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Pullman Reef Hotel Casino

5.0 star property

Photo gallery for Pullman Reef Hotel Casino

City view from property
Premium Junior King Suite, Water Views, 1 King Bed with Double Spa
Minibar, in-room safe, desk, iron/ironing board
Front of property
Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$249
includes taxes & fees
19 Apr - 20 Apr

Explore the area

View map
35-41 Wharf Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Reef Fleet Terminal
    ‪3 min walk‬
  • Place, Reef Hotel Casino
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King size bed, Pool Views with spa bath

Deluxe Room, 1 King size bed, Pool Views with spa bath

Deluxe Room, 1 King size bed, Pool Views with spa bath

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 1 King Size Bed, City Views with Spa bath

Superior room, 1 King Size Bed, City Views with Spa bath

Superior room, 1 King Size Bed, City Views with Spa bath

9.4 out of 10
Exceptional
(63 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room, Park View, 1 king bed with single spa bath

Deluxe King Room, Park View, 1 king bed with single spa bath

Deluxe King Room, Park View, 1 king bed with single spa bath

9.0 out of 10
Wonderful
(4 reviews)
  • Park view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

9.4 out of 10
Exceptional
(9 reviews)
  • Water view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Cairns

A luxury stay in the heart of Cairns awaits you at Pullman Reef Hotel Casino. Within steps you'll find Cairns Esplanade and Reef Fleet Terminal within a short 5-minute stroll. Highlights at this family-friendly hotel include 4 restaurants, 3 bars/lounges and a casino. .The fine-dining restaurant, Tamarind, serves Fusion cuisine and is open for dinner. Enjoy the outdoor swimming pool, gym, sauna and free pool cabanas. 4080 square feet (379 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:30 AM and on weekends between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Near this 5-property class Cairns Central Business District hotel, you'll find Cairns Central Shopping Centre.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Reef Fleet Terminal - 3 min walk - 0.3 km
  • Reef Hotel Casino - 3 min walk - 0.3 km
  • Esplanade Lagoon - 6 min walk - 0.6 km
  • Cairns Marlin Marina - 6 min walk - 0.6 km

Getting around

  • Cairns Station - 16 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 13 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬3 min walk
  • ‪Dundees on the Waterfront - ‬5 min walk
  • ‪Bar 36 - ‬2 min walk
  • ‪Merchant Artisan Food & Coffee - ‬1 min walk
  • ‪Four Cinq - ‬6 min walk

About this property

Pullman Reef Hotel Casino

Pullman Reef Hotel Casino offers its guests an outdoor pool, a sauna, and a fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 4080 square feet (379 square metres) and includes a conference centre. A casino, a rooftop terrace, and multilingual staff are also featured at the luxury Pullman Reef Hotel Casino. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cairns hotel.

  • 1 building
  • 128 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 4080 sq ft of conference space
  • 379 sq. m of conference space
  • Built in 1996
  • Casino
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
Pullman Reef Hotel Casino offers 128 accommodations with minibars and espresso makers. Rooms open to balconies. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and designer toiletries.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (AUD 12 per night)
  • Valet parking on site (AUD 20 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; AUD 39 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Flinders Bar and Grill
  • Merchant Cafe
  • Soy Kitchen Street Food
  • Tamarind

Things to do

  • 38 gaming tables
  • 455 slot machines
  • Billiards/pool table
  • Casino (26,566 square foot of space)
  • Evening entertainment
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,080 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 39 per person
  • Self-parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

What is the cancellation policy at Pullman Reef Hotel Casino?

Pullman Reef Hotel Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Reef Hotel Casino?

As of 13 Apr 2026, prices found for a 1-night stay for 2 adults at Pullman Reef Hotel Casino on 19 Apr 2026 start from AU$249, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Reef Hotel Casino?

Yep, Pullman Reef Hotel Casino has a self car park for AUD 12.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Pullman Reef Hotel Casino?

