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3.9 out of 5

"They are undergoing a renovation so only one lift was working. The room preparer had forgotten to put any bed clothes on the bed (only a sheet). The l ... " More

By a verified traveller on Sat 09 Mar 2024

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Hotel Description

A family-friendly stay in the heart of Cairns awaits you at Rydges Esplanade Resort Cairns. Within steps you'll find Cairns Esplanade and Cairns Central Shopping Centre within a 20-minute stroll. Highlights at this hotel include 3 outdoor swimming pools, a restaurant, and a poolside bar.

The restaurant, Coral Hedge Brasserie, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. 2562 square feet (238 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Continental breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking.

Attractions within a 20-minute walk of this 4-star Cairns North hotel include Cairns Marlin Marina and Reef Fleet Terminal.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$170* Per night/room 23 Mar. - 24 Mar.

Ocean View Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mountain View Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mountain View Room 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Rydges Esplanade Resort Cairns ratings based on 348 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Rydges Esplanade Resort Cairns

Everyone (147) Couples (65) Family (86)
3 out of 5
They are undergoing a renovation so only one lift was working. The room preparer had forgotten to put any bed clothes on the bed (only a sheet). The location is a little bit further than I'd like from the main tourist spots. It is walkable but is on the outer edge. Staff were pleasant and price is reasonable. Very busy.

Posted by on 9 Mar. 2024

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Comment from Hotel Management

9 Mar. 2024 by Naomi

Dear Paul,Thank You very much for taking the time to write feedback regarding your stay.We appreciate your feedback and certainly will pass on your message to our team & management.Kind Regards,Naomi Marcella - Reservation Agent

5 out of 5
Great location with ocean view and only 5-10min walking distance to the Esplanade. Handy to restaurants, caffes, shops. Large pool well kept and maintained and is a welcome relief on a hot and humid day. Room very clean and spacious for a couple with a very comfortable bed. Shower facility modern and clean also. Buffet breakfast is great with a good selection of hot food, and fresh salad bar, coffee and juices. Service from all staff is excellent and are always smiling, however it could do with an extra staff during busy hr in the bar. Building could do with a fresh coat of paint, tennis court almost seeing the end of its use by date and it looks tatty. Garden hedge out the back which is just outside of the lower ground rooms that over looks the tennis courts is over-grown and it looks like no one cares. It needs mowing and proper maintenance. Not a good sight for anyone staying in those rooms to open up the curtain to see an over grown hedge and grass. Its only a small area to look after. Needs a shuttle bus service to and from the airport and to other main attractions near by. Only one lift in operation at the time we stayed. Over all definitely recommend it and will stay here again.

Posted by on 3 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Bryan

We are very thankful for your great review. We are extremely happy you enjoyed your stay with us and can't wait to have you back here with us.

5 out of 5
Great place for a stopover

Posted by on 26 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by Bryan

Thank you very much for your great feedback. We can't wait to have you back again next time you are in Cairns. Bryan

5 out of 5
Closeness to where we needed to go.

Posted by on 7 Feb. 2024

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Comment from Hotel Management

7 Feb. 2024 by Bryan

Thank you for your great feedback. We are extremely happy that you enjoyed your stay.

4 out of 5
Great hotel. 24hr reception was fantastic for late checkin and super early check outs

Posted by on 6 Feb. 2024

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Comment from Hotel Management

7 Feb. 2024 by Bryan

Thank you for your great feedback. We are extremely happy that our night staff were able to help you with what you needed.

5 out of 5
Wonder staff and surrounding area including the location

Posted by on 27 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by Akane

Dear SinivaThank you very much for your review. We are glad to hear that. We hope to see you again in the future. Akane

4 out of 5

Posted by on 26 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Pauline

Hi DannyThank you for taking the time to review us. Very much appreciated.

4 out of 5

Posted by on 25 Dec. 2023

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Comment from Hotel Management

15 Jan. 2024 by Akane

Thank you very much for your review. We hope to see you in the future. Akane

4 out of 5

Posted by on 15 Dec. 2023

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Comment from Hotel Management

10 Jan. 2024 by Akane kawamura

Thank you very much for staying with us. We look forward to see you again.

5 out of 5

Posted by on 11 Dec. 2023

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Comment from Hotel Management

14 Dec. 2023 by Pauline

Hi NickThank you for taking the time to review us. Hope to see you again soon.

About the Rydges Esplanade Resort Cairns

Location 209-217 Abbott Street, Cairns North, QLD 4870

Property Features

Rydges Esplanade Resort Cairns offers its guests 3 outdoor swimming pools and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. Event space at this hotel measures 2562 square feet (238 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the family-friendly Rydges Esplanade Resort Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 1 building
  • 242 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 2562 sq ft of conference space
  • 238 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Cairns Station (2 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Rydges Esplanade Resort Cairns offers 242 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 9:30 AM.

Coral Hedge Brasserie - This poolside restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guests must provide health documentation
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 20 for adults and AUD 10.50 for children
  • Self parking fee: AUD 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Rydges
  • Esplanade Resort Cairns
  • Esplanade Rydges Cairns
  • Rydges Cairns
  • Rydges Cairns Esplanade Resort
  • Rydges Esplanade
  • Rydges Esplanade Cairns
  • Rydges Esplanade Resort
  • Rydges Esplanade Resort Cairns
  • Rydges Resort Cairns
  • Rydges Esplanade Cairns Cairns
  • Rydges Esplanade Resort Cairns Hotel
  • Rydges Esplanade Resort Cairns Cairns North
  • Rydges Esplanade Resort Cairns Hotel Cairns North

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.