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4.2 out of 5

"The staff are always helpful as I have stayed here many times. However this time we stayed in a two bedroom apartment, the lounge was very stained and ... " More

By a verified traveller on Thu 06 Sep 2018

Hotel Description

Rydges Esplanade Resort Cairns places you in the centre of Cairns North, within just a 15-minute stroll of popular places like Cairns Esplanade and Cairns Night Markets. Highlights at this hotel include 3 outdoor swimming pools, a restaurant and a health club.

You can enjoy free WiFi, balconies and flat-screen TVs, featured in all 242 rooms. Fridges and round-the-clock room service make in-room dining convenient. Coffee/tea makers, in-room massages and ceiling fans are also available.

The restaurant, Coral Hedge Brasserie, is open for breakfast, lunch and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the pool loungers along with access to bike rentals and aerobics classes. 2562 square feet (238 square metres) of event facilities include conference centres, and other business amenities include a business centre. Added amenities include free WiFi in public areas, a coffee shop/café and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 20-minute walk of this 4-star Cairns North hotel include Esplanade Lagoon and Cairns Marlin Marina.

Mountain View Room 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$118 per night

Ocean View Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Garden View Room 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mountain View Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, Tower

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Rydges Esplanade Resort Cairns ratings based on 998 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rydges Esplanade Resort Cairns

Everyone (600) Couples (193) Business (6) Family (189)
4 out of 5

Posted by on 23 May 2019

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Comment from Hotel Management

24 May 2019 by espie

Dear Anonymous, Thank you for choosing to stay with us. Kind regards Andrew Wallis General Manager.

5 out of 5
Fantastic place to stay. Staff were lovely. Very helpful and friendly.

Posted by on 23 May 2019

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Comment from Hotel Management

23 May 2019 by espie.

Dear Anonymous, Thank you for such a terrific review. We hope for an opportunity to welcome you back when you next visit Cairns. Kind regards Andrew Wallis General Manager.

4 out of 5
Great location and tasty food in the restaurant. Super quiet for sleeping in a Mountain View room - thanks for the upgrade. I was disappointed to see that you now charge for overnight parking onsite, which is different to my previous stay at Rydges. Free onsite parking was a key difference that influenced my decision to book. Now I know for next time.

Posted by on 21 May 2019

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Comment from Hotel Management

23 May 2019 by espie.

Dear Anonymous, Thank you for taking the time to share your feedback. We hope for an opportunity to welcome you back when you next visit Cairns. Kind regards Andrew Wallis General Manager.

4 out of 5
Loved the location. Staff were very pleasant. We were upgraded which is alway nice to happen.

Posted by on 20 May 2019

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Comment from Hotel Management

23 May 2019 by espie.

Dear Anonymous, Thank you for your feedback and for choosing to stay with us. Kind regards Andrew Wallis. General Manager.

4 out of 5
Good location,good value,good food and good room. No negatives

Posted by on 20 May 2019

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Comment from Hotel Management

24 May 2019 by espie

Dear Anonymous, Thank you for sharing your feedback and for choosing to stay with us. Kind regards Andrew Wallis General Manager.

3 out of 5
The rooms were clean and tidy, bedding was great, customer service was good, however, the breakfast was absolutely rubbish.....hot food such as bacon, hashbrowns eggs, ect ect, were cold also with a poor selection unless you liked miso soup with fungi and other Asian greens ?? the breakfast put a whole dampener on the stay to be honest....

Posted by on 19 May 2019

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Comment from Hotel Management

23 May 2019 by espie.

Dear Anonymous, Thank you for your feedback. Your comments will be shared with our kitchen team so that we can learn from where we fell short. I do hope that you enjoyed our overall time in Cairns and thank you for choosing to stay with us. Kind regards Andrew Wallis. General Manager.

4 out of 5

Posted by on 19 May 2019

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Comment from Hotel Management

24 May 2019 by espie.

Dear Anonymous, Thank you for taking the time to rate your recent stay. Kind regards Andrew Wallis General Manager.

3 out of 5
I had an issue with my first room, it wasn’t one I booked but I dealt with it and then a few hours in, there was a maintenance issue which the staff shrugged off until I asked to move rooms of which they allowed me to. The room I moved to was much better and actually what I had originally booked. There is no mini bar and if you want one it cost you $10 just to stock it. Also, the room service was also a charge for it to be delivered to your room. To top it off, they charge a surcharge if you pay by credit card. No foxtel channels, just local channels on the tv. A very basic approach to hotel services

Posted by , from Sydney on 19 May 2019

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Comment from Hotel Management

23 May 2019 by espie.

Dear C, Thank you for sharing your feedback and for the opportunity to learn where we can improve on the overall guest experience. Kind regards Andrew Wallis General Manager.

4 out of 5
Bar, Restaurant, happy hour, great pools & Spa, gift shop

Posted by on 16 May 2019

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Comment from Hotel Management

23 May 2019 by espie.

Dear Anonymous, Thank you for taking the time to share your feedback. Kind regards Andrew Wallis. General Manager.

4 out of 5

Posted by on 13 May 2019

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Comment from Hotel Management

14 May 2019 by espie.

Dear Anonymous, Thank you for choosing to stay with us. We trust that you enjoyed your overall time in Cairns. Kind regards Andrew Wallis. General Manager.

About the Rydges Esplanade Resort Cairns

Location 209-217 Abbott Street, Cairns North, QLD 4870

Property Features

Rydges Esplanade Resort Cairns offers its guests 3 the outdoor swimming pools and a health club. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 2562 square feet (238 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Rydges Esplanade Resort Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Cairns North hotel.

  • 1 building
  • 242 guestrooms or units
  • 12 levels
  • 2562 sq ft of conference space
  • 238 sq. m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (6.1 km / 3.8 mi)
  • Train station: Cairns Station (2 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Rydges Esplanade Resort Cairns offers 242 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. In-room massages and hairdryers can be requested.

  • Private balcony
  • In-room dining (24 hours)
  • Flat-screen television
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Massage in room (surcharge)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Coral Hedge Brasserie – This poolside restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 for adults and AUD 10.50 for children (approximately)
  • Self-parking fee: AUD 10 per day
  • On-site credit card charges are subject to a surcharge of 1.08 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rydges Esplanade Resort Cairns
  • Rydges Esplanade Resort
  • Rydges Esplanade Cairns
  • Rydges Esplanade

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.