The closest beach to Pullman Reef Hotel Casino is Yorkeys Knob Beach (12.5 km).

Does Pullman Reef Hotel Casino have a pool?

Pullman Reef Hotel Casino has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 6:30 AM to 10:00 PM.

What luxury perks are available at Pullman Reef Hotel Casino?

Pullman Reef Hotel Casino features an outdoor pool, free pool cabanas and a sauna. All guestrooms come with Private jetted baths, 24-hour room service and espresso makers.

What makes Pullman Reef Hotel Casino a romantic place to stay?

A bar and 24-hour room service, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Pullman Reef Hotel Casino.

Is Pullman Reef Hotel Casino family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Pullman Reef Hotel Casino is a hit with families.

Are there hot tubs in the rooms at Pullman Reef Hotel Casino?

No, but there are Jetted bath in the guestrooms.

Does Pullman Reef Hotel Casino serve breakfast?

Sure does, cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:30 AM and on weekends from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at Pullman Reef Hotel Casino?

No, Pullman Reef Hotel Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Reef Hotel Casino?

Yep, you can grab a meal at Pullman Reef Hotel Casino's onsite restaurant that serves Fusion cuisine.

What time are check-in & check-out at Pullman Reef Hotel Casino?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Pullman Reef Hotel Casino?

No, only service animals are allowed.

Pullman Reef Hotel Casino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 731 out of 1005 reviews
Rating 8 - Good. 217 out of 1005 reviews
Rating 6 - Okay. 41 out of 1005 reviews
Rating 4 - Poor. 10 out of 1005 reviews
Rating 2 - Terrible. 6 out of 1005 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Trifon

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Stayed 2 nights in Jan 2026

10/10 Excellent

HUGH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level 4 had a spa bath and view of the treetops and mountains
Stayed 4 nights in Dec 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities
The staff were very helpful rooms clean recommended
Stayed 4 nights in Dec 2025

8/10 Good

sandra

Stayed 2 nights in Jan 2026

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 7 nights in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Enitza Damaris George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was simply fantastic! Knowledgeable and friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Davoud, Danville

Liked: Cleanliness, property conditions & facilities
Excellent hotel, excellent staff and excellent location.
Stayed 3 nights in Dec 2025

10/10 Excellent

NEHA

Stayed 3 nights in Dec 2025

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities
Nice room bit dated
Stayed 1 night in Dec 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No. I brought my own breakfast with me, except for today's. It was nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Joanne

Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Stayed 1 night in Nov 2025

10/10 Excellent

Kellie

Stayed 4 nights in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Staff, Tim is great. Very helpful. Amenities, location, breakfast.
Stayed 4 nights in Nov 2025

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful from check in to check out. Great welcoming staff,
Stayed 3 nights in Nov 2025

8/10 Good

alan

Liked: Staff & service, amenities
The room was not very clean. It is not a 5 star hotel. Location is great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Great location, staff were all friendly and our suite was amazing, highly recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Cozy and Relaxing Getaway in Cairns! As a traveler from the USA, I was looking for a cozy and relaxing place to unwind during my holiday in Cairns—and this hotel absolutely delivered. The service was exceptional—top marks all around. The staff were attentive and made me feel right at home. Cleanliness was also impeccable, with fresh sheets, fluffy towels, and spotless rooms throughout my stay. The food was delicious, with plenty of options to suit every taste. I also enjoyed the onsite casino, which added a fun twist to the evenings. One of the highlights was the pool area—it was never too busy, and there was plenty of space for lounging and soaking up the sun. Perfect for those looking to relax! Overall, a fantastic experience. Highly recommended for anyone visiting Cairns!
Stayed 6 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good breakfast, room for improvement in furniture/blind maintenance
Stayed 4 nights in Oct 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean, the staff was great, the breakfast was awesome for us because there was healthy options, but the view from our room was just looking straight out at another hotel that had a noisy bar at night.
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Great position
Stayed 7 nights in Aug 2025