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4.7 out of 5

"Beautiful property located right on the beach " More

By a verified traveller on Sun 05 Jun 2022

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Hotel Description

A luxury stay in Cairns awaits you at Alamanda Palm Cove by Lancemore. You'll be steps from Palm Cove Beach and 2.9 km (1.8 mi) from Clifton Beach. Highlights at this beachfront aparthotel include 3 outdoor swimming pools, a full-service spa, and a restaurant.

You can enjoy a Smart TV with digital channels, and each apartment features a washer/dryer, free WiFi, and 2 bathrooms. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A balcony or patio, a living room, and a dining area are also available. Weekly housekeeping is available.

The restaurant, NuNu Restaurant, is open for breakfast, lunch, and dinner. Spend the day at the beach and enjoy the onsite pool loungers. Other amenities include spa services and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Palm Cove aparthotel, you'll be 13.2 km (8.2 mi) from Great Barrier Reef.

3 Bedroom Beach Front Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

3 Bedroom Pool View Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

2 Bedroom Pool View Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Bedroom Pool View Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Beach Front Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Pool View Apartment - Weekly Housekeeping

Bed Count 1 King Bed Maximum Occupancy 2 Max

Alamanda Palm Cove by Lancemore ratings based on 110 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Alamanda Palm Cove by Lancemore

Everyone (52) Couples (44) Family (16)
5 out of 5
Beautiful property located right on the beach

Posted by on 5 Jun. 2022

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Comment from Hotel Management

6 Jun. 2022 by Kaye

Dear Wendy, Thank you for your kind words about the Alamanda. The beachfront location is a tough one to beat. We hope to welcome you back in future. Best Regards, Kaye Acting Assistant Front Office Manager

4 out of 5

Posted by on 4 Feb. 2022

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Comment from Hotel Management

4 Feb. 2022 by Tom

Thanks for the stars Myles Kind Regards Tom Kelly Front Office Manager

5 out of 5
The location right on the beautiful Palm Cove Beach

Posted by on 29 Nov. 2021

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Comment from Hotel Management

5 Dec. 2021 by Tom

Dear Peter, Thanks so much for your review. Its great to see you had a lovely time. Hopefully we get to welcome you up again soon. All the best. Tom Kelly Front Office Manager

5 out of 5

Posted by on 17 Oct. 2021

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3 out of 5
Best location in Palm Cove ..... Staff were very good Restaurant and Room service were practically non-existent

Posted by on 10 May 2021

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Comment from Hotel Management

18 May 2021 by Tom

Dear Guest, Thanks for the review and so glad you felt the restaurant and room service was non-existent. We are working on increasing our offerings in room service so by the time you return you will notice a change. Until next time, all the best. Tom Kelly Front Office Manager

5 out of 5
Fabulous location right on the beach, lovely views from our apartment with full width windows, rainforest views from the bedroom, our suite was spacious enough to entertain 4 guests Staff were friendly and helpful and we had a very relaxing stay

Posted by on 26 Apr. 2021

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Comment from Hotel Management

9 May 2021 by Tom

Dear Guest, Thanks for your lovely review - Its always great to read that our staff are providing the service we expect (never had my doubts :)) Also agree the views from the rooms are stunning be it beach front or tropical gardens/pool view. Hope to welcome you back soon. Tom Kelly Front Office Manager

3 out of 5
The beachfront view was beautiful. Lovely gardens and wonderful check in staff

Posted by on 22 Dec. 2020

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Comment from Hotel Management

29 Dec. 2020 by Dan

Hi Anonymous, Thank you for your kind review! Could we possibly get in contact with you and find out what it was that was not so great with you stay? Best regards,

5 out of 5
Very nice stay. Great location at end of Palm Cove. Large rooms, great access to beach, 3 pools, very clean.

Posted by on 17 Dec. 2020

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Comment from Hotel Management

29 Dec. 2020 by Dan

Hi Peter, Thank you for your kind review! We look forward to being able to welcome you back. Best regards,

5 out of 5
Well appointed apartments that had everything you could possibly need. All appliances were top of the range

Posted by , from Adelaide on 27 Nov. 2020

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Comment from Hotel Management

28 Nov. 2020 by Dan

Hi Bec, Thank you so much for your kind review. We are please to hear you had such a wonderful time and look forward to being able to welcome you back! Best regards, Dan Reception

5 out of 5
Alamanda has the best position in the palm Cove, Beautiful scenery and walking distance to plenty of restaurants and bars

Posted by , from Brisbane on 28 Oct. 2020

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Comment from Hotel Management

31 Oct. 2020 by Cedric

Dear Jayne, Thank you very much for your excellent feedback on Wotif following your recent visit to the magical Alamanda Palm Cove by Lancemore. We are all looking forward to welcoming you back soon! Warm regards, Cedric Lootvoet Guest Relations Manager

About the Alamanda Palm Cove by Lancemore

Location 1 Veivers Road, Palm Cove, QLD 4879

Property Features

There's a restaurant on site. Alamanda Palm Cove by Lancemore offers its guests 3 outdoor swimming pools. There are 2 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and barbecue grills are also featured at the luxury Alamanda Palm Cove by Lancemore. Self parking is free. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this Colonial Cairns aparthotel.

  • 69 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1989
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Smoking in designated areas
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Alamanda Palm Cove by Lancemore offers 69 air-conditioned accommodations with washers/dryers and espresso makers. Rooms open to balconies or patios. Accommodations offer separate living rooms. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cairns aparthotel provides complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided weekly.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony or patio
  • Separate bedroom
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Travel crib

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

NuNu Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - midnight. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Alamanda Palm Cove by Lancemore offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 0 per day.
  • Cribs (infant beds) are available for AUD 0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, mobile payments, Google Pay, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Car recommended
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Mobile payments
  • Apple Pay
  • Google Pay
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 25 for adults and AUD 15 for children (approximately)
  • Airport shuttle fee: AUD 28 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way), (up to 12 years old)
  • Crib (infant bed) fee: AUD 0 per day
  • Rollaway bed fee: AUD 0 per day
  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alamanda Hotel Palm Cove
  • Alamanda Palm Cove
  • Palm Cove Alamanda
  • Angsana Great Barrier Reef Hotel Palm Cove
  • Angsana Hotel Palm Cove
  • Angsana Resort Palm Cove
  • Alamanda Palm Cove Lancemore Aparthotel
  • Alamanda Lancemore Aparthotel
  • Alamanda Palm Cove Lancemore
  • Alamanda Lancemore
  • Alamanda Palm Cove by Lancemore Palm Cove
  • Alamanda Palm Cove by Lancemore Aparthotel
  • Alamanda Palm Cove by Lancemore Aparthotel Palm Cove

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.