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4.0 out of 5

"Top compliments to management and staff as I requested a quietly positioned room if possible and they obliged with a delightful room at the end of a c ... " More

By a verified traveller on Tue 10 Mar 2020

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Hotel Description

Rydges Esplanade Resort Cairns places you in the center of Cairns North, within just a 15-minute stroll of popular places like Cairns Esplanade and Cairns Night Markets. Highlights at this hotel include 3 outdoor swimming pools, a restaurant, and a poolside bar.

All 242 rooms feature free WiFi, balconies, and flat-screen TVs. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Coffee/tea makers, in-room massages, and ceiling fans are also available.

The restaurant, Coral Hedge Brasserie, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness center, spa tub, sauna, and pool loungers. 2562 square feet (238 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of self parking.

Attractions within a 20-minute walk of this 4-star Cairns North hotel include Esplanade Lagoon and Cairns Marlin Marina.

Garden View Room 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$119* Per night/room 5 Jun. - 6 Jun.

Ocean View Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mountain View Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mountain View Room 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Rydges Esplanade Resort Cairns ratings based on 356 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rydges Esplanade Resort Cairns

Everyone (274) Couples (29) Business (1) Family (37)
2 out of 5
The pool and the area were nice and front end staff great The room was wrong on arive up we were given an up grade to a double bed when we booked a queen bed i would call thatva down grede got fixed but took a bit. Then found sheets did not fit the mattress so feet were touching the mattress not the sheet when spoke to staff said it would be fixed not fully sheet still sort gave us a bottle but could not fic the problem as told by night manager the nect night disappointment for a 4 star hotel

Posted by on 17 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by espie.

Dear Anonymous, My apologies for where we fell short of expectation. Thank you for taking the time explain where we fell short and we will certainly take this feedback on board. Kind regards Andrew Wallis. General Manager.

5 out of 5
Top compliments to management and staff as I requested a quietly positioned room if possible and they obliged with a delightful room at the end of a corridor with wonderful ocean views. I slept blissfully for my 3 night stay. Parking was also on the premises and only $13/day.

Posted by on 10 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by espie.

Dear Anonymous, Thank you for such a wonderful review. Your comments are very much appreciated. We hope for an opportunity to welcome you back when you next visit Cairns. Kind regards Andrew Wallis General Manager.

5 out of 5
Staff was really helpful. I would have missed my flight when jetstar cancelled . Front desk staff fantastic at 2am in the morninng

Posted by on 10 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by espie.

Dear Eb, Thank you for your feedback. Our Front desk team will very much appreciate your comments. Kind regards Andrew Wallis General Manager.

5 out of 5

Posted by on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by espie.

Dear Anonymous, Thank you for taking the time to rate your recent stay. Kind regards Andrew Wallis General Manager.

4 out of 5

Posted by on 9 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by espie.

Dear Anonymous, Thank you for choosing to stay with us. Kind regards Andrew Wallis General Manager.

4 out of 5
The view was spectacular from the 11th floor. The pool deck was so hot and not enough shaded areas for children.

Posted by , from Cairns on 7 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by espie.

Dear Dylan, Thank you for your feedback and for choosing to stay with us. Kind regards Andrew Wallis General Manager.

2 out of 5
Mould in room Bed not made properly Will never stay there again

Posted by , from melbourne on 6 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Espie.

Dear Davina, My apologies for where we fell short of expectation. I understand that the team here provided you with some compensation for your experience. I do hope we get an opportunity to regain your trust. If you are travelling to Cairns please let me know so that I can ensure you are looked after. Kind regards Andrew Wallis General Manager.

5 out of 5
Arrived early and planned to drop off my bag into storage until check in time. My room was available so was able to check in much earlier than advertised. Thank you for that

Posted by on 1 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by espie.

Dear Anonymous, Thank you for your feedback and for choosing to stay with us. Kind regards Andrew Wallis General Manager.

4 out of 5
This hotel has an amazing fit out - the pool and bar area are fantastic and right across the road from the Esplanade. The staff are helpful and very friendly. I could not fault it. If anything, it is a bit dated but otherwise terrific.

Posted by , from Adelaide, SA on 25 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by espie.

Dear Sandi, Thank you for such a wonderful review. Your comments are very much appreciated. Kind regards Andrew Wallis General Manager.

5 out of 5
I did like the garden outside the balcony,But no chairs or a table.

Posted by on 25 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by espie.

Dear Anonymous, Thank you for your feedback and for choosing to stay with us. Kind regards Andrew Wallis General Manager.

About the Rydges Esplanade Resort Cairns

Location 209-217 Abbott Street, Cairns North, QLD 4870

Property Features

Rydges Esplanade Resort Cairns offers its guests 3 outdoor swimming pools, a spa tub, a sauna, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 2562 square feet (238 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Rydges Esplanade Resort Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Cairns North hotel.

  • 1 building
  • 242 guestrooms or units
  • 12 levels
  • 2562 sq ft of conference space
  • 238 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (6.1 km / 3.8 mi)
  • Train station: Cairns Station (2 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Rydges Esplanade Resort Cairns offers 242 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages and hair dryers can be requested.

  • Private balcony
  • In-room dining (24 hours)
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Massage in room (surcharge)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.

Coral Hedge Brasserie - This poolside restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 for adults and AUD 10.50 for children (approximately)
  • Self parking fee: AUD 13 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.08 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Rydges
  • Esplanade Resort Cairns
  • Esplanade Rydges Cairns
  • Rydges Cairns
  • Rydges Cairns Esplanade Resort
  • Rydges Esplanade
  • Rydges Esplanade Cairns
  • Rydges Esplanade Resort
  • Rydges Esplanade Resort Cairns
  • Rydges Resort Cairns
  • Rydges Esplanade Cairns Cairns
  • Rydges Esplanade Resort Cairns Hotel
  • Rydges Esplanade Resort Cairns Cairns North
  • Rydges Esplanade Resort Cairns Hotel Cairns North

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.