rooms stunk of mould so did the lift the hallway to our room. The bathrooms had mould in them the blankets smelt all mouldy. The outside balcony was also full of mould with broken chairs unable sit on.
The cushions on the bed and lounge stunk of body odour and unusable. Our rooms were not serviced or cleaned daily at all. Any towels or toilet roll were not brought up to our room we had to ask for them at the reception desk. They then frowned upon us when we asked for two toilet rolls as we had two toilets. We had leave as we had family emergency the girl at the desk was rude and said she could nt help us we had to ring WOTIF no sorry to hear you have to leave us just a dirty look. I will never stay here again it was apalling.
Posted by Christina on 23 Oct. 2021
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Comment from Hotel Management
25 Oct. 2021
by Mantra Trilogy Management
Dear Christina,
Thank you for taking the time to tell us about your experience at the Mantra Trilogy Cairns. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Mantra Trilogy Management.
3 out of 5
We didn’t realise this property has very limited service. It was in an excellent position though which we appreciated.
Posted by John on 20 Oct. 2021
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Comment from Hotel Management
25 Oct. 2021
by Mantra Trilogy Management
Dear John,
Thank you for your kind feedback. It is nice to know that you fully enjoyed your break.
Kind Regards,
Mantra Trilogy Management
1 out of 5
Old property that looks like it was furnished by st vinnies.
However good location and reasonable view.
Posted by Hendrick on 25 Sep. 2021
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1 out of 5
Posted by Grant on 28 Aug. 2021
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2 out of 5
The pool and surrounds were lovely and well cared for. The staff were exceptionally helpful and friendly.
Our room was small and wasn’t that clean, especially the bathroom area seemed like it needed a good scrub.
Posted by a verified traveller on 11 Jul. 2021
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Comment from Hotel Management
12 Jul. 2021
by Guest Relations
Thank you for your candid review of the Mantra Trilogy. While we are glad you enjoyed our good location and helpful staff, we are sorry to hear you were disappointed with other aspect of your stay.
We hope you will give us the chance to redeem our reputation and welcome you back soon.
Mantra Trilogy offers its guests a children's pool, an outdoor pool, and a fitness center. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Mantra Trilogy. Limited free parking is available on a first-come, first-served basis. This 4.5-star Cairns hotel is smoke free.
230 guestrooms or units
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Computer for guest use
Elevator
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Children's pool
Laundry facilities
Internet
Available in all rooms:
WiFi (surcharge)
Parking
Free self parking
, Parking (limited spaces)
Transport
Train station: Cairns Station (1.6 km / 1 mi)
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Mantra Trilogy offers 230 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 30-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided weekly.
Private balcony
In-room dining (limited hours)
Flat-screen television
Cable channels
Coffee maker
Bathtub or shower
Housekeeping (daily)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Air conditioning
Ceiling fan
Connecting rooms available
Food & Drink
Room service (during limited hours) is available.
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 40.0 per day.
Cribs (infant beds) are available for AUD 40.0 per day.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 200.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: AUD 15 per day (rates may vary)
Airport shuttle fee: AUD 15 per person (one-way)
Crib (infant bed) fee: AUD 40.0 per day
Rollaway bed fee: AUD 40.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Mantra Trilogy
Mantra Trilogy Cairns
Mantra Trilogy Hotel
Mantra Trilogy Hotel Cairns
Trilogy Mantra
Mantra Trilogy Hotel
Mantra Trilogy Cairns
Mantra Trilogy Hotel Cairns
You should know
Mantra Trilogy offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions
Mantra Trilogy offers free cancellation on select room rates. Check out the cancellation policy for more info.
Mantra Trilogy uses enhanced cleaning measures, ensures social distancing, and gives staff personal protective equipment. Sanitization practices of Bureau Veritas (third-party expert - Global) are followed. There is a shield between guests and staff in the main contact areas.
Yep, Mantra Trilogy has a free self car park.
The closest beach to Mantra Trilogy is Clifton Beach (19.9 km).
Mantra Trilogy has an outdoor pool and a kids' pool.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Check-in begins at 2:00 PM. Check-out time is 10 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
