4.7 out of 5

"I enjoyed my stay but was disappointed by the internet which wasn't working and yet my booking was based on having a good internet acess " More

By a verified traveller on Sun 19 Aug 2018

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Hotel Description

A luxury stay in Palm Cove awaits you at Alamanda Palm Cove by Lancemore. You'll be steps from Palm Cove Beach and 3.2 km (2 mi) from Clifton Beach. Highlights at this beachfront aparthotel include 3 outdoor swimming pools, a full-service spa and a restaurant.

You can enjoy an LCD TV with cable channels, and each apartment features a washer/dryer, free WiFi and a balcony or patio. A kitchen comes equipped with a fridge, a microwave and a hob, and room service is also available. A living room, a dining area and a DVD player are also available.

A relaxing visit to The Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, NuNu Restaurant, is open for breakfast, lunch and dinner. At the aparthotel's own beach bar, you can stop for a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site fitness centre and seasonal outdoor swimming pool. Plus you'll find free WiFi in public areas, a 24-hour business centre and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Palm Cove aparthotel, you'll be 13.2 km (8.2 mi) from Great Barrier Reef.

3 Bedroom Beach Front Suite

Bed Count 3 Twin Beds Maximum Occupancy 8 Max

1 Bedroom Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

3 Bedroom Pool View Suite

Bed Count 3 Twin Beds Maximum Occupancy 6 Max

2 Bedroom Pool View Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

4 Bedroom Beach Front Suite

Bed Count 5 Twin Beds Maximum Occupancy 9 Max

1 Bedroom Pool View Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Alamanda Palm Cove by Lancemore ratings based on 95 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Alamanda Palm Cove by Lancemore

Everyone (49) Couples (37) Family (8)
5 out of 5
Loved the hospitality on check in. The host, a lovely French gentleman, was simply amazing and ultra professional. His manner was a definite asset to this company. We loved the whole place and our suite was exceptional! We will definitely be coming back!

Posted by , from Australia on 4 May 2019

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Comment from Hotel Management

4 May 2019 by Cedric

Dear Fran, Thank you very much for your excellent feedback on Wotif following your recent visit to the gorgeous Alamanda Palm Cove. We are delighted to read that you loved your stay and we are all looking forward to welcoming you back in the near future ! Warm regards, Cedric Lootvoet Guest Relations Manager

4 out of 5
Loved the private beach and beautiful grounds, spacious rooms and three beautiful pools.

Posted by on 17 Feb. 2019

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Comment from Hotel Management

19 Feb. 2019 by Cedric

Dear Valued Guest, Thank you very much for your feedback following your recent visit to the magical Alamanda Palm Cove. The team and I are looking forward to welcoming you in the near future ! Warm regards, Cedric Lootvoet Guest Relations Manager

4 out of 5
The room was huge but there was no bath. The balcony was very loud due to the air conditioning vent. The amenities were fantastic.

Posted by on 12 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Cedric

Dear Valued Guest, Thank you very much for your feedback on Wotif following your recent visit to the superb Alamanda Palm Cove. Your comments regarding the air conditioning vent has been communicated to our Maintenance Manager for immediate action. We are all looking forward to welcoming you back soon ! Warm regards, Cedric Lootvoet Guest Relations Manager

5 out of 5
Location is excellent and the accommodation is great

Posted by on 27 Dec. 2018

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Comment from Hotel Management

28 Dec. 2018 by Cedric

Dear Valued Guest, Thank you very much for your excellent feedback on Wotif following your recent visit to the magical Alamanda Palm Cove. We are all looking forward to welcoming you in the near future ! Warm regards, Cedric Lootvoet Guest Relations Manager

5 out of 5
great location, nice apartment, good secure parking, friendly professional staff

Posted by , from Perth on 1 Oct. 2018

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Comment from Hotel Management

1 Oct. 2018 by Cedric

Dear Rick, Thank you very much for your kind words following your recent visit to the superb Alamanda Palm Cove. Located right on the beach on the Coral Sea our venue is the best place to disconnect from the busy life. Warm regards, Cedric Lootvoet Guest Relations Manager

4 out of 5

It was good

I enjoyed my stay but was disappointed by the internet which wasn't working and yet my booking was based on having a good internet acess

Posted by , from Townsville on 19 Aug. 2018

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Comment from Hotel Management

31 Aug. 2018 by Cedric

Dear Simbarashe, Thank you very much for your feedback following your recent visit to the gorgeous Alamanda Palm Cove. Your comment regarding internet has been communicated to our Maintenance Team. We are all looking forward to welcoming you in the near future. Warm regards, Cedric Lootvoet Guest Relations Manager

5 out of 5
Pros: Position, amenities.
Location: Loads of restaurants/cafes within walking distance and the property is right on the beach.
We stayed in a 3 bedroom pool view apartment as we were getting married out at the beach front of the hotel. All the staff were courteous and very helpful. We'll definitely be staying again in the future.

