4.8 out of 5

"Awesome hotel awesome location .Best place to stay in Cairns. " More

By a verified traveller on Tue 31 Jul 2018

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Superior Room, Mountain View (with Spa Bath)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$220 per night

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, View (Trinity Inlet Views with spa)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, View (with Spa Bath)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Pool View (with Spa)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, City View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Pullman Reef Hotel Casino ratings based on 971 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Reef Hotel Casino

Everyone (390) Couples (527) Business (1) Family (53)
5 out of 5
Great location; very friendly helpful staff. The staff were fantastic from the minute we entered the motel, until we left . Special thanks to Matthew - he made us feel welcome from the minute we arrived.

Posted by , from Vic on 28 Oct 2018

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Comment from Hotel Management

22 Nov 2018 by Wayne

Dear Jodi, Thank you so much for your review, I am delighted that you enjoyed your stay and that you found the team to be fantastic. I very much hope we can welcome you again in the future. Sincerely, Wayne Reynolds General Manager Hotel

5 out of 5

Posted by on 17 Oct 2018

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Comment from Hotel Management

18 Oct 2018 by Wayne

Dear Anonymous, Thanks so much for your 5 star review of your time here at the Pullman Reef Hotel Casino. We trust everything was to your liking and hope you will return again soon. Sincerely Wayne Reynolds General Manager Hotel

5 out of 5
Very professional, attentive staff. Excellent restaurant (Tamarind) in terms of both food and service.

Posted by , from Melbourne on 7 Oct 2018

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Comment from Hotel Management

9 Oct 2018 by Wayne

Dear Michael, Delighted you enjoyed your time here and Tamarind was a highlight of your stay! I will pass on your comments to the team. Kind Regards Wayne Reynolds General Manager Hotel

5 out of 5
Enjoyed the comfort of the room, Hotel is in the Tourist end of Town, which is fine. All the staff are very welcoming and friendly.

Posted by , from Ausralia on 23 Sep 2018

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Comment from Hotel Management

24 Sep 2018 by Wayne

Dear Pharoahs, Thank you for taking the time to review your recent stay with us at the Pullman Reef Hotel Casino. I am so pleased you found the team welcoming and friendly. Sincerely, Wayne Reynolds General Manager Hotel

5 out of 5
Truly a "FIVE STAR***** " hotel ----magnificent property and extremely well staffed

Posted by , from Adelaide on 16 Sep 2018

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Comment from Hotel Management

17 Sep 2018 by Wayne

Dear Richard, Thank you so much for your review. Please do come again soon. Sincerely, Wayne Reynolds General Manager Hotel

5 out of 5
Can not fault this hotel. Staff could not do enough. Facilities and choices were awesome. Very clean Would stay again definitely. Walking distance to everything.

Posted by , from PMQ on 10 Sep 2018

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Comment from Hotel Management

11 Sep 2018 by Wayne Reynolds

Dear Natalie, Fantastic! Thank you for your lovely comments and taking time to review your experience. We are delighted that our team made your time here with us so enjoyable. Hope to be able to welcome you back again in the near future. Kind Regards

4 out of 5
Comfortable stay and a very pleasant hotel. Location to CBD excellent.

Posted by , from Townsville on 9 Sep 2018

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Comment from Hotel Management

11 Sep 2018 by Wayne Reynolds

Dear Mike, Thanks for your time and comments regarding your stay here with us at the Pullman Reef Hotel Casino. We look forward to having the opportunity to welcome you back again soon. Kind Regards

5 out of 5
Awesome hotel awesome location .Best place to stay in Cairns.

Posted by on 31 Jul 2018

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Comment from Hotel Management

6 Aug 2018 by Wayne

Dear guest, thanks for the great rating. Hope to welcome you back when you next stay in Cairns. Kind regards

5 out of 5
Luxurious rooms with great extras such as free mini bar items. Breakfasts were delicious.

Posted by on 16 Jul 2018

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Comment from Hotel Management

19 Jul 2018 by Wayne

Dear Karen, Wonderful to see you enjoyed the stay and everything that we have on offer. Hope to see you again soon. Best regards

5 out of 5
Great location, huge room with large bathroom and separate toilet. Comfy beds.

Posted by on 13 Jul 2018

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Comment from Hotel Management

15 Jul 2018 by Wayne

Dear Guest, Thank you for your 5 Star review! We hope we can welcome you back sometime in the future. Best Regards Wayne

About the Pullman Reef Hotel Casino

Location 35-41 Wharf Street, Cairns, QLD 4870

Property Features

Pullman Reef Hotel Casino offers its guests an outdoor pool and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, a limo/town car service, and meeting rooms are available. Event space at this hotel measures 4080 square feet (379 square metres) and includes conference centres. A casino, a rooftop terrace, and tour or ticket assistance are also featured at the luxury Pullman Reef Hotel Casino. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Cairns hotel.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 3 bars or lounges
  • 12 conference rooms
  • 4080 sq ft of conference space
  • 379 sq. m of conference space
  • Built in 1996
  • Casino
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (7 km / 4.4 mi)
  • Train station: Cairns Station (2.4 km / 1.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pullman Reef Hotel Casino offers 127 forms of air-conditioned accommodation with iPod docking stations and minibars. Rooms open to balconies. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a jetted bath, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony
  • Jetted tub
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Espresso maker
  • Electric kettle
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 6:30 AM to 10:30 AM.

Tamarind – This restaurant specialises in fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Flinders Bar and Grill – This bistro specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.