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"It was nice to stay at tropical Queenslander, nothing more to complain but it was not bad according to what we paid. Good housekeeping staffs with goo ... " More

By a verified traveller on Sat 31 Jul 2021

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Hotel Description

At Tropical Queenslander you'll be 1.8 km (1.1 mi) from Cairns Esplanade and 2.5 km (1.5 mi) from Cairns Central Shopping Centre. Highlights at this hotel include 2 outdoor swimming pools and in-room free WiFi.

All 58 rooms feature LCD TVs with cable channels, and you can enjoy sitting areas, coffee/tea makers, and ceiling fans. In-room dining is easy with amenities like refrigerators and microwaves. Additionally, safes, hair dryers, and irons/ironing boards are available.

This business-friendly hotel offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find laundry facilities, dry cleaning/laundry services, and tour/ticket assistance. There's also free self parking, along with the convenience of car rentals on site.

With a stay at this 3.5-star Cairns North hotel, you'll be 2.5 km (1.5 mi) from Cairns Marlin Marina and 2.7 km (1.7 mi) from Reef Fleet Terminal.

Reef Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$87* Per night/room 7 Aug. - 8 Aug.

Family Reef Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Twin Reef Studio

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Basic Studio Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Tropical Queenslander ratings based on 113 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Tropical Queenslander

Everyone (61) Couples (26) Family (29)
3 out of 5
It was nice to stay at tropical Queenslander, nothing more to complain but it was not bad according to what we paid. Good housekeeping staffs with good swimming pool. Raining 3.9/5

Posted by on 31 Jul. 2021

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1 out of 5
Very dirty, microwave was disgusting, bathroom had broken towel rail, broken soap holder and the vanity basin almost fell out, about the only upside was the shower was hot and had good pressure, won’t be back

Posted by on 18 Jul. 2021

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5 out of 5
Had a fantastic bed! Great pillow topper!! Was a comfortable room.

Posted by on 16 Jul. 2021

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1 out of 5
The initial room had a strong smell of mould. The shower leaked, the power point in the bathroom was losely attached to the wall, there was a dodgy patch in the roof of the bathroom where water had leaked in, the bathroom door did not close, the mouldy shower curtain was attached to a piece of wire which was wrapped through some holes drilled in the supports where the sliding doors used to be. There were patched holes in the top of the bed side table where a lamp that was bolted to it used to be. The drawers all had different handles and some did not close properly. The corners of some benches were snapped off. Photos on the site look nothing like the room we got. The place is seriously run down. As a positive staff gave us another room, which was a bit better, but it was smaller and we had to wait 2 days. Management should not let out the room we initially got, it was and probably still is atrocious.

Posted by on 6 Jul. 2021

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3 out of 5
Great location, easy access, good size carpark and quite a nice pool . Kitchen is an asset. Nice staff. Bit run down though

Posted by on 6 Jun. 2021

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4 out of 5
I like the close location to everything. It was clean and quiet.

Posted by on 16 Apr. 2021

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3 out of 5

Posted by on 27 Jun. 2020

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3 out of 5
Great location good design but in disrepair with stains on floors bench surfaces and ceiling. Clean linen . Inadequate crockery and cutlery.

Posted by on 19 Mar. 2020

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3 out of 5
Free onsite parking. Convenient and near promenade.

Posted by , from Brisbane on 23 Feb. 2020

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4 out of 5

Posted by on 18 Jan. 2020

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Property Features

Tropical Queenslander offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Tropical Queenslander. Free self parking is available. This 3.5-star Cairns hotel is smoke free.

  • 58 guestrooms or units
  • 2 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (4.9 km / 3.1 mi)
  • Train station: Cairns Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Tropical Queenslander offers 58 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Sitting area
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 6.5 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Commonly-touched surfaces are cleaned with disinfectant between stays and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 6.5 per night
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tropical Hotel Queenslander
  • Tropical Queenslander
  • Tropical Queenslander Hotel
  • Tropical Queenslander Hotel
  • Tropical Queenslander Cairns North
  • Tropical Queenslander Hotel Cairns North
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.