Posted by , from Cairns on 6 Aug. 2018

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Comment from Hotel Management

8 Aug. 2018 by Cedric

Dear Amanda, Thank you very much for your fantastic review following your recent visit to the superb Alamanda Palm Cove. We are all looking forward to welcoming you in the near future ! Warm regards, Cedric Lootvoet Guest Relations Manager

3 out of 5
I had high expectations but was disappointed in heated pool area generally, the state of the walls in the bathroom ensuite had bogged but unpainted holes & paint chipping, the bed was uncomfortable as it felt like it had ‘sunk in’ just in from the outer frame and we were interrupted by trades 3 times in 5 days - once without any notice whatsoever. Other than that it was very clean & well equipped & the reception staff were fantastic.

Posted by on 20 Jul. 2018

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Comment from Hotel Management

23 Jul. 2018 by Cedric

Dear Sonia, Thank you very much for taking the time to express your feedback. On behalf of the team I sincerely apologise for some of the issues you had during your stay. Thank you for your lovely comments regarding our reception team ! Please do not hesitate to contact me directly if you have any further comments. Warm regards, Cedric Lootvoet Guest Relations Manager

5 out of 5

Magnificent views with spacious modern units.

Pros: Magnificent great restaurant Nu Nu at resort.
Cons: Nothing
Location: Great location right on beach front short strolll to restaurants and shops
Magnificent views, close to beach. Perfect little chapel for those looking for a magic place to marry. The unit we stayed in was beachfront. Cannot fault the staff, they were exceptional. Had a bit of a delay getting into unit and the staff could not do enough for us, complimentary drinks and a couples spa for our slight inconvenience. Customer service excellent. Would love to go back sometime.

Posted by , from melbourne on 16 Jul. 2018

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Comment from Hotel Management

18 Jul. 2018 by Cedric

Dear Jo, Thank you very much for your lovely feedback following your recent visit to the magical Alamanda Palm Cove. We are all looking forward to welcoming you in the near future ! Warm regards, Cedric Lootvoet Guest Relations Manager

3 out of 5
Pros: * Proximity to beach * Restaurant * Day Spa
Have stayed at this resort under several owners over 17 years. It was 3 years since our last visit. Staff were very welcoming. The 3 pools, gardens and surrounds looked great. We had a top 3rd floor beach apartment, overlooking the sea and adult pool. Great outlook, but further interior refurbishments could be made. Dined at their in house restaurant twice - great aspect overlooking the beach and the best food in Palm Cove.

Posted by on 4 Jul. 2018

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Comment from Hotel Management

4 Jul. 2018 by Cedric

Dear Anonymous, Thank you very much for taking the time to express your feedback on Wotif following your recent visit to the gorgeous Alamanda Palm Cove. We know it will not be long before you come back again ! Warm regards, Cedric Lootvoet Guest Relations Manager

About the Alamanda Palm Cove by Lancemore

Location 1 Veivers Road, Palm Cove, QLD 4879

Property Features

Alamanda Palm Cove by Lancemore offers its guests a full-service spa, 3 the outdoor swimming pools, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the beach bar. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Spa services, tour or ticket assistance, and a BBQ are also featured at the luxury Alamanda Palm Cove by Lancemore. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Palm Cove aparthotel.

  • 55 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1989
  • Dining venue
  • Bar on the beach
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (25.3 km / 15.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Alamanda Palm Cove by Lancemore offers 55 forms of air-conditioned accommodation which are accessible via exterior corridors, and features washers/dryers and DVD players. Rooms open to balconies or patios. This accommodation offers separate living rooms. 32-inch LCD televisions come with cable channels. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Separate bedroom
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Espresso maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11 AM.

NuNu Restaurant – This beachfront restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 25.00 per person (approximately)
  • Airport shuttle fee: AUD 22 per person (one-way)
  • On-site credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alamanda Palm Cove Lancemore Aparthotel
  • Alamanda Lancemore Aparthotel
  • Alamanda Palm Cove Lancemore
  • Alamanda Lancemore
  • Angsana Hotel Palm Cove
  • Angsana Great Barrier Reef Hotel Palm Cove
  • Angsana Resort Palm Cove

You should know

  • Alamanda Palm Cove by Lancemore offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.